Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 186
Recall Date: Nov 7, 2019
Consumer Complaints
488 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving in heavy rains , check engine light comes up and vehicle starts vibrating. Once the vehicle is stopped and restarted the light & vibration goes away. This happened twice in 2 months ( July & aug 2021) and while driving in Interstate. I did report to the dealer/service manager after the first time and they were not able to pull up any logs/codes from the vehicle computers. The second time, it happened, I took the photo of the same. First time it occured when I had about 17500 miles on the vehicle. Second time it was 19643 miles. Both times it was raining heavily and speed was between 40- 50 miles/hour
Corrective Action:
While driving in heavy rains , check engine light comes up and vehicle starts vibrating. Once the vehicle is stopped and restarted the light & vibration goes away. This happened twice in 2 months ( July & aug 2021) and while driving in Interstate. I did report to the dealer/service manager after the first time and they were not able to pull up any logs/codes from the vehicle computers. The second time, it happened, I took the photo of the same. First time it occured when I had about 17500 miles on the vehicle. Second time it was 19643 miles. Both times it was raining heavily and speed was between 40- 50 miles/hour
Additional Notes:
While driving in heavy rains , check engine light comes up and vehicle starts vibrating. Once the vehicle is stopped and restarted the light & vibration goes away. This happened twice in 2 months ( July & aug 2021) and while driving in Interstate. I did report to the dealer/service manager after the first time and they were not able to pull up any logs/codes from the vehicle computers. The second time, it happened, I took the photo of the same. First time it occured when I had about 17500 miles on the vehicle. Second time it was 19643 miles. Both times it was raining heavily and speed was between 40- 50 miles/hour
Mfg Campaign: 11428073
Recall Date: Aug 6, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.
Corrective Action:
At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.
Additional Notes:
At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.
Mfg Campaign: 11428126
Recall Date: Aug 6, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
Corrective Action:
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
Additional Notes:
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
Mfg Campaign: 11427690
Recall Date: Aug 4, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No problems
Corrective Action:
No problems
Additional Notes:
No problems
Mfg Campaign: 11426956
Recall Date: Jul 29, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location. Certainly the delay was an inconvenience but more important we are concerned about our safety. This occurred when vehicle was less than 2 months old. Now it is July, 2021 and on another interstate a small pebble came off the road and caused a small chip in the lower left windshield. Next day the small crack started to run requiring a compete windshield repair AGAIN. If a small pebble can do this immediate damage, I fear the entire windshield could shatter causing a major accident or at worst a fatality. Safelite and Travelers Insurance have all documentation regarding the two incidents.
Corrective Action:
On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location. Certainly the delay was an inconvenience but more important we are concerned about our safety. This occurred when vehicle was less than 2 months old. Now it is July, 2021 and on another interstate a small pebble came off the road and caused a small chip in the lower left windshield. Next day the small crack started to run requiring a compete windshield repair AGAIN. If a small pebble can do this immediate damage, I fear the entire windshield could shatter causing a major accident or at worst a fatality. Safelite and Travelers Insurance have all documentation regarding the two incidents.
Additional Notes:
On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location. Certainly the delay was an inconvenience but more important we are concerned about our safety. This occurred when vehicle was less than 2 months old. Now it is July, 2021 and on another interstate a small pebble came off the road and caused a small chip in the lower left windshield. Next day the small crack started to run requiring a compete windshield repair AGAIN. If a small pebble can do this immediate damage, I fear the entire windshield could shatter causing a major accident or at worst a fatality. Safelite and Travelers Insurance have all documentation regarding the two incidents.
Mfg Campaign: 11426433
Recall Date: Jul 26, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle's air bag warning light on dash was noted to be intermittently illuminated when car being driven, and only when passenger is in front passenger seat. Car taken to dealer, air bag sensor in front seat to be replaced. Problem has persisted despite being repaired three times by the dealership. Error codes remain the same or similar when checked by dealership. Repair records can be furnished on request.
Corrective Action:
The vehicle's air bag warning light on dash was noted to be intermittently illuminated when car being driven, and only when passenger is in front passenger seat. Car taken to dealer, air bag sensor in front seat to be replaced. Problem has persisted despite being repaired three times by the dealership. Error codes remain the same or similar when checked by dealership. Repair records can be furnished on request.
Additional Notes:
The vehicle's air bag warning light on dash was noted to be intermittently illuminated when car being driven, and only when passenger is in front passenger seat. Car taken to dealer, air bag sensor in front seat to be replaced. Problem has persisted despite being repaired three times by the dealership. Error codes remain the same or similar when checked by dealership. Repair records can be furnished on request.
Mfg Campaign: 11426333
Recall Date: Jul 25, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!
Corrective Action:
A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!
Additional Notes:
A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!
Mfg Campaign: 11426250
Recall Date: Jul 24, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. I do not feel safe with this windshield as the crack spread halfway within 24hours.
Corrective Action:
The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. I do not feel safe with this windshield as the crack spread halfway within 24hours.
Additional Notes:
The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. I do not feel safe with this windshield as the crack spread halfway within 24hours.
Mfg Campaign: 11422376
Recall Date: Jun 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
Corrective Action:
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
Additional Notes:
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
Mfg Campaign: 11421899
Recall Date: Jun 22, 2021
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
My tire was losing air so we took it to a local tire shop to be repaired thinking it had a nail in it or something. Turns out it was losing air because the wheel was cracked and slightly bent. The only 2 people who drive this car are my husband and I and neither of us could recall hitting or running over anything. The Hyundai dealer refused to submit a warranty claim (car had 16,200 miles on it), so we called Hyundai corporate and they submitted a warranty claim that would be assigned to a case manager and they would get back to us. That was 5/24 and by 6/15 we still hadn't heard anything back from them in spite of calling 3 more times to check the status of the case. I believe either this particular wheel was defective or the engineering design of the wheel is wrong. We still have the wheel for inspection. No warning lights other than the low tire pressure warning came on. The dealer inspected the wheel twice and Les Schwab (tire place) inspected it twice and installed a used ("take-off") wheel for us yesterday. The tire had no damage and there was no damage of any kind anywhere on my car, so I find it hard to believe that we could have hit something so hard to crack the wheel but had no other damage and couldn't remember any such event. The crack is over 1 inch long and absolutely could have caused a blowout or accident, so we weren't able to use the car much for a month except right around our home.
Corrective Action:
My tire was losing air so we took it to a local tire shop to be repaired thinking it had a nail in it or something. Turns out it was losing air because the wheel was cracked and slightly bent. The only 2 people who drive this car are my husband and I and neither of us could recall hitting or running over anything. The Hyundai dealer refused to submit a warranty claim (car had 16,200 miles on it), so we called Hyundai corporate and they submitted a warranty claim that would be assigned to a case manager and they would get back to us. That was 5/24 and by 6/15 we still hadn't heard anything back from them in spite of calling 3 more times to check the status of the case. I believe either this particular wheel was defective or the engineering design of the wheel is wrong. We still have the wheel for inspection. No warning lights other than the low tire pressure warning came on. The dealer inspected the wheel twice and Les Schwab (tire place) inspected it twice and installed a used ("take-off") wheel for us yesterday. The tire had no damage and there was no damage of any kind anywhere on my car, so I find it hard to believe that we could have hit something so hard to crack the wheel but had no other damage and couldn't remember any such event. The crack is over 1 inch long and absolutely could have caused a blowout or accident, so we weren't able to use the car much for a month except right around our home.
Additional Notes:
My tire was losing air so we took it to a local tire shop to be repaired thinking it had a nail in it or something. Turns out it was losing air because the wheel was cracked and slightly bent. The only 2 people who drive this car are my husband and I and neither of us could recall hitting or running over anything. The Hyundai dealer refused to submit a warranty claim (car had 16,200 miles on it), so we called Hyundai corporate and they submitted a warranty claim that would be assigned to a case manager and they would get back to us. That was 5/24 and by 6/15 we still hadn't heard anything back from them in spite of calling 3 more times to check the status of the case. I believe either this particular wheel was defective or the engineering design of the wheel is wrong. We still have the wheel for inspection. No warning lights other than the low tire pressure warning came on. The dealer inspected the wheel twice and Les Schwab (tire place) inspected it twice and installed a used ("take-off") wheel for us yesterday. The tire had no damage and there was no damage of any kind anywhere on my car, so I find it hard to believe that we could have hit something so hard to crack the wheel but had no other damage and couldn't remember any such event. The crack is over 1 inch long and absolutely could have caused a blowout or accident, so we weren't able to use the car much for a month except right around our home.
Mfg Campaign: 11421423
Recall Date: Jun 18, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Corrective Action:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Additional Notes:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Mfg Campaign: 11421120
Recall Date: Jun 16, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Corrective Action:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Additional Notes:
VEHICLE WINDSHIELD STARTED CRACKING AT THE TOP MIDDLE AND MOVED DOWN THE WINDSHIELD. WE DID NOT NOTICE ANY ROCK HITS TO HAVE CAUSED IT. WITHIN 2 DAYS THE CRACK SPREAD ACROSS THE WINDSHIELD ON THE PASSENGER SIDE TO THE EDGE. IT HAS NOW STARTED TO DO THE SAME TOWARDS THE DRIVERS SIDE. FROM RESEARCHING FOR A REPLACEMENT WINDSHIELD IT SEEMS LIKE THE WINDSHIELD CRACKING IS A MAJOR ISSUE FOR THIS VEHICLE.
Mfg Campaign: 11421120
Recall Date: Jun 16, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield was hit with a pebble at a low speed of around 35mph. There were no other cars within about 3 car lanes, so this was not a high-impact situation. However, the pebble cracked still cracked the windshield. The dealers confirmed that this model vehicle has a high incidence of cracked windshields that could potentially lead to injury or harm. I am worried that a truly high-impact rock would be life-threatening to the passengers.
Corrective Action:
The windshield was hit with a pebble at a low speed of around 35mph. There were no other cars within about 3 car lanes, so this was not a high-impact situation. However, the pebble cracked still cracked the windshield. The dealers confirmed that this model vehicle has a high incidence of cracked windshields that could potentially lead to injury or harm. I am worried that a truly high-impact rock would be life-threatening to the passengers.
Additional Notes:
The windshield was hit with a pebble at a low speed of around 35mph. There were no other cars within about 3 car lanes, so this was not a high-impact situation. However, the pebble cracked still cracked the windshield. The dealers confirmed that this model vehicle has a high incidence of cracked windshields that could potentially lead to injury or harm. I am worried that a truly high-impact rock would be life-threatening to the passengers.
Mfg Campaign: 11420352
Recall Date: Jun 9, 2021
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to buckle them and often concerned that the clip did not secure properly due to the challenging nature of the process. This is a safety concern because if we were to wreck and it was not secured, my children's lives would be at risk.
Corrective Action:
It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to buckle them and often concerned that the clip did not secure properly due to the challenging nature of the process. This is a safety concern because if we were to wreck and it was not secured, my children's lives would be at risk.
Additional Notes:
It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to buckle them and often concerned that the clip did not secure properly due to the challenging nature of the process. This is a safety concern because if we were to wreck and it was not secured, my children's lives would be at risk.
Mfg Campaign: 11420354
Recall Date: Jun 9, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.
Corrective Action:
emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.
Additional Notes:
emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.
Mfg Campaign: 11418836
Recall Date: May 28, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS A USED 2020 PALISADE. I AM UNABLE TO CHANGE THE OWNER ON THE MYHUNDAI APP SO THE OLD OWNER CAN START MY CAR REMOTELY, CHANGE THE MODES OF AUTOPILOT CRUISE CONTROL WITHOUT MY PERMISSION ENDANGERING THE PASSENGERS. THE WEBSITE TO UPDATE THE OWNER IS BROKEN. I CONTACTED HYUNDAI SUPPORT 5 TIMES OVER A MONTH AND THEY SAID IT WAS FIXED AND UPDATED MY INFORMATION AND TO UPDATE THE OWNER BUT IT STILL WON'T ALLOW ME TO CHANGE IT AFTER SUBMITTING THE REG, BILL OF SALE, AND MY DRIVERS LIC IMAGE AS REQUESTED.
Corrective Action:
THIS IS A USED 2020 PALISADE. I AM UNABLE TO CHANGE THE OWNER ON THE MYHUNDAI APP SO THE OLD OWNER CAN START MY CAR REMOTELY, CHANGE THE MODES OF AUTOPILOT CRUISE CONTROL WITHOUT MY PERMISSION ENDANGERING THE PASSENGERS. THE WEBSITE TO UPDATE THE OWNER IS BROKEN. I CONTACTED HYUNDAI SUPPORT 5 TIMES OVER A MONTH AND THEY SAID IT WAS FIXED AND UPDATED MY INFORMATION AND TO UPDATE THE OWNER BUT IT STILL WON'T ALLOW ME TO CHANGE IT AFTER SUBMITTING THE REG, BILL OF SALE, AND MY DRIVERS LIC IMAGE AS REQUESTED.
Additional Notes:
THIS IS A USED 2020 PALISADE. I AM UNABLE TO CHANGE THE OWNER ON THE MYHUNDAI APP SO THE OLD OWNER CAN START MY CAR REMOTELY, CHANGE THE MODES OF AUTOPILOT CRUISE CONTROL WITHOUT MY PERMISSION ENDANGERING THE PASSENGERS. THE WEBSITE TO UPDATE THE OWNER IS BROKEN. I CONTACTED HYUNDAI SUPPORT 5 TIMES OVER A MONTH AND THEY SAID IT WAS FIXED AND UPDATED MY INFORMATION AND TO UPDATE THE OWNER BUT IT STILL WON'T ALLOW ME TO CHANGE IT AFTER SUBMITTING THE REG, BILL OF SALE, AND MY DRIVERS LIC IMAGE AS REQUESTED.
Mfg Campaign: 11418117
Recall Date: May 22, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield chipped and subsequently cracked with no noticeable impact with any rock or other object.
Corrective Action:
Windshield chipped and subsequently cracked with no noticeable impact with any rock or other object.
Additional Notes:
Windshield chipped and subsequently cracked with no noticeable impact with any rock or other object.
Mfg Campaign: 11417931
Recall Date: May 20, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Corrective Action:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Additional Notes:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Mfg Campaign: 11414629
Recall Date: Apr 30, 2021
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Corrective Action:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Additional Notes:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Mfg Campaign: 11414629
Recall Date: Apr 30, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Corrective Action:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Additional Notes:
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
Mfg Campaign: 11414629
Recall Date: Apr 30, 2021
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