Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 255
Recall Date: Feb 13, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 249
Recall Date: Aug 25, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
279 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675293
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675293
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure.
Corrective Action:
While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure.
Additional Notes:
While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure.
Mfg Campaign: 11675329
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again …..
Corrective Action:
Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again …..
Additional Notes:
Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again …..
Mfg Campaign: 11675340
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS activates when going over small bumps while breaking to a complete stop.
Corrective Action:
ABS activates when going over small bumps while breaking to a complete stop.
Additional Notes:
ABS activates when going over small bumps while breaking to a complete stop.
Mfg Campaign: 11675362
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance.
Corrective Action:
When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance.
Additional Notes:
When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance.
Mfg Campaign: 11675428
Recall Date: Jul 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed!
Corrective Action:
When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed!
Additional Notes:
When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed!
Mfg Campaign: 11675011
Recall Date: Jul 21, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated.
Corrective Action:
The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated.
Additional Notes:
The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated.
Mfg Campaign: 11674735
Recall Date: Jul 19, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online.
Corrective Action:
Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online.
Additional Notes:
Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online.
Mfg Campaign: 11674171
Recall Date: Jul 17, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672634
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Corrective Action:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Additional Notes:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Mfg Campaign: 11672775
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Corrective Action:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Additional Notes:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Mfg Campaign: 11672775
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Corrective Action:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Additional Notes:
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
Mfg Campaign: 11672775
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents.
Corrective Action:
I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents.
Additional Notes:
I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents.
Mfg Campaign: 11672846
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues.
Corrective Action:
I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues.
Additional Notes:
I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues.
Mfg Campaign: 11672536
Recall Date: Jul 10, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not.
Corrective Action:
When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not.
Additional Notes:
When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not.
Mfg Campaign: 11672593
Recall Date: Jul 10, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.
Corrective Action:
I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.
Additional Notes:
I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.
Mfg Campaign: 11670736
Recall Date: Jul 2, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.
Corrective Action:
I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.
Additional Notes:
I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.
Mfg Campaign: 11670765
Recall Date: Jul 2, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.
Corrective Action:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.
Additional Notes:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.
Mfg Campaign: 11670927
Recall Date: Jul 2, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670930
Recall Date: Jul 2, 2025
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