Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 212
Recall Date: Oct 27, 2021
Consumer Complaints
372 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Analog speedometer needle gets stuck at a certain speed OR increases beyond actual speed without limit OR displays incorrect speed OR remains stuck at a certain speed when parked. Digital speedometer functions as intended.
Corrective Action:
Analog speedometer needle gets stuck at a certain speed OR increases beyond actual speed without limit OR displays incorrect speed OR remains stuck at a certain speed when parked. Digital speedometer functions as intended.
Additional Notes:
Analog speedometer needle gets stuck at a certain speed OR increases beyond actual speed without limit OR displays incorrect speed OR remains stuck at a certain speed when parked. Digital speedometer functions as intended.
Mfg Campaign: 11526366
Recall Date: Jun 10, 2023
Hyundai Motor America
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11524705
Recall Date: May 31, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11524705
Recall Date: May 31, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11524705
Recall Date: May 31, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Rear passenger seat belt has come unbuckled at least 6 times while driving. The chimes/alert will start going off. This happens randomly (no hard braking, etc occurring prior to seat belt coming unbuckled). At this point, we are not allowing anyone to sit in this seat due to the safety concerns. We've taken the vehicle in twice to the Hyundai dealership and they were not able to reproduce the issue the first time. The second time, they didn't test it as they wanted to keep the vehicle for a couple days. No warning messages etc occurred prior to the seat belt coming unbuckled-only after the fact.
Corrective Action:
Rear passenger seat belt has come unbuckled at least 6 times while driving. The chimes/alert will start going off. This happens randomly (no hard braking, etc occurring prior to seat belt coming unbuckled). At this point, we are not allowing anyone to sit in this seat due to the safety concerns. We've taken the vehicle in twice to the Hyundai dealership and they were not able to reproduce the issue the first time. The second time, they didn't test it as they wanted to keep the vehicle for a couple days. No warning messages etc occurred prior to the seat belt coming unbuckled-only after the fact.
Additional Notes:
Rear passenger seat belt has come unbuckled at least 6 times while driving. The chimes/alert will start going off. This happens randomly (no hard braking, etc occurring prior to seat belt coming unbuckled). At this point, we are not allowing anyone to sit in this seat due to the safety concerns. We've taken the vehicle in twice to the Hyundai dealership and they were not able to reproduce the issue the first time. The second time, they didn't test it as they wanted to keep the vehicle for a couple days. No warning messages etc occurred prior to the seat belt coming unbuckled-only after the fact.
Mfg Campaign: 11523796
Recall Date: May 25, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11523311
Recall Date: May 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Corrective Action:
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Additional Notes:
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Mfg Campaign: 11522624
Recall Date: May 18, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don’t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can’t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?
Corrective Action:
Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don’t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can’t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?
Additional Notes:
Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don’t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can’t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?
Mfg Campaign: 11520745
Recall Date: May 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the LCD screen in the dash above the steering wheel and a chime. The alert says: "Child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos.app.goo.gl/LbvECtVyhA2LxLsp7 The last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.
Corrective Action:
Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the LCD screen in the dash above the steering wheel and a chime. The alert says: "Child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos.app.goo.gl/LbvECtVyhA2LxLsp7 The last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.
Additional Notes:
Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the LCD screen in the dash above the steering wheel and a chime. The alert says: "Child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos.app.goo.gl/LbvECtVyhA2LxLsp7 The last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.
Mfg Campaign: 11519876
Recall Date: May 1, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518872
Recall Date: Apr 25, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516708
Recall Date: Apr 12, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516708
Recall Date: Apr 12, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516493
Recall Date: Apr 11, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11515114
Recall Date: Apr 3, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11512375
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V633000 (Trailer Hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V633000 (Trailer Hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V633000 (Trailer Hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.
Mfg Campaign: 11510651
Recall Date: Mar 7, 2023
Hyundai Motor America
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard abnormal rattling sounds coming from the front driver's side ceiling. The vehicle was taken to the dealer approximately six times. The dealer test drove the vehicle and diagnosed that the abnormal sounds were coming from front driver's side headrest. The dealer replaced unknown components of the headrest; however, the failure persisted. The dealer informed the contact that they could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,431.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard abnormal rattling sounds coming from the front driver's side ceiling. The vehicle was taken to the dealer approximately six times. The dealer test drove the vehicle and diagnosed that the abnormal sounds were coming from front driver's side headrest. The dealer replaced unknown components of the headrest; however, the failure persisted. The dealer informed the contact that they could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,431.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard abnormal rattling sounds coming from the front driver's side ceiling. The vehicle was taken to the dealer approximately six times. The dealer test drove the vehicle and diagnosed that the abnormal sounds were coming from front driver's side headrest. The dealer replaced unknown components of the headrest; however, the failure persisted. The dealer informed the contact that they could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,431.
Mfg Campaign: 11509598
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Corrective Action:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Additional Notes:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Mfg Campaign: 11509242
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Corrective Action:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Additional Notes:
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Mfg Campaign: 11509242
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options
Corrective Action:
My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options
Additional Notes:
My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options
Mfg Campaign: 11508929
Recall Date: Feb 24, 2023
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