Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 253 (H), 017G (G)
Recall Date: Feb 1, 2024
Consumer Complaints
382 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Level 2 charging at home interrupting. I charge with a level 2 24a in my dryer outlet and my ionic 5 sel 2023 rwd interrupt its charging 2 times. I had to force my shelf to continue.
Corrective Action:
Level 2 charging at home interrupting. I charge with a level 2 24a in my dryer outlet and my ionic 5 sel 2023 rwd interrupt its charging 2 times. I had to force my shelf to continue.
Additional Notes:
Level 2 charging at home interrupting. I charge with a level 2 24a in my dryer outlet and my ionic 5 sel 2023 rwd interrupt its charging 2 times. I had to force my shelf to continue.
Mfg Campaign: 11531862
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle keeps tripping out due to the charger load on the car. This is concerning due to the repeated failures charging.
Corrective Action:
The vehicle keeps tripping out due to the charger load on the car. This is concerning due to the repeated failures charging.
Additional Notes:
The vehicle keeps tripping out due to the charger load on the car. This is concerning due to the repeated failures charging.
Mfg Campaign: 11531948
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of power when accelerating, Warning lights came on and off in blinking style. After losing power to zero , it would jump accelerate hard then die again.
Corrective Action:
Loss of power when accelerating, Warning lights came on and off in blinking style. After losing power to zero , it would jump accelerate hard then die again.
Additional Notes:
Loss of power when accelerating, Warning lights came on and off in blinking style. After losing power to zero , it would jump accelerate hard then die again.
Mfg Campaign: 11531240
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have an Emporia charger connected to a 60AMP breaker that can charge at a constant 48amps. This was installed as per the codes by a certified electrician. I have been owning this car since October 2022 and has over 14k miles on the car. Till last week, the car charged at 48amps without any issue. But since yesterday, charging starts smoothly till 1-2 hours. Then every 6-7 minutes, charging stops for some seconds and starts back up. After several cycles of stop and start charging, the entire charging ends before reaching the set limit. 2 weeks ago, the dealership updated the VCU as per the latest June TSB Hyundai released.
Corrective Action:
I have an Emporia charger connected to a 60AMP breaker that can charge at a constant 48amps. This was installed as per the codes by a certified electrician. I have been owning this car since October 2022 and has over 14k miles on the car. Till last week, the car charged at 48amps without any issue. But since yesterday, charging starts smoothly till 1-2 hours. Then every 6-7 minutes, charging stops for some seconds and starts back up. After several cycles of stop and start charging, the entire charging ends before reaching the set limit. 2 weeks ago, the dealership updated the VCU as per the latest June TSB Hyundai released.
Additional Notes:
I have an Emporia charger connected to a 60AMP breaker that can charge at a constant 48amps. This was installed as per the codes by a certified electrician. I have been owning this car since October 2022 and has over 14k miles on the car. Till last week, the car charged at 48amps without any issue. But since yesterday, charging starts smoothly till 1-2 hours. Then every 6-7 minutes, charging stops for some seconds and starts back up. After several cycles of stop and start charging, the entire charging ends before reaching the set limit. 2 weeks ago, the dealership updated the VCU as per the latest June TSB Hyundai released.
Mfg Campaign: 11531274
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Corrective Action:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Additional Notes:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Mfg Campaign: 11530475
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Corrective Action:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Additional Notes:
When using the one pedal driving or "iPedal" mode, the brake lights do not illuminate when braking unless your foot is completely off of the accelerator pedal. This is very dangerous because the vehicle can be stopped very hard without completely removing your foot from the gas pedal. I have stopped using this mode after almost being rear-ended three times within a week due to the car behind me not realizing that I am braking. This issue is gaining media attention. After doing research online, I have learned that there are lots of other people that have noticed the same behavior and have stopped using this mode as a result.
Mfg Campaign: 11530475
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle fails to charge at full level 2 charging speeds. When set to 48 amps the vehicle quickly reaches a high AC inlet temperature and stops the charging. When lowered to 38 amps the vehicle charges for longer but eventually reaches the high AC inlet temperature and once again stops charging. Level 2 charging must be set to a low max of around 32 amps to successfully charge the car without it stopping the charging. Car is advertised to support 48 amps but does not work correctly. MyHyundai app constantly gives the "Electric vehicle charging alarm" message which indicates the issue occuring.
Corrective Action:
Vehicle fails to charge at full level 2 charging speeds. When set to 48 amps the vehicle quickly reaches a high AC inlet temperature and stops the charging. When lowered to 38 amps the vehicle charges for longer but eventually reaches the high AC inlet temperature and once again stops charging. Level 2 charging must be set to a low max of around 32 amps to successfully charge the car without it stopping the charging. Car is advertised to support 48 amps but does not work correctly. MyHyundai app constantly gives the "Electric vehicle charging alarm" message which indicates the issue occuring.
Additional Notes:
Vehicle fails to charge at full level 2 charging speeds. When set to 48 amps the vehicle quickly reaches a high AC inlet temperature and stops the charging. When lowered to 38 amps the vehicle charges for longer but eventually reaches the high AC inlet temperature and once again stops charging. Level 2 charging must be set to a low max of around 32 amps to successfully charge the car without it stopping the charging. Car is advertised to support 48 amps but does not work correctly. MyHyundai app constantly gives the "Electric vehicle charging alarm" message which indicates the issue occuring.
Mfg Campaign: 11530267
Recall Date: Jul 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle’s 12v system failed under normal use. The vehicle is unable to be started without a jumpstart. I think this is related to the issues other Ioniq 5s are seeing.
Corrective Action:
The vehicle’s 12v system failed under normal use. The vehicle is unable to be started without a jumpstart. I think this is related to the issues other Ioniq 5s are seeing.
Additional Notes:
The vehicle’s 12v system failed under normal use. The vehicle is unable to be started without a jumpstart. I think this is related to the issues other Ioniq 5s are seeing.
Mfg Campaign: 11530128
Recall Date: Jul 3, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Corrective Action:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Additional Notes:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Mfg Campaign: 11530216
Recall Date: Jul 3, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Corrective Action:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Additional Notes:
When charging the car on an AC Level 2 charger, the vehicle overheats and charging fails. This is dangerous and can cause overheating/fire to electrical equipment as well as rendering the vehicle inoperable due to insufficient charge. There are no warnings ahead of time prior to failure. The problem is widespread and replicable, as evidenced by reports of forums, reddit, YouTube, and even a TSB issued by Hyundai that fails to adequately resolve the issue.
Mfg Campaign: 11530216
Recall Date: Jul 3, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Charging prematurely terminates before completed. Dealer denies knowledge of this. However suggested charging at "reduced" as opposed to "maximum" level. Even charging at "reduced" setting, charging still terminates before complete.
Corrective Action:
Charging prematurely terminates before completed. Dealer denies knowledge of this. However suggested charging at "reduced" as opposed to "maximum" level. Even charging at "reduced" setting, charging still terminates before complete.
Additional Notes:
Charging prematurely terminates before completed. Dealer denies knowledge of this. However suggested charging at "reduced" as opposed to "maximum" level. Even charging at "reduced" setting, charging still terminates before complete.
Mfg Campaign: 11529050
Recall Date: Jun 27, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sometimes, the batteries trip while charging and don’t recharge, don’t charge at the expected speeds, or only charge partially. Recently, when charging at home all night and plugged into our Level 2 charger, I find find that the car has not charged at all overnight.
Corrective Action:
Sometimes, the batteries trip while charging and don’t recharge, don’t charge at the expected speeds, or only charge partially. Recently, when charging at home all night and plugged into our Level 2 charger, I find find that the car has not charged at all overnight.
Additional Notes:
Sometimes, the batteries trip while charging and don’t recharge, don’t charge at the expected speeds, or only charge partially. Recently, when charging at home all night and plugged into our Level 2 charger, I find find that the car has not charged at all overnight.
Mfg Campaign: 11528838
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Corrective Action:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Additional Notes:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Mfg Campaign: 11528928
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Corrective Action:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Additional Notes:
Occasionally, the vehicle sometimes doesn't start and allow me to engage to Drive gear from being turned off/Parked. I sometimes have to turn the car off and back on 1-2 times for the car to start like normal and allow me to select drive or reverse. Additionally, I have never been able to successfully sync my vehicle with my hyundai bluelink account despite efforts to troubleshoot with Bluelink representatives.
Mfg Campaign: 11528928
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Corrective Action:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Additional Notes:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Mfg Campaign: 11528988
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Corrective Action:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Additional Notes:
Cruise control became disabled and then unable to accelerate when pressing down on accelerator
Mfg Campaign: 11528988
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Corrective Action:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Additional Notes:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Mfg Campaign: 11528668
Recall Date: Jun 24, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Corrective Action:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Additional Notes:
When starting vehicle, presents a warning message in instrument panel of "Check electric vehicle system". The stated description indicates: "This warning message is displayed when there is a problem with the electric vehicle control system. Refrain from driving when the warning message is displayed." This could be an issue with the battery system, or steering system that puts others in danger due to the unpredictable nature of the error. The Hyundai app that reports vehicle statuses does not show any error or diagnostic codes.
Mfg Campaign: 11528668
Recall Date: Jun 24, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When AC charging my car, It quickly overheats and disables charging. I've measured the temperatures at 239°F using OBD reader. The only way to continue charging is to reduce charge amperage. If it is reduced to 32 amps the temperature seems to stabilize before reaching the 240° emergency cut off.
Corrective Action:
When AC charging my car, It quickly overheats and disables charging. I've measured the temperatures at 239°F using OBD reader. The only way to continue charging is to reduce charge amperage. If it is reduced to 32 amps the temperature seems to stabilize before reaching the 240° emergency cut off.
Additional Notes:
When AC charging my car, It quickly overheats and disables charging. I've measured the temperatures at 239°F using OBD reader. The only way to continue charging is to reduce charge amperage. If it is reduced to 32 amps the temperature seems to stabilize before reaching the 240° emergency cut off.
Mfg Campaign: 11528304
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice this week while charging my Ionic 5 the charging stops before it is completely charged to the set point. Once the set point was at 80% and once at 100%. Both times the charging stopped and I received the message below. None of the reasons listed in message was a cause of the stopping. I have called my dealer and they are checking w/service dept to see if I need a software update. I am waiting to hear back but there is obviously something wrong with the rate of charge. I am using a Jukebox home charger.
Corrective Action:
Twice this week while charging my Ionic 5 the charging stops before it is completely charged to the set point. Once the set point was at 80% and once at 100%. Both times the charging stopped and I received the message below. None of the reasons listed in message was a cause of the stopping. I have called my dealer and they are checking w/service dept to see if I need a software update. I am waiting to hear back but there is obviously something wrong with the rate of charge. I am using a Jukebox home charger.
Additional Notes:
Twice this week while charging my Ionic 5 the charging stops before it is completely charged to the set point. Once the set point was at 80% and once at 100%. Both times the charging stopped and I received the message below. None of the reasons listed in message was a cause of the stopping. I have called my dealer and they are checking w/service dept to see if I need a software update. I am waiting to hear back but there is obviously something wrong with the rate of charge. I am using a Jukebox home charger.
Mfg Campaign: 11528341
Recall Date: Jun 22, 2023
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