Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 230
Recall Date: May 18, 2022
Consumer Complaints
261 ComplaintsHyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11531804
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11531804
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Corrective Action:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Additional Notes:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Mfg Campaign: 11531929
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Corrective Action:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Additional Notes:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Mfg Campaign: 11531929
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Corrective Action:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Additional Notes:
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Mfg Campaign: 11531929
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
Corrective Action:
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
Additional Notes:
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
Mfg Campaign: 11530372
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.
Corrective Action:
Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.
Additional Notes:
Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.
Mfg Campaign: 11527945
Recall Date: Jun 20, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
Corrective Action:
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
Additional Notes:
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
Mfg Campaign: 11526449
Recall Date: Jun 11, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Corrective Action:
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Additional Notes:
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Mfg Campaign: 11525160
Recall Date: Jun 3, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.
Corrective Action:
The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.
Additional Notes:
The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.
Mfg Campaign: 11524514
Recall Date: May 30, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle is equipped with an Occupant Classification System that automatically turns the air bags off for the front passenger seat, if an adult sized passenger is not detected. There is no way to override this. My significant other is a normal sized adult woman. Normally when she is seated directly on the seat, the air bag does not turn off. However, medical issues with her lower back and sciatic joint require her to sit on a padded cushion when traveling. With this cushion on the passenger seat, the air bags turn off. The concern is that if we were to experience a collision, she would not be protected with the air bags. I asked the dealer if they could reprogram this. They advised that they are not equipped to do so, and are also prohibited by law from doing so.
Corrective Action:
The vehicle is equipped with an Occupant Classification System that automatically turns the air bags off for the front passenger seat, if an adult sized passenger is not detected. There is no way to override this. My significant other is a normal sized adult woman. Normally when she is seated directly on the seat, the air bag does not turn off. However, medical issues with her lower back and sciatic joint require her to sit on a padded cushion when traveling. With this cushion on the passenger seat, the air bags turn off. The concern is that if we were to experience a collision, she would not be protected with the air bags. I asked the dealer if they could reprogram this. They advised that they are not equipped to do so, and are also prohibited by law from doing so.
Additional Notes:
The vehicle is equipped with an Occupant Classification System that automatically turns the air bags off for the front passenger seat, if an adult sized passenger is not detected. There is no way to override this. My significant other is a normal sized adult woman. Normally when she is seated directly on the seat, the air bag does not turn off. However, medical issues with her lower back and sciatic joint require her to sit on a padded cushion when traveling. With this cushion on the passenger seat, the air bags turn off. The concern is that if we were to experience a collision, she would not be protected with the air bags. I asked the dealer if they could reprogram this. They advised that they are not equipped to do so, and are also prohibited by law from doing so.
Mfg Campaign: 11524118
Recall Date: May 27, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11520923
Recall Date: May 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Corrective Action:
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Additional Notes:
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Mfg Campaign: 11519647
Recall Date: Apr 30, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518686
Recall Date: Apr 24, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518136
Recall Date: Apr 20, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518136
Recall Date: Apr 20, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Corrective Action:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Additional Notes:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Mfg Campaign: 11517572
Recall Date: Apr 18, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Potential Consequences:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Corrective Action:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Additional Notes:
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Mfg Campaign: 11517572
Recall Date: Apr 18, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE
Potential Consequences:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
Corrective Action:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
Additional Notes:
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
Mfg Campaign: 11517053
Recall Date: Apr 14, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
Corrective Action:
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
Additional Notes:
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
Mfg Campaign: 11516351
Recall Date: Apr 10, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury