HYUNDAI PALISADE 2020

Complete listing of complaints and recalls for this vehicle

488
Complaints
4
Recalls

Complaints & Recalls

488 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 22V633000 SAFETY RECALL
245K Vehicles Affected
Recall Date: Aug 18, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 235
Notice Date: Oct 13, 2022
Recall Date: Aug 18, 2022
Hyundai Motor America
NHTSA Campaign: 22V627000 SAFETY RECALL
122.9K Vehicles Affected
Recall Date: Aug 15, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Potential Risk:
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 233
Notice Date: Dec 13, 2022
Recall Date: Aug 15, 2022
Hyundai Motor America
NHTSA Campaign: 19V802000 SAFETY RECALL
11.2K Vehicles Affected
Recall Date: Nov 7, 2019
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Potential Risk:
Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 186
Notice Date: Dec 20, 2019
Recall Date: Nov 7, 2019

Consumer Complaints

488 Complaints
Hyundai Motor America
Campaign: 11600221 Other
Jul 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.

Corrective Action:

On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.

Additional Notes:

On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.

Manufacturer: HYUNDAI
Mfg Campaign: 11600221
Notice Date: Jul 8, 2024
Recall Date: Jul 8, 2024
Hyundai Motor America
Campaign: 11598547 Other
Jul 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.

Corrective Action:

UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.

Additional Notes:

UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.

Manufacturer: HYUNDAI
Mfg Campaign: 11598547
Notice Date: Jul 3, 2024
Recall Date: Jul 3, 2024
Hyundai Motor America
Campaign: 11598662 Other
Jul 3, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

Corrective Action:

The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

Additional Notes:

The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

Manufacturer: HYUNDAI
Mfg Campaign: 11598662
Notice Date: Jul 3, 2024
Recall Date: Jul 3, 2024
Hyundai Motor America
Campaign: 11597808 Other
Jun 30, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Noise and rough going over bumps in the rear

Corrective Action:

Noise and rough going over bumps in the rear

Additional Notes:

Noise and rough going over bumps in the rear

Manufacturer: HYUNDAI
Mfg Campaign: 11597808
Notice Date: Jun 30, 2024
Recall Date: Jun 30, 2024
Hyundai Motor America
Campaign: 11596009 Other
Jun 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.

Corrective Action:

Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.

Additional Notes:

Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.

Manufacturer: HYUNDAI
Mfg Campaign: 11596009
Notice Date: Jun 23, 2024
Recall Date: Jun 23, 2024
Hyundai Motor America
Campaign: 11594027 Other
Jun 12, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.

Corrective Action:

The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.

Additional Notes:

The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.

Manufacturer: HYUNDAI
Mfg Campaign: 11594027
Notice Date: Jun 12, 2024
Recall Date: Jun 12, 2024
Hyundai Motor America
Campaign: 11592537 Other
Jun 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Corrective Action:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Additional Notes:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Manufacturer: HYUNDAI
Mfg Campaign: 11592537
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Hyundai Motor America
Campaign: 11592537 Other
Jun 5, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Corrective Action:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Additional Notes:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Manufacturer: HYUNDAI
Mfg Campaign: 11592537
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Hyundai Motor America
Campaign: 11592537 Other
Jun 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Corrective Action:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Additional Notes:

My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!

Manufacturer: HYUNDAI
Mfg Campaign: 11592537
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Hyundai Motor America
Campaign: 11592283 Other
Jun 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Corrective Action:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Additional Notes:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Manufacturer: HYUNDAI
Mfg Campaign: 11592283
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Hyundai Motor America
Campaign: 11592283 Other
Jun 3, 2024
Defect Description:

ENGINE

Potential Consequences:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Corrective Action:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Additional Notes:

On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.

Manufacturer: HYUNDAI
Mfg Campaign: 11592283
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Hyundai Motor America
Campaign: 11590778 Other
May 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several months ago, but never replaced it. Furthermore, the dealership never told me that I was unable to use the tow hitch. I was only told that the recall was resolved.

Corrective Action:

Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several months ago, but never replaced it. Furthermore, the dealership never told me that I was unable to use the tow hitch. I was only told that the recall was resolved.

Additional Notes:

Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several months ago, but never replaced it. Furthermore, the dealership never told me that I was unable to use the tow hitch. I was only told that the recall was resolved.

Manufacturer: HYUNDAI
Mfg Campaign: 11590778
Notice Date: May 25, 2024
Recall Date: May 25, 2024
Hyundai Motor America
Campaign: 11584605 Other
Apr 22, 2024
Defect Description:

SUSPENSION

Potential Consequences:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11584605
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Hyundai Motor America
Campaign: 11584605 Other
Apr 22, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

1) Back end of the vehicle sways, bounces at any speed when going over slightest bump. Driving with failing shocks or struts has a direct impact on your ability to control vehicle. Research indicates KNOWN ISSUE with 2020-2021 Hyundai Palisades - TSB22-SS-001H issued for PART of the problem but no recall. Hyundai clearly knows about it but not issuing needed recall because it is a warranty item, hoping customers don't realize it until out of warranty. Mine still in warranty, 48K miles. Rear- self leveling shocks appear to be the issue along with upper insulator piece. See Forum: [XXX] ) Another KNOWN ISSUE with cracking windshields same model. Mine cracked [XXX] while parked under cover - no apparent cause, Hyundai wanted over 1K to replace - had to use insurance to replace it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11584605
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Hyundai Motor America
Campaign: 11583771 Other
Apr 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Current mileage is 51,130. When slowing down to come to a stop;the engine shakes, vehicle stalls out, cuts off, and goes into park. No service or warnings lights where on the dash. I am able to re-start the engine after it stalls out. This has happened several times and now the engine is shaking and trying to idle down under normal driving conditions. There is also a tapping sound coming from the engine. Thankfully there was not much traffic the times the engine stalled, but this could have been a dangerous situation. If this would have happened during high traffic, a crash would have been inevitable. I went to my Hyundai dealership and service rep Chance (unsure of his last name), took vehicle for a test drive and he experienced above mentioned issues. The dealership was unable to give me a service appointment due to being very busy. No available appointments until May 13, 2024. I have viewed several Hyundai Palisade forums online where several people have had the same issue with the 2020-2021 Palisade from the engine having excessive oil consumption issues. If this is a known problem, Hyundai needs to make an effort to rectify it.

Corrective Action:

Current mileage is 51,130. When slowing down to come to a stop;the engine shakes, vehicle stalls out, cuts off, and goes into park. No service or warnings lights where on the dash. I am able to re-start the engine after it stalls out. This has happened several times and now the engine is shaking and trying to idle down under normal driving conditions. There is also a tapping sound coming from the engine. Thankfully there was not much traffic the times the engine stalled, but this could have been a dangerous situation. If this would have happened during high traffic, a crash would have been inevitable. I went to my Hyundai dealership and service rep Chance (unsure of his last name), took vehicle for a test drive and he experienced above mentioned issues. The dealership was unable to give me a service appointment due to being very busy. No available appointments until May 13, 2024. I have viewed several Hyundai Palisade forums online where several people have had the same issue with the 2020-2021 Palisade from the engine having excessive oil consumption issues. If this is a known problem, Hyundai needs to make an effort to rectify it.

Additional Notes:

Current mileage is 51,130. When slowing down to come to a stop;the engine shakes, vehicle stalls out, cuts off, and goes into park. No service or warnings lights where on the dash. I am able to re-start the engine after it stalls out. This has happened several times and now the engine is shaking and trying to idle down under normal driving conditions. There is also a tapping sound coming from the engine. Thankfully there was not much traffic the times the engine stalled, but this could have been a dangerous situation. If this would have happened during high traffic, a crash would have been inevitable. I went to my Hyundai dealership and service rep Chance (unsure of his last name), took vehicle for a test drive and he experienced above mentioned issues. The dealership was unable to give me a service appointment due to being very busy. No available appointments until May 13, 2024. I have viewed several Hyundai Palisade forums online where several people have had the same issue with the 2020-2021 Palisade from the engine having excessive oil consumption issues. If this is a known problem, Hyundai needs to make an effort to rectify it.

Manufacturer: HYUNDAI
Mfg Campaign: 11583771
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Hyundai Motor America
Campaign: 11577682 Other
Mar 15, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The rear self leveling shocks pop and rattle and ultimately fail. What used to be a comfortable ride is now a stiff bouncy response in the rear whenever traversing any but a smooth road. The bounce is so bad it affects the driver and at times the ability to maintain a straight course.

Corrective Action:

The rear self leveling shocks pop and rattle and ultimately fail. What used to be a comfortable ride is now a stiff bouncy response in the rear whenever traversing any but a smooth road. The bounce is so bad it affects the driver and at times the ability to maintain a straight course.

Additional Notes:

The rear self leveling shocks pop and rattle and ultimately fail. What used to be a comfortable ride is now a stiff bouncy response in the rear whenever traversing any but a smooth road. The bounce is so bad it affects the driver and at times the ability to maintain a straight course.

Manufacturer: HYUNDAI
Mfg Campaign: 11577682
Notice Date: Mar 15, 2024
Recall Date: Mar 15, 2024
Hyundai Motor America
Campaign: 11577462 Other
Mar 14, 2024
Defect Description:

SUSPENSION

Potential Consequences:

2020 Palisade with Automatic leveling shocks has failed with 37000 miles. As per Hyundai forum it appears that this is a regular occurrence and should be recalled due to premature seals leaking!

Corrective Action:

2020 Palisade with Automatic leveling shocks has failed with 37000 miles. As per Hyundai forum it appears that this is a regular occurrence and should be recalled due to premature seals leaking!

Additional Notes:

2020 Palisade with Automatic leveling shocks has failed with 37000 miles. As per Hyundai forum it appears that this is a regular occurrence and should be recalled due to premature seals leaking!

Manufacturer: HYUNDAI
Mfg Campaign: 11577462
Notice Date: Mar 14, 2024
Recall Date: Mar 14, 2024
Hyundai Motor America
Campaign: 11574138 Other
Feb 26, 2024
Defect Description:

ENGINE

Potential Consequences:

The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.

Corrective Action:

The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.

Additional Notes:

The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11574138
Notice Date: Feb 26, 2024
Recall Date: Feb 26, 2024
Hyundai Motor America
Campaign: 11573548 Other
Feb 23, 2024
Defect Description:

ENGINE

Potential Consequences:

My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.

Corrective Action:

My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.

Additional Notes:

My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.

Manufacturer: HYUNDAI
Mfg Campaign: 11573548
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Hyundai Motor America
Campaign: 11573086 Other
Feb 21, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.

Corrective Action:

Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.

Additional Notes:

Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.

Manufacturer: HYUNDAI
Mfg Campaign: 11573086
Notice Date: Feb 21, 2024
Recall Date: Feb 21, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury