Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 253 (H), 017G (G)
Recall Date: Feb 1, 2024
Consumer Complaints
382 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After an ICCU recall was mitigated, vehicle charging failed before achieving requested charge level. I asked for 80% and I noticed that it only charged to 72%. After driving for a few minutes, vehicle appeared to enter limp mode and then the 12 volt battery died disabling the vehicle. I had to provide an external 12 volts in order to get the vehicle back into my garage so I could notify the dealership. Dealership indicated it would be about 6 weeks before The car could be diagnosed, let alone fixed.
Corrective Action:
After an ICCU recall was mitigated, vehicle charging failed before achieving requested charge level. I asked for 80% and I noticed that it only charged to 72%. After driving for a few minutes, vehicle appeared to enter limp mode and then the 12 volt battery died disabling the vehicle. I had to provide an external 12 volts in order to get the vehicle back into my garage so I could notify the dealership. Dealership indicated it would be about 6 weeks before The car could be diagnosed, let alone fixed.
Additional Notes:
After an ICCU recall was mitigated, vehicle charging failed before achieving requested charge level. I asked for 80% and I noticed that it only charged to 72%. After driving for a few minutes, vehicle appeared to enter limp mode and then the 12 volt battery died disabling the vehicle. I had to provide an external 12 volts in order to get the vehicle back into my garage so I could notify the dealership. Dealership indicated it would be about 6 weeks before The car could be diagnosed, let alone fixed.
Mfg Campaign: 11638544
Recall Date: Jan 25, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
iccu failure. Hyundai may be trying to hide data as they are not processing this as a recall but just as a warranty service. battery light Turner on and car went on a crawl mode. I had the car towed to dealer and they confirmed it needed a new iccu. my new 3 month 12v. battery was ruined and they refused to replace as it was not from factory. this is my second 12v battery in one year. after replacing the iccu, the fuse blew. please see that hyundai is not hiding crucial data from the public
Corrective Action:
iccu failure. Hyundai may be trying to hide data as they are not processing this as a recall but just as a warranty service. battery light Turner on and car went on a crawl mode. I had the car towed to dealer and they confirmed it needed a new iccu. my new 3 month 12v. battery was ruined and they refused to replace as it was not from factory. this is my second 12v battery in one year. after replacing the iccu, the fuse blew. please see that hyundai is not hiding crucial data from the public
Additional Notes:
iccu failure. Hyundai may be trying to hide data as they are not processing this as a recall but just as a warranty service. battery light Turner on and car went on a crawl mode. I had the car towed to dealer and they confirmed it needed a new iccu. my new 3 month 12v. battery was ruined and they refused to replace as it was not from factory. this is my second 12v battery in one year. after replacing the iccu, the fuse blew. please see that hyundai is not hiding crucial data from the public
Mfg Campaign: 11637172
Recall Date: Jan 20, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ICCU failed while charging. Vehicle showed no diagnostic codes to indicate the problem. All recent recalls regarding the ICCU performed on the vehicle.
Corrective Action:
ICCU failed while charging. Vehicle showed no diagnostic codes to indicate the problem. All recent recalls regarding the ICCU performed on the vehicle.
Additional Notes:
ICCU failed while charging. Vehicle showed no diagnostic codes to indicate the problem. All recent recalls regarding the ICCU performed on the vehicle.
Mfg Campaign: 11636608
Recall Date: Jan 17, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was no major safety issue in this instance. My concern is this poses a severe risk if it happened while driving. The car was on and in ready to drive mode but was parked in the garage with climate control on while loading it for going to school. At somepoint between trips to the car over 20 minutes it died with no warning. Some lights behind buttons, the interior lights, and the screens were on but blank. Not a single button in the car would respond. Including hazards or opening the trunk or closing the charging port door. Lights like the LED for the overhead light button blinked and the charging indicator by the charging port blinked a pattern of 1 longer flash and 8 shorter flashes. The car would not shut off or on again another button that was completely unresponsive. The lights and screen stayed on for at least 30 minutes before I left with a Lyft to get the kids to school. An hour and a half later everything was off and it seemed to have no power. At that point I did figure out how to jump it and get it to the dealer. The dealer claims the 12V battery died and that was the only issue and completed the 2 open recalls. There was no indication when I started the car that anything was wrong or the 12v battery was low or needed replacing. There are apparently no error codes from it completely failing while in ready mode. I was only told this happened because it was in park and the 12V battery failed while it was on and parked, if I had been driving I would still have use of the vehicle as the recall outlined for a failed ICCU when the 12V battery drains. They can find nothing else wrong but my concern is that a failed 12V battery could cause this while driving. I was told simply it cannot happen because the software handles it differently when driving. I hope that is correct.
Corrective Action:
There was no major safety issue in this instance. My concern is this poses a severe risk if it happened while driving. The car was on and in ready to drive mode but was parked in the garage with climate control on while loading it for going to school. At somepoint between trips to the car over 20 minutes it died with no warning. Some lights behind buttons, the interior lights, and the screens were on but blank. Not a single button in the car would respond. Including hazards or opening the trunk or closing the charging port door. Lights like the LED for the overhead light button blinked and the charging indicator by the charging port blinked a pattern of 1 longer flash and 8 shorter flashes. The car would not shut off or on again another button that was completely unresponsive. The lights and screen stayed on for at least 30 minutes before I left with a Lyft to get the kids to school. An hour and a half later everything was off and it seemed to have no power. At that point I did figure out how to jump it and get it to the dealer. The dealer claims the 12V battery died and that was the only issue and completed the 2 open recalls. There was no indication when I started the car that anything was wrong or the 12v battery was low or needed replacing. There are apparently no error codes from it completely failing while in ready mode. I was only told this happened because it was in park and the 12V battery failed while it was on and parked, if I had been driving I would still have use of the vehicle as the recall outlined for a failed ICCU when the 12V battery drains. They can find nothing else wrong but my concern is that a failed 12V battery could cause this while driving. I was told simply it cannot happen because the software handles it differently when driving. I hope that is correct.
Additional Notes:
There was no major safety issue in this instance. My concern is this poses a severe risk if it happened while driving. The car was on and in ready to drive mode but was parked in the garage with climate control on while loading it for going to school. At somepoint between trips to the car over 20 minutes it died with no warning. Some lights behind buttons, the interior lights, and the screens were on but blank. Not a single button in the car would respond. Including hazards or opening the trunk or closing the charging port door. Lights like the LED for the overhead light button blinked and the charging indicator by the charging port blinked a pattern of 1 longer flash and 8 shorter flashes. The car would not shut off or on again another button that was completely unresponsive. The lights and screen stayed on for at least 30 minutes before I left with a Lyft to get the kids to school. An hour and a half later everything was off and it seemed to have no power. At that point I did figure out how to jump it and get it to the dealer. The dealer claims the 12V battery died and that was the only issue and completed the 2 open recalls. There was no indication when I started the car that anything was wrong or the 12v battery was low or needed replacing. There are apparently no error codes from it completely failing while in ready mode. I was only told this happened because it was in park and the 12V battery failed while it was on and parked, if I had been driving I would still have use of the vehicle as the recall outlined for a failed ICCU when the 12V battery drains. They can find nothing else wrong but my concern is that a failed 12V battery could cause this while driving. I was told simply it cannot happen because the software handles it differently when driving. I hope that is correct.
Mfg Campaign: 11635643
Recall Date: Jan 13, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2023 Hyundai Ioniq 5 went completely dead on the evening of [XXX]. There were no warning signs/messages prior to it. It just would not start and none of the electrical systems (dashboard, lights etc) worked either. We became aware of the recall involving defective ICCU causing depletion of the 12 volt battery. We called nearby dealerships but their service departments were closed because it was the weekend. On Monday January 13, 2025, we were able to get in touch with the Hyundai dealership in El Monte, CA. Their service personnel instructed us to jump start the car and bring it in for service, which we did around 8am the same day. Around 2:30pm, we received a call from the El Monte dealership saying that they are not able to address the issues with our car because the dealership who sold us the car (Garden Grove Hyundai), had installed/wired a non-factory-certified GPS device (LoJack) into our car (unbeknownst to us), which was interfering with troubleshooting. The El Monte service person recommended that the car be transferred to the Garden Grove Hyundai dealership. He also stated that he would not recommend driving the car to the Garden Grove dealership since it may pose a safety risk. He said that it's possible that the car may suddenly die without warning while we are driving. We spoke with Hyundai roadside assistance, Hyundai customer care, and then the Garden Grove dealership, only to be told that it is not their responsibility to transfer the car, despite it being a safety risk to drive the car. The Garden Grove service person kept insisting that it's safe to drive the car and to just drive it over, which made us extremely uncomfortable. Nobody has taken ownership/responsibility for what has happened and the customer service has been awful. We have wasted the entire afternoon of January 13, 2025 being on numerous phone calls with no resolution in sight. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2023 Hyundai Ioniq 5 went completely dead on the evening of [XXX]. There were no warning signs/messages prior to it. It just would not start and none of the electrical systems (dashboard, lights etc) worked either. We became aware of the recall involving defective ICCU causing depletion of the 12 volt battery. We called nearby dealerships but their service departments were closed because it was the weekend. On Monday January 13, 2025, we were able to get in touch with the Hyundai dealership in El Monte, CA. Their service personnel instructed us to jump start the car and bring it in for service, which we did around 8am the same day. Around 2:30pm, we received a call from the El Monte dealership saying that they are not able to address the issues with our car because the dealership who sold us the car (Garden Grove Hyundai), had installed/wired a non-factory-certified GPS device (LoJack) into our car (unbeknownst to us), which was interfering with troubleshooting. The El Monte service person recommended that the car be transferred to the Garden Grove Hyundai dealership. He also stated that he would not recommend driving the car to the Garden Grove dealership since it may pose a safety risk. He said that it's possible that the car may suddenly die without warning while we are driving. We spoke with Hyundai roadside assistance, Hyundai customer care, and then the Garden Grove dealership, only to be told that it is not their responsibility to transfer the car, despite it being a safety risk to drive the car. The Garden Grove service person kept insisting that it's safe to drive the car and to just drive it over, which made us extremely uncomfortable. Nobody has taken ownership/responsibility for what has happened and the customer service has been awful. We have wasted the entire afternoon of January 13, 2025 being on numerous phone calls with no resolution in sight. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2023 Hyundai Ioniq 5 went completely dead on the evening of [XXX]. There were no warning signs/messages prior to it. It just would not start and none of the electrical systems (dashboard, lights etc) worked either. We became aware of the recall involving defective ICCU causing depletion of the 12 volt battery. We called nearby dealerships but their service departments were closed because it was the weekend. On Monday January 13, 2025, we were able to get in touch with the Hyundai dealership in El Monte, CA. Their service personnel instructed us to jump start the car and bring it in for service, which we did around 8am the same day. Around 2:30pm, we received a call from the El Monte dealership saying that they are not able to address the issues with our car because the dealership who sold us the car (Garden Grove Hyundai), had installed/wired a non-factory-certified GPS device (LoJack) into our car (unbeknownst to us), which was interfering with troubleshooting. The El Monte service person recommended that the car be transferred to the Garden Grove Hyundai dealership. He also stated that he would not recommend driving the car to the Garden Grove dealership since it may pose a safety risk. He said that it's possible that the car may suddenly die without warning while we are driving. We spoke with Hyundai roadside assistance, Hyundai customer care, and then the Garden Grove dealership, only to be told that it is not their responsibility to transfer the car, despite it being a safety risk to drive the car. The Garden Grove service person kept insisting that it's safe to drive the car and to just drive it over, which made us extremely uncomfortable. Nobody has taken ownership/responsibility for what has happened and the customer service has been awful. We have wasted the entire afternoon of January 13, 2025 being on numerous phone calls with no resolution in sight. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635762
Recall Date: Jan 13, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The manufacturer sent me a letter about a recall and in the letter stated that this should be fixed promptly because the defect could increase the risk of a crash. I called my local dealership and they could not provide me with an appoinment for 3 months. When I told them that I was worried about risk of crash they dismissed that and told me that they had not heard of a crash from this problem. I called Hyundai and filed a complaint, case #[XXX]. They also called the dealership and they could not get a sooner appointment but they offer for me to drop the car off and leave it for 7-10 days and they would get to it when they could. They would not give me a loaner car, that would be at my expense. I feel that this delay could potentially cause me to have an accident and injure myself and possibly others. In order to get it done sooner it would cost me a rental car. This repair is supposed to be done in a timely fashion and at no expense to me. Hyundai could not resolve my issue. The local dealership is Crown Hyundai in St Petersburg FL where I purchased the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The manufacturer sent me a letter about a recall and in the letter stated that this should be fixed promptly because the defect could increase the risk of a crash. I called my local dealership and they could not provide me with an appoinment for 3 months. When I told them that I was worried about risk of crash they dismissed that and told me that they had not heard of a crash from this problem. I called Hyundai and filed a complaint, case #[XXX]. They also called the dealership and they could not get a sooner appointment but they offer for me to drop the car off and leave it for 7-10 days and they would get to it when they could. They would not give me a loaner car, that would be at my expense. I feel that this delay could potentially cause me to have an accident and injure myself and possibly others. In order to get it done sooner it would cost me a rental car. This repair is supposed to be done in a timely fashion and at no expense to me. Hyundai could not resolve my issue. The local dealership is Crown Hyundai in St Petersburg FL where I purchased the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The manufacturer sent me a letter about a recall and in the letter stated that this should be fixed promptly because the defect could increase the risk of a crash. I called my local dealership and they could not provide me with an appoinment for 3 months. When I told them that I was worried about risk of crash they dismissed that and told me that they had not heard of a crash from this problem. I called Hyundai and filed a complaint, case #[XXX]. They also called the dealership and they could not get a sooner appointment but they offer for me to drop the car off and leave it for 7-10 days and they would get to it when they could. They would not give me a loaner car, that would be at my expense. I feel that this delay could potentially cause me to have an accident and injure myself and possibly others. In order to get it done sooner it would cost me a rental car. This repair is supposed to be done in a timely fashion and at no expense to me. Hyundai could not resolve my issue. The local dealership is Crown Hyundai in St Petersburg FL where I purchased the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635136
Recall Date: Jan 9, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hyundai service department confirmed the ICCU needs to be replaced but is on back order for 5-6 weeks
Corrective Action:
Hyundai service department confirmed the ICCU needs to be replaced but is on back order for 5-6 weeks
Additional Notes:
Hyundai service department confirmed the ICCU needs to be replaced but is on back order for 5-6 weeks
Mfg Campaign: 11634580
Recall Date: Jan 7, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Corrective Action:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Additional Notes:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Mfg Campaign: 11634173
Recall Date: Jan 5, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Corrective Action:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Additional Notes:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Mfg Campaign: 11634173
Recall Date: Jan 5, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Corrective Action:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Additional Notes:
The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week . The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again .Unable to start the car or drive . Has been going on since June 2024.
Mfg Campaign: 11634173
Recall Date: Jan 5, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Corrective Action:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Additional Notes:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Mfg Campaign: 11633547
Recall Date: Jan 1, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Corrective Action:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Additional Notes:
Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.
Mfg Campaign: 11633547
Recall Date: Jan 1, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Corrective Action:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Additional Notes:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Mfg Campaign: 11633557
Recall Date: Jan 1, 2025
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Corrective Action:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Additional Notes:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Mfg Campaign: 11633557
Recall Date: Jan 1, 2025
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Corrective Action:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Additional Notes:
The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my husband hit a parked car while backing out of a driveway since there was no alert provided and the rear camera did not work.
Mfg Campaign: 11633557
Recall Date: Jan 1, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the dash display rapidly alternating between two alarm messages, "12V battery storage low. Stop safely." and "power limited." This website wouldn't let me upload the video, so I saved screen shots of the two alarm messages from the video. Shortly after I stopped the car, it all went dead. It scares me to think what would have happened if I had been on the interstate when this occurred.
Corrective Action:
While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the dash display rapidly alternating between two alarm messages, "12V battery storage low. Stop safely." and "power limited." This website wouldn't let me upload the video, so I saved screen shots of the two alarm messages from the video. Shortly after I stopped the car, it all went dead. It scares me to think what would have happened if I had been on the interstate when this occurred.
Additional Notes:
While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the dash display rapidly alternating between two alarm messages, "12V battery storage low. Stop safely." and "power limited." This website wouldn't let me upload the video, so I saved screen shots of the two alarm messages from the video. Shortly after I stopped the car, it all went dead. It scares me to think what would have happened if I had been on the interstate when this occurred.
Mfg Campaign: 11632825
Recall Date: Dec 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power supply” warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.
Corrective Action:
I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power supply” warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.
Additional Notes:
I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power supply” warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.
Mfg Campaign: 11632909
Recall Date: Dec 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this charging unit.
Corrective Action:
I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this charging unit.
Additional Notes:
I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this charging unit.
Mfg Campaign: 11632777
Recall Date: Dec 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving our vehicle in a parking lot while on vacation and we got an error message “check electric vehicle system”. It then displayed the error message “stop safely and check power supply”. Four months ago, we had the same problem and had our 12 volt battery replaced and our ICCU updated. Our vehicle lost power while we were driving. We were able to drive the car safely to a hotel. But the ICCU needs to be replaced.
Corrective Action:
We were driving our vehicle in a parking lot while on vacation and we got an error message “check electric vehicle system”. It then displayed the error message “stop safely and check power supply”. Four months ago, we had the same problem and had our 12 volt battery replaced and our ICCU updated. Our vehicle lost power while we were driving. We were able to drive the car safely to a hotel. But the ICCU needs to be replaced.
Additional Notes:
We were driving our vehicle in a parking lot while on vacation and we got an error message “check electric vehicle system”. It then displayed the error message “stop safely and check power supply”. Four months ago, we had the same problem and had our 12 volt battery replaced and our ICCU updated. Our vehicle lost power while we were driving. We were able to drive the car safely to a hotel. But the ICCU needs to be replaced.
Mfg Campaign: 11632322
Recall Date: Dec 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.
Corrective Action:
The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.
Additional Notes:
The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.
Mfg Campaign: 11625808
Recall Date: Nov 17, 2024
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