HYUNDAI PALISADE 2023

Complete listing of complaints and recalls for this vehicle

371
Complaints
5
Recalls

Complaints & Recalls

371 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V526000 SAFETY RECALL
52.1K Vehicles Affected
Recall Date: Jul 27, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Potential Risk:
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 246
Notice Date: Sep 7, 2023
Recall Date: Jul 27, 2023
Hyundai Motor America
NHTSA Campaign: 23V415000 SAFETY RECALL
322 Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

Potential Risk:
A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 245
Notice Date: Jul 14, 2023
Recall Date: Jun 8, 2023
Hyundai Motor America
NHTSA Campaign: 23V180000 SAFETY RECALL
167.1K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Potential Risk:
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 243
Notice Date: May 15, 2023
Recall Date: Mar 17, 2023

Consumer Complaints

371 Complaints
Hyundai Motor America
Campaign: 11511205 Other
Mar 10, 2023
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

Windshield cracked

Corrective Action:

Windshield cracked

Additional Notes:

Windshield cracked

Manufacturer: HYUNDAI
Mfg Campaign: 11511205
Notice Date: Mar 10, 2023
Recall Date: Mar 10, 2023
Hyundai Motor America
Campaign: 11510584 Other
Mar 7, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Corrective Action:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Additional Notes:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Manufacturer: HYUNDAI
Mfg Campaign: 11510584
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Hyundai Motor America
Campaign: 11510584 Other
Mar 7, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Corrective Action:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Additional Notes:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Manufacturer: HYUNDAI
Mfg Campaign: 11510584
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Hyundai Motor America
Campaign: 11510584 Other
Mar 7, 2023
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Corrective Action:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Additional Notes:

Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.

Manufacturer: HYUNDAI
Mfg Campaign: 11510584
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Hyundai Motor America
Campaign: 11509965 Other
Mar 3, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

While driving in snowy conditions my windshield wipers failed to work. They were working and then about 15 minutes in to my drive they stopped working. I had to pull off the side of the interstate with semi trucks flying by to pick the compacted snow out. It did not work and I slowly and very carefully had to continue until I was able to make it home and they were able to thaw.

Corrective Action:

While driving in snowy conditions my windshield wipers failed to work. They were working and then about 15 minutes in to my drive they stopped working. I had to pull off the side of the interstate with semi trucks flying by to pick the compacted snow out. It did not work and I slowly and very carefully had to continue until I was able to make it home and they were able to thaw.

Additional Notes:

While driving in snowy conditions my windshield wipers failed to work. They were working and then about 15 minutes in to my drive they stopped working. I had to pull off the side of the interstate with semi trucks flying by to pick the compacted snow out. It did not work and I slowly and very carefully had to continue until I was able to make it home and they were able to thaw.

Manufacturer: HYUNDAI
Mfg Campaign: 11509965
Notice Date: Mar 3, 2023
Recall Date: Mar 3, 2023
Hyundai Motor America
Campaign: 11509900 Other
Mar 2, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

While driving in "snow mode" and starting from stop and going into turn, vehicle accelerated for few feet and then it stalled, basically the engine was ON but lost torque to wheels. Vehicle would start moving as soon as I change the drive mode to any other than snow mode. This happened few times and all times vehicle was in snow mode. Once even when the payment was dry but driving in snow mode. It has never happened in other drive modes. Luckily there was no incoming or side traffic or I could have ran into by other vehicles. A BIG SAFETY ISSUE. I googled and many others with 2023 have similar experience. Hyundai need to fix it.

Corrective Action:

While driving in "snow mode" and starting from stop and going into turn, vehicle accelerated for few feet and then it stalled, basically the engine was ON but lost torque to wheels. Vehicle would start moving as soon as I change the drive mode to any other than snow mode. This happened few times and all times vehicle was in snow mode. Once even when the payment was dry but driving in snow mode. It has never happened in other drive modes. Luckily there was no incoming or side traffic or I could have ran into by other vehicles. A BIG SAFETY ISSUE. I googled and many others with 2023 have similar experience. Hyundai need to fix it.

Additional Notes:

While driving in "snow mode" and starting from stop and going into turn, vehicle accelerated for few feet and then it stalled, basically the engine was ON but lost torque to wheels. Vehicle would start moving as soon as I change the drive mode to any other than snow mode. This happened few times and all times vehicle was in snow mode. Once even when the payment was dry but driving in snow mode. It has never happened in other drive modes. Luckily there was no incoming or side traffic or I could have ran into by other vehicles. A BIG SAFETY ISSUE. I googled and many others with 2023 have similar experience. Hyundai need to fix it.

Manufacturer: HYUNDAI
Mfg Campaign: 11509900
Notice Date: Mar 2, 2023
Recall Date: Mar 2, 2023
Hyundai Motor America
Campaign: 11509147 Other
Feb 26, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Milky rear passenger windows. Causes visual barriers where the sunlight is direct on the glass.

Corrective Action:

Milky rear passenger windows. Causes visual barriers where the sunlight is direct on the glass.

Additional Notes:

Milky rear passenger windows. Causes visual barriers where the sunlight is direct on the glass.

Manufacturer: HYUNDAI
Mfg Campaign: 11509147
Notice Date: Feb 26, 2023
Recall Date: Feb 26, 2023
Hyundai Motor America
Campaign: 11509188 Other
Feb 26, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

Sunroof exploded while driving.

Corrective Action:

Sunroof exploded while driving.

Additional Notes:

Sunroof exploded while driving.

Manufacturer: HYUNDAI
Mfg Campaign: 11509188
Notice Date: Feb 26, 2023
Recall Date: Feb 26, 2023
Hyundai Motor America
Campaign: 11508868 Other
Feb 24, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Corrective Action:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Additional Notes:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Manufacturer: HYUNDAI
Mfg Campaign: 11508868
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Hyundai Motor America
Campaign: 11508868 Other
Feb 24, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Corrective Action:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Additional Notes:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Manufacturer: HYUNDAI
Mfg Campaign: 11508868
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Hyundai Motor America
Campaign: 11508868 Other
Feb 24, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Corrective Action:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Additional Notes:

My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.

Manufacturer: HYUNDAI
Mfg Campaign: 11508868
Notice Date: Feb 24, 2023
Recall Date: Feb 24, 2023
Hyundai Motor America
Campaign: 11507322 Other
Feb 14, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The sunroof randomly exploded while on the interstate driving for 2 mins . There was no other cars or trucks around me driving when this incident occurred. Driving 60 mph. Sounded like a gunshot .

Corrective Action:

The sunroof randomly exploded while on the interstate driving for 2 mins . There was no other cars or trucks around me driving when this incident occurred. Driving 60 mph. Sounded like a gunshot .

Additional Notes:

The sunroof randomly exploded while on the interstate driving for 2 mins . There was no other cars or trucks around me driving when this incident occurred. Driving 60 mph. Sounded like a gunshot .

Manufacturer: HYUNDAI
Mfg Campaign: 11507322
Notice Date: Feb 14, 2023
Recall Date: Feb 14, 2023
Hyundai Motor America
Campaign: 11507136 Other
Feb 13, 2023
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

Our 2023 Palisade Caligraphy 2nd row windows have this cloudy distortion on them. My granddaughter can't even sit in the 2nd row because the windows look blurry and make her sick. A lot of people are complaining about this issue. It's definitely a defect in this model and needs to be fixed so I can pay to have my windows tinted

Corrective Action:

Our 2023 Palisade Caligraphy 2nd row windows have this cloudy distortion on them. My granddaughter can't even sit in the 2nd row because the windows look blurry and make her sick. A lot of people are complaining about this issue. It's definitely a defect in this model and needs to be fixed so I can pay to have my windows tinted

Additional Notes:

Our 2023 Palisade Caligraphy 2nd row windows have this cloudy distortion on them. My granddaughter can't even sit in the 2nd row because the windows look blurry and make her sick. A lot of people are complaining about this issue. It's definitely a defect in this model and needs to be fixed so I can pay to have my windows tinted

Manufacturer: HYUNDAI
Mfg Campaign: 11507136
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
Hyundai Motor America
Campaign: 11504734 Other
Jan 31, 2023
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

In direct sunlight exposure, the second row windows are cloudy/hazy, which hinders visibility while driving. The effect is noticed for both the driver and passenger side second row windows, but is much more prevalent for the side that is in direct sunlight. There is a significant clarity difference when compared to the third row windows (also tinted, but without the acoustic glass). Looking at various websites and forums, this appears to be a common defect for 2023 Palisades.

Corrective Action:

In direct sunlight exposure, the second row windows are cloudy/hazy, which hinders visibility while driving. The effect is noticed for both the driver and passenger side second row windows, but is much more prevalent for the side that is in direct sunlight. There is a significant clarity difference when compared to the third row windows (also tinted, but without the acoustic glass). Looking at various websites and forums, this appears to be a common defect for 2023 Palisades.

Additional Notes:

In direct sunlight exposure, the second row windows are cloudy/hazy, which hinders visibility while driving. The effect is noticed for both the driver and passenger side second row windows, but is much more prevalent for the side that is in direct sunlight. There is a significant clarity difference when compared to the third row windows (also tinted, but without the acoustic glass). Looking at various websites and forums, this appears to be a common defect for 2023 Palisades.

Manufacturer: HYUNDAI
Mfg Campaign: 11504734
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
Campaign: 11504827 Other
Jan 31, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Left turn signal will not disengage. Right turn signal and cameras are disabled

Corrective Action:

Left turn signal will not disengage. Right turn signal and cameras are disabled

Additional Notes:

Left turn signal will not disengage. Right turn signal and cameras are disabled

Manufacturer: HYUNDAI
Mfg Campaign: 11504827
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
Campaign: 11503995 Other
Jan 27, 2023
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

The 2nd row windows both passenger and drivers side are hazy. The haze causes a blurry view of what is outside the window. This is issue is a known problem for the 2023 Hyundai Palisade.

Corrective Action:

The 2nd row windows both passenger and drivers side are hazy. The haze causes a blurry view of what is outside the window. This is issue is a known problem for the 2023 Hyundai Palisade.

Additional Notes:

The 2nd row windows both passenger and drivers side are hazy. The haze causes a blurry view of what is outside the window. This is issue is a known problem for the 2023 Hyundai Palisade.

Manufacturer: HYUNDAI
Mfg Campaign: 11503995
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
Hyundai Motor America
Campaign: 11503337 Other
Jan 24, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Corrective Action:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Additional Notes:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Manufacturer: HYUNDAI
Mfg Campaign: 11503337
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Hyundai Motor America
Campaign: 11503337 Other
Jan 24, 2023
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Corrective Action:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Additional Notes:

Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.

Manufacturer: HYUNDAI
Mfg Campaign: 11503337
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Hyundai Motor America
Campaign: 11502987 Other
Jan 21, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Corrective Action:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Additional Notes:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Manufacturer: HYUNDAI
Mfg Campaign: 11502987
Notice Date: Jan 21, 2023
Recall Date: Jan 21, 2023
Hyundai Motor America
Campaign: 11502987 Other
Jan 21, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Corrective Action:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Additional Notes:

Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window

Manufacturer: HYUNDAI
Mfg Campaign: 11502987
Notice Date: Jan 21, 2023
Recall Date: Jan 21, 2023

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