Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 230
Recall Date: May 18, 2022
Consumer Complaints
261 ComplaintsHyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My front windshield has a crack and is now spreading the entire length of the windshield, I never hit a rock and the car is garage kept.
Corrective Action:
My front windshield has a crack and is now spreading the entire length of the windshield, I never hit a rock and the car is garage kept.
Additional Notes:
My front windshield has a crack and is now spreading the entire length of the windshield, I never hit a rock and the car is garage kept.
Mfg Campaign: 11473445
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Car purchased on 07 June 2022. Car with the dealership service since 14 June 2022 Steering Stiffness to the Left. Car dragging to the right. My left arm is sore and had aches in the joints due to the extra pressure in balancing the steering. Hyundai is aware of the issue but has no solutions to it. This is a serious safety risk.
Corrective Action:
Car purchased on 07 June 2022. Car with the dealership service since 14 June 2022 Steering Stiffness to the Left. Car dragging to the right. My left arm is sore and had aches in the joints due to the extra pressure in balancing the steering. Hyundai is aware of the issue but has no solutions to it. This is a serious safety risk.
Additional Notes:
Car purchased on 07 June 2022. Car with the dealership service since 14 June 2022 Steering Stiffness to the Left. Car dragging to the right. My left arm is sore and had aches in the joints due to the extra pressure in balancing the steering. Hyundai is aware of the issue but has no solutions to it. This is a serious safety risk.
Mfg Campaign: 11470675
Recall Date: Jun 23, 2022
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Corrective Action:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Additional Notes:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Mfg Campaign: 11469840
Recall Date: Jun 17, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Corrective Action:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Additional Notes:
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Mfg Campaign: 11469840
Recall Date: Jun 17, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Speedometer stopped working and went to Zero MPH June 1, 2022. Vehicle has only 2,800 miles on it. Shutting off and restarting the car did not solve this. Simultaneously, the car compass indicated wrong direction; a safety announcement came over the infotainment system repeatedly telling us we were driving the wrong way on the street (we were not). No other indicators of a malfunction came on and the car's internal diagnostics said all was normal despite this problem. Went immediately to Hyundai dealer who confirmed the problem. Dealer fixed it by disconnecting the car's battery and reconnecting it a few minutes later. Safety issue is that suddenly we could not tell if we were exceeding the speed limit or driving too slow.
Corrective Action:
Speedometer stopped working and went to Zero MPH June 1, 2022. Vehicle has only 2,800 miles on it. Shutting off and restarting the car did not solve this. Simultaneously, the car compass indicated wrong direction; a safety announcement came over the infotainment system repeatedly telling us we were driving the wrong way on the street (we were not). No other indicators of a malfunction came on and the car's internal diagnostics said all was normal despite this problem. Went immediately to Hyundai dealer who confirmed the problem. Dealer fixed it by disconnecting the car's battery and reconnecting it a few minutes later. Safety issue is that suddenly we could not tell if we were exceeding the speed limit or driving too slow.
Additional Notes:
Speedometer stopped working and went to Zero MPH June 1, 2022. Vehicle has only 2,800 miles on it. Shutting off and restarting the car did not solve this. Simultaneously, the car compass indicated wrong direction; a safety announcement came over the infotainment system repeatedly telling us we were driving the wrong way on the street (we were not). No other indicators of a malfunction came on and the car's internal diagnostics said all was normal despite this problem. Went immediately to Hyundai dealer who confirmed the problem. Dealer fixed it by disconnecting the car's battery and reconnecting it a few minutes later. Safety issue is that suddenly we could not tell if we were exceeding the speed limit or driving too slow.
Mfg Campaign: 11467028
Recall Date: Jun 1, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
On May 7, 2022 I was driving to Georgia to visit a loved one in the hospital at night. I was driving by myself with my dog. Approximately 1:50 AM, I stopped in Greensville, NC (my halfway point to my destination) to relieve myself, let the dog relieve himself, and fill up my gas tank for the 2nd time (which was 5 hours from my destination). Approximately 15-20 mins after getting back on the road, I opened my sunroof to smoke a cigarette and I hear a loud "boom" on the roof of my vehicle. I looked up to see if my roof luggage crossbars were still in place (and it was). I continued to drive. I finished my cigarette and began to close the sunroof when I heard another loud noise with glass falling into my vehicle. I looked up and noticed that my sunroof has shattered completely. I hit the S.O.S button for assistance and they asked me to pull over. I told they, "Absolutely not! This is not a well lit area; I'm driving by myself; it's just me and my dog; I don't know where I am; I'm in the middle of nowhere; I'm scared; and it's 2:00 in the morning!" I continued driving and told the operator that I was coming up on an area that looked better lit with signs showing food, lodging, and gas. I told her, I was going to get off the highway and go to one of the gas stations in that area. I took the exit and headed to the gas station; however, all of them were closed. I asked her what were my options? She stated that she wanted to send Roadside Assistance to my location and they would tow my vehicle to the nearest hyundai dealership. I told her that everything was closed and because it was so late and I was in the middle of nowhere, I would continue to my destination and call back. I continued to drive 5 hours straight (without stopping) to get to Georgia. During the remainder of my travel, I had to keep holding the sunroof cover because of the vibrations from the wind pockets to keep the cover from sliding and vibrating.
Corrective Action:
On May 7, 2022 I was driving to Georgia to visit a loved one in the hospital at night. I was driving by myself with my dog. Approximately 1:50 AM, I stopped in Greensville, NC (my halfway point to my destination) to relieve myself, let the dog relieve himself, and fill up my gas tank for the 2nd time (which was 5 hours from my destination). Approximately 15-20 mins after getting back on the road, I opened my sunroof to smoke a cigarette and I hear a loud "boom" on the roof of my vehicle. I looked up to see if my roof luggage crossbars were still in place (and it was). I continued to drive. I finished my cigarette and began to close the sunroof when I heard another loud noise with glass falling into my vehicle. I looked up and noticed that my sunroof has shattered completely. I hit the S.O.S button for assistance and they asked me to pull over. I told they, "Absolutely not! This is not a well lit area; I'm driving by myself; it's just me and my dog; I don't know where I am; I'm in the middle of nowhere; I'm scared; and it's 2:00 in the morning!" I continued driving and told the operator that I was coming up on an area that looked better lit with signs showing food, lodging, and gas. I told her, I was going to get off the highway and go to one of the gas stations in that area. I took the exit and headed to the gas station; however, all of them were closed. I asked her what were my options? She stated that she wanted to send Roadside Assistance to my location and they would tow my vehicle to the nearest hyundai dealership. I told her that everything was closed and because it was so late and I was in the middle of nowhere, I would continue to my destination and call back. I continued to drive 5 hours straight (without stopping) to get to Georgia. During the remainder of my travel, I had to keep holding the sunroof cover because of the vibrations from the wind pockets to keep the cover from sliding and vibrating.
Additional Notes:
On May 7, 2022 I was driving to Georgia to visit a loved one in the hospital at night. I was driving by myself with my dog. Approximately 1:50 AM, I stopped in Greensville, NC (my halfway point to my destination) to relieve myself, let the dog relieve himself, and fill up my gas tank for the 2nd time (which was 5 hours from my destination). Approximately 15-20 mins after getting back on the road, I opened my sunroof to smoke a cigarette and I hear a loud "boom" on the roof of my vehicle. I looked up to see if my roof luggage crossbars were still in place (and it was). I continued to drive. I finished my cigarette and began to close the sunroof when I heard another loud noise with glass falling into my vehicle. I looked up and noticed that my sunroof has shattered completely. I hit the S.O.S button for assistance and they asked me to pull over. I told they, "Absolutely not! This is not a well lit area; I'm driving by myself; it's just me and my dog; I don't know where I am; I'm in the middle of nowhere; I'm scared; and it's 2:00 in the morning!" I continued driving and told the operator that I was coming up on an area that looked better lit with signs showing food, lodging, and gas. I told her, I was going to get off the highway and go to one of the gas stations in that area. I took the exit and headed to the gas station; however, all of them were closed. I asked her what were my options? She stated that she wanted to send Roadside Assistance to my location and they would tow my vehicle to the nearest hyundai dealership. I told her that everything was closed and because it was so late and I was in the middle of nowhere, I would continue to my destination and call back. I continued to drive 5 hours straight (without stopping) to get to Georgia. During the remainder of my travel, I had to keep holding the sunroof cover because of the vibrations from the wind pockets to keep the cover from sliding and vibrating.
Mfg Campaign: 11464099
Recall Date: May 10, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my car it loses all power steering, said something about lane assist, shows a red circle with an exclamation point. This is dangerous as I can't turn. The only fix is to attempt to pull over, turn the car off and let it reset. This has happened three times in the middle of traffic, nearly causing accidents.
Corrective Action:
While driving my car it loses all power steering, said something about lane assist, shows a red circle with an exclamation point. This is dangerous as I can't turn. The only fix is to attempt to pull over, turn the car off and let it reset. This has happened three times in the middle of traffic, nearly causing accidents.
Additional Notes:
While driving my car it loses all power steering, said something about lane assist, shows a red circle with an exclamation point. This is dangerous as I can't turn. The only fix is to attempt to pull over, turn the car off and let it reset. This has happened three times in the middle of traffic, nearly causing accidents.
Mfg Campaign: 11464118
Recall Date: May 10, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Our new 2022 Hyundai Palisade Calligraphy with 1200 miles windshield spontaneously cracked in the middle after warming it with the remote car starter in the morning. There was no rock chip or hit the night before when we drove it. It just split, possibly because of warming up a cool windshield.
Corrective Action:
Our new 2022 Hyundai Palisade Calligraphy with 1200 miles windshield spontaneously cracked in the middle after warming it with the remote car starter in the morning. There was no rock chip or hit the night before when we drove it. It just split, possibly because of warming up a cool windshield.
Additional Notes:
Our new 2022 Hyundai Palisade Calligraphy with 1200 miles windshield spontaneously cracked in the middle after warming it with the remote car starter in the morning. There was no rock chip or hit the night before when we drove it. It just split, possibly because of warming up a cool windshield.
Mfg Campaign: 11462945
Recall Date: May 1, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
within 2,500 of purchasing the vehicle new, the windscreen has cracked and a large chip resulting in a "star". Maybe I am unlucky that there have been two in a short period of time and so close to the original purchase date. Wanted to document the issue in case there is an issue with the windscreens. I have heard (internet) of other concerns/issues with Hyundai windscreens, not sure if the Palisade is effected or not.
Corrective Action:
within 2,500 of purchasing the vehicle new, the windscreen has cracked and a large chip resulting in a "star". Maybe I am unlucky that there have been two in a short period of time and so close to the original purchase date. Wanted to document the issue in case there is an issue with the windscreens. I have heard (internet) of other concerns/issues with Hyundai windscreens, not sure if the Palisade is effected or not.
Additional Notes:
within 2,500 of purchasing the vehicle new, the windscreen has cracked and a large chip resulting in a "star". Maybe I am unlucky that there have been two in a short period of time and so close to the original purchase date. Wanted to document the issue in case there is an issue with the windscreens. I have heard (internet) of other concerns/issues with Hyundai windscreens, not sure if the Palisade is effected or not.
Mfg Campaign: 11461664
Recall Date: Apr 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Started to notice an oil spot under the vehicle at around 4500 miles. Since the car is brand new and hadn't even had its first oil change, we immediately scheduled a service appointment. We were finally able to get it into the dealership 2 weeks later and received a diagnosis shortly after drop off. Turns out the oil leak was coming from the head gasket on the right bank of the engine and requires replacement of both head gaskets. The engine oil level was low and the service technician recommended the car not be driven until it could be repaired as simply adding oil would continue to contribute to the leak. Parts have been ordered and requested via next day delivery however they currently do not have an ETA as to when the parts will arrive. The repair job is estimated at 10-12 hours so it will be out of service for 2 days just for repairs once parts do come in. Plus Hyundai would not reimburse car rental fees even though the dealer was out of service loaners however after a day, they were able to provide one. Of greater concern however is why would the head gaskets be leaking oil while the car is still basically being broken in from new. I've had cars of multiple brands with well over 100K miles that never leaked from the head gaskets. If these engines are assembly line built, I'm concerned that the torque specs were off when assembling the heads to the block causing the leak. If that's the case, this issue could begin to pop up on many other vehicles built at the same time. Hyundai is covering under warranty at no cost but now I'm concerned over our investment that we've only had now for 3 months and future reliability. The vehicle is currently out of service for an undetermined amount of time. If not caught, this could have resulted in a full engine failure as the low oil warning never came on.
Corrective Action:
Started to notice an oil spot under the vehicle at around 4500 miles. Since the car is brand new and hadn't even had its first oil change, we immediately scheduled a service appointment. We were finally able to get it into the dealership 2 weeks later and received a diagnosis shortly after drop off. Turns out the oil leak was coming from the head gasket on the right bank of the engine and requires replacement of both head gaskets. The engine oil level was low and the service technician recommended the car not be driven until it could be repaired as simply adding oil would continue to contribute to the leak. Parts have been ordered and requested via next day delivery however they currently do not have an ETA as to when the parts will arrive. The repair job is estimated at 10-12 hours so it will be out of service for 2 days just for repairs once parts do come in. Plus Hyundai would not reimburse car rental fees even though the dealer was out of service loaners however after a day, they were able to provide one. Of greater concern however is why would the head gaskets be leaking oil while the car is still basically being broken in from new. I've had cars of multiple brands with well over 100K miles that never leaked from the head gaskets. If these engines are assembly line built, I'm concerned that the torque specs were off when assembling the heads to the block causing the leak. If that's the case, this issue could begin to pop up on many other vehicles built at the same time. Hyundai is covering under warranty at no cost but now I'm concerned over our investment that we've only had now for 3 months and future reliability. The vehicle is currently out of service for an undetermined amount of time. If not caught, this could have resulted in a full engine failure as the low oil warning never came on.
Additional Notes:
Started to notice an oil spot under the vehicle at around 4500 miles. Since the car is brand new and hadn't even had its first oil change, we immediately scheduled a service appointment. We were finally able to get it into the dealership 2 weeks later and received a diagnosis shortly after drop off. Turns out the oil leak was coming from the head gasket on the right bank of the engine and requires replacement of both head gaskets. The engine oil level was low and the service technician recommended the car not be driven until it could be repaired as simply adding oil would continue to contribute to the leak. Parts have been ordered and requested via next day delivery however they currently do not have an ETA as to when the parts will arrive. The repair job is estimated at 10-12 hours so it will be out of service for 2 days just for repairs once parts do come in. Plus Hyundai would not reimburse car rental fees even though the dealer was out of service loaners however after a day, they were able to provide one. Of greater concern however is why would the head gaskets be leaking oil while the car is still basically being broken in from new. I've had cars of multiple brands with well over 100K miles that never leaked from the head gaskets. If these engines are assembly line built, I'm concerned that the torque specs were off when assembling the heads to the block causing the leak. If that's the case, this issue could begin to pop up on many other vehicles built at the same time. Hyundai is covering under warranty at no cost but now I'm concerned over our investment that we've only had now for 3 months and future reliability. The vehicle is currently out of service for an undetermined amount of time. If not caught, this could have resulted in a full engine failure as the low oil warning never came on.
Mfg Campaign: 11460516
Recall Date: Apr 12, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers stopped working while driving in a snow storm. You then have to pull off the road with little to no forward visibility. At one point my wife had to roll down the window and stick her head out to see to pull off the road. The wipers seem to pack snow into the area they park and then quit. It is very difficult to get them working again no matter how much snow you dig out of the area the wipers park in. This has happened three times so far this winter.
Corrective Action:
Windshield wipers stopped working while driving in a snow storm. You then have to pull off the road with little to no forward visibility. At one point my wife had to roll down the window and stick her head out to see to pull off the road. The wipers seem to pack snow into the area they park and then quit. It is very difficult to get them working again no matter how much snow you dig out of the area the wipers park in. This has happened three times so far this winter.
Additional Notes:
Windshield wipers stopped working while driving in a snow storm. You then have to pull off the road with little to no forward visibility. At one point my wife had to roll down the window and stick her head out to see to pull off the road. The wipers seem to pack snow into the area they park and then quit. It is very difficult to get them working again no matter how much snow you dig out of the area the wipers park in. This has happened three times so far this winter.
Mfg Campaign: 11458548
Recall Date: Mar 27, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED UPON BIENG HIT BY A SMALL ROCK FROM THE ROADWAY.
Corrective Action:
WINDSHIELD CRACKED UPON BIENG HIT BY A SMALL ROCK FROM THE ROADWAY.
Additional Notes:
WINDSHIELD CRACKED UPON BIENG HIT BY A SMALL ROCK FROM THE ROADWAY.
Mfg Campaign: 11457628
Recall Date: Mar 21, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Corrective Action:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Additional Notes:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Mfg Campaign: 11455206
Recall Date: Mar 4, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Corrective Action:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Additional Notes:
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Mfg Campaign: 11455206
Recall Date: Mar 4, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracks too easily. Glass is not strong, very thin, non protective. 2600 miles.
Corrective Action:
Windshield cracks too easily. Glass is not strong, very thin, non protective. 2600 miles.
Additional Notes:
Windshield cracks too easily. Glass is not strong, very thin, non protective. 2600 miles.
Mfg Campaign: 11453089
Recall Date: Feb 20, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated that after his wife started the vehicle there were several warning messages displayed on the instrument panel including the check engine light, traction control, fuel-saving, forward collision, and master warning lights. The vehicle was towed to the local dealer who discovered that the electrical wiring harness had been chewed on and damaged by rodents. The wiring harness was replaced, and the failure was remedied. The contact was informed that because the wiring harness was manufactured using a soy-based material the rodents would chew on the wiring harnesses. The manufacturer was also notified of the failure. The failure mileage was 2,332. Vehicle has been repaired.*JB
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated that after his wife started the vehicle there were several warning messages displayed on the instrument panel including the check engine light, traction control, fuel-saving, forward collision, and master warning lights. The vehicle was towed to the local dealer who discovered that the electrical wiring harness had been chewed on and damaged by rodents. The wiring harness was replaced, and the failure was remedied. The contact was informed that because the wiring harness was manufactured using a soy-based material the rodents would chew on the wiring harnesses. The manufacturer was also notified of the failure. The failure mileage was 2,332. Vehicle has been repaired.*JB
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated that after his wife started the vehicle there were several warning messages displayed on the instrument panel including the check engine light, traction control, fuel-saving, forward collision, and master warning lights. The vehicle was towed to the local dealer who discovered that the electrical wiring harness had been chewed on and damaged by rodents. The wiring harness was replaced, and the failure was remedied. The contact was informed that because the wiring harness was manufactured using a soy-based material the rodents would chew on the wiring harnesses. The manufacturer was also notified of the failure. The failure mileage was 2,332. Vehicle has been repaired.*JB
Mfg Campaign: 11450361
Recall Date: Feb 4, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This is horrible and a disaster waiting to happen. Had the vehicle for one week. First snow storm was driving and the wipers stopped working. Most likely due to the poor design of the wiper system. Had to pull over on a highway in a snow storm and dig out the snow from the well where the wipers sit. This is unacceptable and something needs to be done about it. The entire wiper system needs a revamp ASAP.
Corrective Action:
This is horrible and a disaster waiting to happen. Had the vehicle for one week. First snow storm was driving and the wipers stopped working. Most likely due to the poor design of the wiper system. Had to pull over on a highway in a snow storm and dig out the snow from the well where the wipers sit. This is unacceptable and something needs to be done about it. The entire wiper system needs a revamp ASAP.
Additional Notes:
This is horrible and a disaster waiting to happen. Had the vehicle for one week. First snow storm was driving and the wipers stopped working. Most likely due to the poor design of the wiper system. Had to pull over on a highway in a snow storm and dig out the snow from the well where the wipers sit. This is unacceptable and something needs to be done about it. The entire wiper system needs a revamp ASAP.
Mfg Campaign: 11449381
Recall Date: Jan 29, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving on freeway and a small rock or something made a low sound impact with my car’s windshield resulting into a crack. There was traffic on freeway so car wasn’t driven above 40mph speed. The windshield appears to be super thin, and probe to these issues. This thing isn’t being covered by Hyundai and is first in my driving life of 9 years. This is first time with Hyundai, lexus and Mercedes didn’t have any low quality windshields.
Corrective Action:
I was driving on freeway and a small rock or something made a low sound impact with my car’s windshield resulting into a crack. There was traffic on freeway so car wasn’t driven above 40mph speed. The windshield appears to be super thin, and probe to these issues. This thing isn’t being covered by Hyundai and is first in my driving life of 9 years. This is first time with Hyundai, lexus and Mercedes didn’t have any low quality windshields.
Additional Notes:
I was driving on freeway and a small rock or something made a low sound impact with my car’s windshield resulting into a crack. There was traffic on freeway so car wasn’t driven above 40mph speed. The windshield appears to be super thin, and probe to these issues. This thing isn’t being covered by Hyundai and is first in my driving life of 9 years. This is first time with Hyundai, lexus and Mercedes didn’t have any low quality windshields.
Mfg Campaign: 11448749
Recall Date: Jan 25, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Sunroof shattered. We were traveling on I70 in eastern Colorado. The temperature outside was just below freezing and the temperature inside was set to between 72 and 78. We heard a loud bang and we were showered with broken glass. My wife, two sons and I received minor cuts. My wife possibly got some glass in her eye but seems to have gotten it out with no ill effect. While I was very startled I didn’t swerve. If I had, we would likely have lost control of the vehicle. We were traveling at freeway speeds and I think we would have been seriously injured or killed if this had occurred.
Corrective Action:
Sunroof shattered. We were traveling on I70 in eastern Colorado. The temperature outside was just below freezing and the temperature inside was set to between 72 and 78. We heard a loud bang and we were showered with broken glass. My wife, two sons and I received minor cuts. My wife possibly got some glass in her eye but seems to have gotten it out with no ill effect. While I was very startled I didn’t swerve. If I had, we would likely have lost control of the vehicle. We were traveling at freeway speeds and I think we would have been seriously injured or killed if this had occurred.
Additional Notes:
Sunroof shattered. We were traveling on I70 in eastern Colorado. The temperature outside was just below freezing and the temperature inside was set to between 72 and 78. We heard a loud bang and we were showered with broken glass. My wife, two sons and I received minor cuts. My wife possibly got some glass in her eye but seems to have gotten it out with no ill effect. While I was very startled I didn’t swerve. If I had, we would likely have lost control of the vehicle. We were traveling at freeway speeds and I think we would have been seriously injured or killed if this had occurred.
Mfg Campaign: 11445756
Recall Date: Dec 31, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear differential failed and locked up at speed. No vehicles were behind at the time of the incident but could have easily caused a collision since the break lights weren't activated. Dealership confirmed the rear differential failed. Unable to inspect the components and the differential is going to be shipped to the manufacturer without being opened by the local dealership. Minor shudder felt a few moments prior to the complete failure and lock up and no warning lights came on before or after the incident.
Corrective Action:
Rear differential failed and locked up at speed. No vehicles were behind at the time of the incident but could have easily caused a collision since the break lights weren't activated. Dealership confirmed the rear differential failed. Unable to inspect the components and the differential is going to be shipped to the manufacturer without being opened by the local dealership. Minor shudder felt a few moments prior to the complete failure and lock up and no warning lights came on before or after the incident.
Additional Notes:
Rear differential failed and locked up at speed. No vehicles were behind at the time of the incident but could have easily caused a collision since the break lights weren't activated. Dealership confirmed the rear differential failed. Unable to inspect the components and the differential is going to be shipped to the manufacturer without being opened by the local dealership. Minor shudder felt a few moments prior to the complete failure and lock up and no warning lights came on before or after the incident.
Mfg Campaign: 11439934
Recall Date: Nov 9, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury