Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 212
Recall Date: Oct 27, 2021
Consumer Complaints
372 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
when driving along, and trying to turn the steering wheel, the wheel locks up and won't allow it to be turned. It's almost like the steering wheel has been hydraulically blocked. It has happened numerous times over the past 2-3 months. usually, at slower speeds or coming out of a stop light on surface roads.
Corrective Action:
when driving along, and trying to turn the steering wheel, the wheel locks up and won't allow it to be turned. It's almost like the steering wheel has been hydraulically blocked. It has happened numerous times over the past 2-3 months. usually, at slower speeds or coming out of a stop light on surface roads.
Additional Notes:
when driving along, and trying to turn the steering wheel, the wheel locks up and won't allow it to be turned. It's almost like the steering wheel has been hydraulically blocked. It has happened numerous times over the past 2-3 months. usually, at slower speeds or coming out of a stop light on surface roads.
Mfg Campaign: 11561901
Recall Date: Dec 26, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The rear captain's chair seat belt on the driver's side of the vehicle does not latch properly. There have been multiple occasions where my kids buckle and then the buckle comes undone while we are driving. I initially thought the kids were not buckling properly, so I investigated myself and still found that the seat belt clicks but doesn't stay latched. It is not 100% of the time, so it can still latch and stay latched, but with it being a seat my kids ride in, anything less than 100% is not acceptable.
Corrective Action:
The rear captain's chair seat belt on the driver's side of the vehicle does not latch properly. There have been multiple occasions where my kids buckle and then the buckle comes undone while we are driving. I initially thought the kids were not buckling properly, so I investigated myself and still found that the seat belt clicks but doesn't stay latched. It is not 100% of the time, so it can still latch and stay latched, but with it being a seat my kids ride in, anything less than 100% is not acceptable.
Additional Notes:
The rear captain's chair seat belt on the driver's side of the vehicle does not latch properly. There have been multiple occasions where my kids buckle and then the buckle comes undone while we are driving. I initially thought the kids were not buckling properly, so I investigated myself and still found that the seat belt clicks but doesn't stay latched. It is not 100% of the time, so it can still latch and stay latched, but with it being a seat my kids ride in, anything less than 100% is not acceptable.
Mfg Campaign: 11558785
Recall Date: Dec 6, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The 2nd row seatbelt located on the left driver side is malfunctioning. The seatbelt will spontaneously come unbuckled while the passenger is buckled up and the vehicle is in motion. The problem has been reproduced more then I count when my children are riding in the car. The seatbelt spontaneously malfunctions and unbuckles. The passenger seatbelt will alarm on the dash until the passenger has engaged the buckle again. The buckle has been like this since I purchased the car. I used to think my son was just fooling around and unbuckled his seatbelt, but he’d swear up and down he didn’t unbuckle and that the seatbelt came unbuckled on its own. I have three children and all of them have had the seatbelt come unbuckled while riding in the 2nd row seat on the drivers side. This occurs at least 1x per week and happens within the first 15 -30 minutes of driving. The seatbelt unbuckling is a safety risk to everyone of my children who sit in that seat. The safety and security of my children are at risk and the dealership where I bought the car has been no help. The dealership disregarded my concerns when I asked how to report my safety concern and said to make sure they push down when they buckle.
Corrective Action:
The 2nd row seatbelt located on the left driver side is malfunctioning. The seatbelt will spontaneously come unbuckled while the passenger is buckled up and the vehicle is in motion. The problem has been reproduced more then I count when my children are riding in the car. The seatbelt spontaneously malfunctions and unbuckles. The passenger seatbelt will alarm on the dash until the passenger has engaged the buckle again. The buckle has been like this since I purchased the car. I used to think my son was just fooling around and unbuckled his seatbelt, but he’d swear up and down he didn’t unbuckle and that the seatbelt came unbuckled on its own. I have three children and all of them have had the seatbelt come unbuckled while riding in the 2nd row seat on the drivers side. This occurs at least 1x per week and happens within the first 15 -30 minutes of driving. The seatbelt unbuckling is a safety risk to everyone of my children who sit in that seat. The safety and security of my children are at risk and the dealership where I bought the car has been no help. The dealership disregarded my concerns when I asked how to report my safety concern and said to make sure they push down when they buckle.
Additional Notes:
The 2nd row seatbelt located on the left driver side is malfunctioning. The seatbelt will spontaneously come unbuckled while the passenger is buckled up and the vehicle is in motion. The problem has been reproduced more then I count when my children are riding in the car. The seatbelt spontaneously malfunctions and unbuckles. The passenger seatbelt will alarm on the dash until the passenger has engaged the buckle again. The buckle has been like this since I purchased the car. I used to think my son was just fooling around and unbuckled his seatbelt, but he’d swear up and down he didn’t unbuckle and that the seatbelt came unbuckled on its own. I have three children and all of them have had the seatbelt come unbuckled while riding in the 2nd row seat on the drivers side. This occurs at least 1x per week and happens within the first 15 -30 minutes of driving. The seatbelt unbuckling is a safety risk to everyone of my children who sit in that seat. The safety and security of my children are at risk and the dealership where I bought the car has been no help. The dealership disregarded my concerns when I asked how to report my safety concern and said to make sure they push down when they buckle.
Mfg Campaign: 11557506
Recall Date: Nov 29, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The rear seat belts in the captain chairs unbuckle without any action from the passengers, no force or impact, etc. Just mid-drive, they release from the buckle.
Corrective Action:
The rear seat belts in the captain chairs unbuckle without any action from the passengers, no force or impact, etc. Just mid-drive, they release from the buckle.
Additional Notes:
The rear seat belts in the captain chairs unbuckle without any action from the passengers, no force or impact, etc. Just mid-drive, they release from the buckle.
Mfg Campaign: 11556737
Recall Date: Nov 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
Corrective Action:
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
Additional Notes:
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
Mfg Campaign: 11556790
Recall Date: Nov 25, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
In the second row, the middle seat belt will not retract.
Corrective Action:
In the second row, the middle seat belt will not retract.
Additional Notes:
In the second row, the middle seat belt will not retract.
Mfg Campaign: 11554173
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State Farm and Travelers insurance company will not write a policy on a Hyundai vehicle.
Corrective Action:
I’m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State Farm and Travelers insurance company will not write a policy on a Hyundai vehicle.
Additional Notes:
I’m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State Farm and Travelers insurance company will not write a policy on a Hyundai vehicle.
Mfg Campaign: 11550546
Recall Date: Oct 18, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.
Mfg Campaign: 11550657
Recall Date: Oct 18, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.
Corrective Action:
My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.
Additional Notes:
My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.
Mfg Campaign: 11547994
Recall Date: Oct 3, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1) While I was driving, the “Rear passenger door trim” started to come off of my car. My car was not hit and I did not hit anything. Upon further evaluation, the plastic pieces holding the trim on were broken. How they became broken is unknown. I was able to reattach trim to my car, but it is still loose because the plastic pieces holding the trim on are still broken. 2) It was a safety hazard to others while driving on the road. If it flew off my car while driving on the highway, it could hit other cars, potentially causing an accident. In addition, it was difficult for my child to climb out of the car without getting cut by the trim. 3) my dealer has verified that the trim is broken and loose on my car. 4) the Hyundai dealer has inspected to problem. $550 was the verbal quote to replace. Not covered by warranty. 5) no warning messages for the problem. My child told me about it when she tried to get out of the rear passenger door. Problem first noticed July 2023. Looking online, multiple people have complained about this happening to them for no reason on the same exact car. I believe the plastic pieces holding the trim on the car are defective.
Corrective Action:
1) While I was driving, the “Rear passenger door trim” started to come off of my car. My car was not hit and I did not hit anything. Upon further evaluation, the plastic pieces holding the trim on were broken. How they became broken is unknown. I was able to reattach trim to my car, but it is still loose because the plastic pieces holding the trim on are still broken. 2) It was a safety hazard to others while driving on the road. If it flew off my car while driving on the highway, it could hit other cars, potentially causing an accident. In addition, it was difficult for my child to climb out of the car without getting cut by the trim. 3) my dealer has verified that the trim is broken and loose on my car. 4) the Hyundai dealer has inspected to problem. $550 was the verbal quote to replace. Not covered by warranty. 5) no warning messages for the problem. My child told me about it when she tried to get out of the rear passenger door. Problem first noticed July 2023. Looking online, multiple people have complained about this happening to them for no reason on the same exact car. I believe the plastic pieces holding the trim on the car are defective.
Additional Notes:
1) While I was driving, the “Rear passenger door trim” started to come off of my car. My car was not hit and I did not hit anything. Upon further evaluation, the plastic pieces holding the trim on were broken. How they became broken is unknown. I was able to reattach trim to my car, but it is still loose because the plastic pieces holding the trim on are still broken. 2) It was a safety hazard to others while driving on the road. If it flew off my car while driving on the highway, it could hit other cars, potentially causing an accident. In addition, it was difficult for my child to climb out of the car without getting cut by the trim. 3) my dealer has verified that the trim is broken and loose on my car. 4) the Hyundai dealer has inspected to problem. $550 was the verbal quote to replace. Not covered by warranty. 5) no warning messages for the problem. My child told me about it when she tried to get out of the rear passenger door. Problem first noticed July 2023. Looking online, multiple people have complained about this happening to them for no reason on the same exact car. I believe the plastic pieces holding the trim on the car are defective.
Mfg Campaign: 11546051
Recall Date: Sep 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.
Corrective Action:
After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.
Additional Notes:
After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.
Mfg Campaign: 11546056
Recall Date: Sep 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A “child safety lock failure” message comes up.
Corrective Action:
Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A “child safety lock failure” message comes up.
Additional Notes:
Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A “child safety lock failure” message comes up.
Mfg Campaign: 11545104
Recall Date: Sep 18, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.
Corrective Action:
After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.
Additional Notes:
After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.
Mfg Campaign: 11544983
Recall Date: Sep 16, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and it became difficult to keep the steering wheel straight. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 250.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and it became difficult to keep the steering wheel straight. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 250.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and it became difficult to keep the steering wheel straight. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 250.
Mfg Campaign: 11542974
Recall Date: Sep 6, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Corrective Action:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Additional Notes:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Mfg Campaign: 11541899
Recall Date: Aug 31, 2023
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Corrective Action:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Additional Notes:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Mfg Campaign: 11541899
Recall Date: Aug 31, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Corrective Action:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Additional Notes:
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Mfg Campaign: 11541899
Recall Date: Aug 31, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Corrective Action:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Additional Notes:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Mfg Campaign: 11539870
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Corrective Action:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Additional Notes:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Mfg Campaign: 11539870
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Corrective Action:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Additional Notes:
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Mfg Campaign: 11539870
Recall Date: Aug 21, 2023
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