Complaints & Recalls
Consumer Complaints
111 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Corrective Action:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Additional Notes:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Mfg Campaign: 11623209
Recall Date: Nov 1, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Corrective Action:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Additional Notes:
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Mfg Campaign: 11623209
Recall Date: Nov 1, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At Carmax in Hillside I'll about 3 weeks after I bought this used 2022 Kona the engine check light came on with code p2181. Cool system code. Possibly the thermostat is not working properly.13399 miles on August 9 2024
Corrective Action:
At Carmax in Hillside I'll about 3 weeks after I bought this used 2022 Kona the engine check light came on with code p2181. Cool system code. Possibly the thermostat is not working properly.13399 miles on August 9 2024
Additional Notes:
At Carmax in Hillside I'll about 3 weeks after I bought this used 2022 Kona the engine check light came on with code p2181. Cool system code. Possibly the thermostat is not working properly.13399 miles on August 9 2024
Mfg Campaign: 11607703
Recall Date: Aug 10, 2024
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the sunroof fractured without impact. The contact stated that the fractured glass fell onto the contact while driving. The vehicle was taken to the dealer where it was diagnosed with a defective sunroof glass. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The contact was informed that the sunroof glass needed to be ordered, and there was a 10-day waiting period before the parts would be delivered. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the sunroof fractured without impact. The contact stated that the fractured glass fell onto the contact while driving. The vehicle was taken to the dealer where it was diagnosed with a defective sunroof glass. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The contact was informed that the sunroof glass needed to be ordered, and there was a 10-day waiting period before the parts would be delivered. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the sunroof fractured without impact. The contact stated that the fractured glass fell onto the contact while driving. The vehicle was taken to the dealer where it was diagnosed with a defective sunroof glass. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The contact was informed that the sunroof glass needed to be ordered, and there was a 10-day waiting period before the parts would be delivered. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Mfg Campaign: 11599253
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Corrective Action:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Additional Notes:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Mfg Campaign: 11596538
Recall Date: Jun 25, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Corrective Action:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Additional Notes:
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Mfg Campaign: 11596538
Recall Date: Jun 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated that while at a stop light, the accelerator pedal was depressed while starting to make a left turn and the vehicle shut off. The vehicle rolled to the shoulder. The shift to park or neutral message was displayed. The vehicle was shifted to neutral and restarted. The vehicle was taken to the local dealer who failed to retrieve a fault code. The manufacturer was not contacted. The approximate failure mileage was 43,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated that while at a stop light, the accelerator pedal was depressed while starting to make a left turn and the vehicle shut off. The vehicle rolled to the shoulder. The shift to park or neutral message was displayed. The vehicle was shifted to neutral and restarted. The vehicle was taken to the local dealer who failed to retrieve a fault code. The manufacturer was not contacted. The approximate failure mileage was 43,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated that while at a stop light, the accelerator pedal was depressed while starting to make a left turn and the vehicle shut off. The vehicle rolled to the shoulder. The shift to park or neutral message was displayed. The vehicle was shifted to neutral and restarted. The vehicle was taken to the local dealer who failed to retrieve a fault code. The manufacturer was not contacted. The approximate failure mileage was 43,000. The VIN was not available.
Mfg Campaign: 11593070
Recall Date: Jun 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on a freeway, the drain plug fell out, dumping all of the oil onto the road. The vehicle had been serviced by just one facility and I had only had this brand new vehicle for 7 months when this occurred. This incident put the driver, any passengers, and anyone on the road nearby at risk. The drain plug loss was verified by a Hyundai certified service facility and then I was asked to tow it to the Hyundai certified facility that performed all of the services. I was told that Hyundai Motor America sent representatives to inspect the vehicle at both facilities along with the service staff at each facility. I have not been informed of anyone else inspecting the vehicle such as law enforcement or insurance representatives. There were no warning lamps or messages or symptoms prior to the drain plug falling out. There was no evidence of any oil leak, either. There were warning lamps immediately afterward. Blue link sent me a message as soon as the vehicle was turned back on after being turned off. The message said "a possible condition with your engine control system has been detected with your 2022 Hyundai Kona..." My 2022 Hyundai Kona is still sitting at the Hyundai certified repair facility over two years later. I had to hire a lawyer to try to get this situation rectified. No one wants to accept the responsibility for the drain plug falling out of my vehicle.
Corrective Action:
While driving on a freeway, the drain plug fell out, dumping all of the oil onto the road. The vehicle had been serviced by just one facility and I had only had this brand new vehicle for 7 months when this occurred. This incident put the driver, any passengers, and anyone on the road nearby at risk. The drain plug loss was verified by a Hyundai certified service facility and then I was asked to tow it to the Hyundai certified facility that performed all of the services. I was told that Hyundai Motor America sent representatives to inspect the vehicle at both facilities along with the service staff at each facility. I have not been informed of anyone else inspecting the vehicle such as law enforcement or insurance representatives. There were no warning lamps or messages or symptoms prior to the drain plug falling out. There was no evidence of any oil leak, either. There were warning lamps immediately afterward. Blue link sent me a message as soon as the vehicle was turned back on after being turned off. The message said "a possible condition with your engine control system has been detected with your 2022 Hyundai Kona..." My 2022 Hyundai Kona is still sitting at the Hyundai certified repair facility over two years later. I had to hire a lawyer to try to get this situation rectified. No one wants to accept the responsibility for the drain plug falling out of my vehicle.
