Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 245
Recall Date: Jun 8, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Consumer Complaints
371 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hazy, film-like on back seat windows. Doesn't come off. Looks almost milky it's so hazy.
Corrective Action:
Hazy, film-like on back seat windows. Doesn't come off. Looks almost milky it's so hazy.
Additional Notes:
Hazy, film-like on back seat windows. Doesn't come off. Looks almost milky it's so hazy.
Mfg Campaign: 11488174
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both rear side windows have a significant haze/cloudiness that is unable to be removed despite heavy cleaning. It appears that the acoustic laminate layer within the glass is hazy, impeding the driver’s view when the sun hit the glass causing difficulty seeing other traffic or objects while driving.
Corrective Action:
Both rear side windows have a significant haze/cloudiness that is unable to be removed despite heavy cleaning. It appears that the acoustic laminate layer within the glass is hazy, impeding the driver’s view when the sun hit the glass causing difficulty seeing other traffic or objects while driving.
Additional Notes:
Both rear side windows have a significant haze/cloudiness that is unable to be removed despite heavy cleaning. It appears that the acoustic laminate layer within the glass is hazy, impeding the driver’s view when the sun hit the glass causing difficulty seeing other traffic or objects while driving.
Mfg Campaign: 11488101
Recall Date: Oct 5, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).
Corrective Action:
Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).
Additional Notes:
Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).
Mfg Campaign: 11487636
Recall Date: Oct 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Corrective Action:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Additional Notes:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Mfg Campaign: 11484246
Recall Date: Sep 13, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Corrective Action:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Additional Notes:
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Mfg Campaign: 11484246
Recall Date: Sep 13, 2022
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Corrective Action:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Additional Notes:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Mfg Campaign: 11482332
Recall Date: Sep 1, 2022
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Corrective Action:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Additional Notes:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Mfg Campaign: 11482332
Recall Date: Sep 1, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Corrective Action:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Additional Notes:
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Mfg Campaign: 11482332
Recall Date: Sep 1, 2022
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed.
Corrective Action:
After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed.
Additional Notes:
After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed.
Mfg Campaign: 11478521
Recall Date: Aug 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Corrective Action:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Additional Notes:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Mfg Campaign: 11478505
Recall Date: Aug 9, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Corrective Action:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Additional Notes:
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Mfg Campaign: 11478505
Recall Date: Aug 9, 2022
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