Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 230
Recall Date: May 18, 2022
Consumer Complaints
261 ComplaintsHyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Driving on a highway on 1/13/2023 and suddenly the sunroof exploded! It sounded just like a gunshot when it happened. Nothing at all hit the vehicle or sunroof, just a spontaneous explosion with glass going everywhere. Luckily there were no injuries to the driver from falling glass and we did not go into oncoming traffic on a two lane highway. It was extremely startling! This car only has about 8,000 miles on it, we bought it new in November 2021. I contacted the dealer where it was purchased. Fortunately they saw fit to repair it free of charge to us, and provide us with a loaner car.
Corrective Action:
Driving on a highway on 1/13/2023 and suddenly the sunroof exploded! It sounded just like a gunshot when it happened. Nothing at all hit the vehicle or sunroof, just a spontaneous explosion with glass going everywhere. Luckily there were no injuries to the driver from falling glass and we did not go into oncoming traffic on a two lane highway. It was extremely startling! This car only has about 8,000 miles on it, we bought it new in November 2021. I contacted the dealer where it was purchased. Fortunately they saw fit to repair it free of charge to us, and provide us with a loaner car.
Additional Notes:
Driving on a highway on 1/13/2023 and suddenly the sunroof exploded! It sounded just like a gunshot when it happened. Nothing at all hit the vehicle or sunroof, just a spontaneous explosion with glass going everywhere. Luckily there were no injuries to the driver from falling glass and we did not go into oncoming traffic on a two lane highway. It was extremely startling! This car only has about 8,000 miles on it, we bought it new in November 2021. I contacted the dealer where it was purchased. Fortunately they saw fit to repair it free of charge to us, and provide us with a loaner car.
Mfg Campaign: 11505006
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! There was no trees or anything over the vehicle, I was driving in an open area.
Corrective Action:
Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! There was no trees or anything over the vehicle, I was driving in an open area.
Additional Notes:
Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! There was no trees or anything over the vehicle, I was driving in an open area.
Mfg Campaign: 11503224
Recall Date: Jan 23, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
If the weather is snowy, or there has been snow built up on the windshield the windshield wipers fail to operate until you pull over and clear the windshield cowl of 100% of snow in that area. This happens while driving and while parked. Imagine driving down the road in a severe snowstorm and having your windshield wipers just stop working on a whim, and you have to pull over to the side of the road, where there may not even be a shoulder to pull off to, so that you can clear the wiper sensor. Then 5 miles later you have to do it again because heavy snow built up.
Corrective Action:
If the weather is snowy, or there has been snow built up on the windshield the windshield wipers fail to operate until you pull over and clear the windshield cowl of 100% of snow in that area. This happens while driving and while parked. Imagine driving down the road in a severe snowstorm and having your windshield wipers just stop working on a whim, and you have to pull over to the side of the road, where there may not even be a shoulder to pull off to, so that you can clear the wiper sensor. Then 5 miles later you have to do it again because heavy snow built up.
Additional Notes:
If the weather is snowy, or there has been snow built up on the windshield the windshield wipers fail to operate until you pull over and clear the windshield cowl of 100% of snow in that area. This happens while driving and while parked. Imagine driving down the road in a severe snowstorm and having your windshield wipers just stop working on a whim, and you have to pull over to the side of the road, where there may not even be a shoulder to pull off to, so that you can clear the wiper sensor. Then 5 miles later you have to do it again because heavy snow built up.
Mfg Campaign: 11502146
Recall Date: Jan 17, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!
Corrective Action:
Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!
Additional Notes:
Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!
Mfg Campaign: 11501925
Recall Date: Jan 16, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Corrective Action:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Additional Notes:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Mfg Campaign: 11501232
Recall Date: Jan 11, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Corrective Action:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Additional Notes:
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Mfg Campaign: 11501232
Recall Date: Jan 11, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving during a snowstorm, the front windshield wipers became inoperable, creating a visibility hazard for the driver. The contact indicated that snow buildup inside the wiper motor had caused the failure. The failure was not yet diagnosed or repaired. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 10,900.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving during a snowstorm, the front windshield wipers became inoperable, creating a visibility hazard for the driver. The contact indicated that snow buildup inside the wiper motor had caused the failure. The failure was not yet diagnosed or repaired. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 10,900.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving during a snowstorm, the front windshield wipers became inoperable, creating a visibility hazard for the driver. The contact indicated that snow buildup inside the wiper motor had caused the failure. The failure was not yet diagnosed or repaired. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 10,900.
Mfg Campaign: 11501278
Recall Date: Jan 11, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V663000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V663000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V663000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11501000
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
Corrective Action:
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
Additional Notes:
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
Mfg Campaign: 11500478
Recall Date: Jan 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
Corrective Action:
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
Additional Notes:
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
Mfg Campaign: 11499247
Recall Date: Dec 28, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof exploded while driving
Corrective Action:
The sunroof exploded while driving
Additional Notes:
The sunroof exploded while driving
Mfg Campaign: 11498380
Recall Date: Dec 21, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving into work my sunroof just exploded. Nothing hit me it was like an explosion. I keep getting the run around from the Dealership and the Warranty company
Corrective Action:
Driving into work my sunroof just exploded. Nothing hit me it was like an explosion. I keep getting the run around from the Dealership and the Warranty company
Additional Notes:
Driving into work my sunroof just exploded. Nothing hit me it was like an explosion. I keep getting the run around from the Dealership and the Warranty company
Mfg Campaign: 11497709
Recall Date: Dec 16, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD WIPER/WASHER
Potential Consequences:
Yet again the wipers failed to operate with a small amount of snow buildup on the wiper arm. I see a recall for the 2020 and 2021 Hyundai Palisades but not for my 2022. I feel this is extremely dangerous and needs to be remedied ASAP. Having to pull over on a busy snowy highway to clear the snow buildup just to get the wipers to work is a catastrophe waiting to happen.
Corrective Action:
Yet again the wipers failed to operate with a small amount of snow buildup on the wiper arm. I see a recall for the 2020 and 2021 Hyundai Palisades but not for my 2022. I feel this is extremely dangerous and needs to be remedied ASAP. Having to pull over on a busy snowy highway to clear the snow buildup just to get the wipers to work is a catastrophe waiting to happen.
Additional Notes:
Yet again the wipers failed to operate with a small amount of snow buildup on the wiper arm. I see a recall for the 2020 and 2021 Hyundai Palisades but not for my 2022. I feel this is extremely dangerous and needs to be remedied ASAP. Having to pull over on a busy snowy highway to clear the snow buildup just to get the wipers to work is a catastrophe waiting to happen.
Mfg Campaign: 11497343
Recall Date: Dec 13, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
While in operation speedometer was not working. Zero indication on mph gage and needle. Erratic operation. On sometimes, off zero sometimes. Both gages. Took video as proof. Took to dealer but tech unable to replicate condition so no repairs done. I feel vehicle is unsafe when the gage is zero because I have no idea of my speed.
Corrective Action:
While in operation speedometer was not working. Zero indication on mph gage and needle. Erratic operation. On sometimes, off zero sometimes. Both gages. Took video as proof. Took to dealer but tech unable to replicate condition so no repairs done. I feel vehicle is unsafe when the gage is zero because I have no idea of my speed.
Additional Notes:
While in operation speedometer was not working. Zero indication on mph gage and needle. Erratic operation. On sometimes, off zero sometimes. Both gages. Took video as proof. Took to dealer but tech unable to replicate condition so no repairs done. I feel vehicle is unsafe when the gage is zero because I have no idea of my speed.
Mfg Campaign: 11497111
Recall Date: Dec 12, 2022
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated that upon attaching the trailer to the tow hitch of the vehicle, the tow hitch failed to operate as needed as there was no indicator lights that the trailer was hitched to the vehicle. The contact stated that he replaced the electrical wiring of the trailer himself; however, the failure persisted. The dealer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches). The dealer removed the tow hitch fuse as an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,500. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated that upon attaching the trailer to the tow hitch of the vehicle, the tow hitch failed to operate as needed as there was no indicator lights that the trailer was hitched to the vehicle. The contact stated that he replaced the electrical wiring of the trailer himself; however, the failure persisted. The dealer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches). The dealer removed the tow hitch fuse as an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,500. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated that upon attaching the trailer to the tow hitch of the vehicle, the tow hitch failed to operate as needed as there was no indicator lights that the trailer was hitched to the vehicle. The contact stated that he replaced the electrical wiring of the trailer himself; however, the failure persisted. The dealer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches). The dealer removed the tow hitch fuse as an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,500. Parts distribution disconnect.
Mfg Campaign: 11494430
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Corrective Action:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Additional Notes:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Mfg Campaign: 11494445
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Corrective Action:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Additional Notes:
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
Mfg Campaign: 11494445
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle was recalled due to an electrical issue with the towing wiring harness. I took it in to a dealership for the repair and over a month later, learned it wasn't actually repaired. They simply took the fuse out and reported it to the manufacturer. I wasn't told this wasn't being repaired or that the wiring was being disabled. I towed a small boat a few weeks later and as it got dark, figured out the lights weren't working. I called them today to let them know the repair wasn't done and this was when i learned they didn't actually repair it. I also was not notified by the manufacturer of the recall. I was told about it by a relative. When i contacted them, they said they weren't responsible for notifying me.
Corrective Action:
This vehicle was recalled due to an electrical issue with the towing wiring harness. I took it in to a dealership for the repair and over a month later, learned it wasn't actually repaired. They simply took the fuse out and reported it to the manufacturer. I wasn't told this wasn't being repaired or that the wiring was being disabled. I towed a small boat a few weeks later and as it got dark, figured out the lights weren't working. I called them today to let them know the repair wasn't done and this was when i learned they didn't actually repair it. I also was not notified by the manufacturer of the recall. I was told about it by a relative. When i contacted them, they said they weren't responsible for notifying me.
Additional Notes:
This vehicle was recalled due to an electrical issue with the towing wiring harness. I took it in to a dealership for the repair and over a month later, learned it wasn't actually repaired. They simply took the fuse out and reported it to the manufacturer. I wasn't told this wasn't being repaired or that the wiring was being disabled. I towed a small boat a few weeks later and as it got dark, figured out the lights weren't working. I called them today to let them know the repair wasn't done and this was when i learned they didn't actually repair it. I also was not notified by the manufacturer of the recall. I was told about it by a relative. When i contacted them, they said they weren't responsible for notifying me.
Mfg Campaign: 11492547
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11492131
Recall Date: Nov 3, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.
Mfg Campaign: 11490138
Recall Date: Oct 20, 2022
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