Additional Notes:
While driving on a freeway, the drain plug fell out, dumping all of the oil onto the road. The vehicle had been serviced by just one facility and I had only had this brand new vehicle for 7 months when this occurred. This incident put the driver, any passengers, and anyone on the road nearby at risk. The drain plug loss was verified by a Hyundai certified service facility and then I was asked to tow it to the Hyundai certified facility that performed all of the services. I was told that Hyundai Motor America sent representatives to inspect the vehicle at both facilities along with the service staff at each facility. I have not been informed of anyone else inspecting the vehicle such as law enforcement or insurance representatives. There were no warning lamps or messages or symptoms prior to the drain plug falling out. There was no evidence of any oil leak, either. There were warning lamps immediately afterward. Blue link sent me a message as soon as the vehicle was turned back on after being turned off. The message said "a possible condition with your engine control system has been detected with your 2022 Hyundai Kona..." My 2022 Hyundai Kona is still sitting at the Hyundai certified repair facility over two years later. I had to hire a lawyer to try to get this situation rectified. No one wants to accept the responsibility for the drain plug falling out of my vehicle.
Mfg Campaign: 11581381
Recall Date: Apr 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Mfg Campaign: 11580428
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Mfg Campaign: 11580428
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Mfg Campaign: 11580428
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My Check Engine light came on and stayed steady (not blinking). The Cause for it is Unknown to me. I took it to the Dealership and they scheduled me to bring it in 3 days later, 3/12/24, to determine if it was something simple or if would take up to a couple days to fix. They assured me that if the light remained steady, I would be fine to drive the car. If it began blinking, then bring it back in. If the fix would take a day or more, they don't do loaner cars so I'd have to rent one (no cars to borrow and Ubers don't take wheelchairs). Approximately an hour after I arrived on 3/12 (I had to wait for my car), they gave me my car back. They had to order a part that was on back order that could take weeks or months to arrive. The part had something to do with preventing the engine from overheating, but I was not to worry so long as the Check Engine light stayed steady. They then asked how many miles I typically drove each day, "just around town, right?" I answered, usually, but that I was currently taking medical treatments for the next two weeks which involved around 70 miles roundtrip plus my usual daily miles. The Service person winced at that. They then told me that if the car overheated, to not worry, just pull over until it cooled off, and if it didn't, just use the Roadside Assistance service, then bring the car to the Dealership and they'll give me a loaner car (?!?) until my car could be repaired. A bit in shock, I left. After thinking about it, I find the Dealership's handling suspicious. 1) They didn't give me any paperwork. In all previous interactions, they've given me paperwork even if I've only had my fluids topped up. 2) If a back ordered part could take up to months to come in, it seems most likely to me that the scarcity is due to huge number of customers needing the part, not a supply-chain issue. I am disabled and in a wheelchair, so need my car to take care of myself. I hope everything is actually okay. If not, please help.
Corrective Action:
My Check Engine light came on and stayed steady (not blinking). The Cause for it is Unknown to me. I took it to the Dealership and they scheduled me to bring it in 3 days later, 3/12/24, to determine if it was something simple or if would take up to a couple days to fix. They assured me that if the light remained steady, I would be fine to drive the car. If it began blinking, then bring it back in. If the fix would take a day or more, they don't do loaner cars so I'd have to rent one (no cars to borrow and Ubers don't take wheelchairs). Approximately an hour after I arrived on 3/12 (I had to wait for my car), they gave me my car back. They had to order a part that was on back order that could take weeks or months to arrive. The part had something to do with preventing the engine from overheating, but I was not to worry so long as the Check Engine light stayed steady. They then asked how many miles I typically drove each day, "just around town, right?" I answered, usually, but that I was currently taking medical treatments for the next two weeks which involved around 70 miles roundtrip plus my usual daily miles. The Service person winced at that. They then told me that if the car overheated, to not worry, just pull over until it cooled off, and if it didn't, just use the Roadside Assistance service, then bring the car to the Dealership and they'll give me a loaner car (?!?) until my car could be repaired. A bit in shock, I left. After thinking about it, I find the Dealership's handling suspicious. 1) They didn't give me any paperwork. In all previous interactions, they've given me paperwork even if I've only had my fluids topped up. 2) If a back ordered part could take up to months to come in, it seems most likely to me that the scarcity is due to huge number of customers needing the part, not a supply-chain issue. I am disabled and in a wheelchair, so need my car to take care of myself. I hope everything is actually okay. If not, please help.
Additional Notes:
My Check Engine light came on and stayed steady (not blinking). The Cause for it is Unknown to me. I took it to the Dealership and they scheduled me to bring it in 3 days later, 3/12/24, to determine if it was something simple or if would take up to a couple days to fix. They assured me that if the light remained steady, I would be fine to drive the car. If it began blinking, then bring it back in. If the fix would take a day or more, they don't do loaner cars so I'd have to rent one (no cars to borrow and Ubers don't take wheelchairs). Approximately an hour after I arrived on 3/12 (I had to wait for my car), they gave me my car back. They had to order a part that was on back order that could take weeks or months to arrive. The part had something to do with preventing the engine from overheating, but I was not to worry so long as the Check Engine light stayed steady. They then asked how many miles I typically drove each day, "just around town, right?" I answered, usually, but that I was currently taking medical treatments for the next two weeks which involved around 70 miles roundtrip plus my usual daily miles. The Service person winced at that. They then told me that if the car overheated, to not worry, just pull over until it cooled off, and if it didn't, just use the Roadside Assistance service, then bring the car to the Dealership and they'll give me a loaner car (?!?) until my car could be repaired. A bit in shock, I left. After thinking about it, I find the Dealership's handling suspicious. 1) They didn't give me any paperwork. In all previous interactions, they've given me paperwork even if I've only had my fluids topped up. 2) If a back ordered part could take up to months to come in, it seems most likely to me that the scarcity is due to huge number of customers needing the part, not a supply-chain issue. I am disabled and in a wheelchair, so need my car to take care of myself. I hope everything is actually okay. If not, please help.
Mfg Campaign: 11577782
Recall Date: Mar 16, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Horn stopped working. Fuses are good.
Corrective Action:
Horn stopped working. Fuses are good.
Additional Notes:
Horn stopped working. Fuses are good.
Mfg Campaign: 11576401
Recall Date: Mar 9, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn fails in very cold weather. When the horn is depressed/pushed down on, no sound is produced. The first and second incident caused it to stop working completely. During the THIRD incident, repeated pressing of the horn would eventually produce a weak sound that would eventually grow louder. This compromises safety because the horn cannot be counted on to alert others to imminent possible danger/collision. The dealer confirmed it twice and replaced the horn twice. The first incident was remedied by replacing the horn fuse. The vehicle gave absolutely no warning or symptoms that the horn was going to fail to produce any sound. Incident dates: 12/25/2022, 02/26/2023, and 01/18/2024
Corrective Action:
Horn fails in very cold weather. When the horn is depressed/pushed down on, no sound is produced. The first and second incident caused it to stop working completely. During the THIRD incident, repeated pressing of the horn would eventually produce a weak sound that would eventually grow louder. This compromises safety because the horn cannot be counted on to alert others to imminent possible danger/collision. The dealer confirmed it twice and replaced the horn twice. The first incident was remedied by replacing the horn fuse. The vehicle gave absolutely no warning or symptoms that the horn was going to fail to produce any sound. Incident dates: 12/25/2022, 02/26/2023, and 01/18/2024
Additional Notes:
Horn fails in very cold weather. When the horn is depressed/pushed down on, no sound is produced. The first and second incident caused it to stop working completely. During the THIRD incident, repeated pressing of the horn would eventually produce a weak sound that would eventually grow louder. This compromises safety because the horn cannot be counted on to alert others to imminent possible danger/collision. The dealer confirmed it twice and replaced the horn twice. The first incident was remedied by replacing the horn fuse. The vehicle gave absolutely no warning or symptoms that the horn was going to fail to produce any sound. Incident dates: 12/25/2022, 02/26/2023, and 01/18/2024
Mfg Campaign: 11572620
Recall Date: Feb 18, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn needs replacing. No bodily damage was done.
Corrective Action:
Horn needs replacing. No bodily damage was done.
Additional Notes:
Horn needs replacing. No bodily damage was done.
Mfg Campaign: 11570682
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Corrective Action:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Additional Notes:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Mfg Campaign: 11563666
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Corrective Action:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Additional Notes:
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Mfg Campaign: 11563666
Recall Date: Jan 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Coolant Leak. Integrated Thermal Management started Leaking at around 16,000 Miles. Part replaced 12/14/23. Leaks continues
Corrective Action:
Coolant Leak. Integrated Thermal Management started Leaking at around 16,000 Miles. Part replaced 12/14/23. Leaks continues
Additional Notes:
Coolant Leak. Integrated Thermal Management started Leaking at around 16,000 Miles. Part replaced 12/14/23. Leaks continues
Mfg Campaign: 11560690
Recall Date: Dec 18, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Corrective Action:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Additional Notes:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Mfg Campaign: 11548339
Recall Date: Oct 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Corrective Action:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Additional Notes:
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Mfg Campaign: 11548339
Recall Date: Oct 4, 2023
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