Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 186
Recall Date: Nov 7, 2019
Consumer Complaints
488 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Corrective Action:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Additional Notes:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Mfg Campaign: 11615553
Recall Date: Sep 20, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Corrective Action:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Additional Notes:
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Mfg Campaign: 11615553
Recall Date: Sep 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Mfg Campaign: 11615013
Recall Date: Sep 17, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Mfg Campaign: 11615013
Recall Date: Sep 17, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Suspension has made a thumping/creaking noise from both side of rear since new. Brought it to two dealers and they could not fix. The problem has been only getting worse over time. I worry the rear shocks are another component is going to fail and the ride quality / road holding ability has also been getting worse. I have entered details for when the problem first started (essentially when new) but it continues to this date.
Corrective Action:
Suspension has made a thumping/creaking noise from both side of rear since new. Brought it to two dealers and they could not fix. The problem has been only getting worse over time. I worry the rear shocks are another component is going to fail and the ride quality / road holding ability has also been getting worse. I have entered details for when the problem first started (essentially when new) but it continues to this date.
Additional Notes:
Suspension has made a thumping/creaking noise from both side of rear since new. Brought it to two dealers and they could not fix. The problem has been only getting worse over time. I worry the rear shocks are another component is going to fail and the ride quality / road holding ability has also been getting worse. I have entered details for when the problem first started (essentially when new) but it continues to this date.
Mfg Campaign: 11614527
Recall Date: Sep 13, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
The rear shocks have failed multiple times on my vehicle. The original shocks failed under 50k miles. I had them replaced on February 14 with OEM shocks at the dealership. The replacement rear driver side shock began leaking last week, approximately 6.5 months after install. It is currently available for inspection upon request. Without properly working shocks, the car is more difficult to control over rough roads, and creates a safety hazard for myself and others. The original shock issue that was corrected in February was reproduced by the dealer and an independent service center. The new problem is self diagnosed, but is very evident when looking at part and surrounding area (fluid leaking from the shock and dirtying the surrounding parts). The vehicle has not been inspected by the manufacturer, police, insurance representatives or other parties. There were no symptoms of the problem prior to failure.
Corrective Action:
The rear shocks have failed multiple times on my vehicle. The original shocks failed under 50k miles. I had them replaced on February 14 with OEM shocks at the dealership. The replacement rear driver side shock began leaking last week, approximately 6.5 months after install. It is currently available for inspection upon request. Without properly working shocks, the car is more difficult to control over rough roads, and creates a safety hazard for myself and others. The original shock issue that was corrected in February was reproduced by the dealer and an independent service center. The new problem is self diagnosed, but is very evident when looking at part and surrounding area (fluid leaking from the shock and dirtying the surrounding parts). The vehicle has not been inspected by the manufacturer, police, insurance representatives or other parties. There were no symptoms of the problem prior to failure.
Additional Notes:
The rear shocks have failed multiple times on my vehicle. The original shocks failed under 50k miles. I had them replaced on February 14 with OEM shocks at the dealership. The replacement rear driver side shock began leaking last week, approximately 6.5 months after install. It is currently available for inspection upon request. Without properly working shocks, the car is more difficult to control over rough roads, and creates a safety hazard for myself and others. The original shock issue that was corrected in February was reproduced by the dealer and an independent service center. The new problem is self diagnosed, but is very evident when looking at part and surrounding area (fluid leaking from the shock and dirtying the surrounding parts). The vehicle has not been inspected by the manufacturer, police, insurance representatives or other parties. There were no symptoms of the problem prior to failure.
Mfg Campaign: 11612706
Recall Date: Sep 4, 2024
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.
Mfg Campaign: 11610400
Recall Date: Aug 23, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
Corrective Action:
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
Additional Notes:
My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
Mfg Campaign: 11610565
Recall Date: Aug 23, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
Corrective Action:
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
Additional Notes:
Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
Mfg Campaign: 11610572
Recall Date: Aug 23, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Corrective Action:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Additional Notes:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Mfg Campaign: 11608317
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Corrective Action:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Additional Notes:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Mfg Campaign: 11608317
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Corrective Action:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Additional Notes:
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Mfg Campaign: 11608317
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
Corrective Action:
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
Additional Notes:
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
Mfg Campaign: 11608058
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.
Corrective Action:
The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.
Additional Notes:
The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.
Mfg Campaign: 11607727
Recall Date: Aug 10, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.
Corrective Action:
While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.
Additional Notes:
While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.
Mfg Campaign: 11607747
Recall Date: Aug 10, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Mfg Campaign: 11607225
Recall Date: Aug 8, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Mfg Campaign: 11602696
Recall Date: Jul 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Corrective Action:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Additional Notes:
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Mfg Campaign: 11602696
Recall Date: Jul 16, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Corrective Action:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Additional Notes:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Mfg Campaign: 11600221
Recall Date: Jul 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Corrective Action:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Additional Notes:
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Mfg Campaign: 11600221
Recall Date: Jul 8, 2024
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Valencia, CA • 36 yrs
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