Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 245
Recall Date: Jun 8, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Consumer Complaints
371 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The second row windows are not clear and are hazy. It is affecting visibility.
Corrective Action:
The second row windows are not clear and are hazy. It is affecting visibility.
Additional Notes:
The second row windows are not clear and are hazy. It is affecting visibility.
Mfg Campaign: 11491475
Recall Date: Oct 30, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Second Row Windows are hazy in direct sunlight making it difficult to see through the windows. The Second Row Windows are double paned with tint in between the two panes of glass. The design of these windows apparently causes the hazy glass appearance in direct sunlight. I reported this issue to Hyundai Customer Care on-line. They responded to take the vehicle to the dealer which I did. The dealer compared the windows to another car on the lot and it had the same defective hazy windows. They confirmed and reported the problem to Hyundai. Hyundai has not responded to the issue. This is an apparent problem for other owners of the Palisade as it has been discussed many times on-line in Palisade Forums.
Corrective Action:
Second Row Windows are hazy in direct sunlight making it difficult to see through the windows. The Second Row Windows are double paned with tint in between the two panes of glass. The design of these windows apparently causes the hazy glass appearance in direct sunlight. I reported this issue to Hyundai Customer Care on-line. They responded to take the vehicle to the dealer which I did. The dealer compared the windows to another car on the lot and it had the same defective hazy windows. They confirmed and reported the problem to Hyundai. Hyundai has not responded to the issue. This is an apparent problem for other owners of the Palisade as it has been discussed many times on-line in Palisade Forums.
Additional Notes:
Second Row Windows are hazy in direct sunlight making it difficult to see through the windows. The Second Row Windows are double paned with tint in between the two panes of glass. The design of these windows apparently causes the hazy glass appearance in direct sunlight. I reported this issue to Hyundai Customer Care on-line. They responded to take the vehicle to the dealer which I did. The dealer compared the windows to another car on the lot and it had the same defective hazy windows. They confirmed and reported the problem to Hyundai. Hyundai has not responded to the issue. This is an apparent problem for other owners of the Palisade as it has been discussed many times on-line in Palisade Forums.
Mfg Campaign: 11491407
Recall Date: Oct 29, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2023 Hyundai Palisade Calligraphy purchased Labor Day weekend 2022. Both 2d row side windows have a haze on them. This causes not only an obscured window but also a hazard when trying to see out of them.
Corrective Action:
2023 Hyundai Palisade Calligraphy purchased Labor Day weekend 2022. Both 2d row side windows have a haze on them. This causes not only an obscured window but also a hazard when trying to see out of them.
Additional Notes:
2023 Hyundai Palisade Calligraphy purchased Labor Day weekend 2022. Both 2d row side windows have a haze on them. This causes not only an obscured window but also a hazard when trying to see out of them.
Mfg Campaign: 11491390
Recall Date: Oct 28, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.
Corrective Action:
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.
Additional Notes:
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.
Mfg Campaign: 11490858
Recall Date: Oct 25, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2nd row windows on both sides are cloudy/ hazy. I have taken it to our dealer and they confirm that the windows are hazy.
Corrective Action:
2nd row windows on both sides are cloudy/ hazy. I have taken it to our dealer and they confirm that the windows are hazy.
Additional Notes:
2nd row windows on both sides are cloudy/ hazy. I have taken it to our dealer and they confirm that the windows are hazy.
Mfg Campaign: 11489950
Recall Date: Oct 19, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 row windows tint is faulty. It is a white hazy fog between the glass. When sun shines on it sometime you can not see out of. Hazy fog. 3rd row is fine and 1st row also. Many of these palisades have complained to Hyundai. I have filed complaint with no answers yet. Dealership also is calling Hyundai customer service also
Corrective Action:
2 row windows tint is faulty. It is a white hazy fog between the glass. When sun shines on it sometime you can not see out of. Hazy fog. 3rd row is fine and 1st row also. Many of these palisades have complained to Hyundai. I have filed complaint with no answers yet. Dealership also is calling Hyundai customer service also
Additional Notes:
2 row windows tint is faulty. It is a white hazy fog between the glass. When sun shines on it sometime you can not see out of. Hazy fog. 3rd row is fine and 1st row also. Many of these palisades have complained to Hyundai. I have filed complaint with no answers yet. Dealership also is calling Hyundai customer service also
Mfg Campaign: 11489707
Recall Date: Oct 18, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The 2 second row windows are extremely hazy while all other windows are clear.
Corrective Action:
The 2 second row windows are extremely hazy while all other windows are clear.
Additional Notes:
The 2 second row windows are extremely hazy while all other windows are clear.
Mfg Campaign: 11489832
Recall Date: Oct 18, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The second row windows in my Palisade are cloudy and hazy to the point that visibility is severely impacted in certain lighting conditions.
Corrective Action:
The second row windows in my Palisade are cloudy and hazy to the point that visibility is severely impacted in certain lighting conditions.
Additional Notes:
The second row windows in my Palisade are cloudy and hazy to the point that visibility is severely impacted in certain lighting conditions.
Mfg Campaign: 11489010
Recall Date: Oct 12, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Just purchased this car, attempted to clean the 2nd rear windows cause they look very cloudy when the sun hits them making it very difficult to see out of them. Apparently many others have this issues so I brought to the dealership but was told "windows are not covered under warranty". This is a huge safety concern, I cannot clearly view out the back windows under certain conditions and the dealership refuses to replace the windows. I attached a photo but my camera doesn't capture it as good as others have shared so I've shared something close to what I'm seeing as well.
Corrective Action:
Just purchased this car, attempted to clean the 2nd rear windows cause they look very cloudy when the sun hits them making it very difficult to see out of them. Apparently many others have this issues so I brought to the dealership but was told "windows are not covered under warranty". This is a huge safety concern, I cannot clearly view out the back windows under certain conditions and the dealership refuses to replace the windows. I attached a photo but my camera doesn't capture it as good as others have shared so I've shared something close to what I'm seeing as well.
Additional Notes:
Just purchased this car, attempted to clean the 2nd rear windows cause they look very cloudy when the sun hits them making it very difficult to see out of them. Apparently many others have this issues so I brought to the dealership but was told "windows are not covered under warranty". This is a huge safety concern, I cannot clearly view out the back windows under certain conditions and the dealership refuses to replace the windows. I attached a photo but my camera doesn't capture it as good as others have shared so I've shared something close to what I'm seeing as well.
Mfg Campaign: 11488821
Recall Date: Oct 11, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The second row windows behind the driver and passenger seat are hazy. They are not dirty. They haze at times makes the windows very cloudy.
Corrective Action:
The second row windows behind the driver and passenger seat are hazy. They are not dirty. They haze at times makes the windows very cloudy.
Additional Notes:
The second row windows behind the driver and passenger seat are hazy. They are not dirty. They haze at times makes the windows very cloudy.
Mfg Campaign: 11488839
Recall Date: Oct 11, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2nd row side windows are hazy making difficult to see through
Corrective Action:
2nd row side windows are hazy making difficult to see through
Additional Notes:
2nd row side windows are hazy making difficult to see through
Mfg Campaign: 11488546
Recall Date: Oct 9, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Second row windows are milky/hazy in sunlight reducing visibility.
Corrective Action:
Second row windows are milky/hazy in sunlight reducing visibility.
Additional Notes:
Second row windows are milky/hazy in sunlight reducing visibility.
Mfg Campaign: 11488501
Recall Date: Oct 8, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The 2nd row and rear windows are foggy/milky looking compared to the front windows.
Corrective Action:
The 2nd row and rear windows are foggy/milky looking compared to the front windows.
Additional Notes:
The 2nd row and rear windows are foggy/milky looking compared to the front windows.
Mfg Campaign: 11488504
Recall Date: Oct 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On September 21, 2022 I had sat in my car for about 8 minutes idling with the key FOB in the car with me. I have as not on remote start. When I left the parking lot and drove a half a mile my engine shut off and a loud beep and red triangle warning came on that read engine failure and to start engine. I pressed the start button and drove about 500 feet and got the same warning and shift off engine. Once again, I pressed the start button and drove about 300 feet to pull out and f traffic. I parked and shut f the car and sat for about 2 minutes. When we started the car and drove I have not had another incident but am too afraid to drive far. I text my salesman at Mike Morgan Hyundai in Shreveport to tell him what happened. I was told to have it towed next time it happens
Corrective Action:
On September 21, 2022 I had sat in my car for about 8 minutes idling with the key FOB in the car with me. I have as not on remote start. When I left the parking lot and drove a half a mile my engine shut off and a loud beep and red triangle warning came on that read engine failure and to start engine. I pressed the start button and drove about 500 feet and got the same warning and shift off engine. Once again, I pressed the start button and drove about 300 feet to pull out and f traffic. I parked and shut f the car and sat for about 2 minutes. When we started the car and drove I have not had another incident but am too afraid to drive far. I text my salesman at Mike Morgan Hyundai in Shreveport to tell him what happened. I was told to have it towed next time it happens
Additional Notes:
On September 21, 2022 I had sat in my car for about 8 minutes idling with the key FOB in the car with me. I have as not on remote start. When I left the parking lot and drove a half a mile my engine shut off and a loud beep and red triangle warning came on that read engine failure and to start engine. I pressed the start button and drove about 500 feet and got the same warning and shift off engine. Once again, I pressed the start button and drove about 300 feet to pull out and f traffic. I parked and shut f the car and sat for about 2 minutes. When we started the car and drove I have not had another incident but am too afraid to drive far. I text my salesman at Mike Morgan Hyundai in Shreveport to tell him what happened. I was told to have it towed next time it happens
Mfg Campaign: 11488319
Recall Date: Oct 7, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The second row factory tinted windows have a hazy appearance, limiting visibility in sunny conditions. There is a sharp difference between 2nd and 3rd row factory tinted windows. The 3rd row is clear, the 2nd row has limited visibility when sun shines on it. The haze cannot be cleaned and seems to be part of the laminated windows.
Corrective Action:
The second row factory tinted windows have a hazy appearance, limiting visibility in sunny conditions. There is a sharp difference between 2nd and 3rd row factory tinted windows. The 3rd row is clear, the 2nd row has limited visibility when sun shines on it. The haze cannot be cleaned and seems to be part of the laminated windows.
Additional Notes:
The second row factory tinted windows have a hazy appearance, limiting visibility in sunny conditions. There is a sharp difference between 2nd and 3rd row factory tinted windows. The 3rd row is clear, the 2nd row has limited visibility when sun shines on it. The haze cannot be cleaned and seems to be part of the laminated windows.
Mfg Campaign: 11488364
Recall Date: Oct 7, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Middle row windows are hazy, especially in the sun. This causes issues seeing clearly under the right conditions, causing safety concerns.
Corrective Action:
Middle row windows are hazy, especially in the sun. This causes issues seeing clearly under the right conditions, causing safety concerns.
Additional Notes:
Middle row windows are hazy, especially in the sun. This causes issues seeing clearly under the right conditions, causing safety concerns.
Mfg Campaign: 11488129
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Corrective Action:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Additional Notes:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Mfg Campaign: 11488143
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Corrective Action:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Additional Notes:
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Mfg Campaign: 11488143
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Corrective Action:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Additional Notes:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Mfg Campaign: 11488171
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Corrective Action:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Additional Notes:
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Mfg Campaign: 11488171
Recall Date: Oct 6, 2022
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