HYUNDAI SANTA CRUZ 2022

Complete listing of complaints and recalls for this vehicle

243
Complaints
11
Recalls

Complaints & Recalls

243 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V181000 SAFETY RECALL
584.8K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 244
Notice Date: May 16, 2023
Recall Date: Mar 17, 2023
Hyundai Motor America
NHTSA Campaign: 23V038000 SAFETY RECALL
16.1K Vehicles Affected
Recall Date: Jan 31, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Potential Risk:
A detached roof molding could become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 241
Notice Date: Mar 30, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
NHTSA Campaign: 22V746000 SAFETY RECALL
56.1K Vehicles Affected
Recall Date: Oct 6, 2022
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Potential Risk:
Loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 236
Notice Date: Jan 10, 2023
Recall Date: Oct 6, 2022
Hyundai Motor America
NHTSA Campaign: 22V197000 SAFETY RECALL
16 Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 222
Notice Date: May 26, 2022
Recall Date: Mar 28, 2022

Consumer Complaints

243 Complaints
Hyundai Motor America
Campaign: 11671897 Other
Jul 8, 2025
Defect Description:

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at approximately 60 MPH, the accelerator pedal was depressed to pass another vehicle however, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact stopped the vehicle but did not turn off the vehicle. The contact stated that after shifting to drive(D) the vehicle failed to accelerate above 15 MPH. The contact stopped the vehicle and had the vehicle towed to the local dealer. The dealer diagnosed the vehicle and determined that a fuel injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at approximately 60 MPH, the accelerator pedal was depressed to pass another vehicle however, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact stopped the vehicle but did not turn off the vehicle. The contact stated that after shifting to drive(D) the vehicle failed to accelerate above 15 MPH. The contact stopped the vehicle and had the vehicle towed to the local dealer. The dealer diagnosed the vehicle and determined that a fuel injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at approximately 60 MPH, the accelerator pedal was depressed to pass another vehicle however, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact stopped the vehicle but did not turn off the vehicle. The contact stated that after shifting to drive(D) the vehicle failed to accelerate above 15 MPH. The contact stopped the vehicle and had the vehicle towed to the local dealer. The dealer diagnosed the vehicle and determined that a fuel injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11671897
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Hyundai Motor America
Campaign: 11671265 Other
Jul 4, 2025
Defect Description:

ENGINE

Potential Consequences:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Corrective Action:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Additional Notes:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Manufacturer: HYUNDAI
Mfg Campaign: 11671265
Notice Date: Jul 4, 2025
Recall Date: Jul 4, 2025
Hyundai Motor America
Campaign: 11671265 Other
Jul 4, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Corrective Action:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Additional Notes:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Manufacturer: HYUNDAI
Mfg Campaign: 11671265
Notice Date: Jul 4, 2025
Recall Date: Jul 4, 2025
Hyundai Motor America
Campaign: 11671265 Other
Jul 4, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Corrective Action:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Additional Notes:

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

Manufacturer: HYUNDAI
Mfg Campaign: 11671265
Notice Date: Jul 4, 2025
Recall Date: Jul 4, 2025
Hyundai Motor America
Campaign: 11666129 Other
Jun 10, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of the bed while driving with the tailgate unexpectedly down. This issue could pose a safety risk to other drivers.

Corrective Action:

My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of the bed while driving with the tailgate unexpectedly down. This issue could pose a safety risk to other drivers.

Additional Notes:

My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of the bed while driving with the tailgate unexpectedly down. This issue could pose a safety risk to other drivers.

Manufacturer: HYUNDAI
Mfg Campaign: 11666129
Notice Date: Jun 10, 2025
Recall Date: Jun 10, 2025
Hyundai Motor America
Campaign: 11661401 Other
May 16, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I purchased my 2022 Hyundai Santa Cruz new from Hallmark Hyundai in Tennessee. Ever since the purchase of my Hyundai Santa Cruz I have had issues with fuel injectors. I have had two fuel injector failures that had to be covered under warranty, the last fuel injector that failed under warranty was on cylinder 3 and was replaced a year ago at Coastal Hyundai in Melbourne, Florida. Three weeks ago, the fuel injector failed again on cylinder 3 and isn’t covered under warranty. This makes the third fuel injector (two on the same cylinder) to have failed in the three years of owning my vehicle. With less than 80,000 miles on it. Hyundai knows it’s a problem as they recently changed their service bulletin mandating all four fuel injectors to be replaced with an upgraded part. However they won’t cover the charges and I’m on the hook for the bill. Also, the new upgrade kit is on back order. I’ve been given three dates know for when it was supposed to be in stock, but they moved the date out again to May 25 and they’re not confident that it will be here then. There needs to be a recall ordered for the fuel injector replacement as Hyundai knows it’s a problem. There are over 3,000 customers waiting across the country for this new upgraded part.

Corrective Action:

I purchased my 2022 Hyundai Santa Cruz new from Hallmark Hyundai in Tennessee. Ever since the purchase of my Hyundai Santa Cruz I have had issues with fuel injectors. I have had two fuel injector failures that had to be covered under warranty, the last fuel injector that failed under warranty was on cylinder 3 and was replaced a year ago at Coastal Hyundai in Melbourne, Florida. Three weeks ago, the fuel injector failed again on cylinder 3 and isn’t covered under warranty. This makes the third fuel injector (two on the same cylinder) to have failed in the three years of owning my vehicle. With less than 80,000 miles on it. Hyundai knows it’s a problem as they recently changed their service bulletin mandating all four fuel injectors to be replaced with an upgraded part. However they won’t cover the charges and I’m on the hook for the bill. Also, the new upgrade kit is on back order. I’ve been given three dates know for when it was supposed to be in stock, but they moved the date out again to May 25 and they’re not confident that it will be here then. There needs to be a recall ordered for the fuel injector replacement as Hyundai knows it’s a problem. There are over 3,000 customers waiting across the country for this new upgraded part.

Additional Notes:

I purchased my 2022 Hyundai Santa Cruz new from Hallmark Hyundai in Tennessee. Ever since the purchase of my Hyundai Santa Cruz I have had issues with fuel injectors. I have had two fuel injector failures that had to be covered under warranty, the last fuel injector that failed under warranty was on cylinder 3 and was replaced a year ago at Coastal Hyundai in Melbourne, Florida. Three weeks ago, the fuel injector failed again on cylinder 3 and isn’t covered under warranty. This makes the third fuel injector (two on the same cylinder) to have failed in the three years of owning my vehicle. With less than 80,000 miles on it. Hyundai knows it’s a problem as they recently changed their service bulletin mandating all four fuel injectors to be replaced with an upgraded part. However they won’t cover the charges and I’m on the hook for the bill. Also, the new upgrade kit is on back order. I’ve been given three dates know for when it was supposed to be in stock, but they moved the date out again to May 25 and they’re not confident that it will be here then. There needs to be a recall ordered for the fuel injector replacement as Hyundai knows it’s a problem. There are over 3,000 customers waiting across the country for this new upgraded part.

Manufacturer: HYUNDAI
Mfg Campaign: 11661401
Notice Date: May 16, 2025
Recall Date: May 16, 2025
Hyundai Motor America
Campaign: 11660778 Other
May 13, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Corrective Action:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Additional Notes:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Manufacturer: HYUNDAI
Mfg Campaign: 11660778
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Hyundai Motor America
Campaign: 11660778 Other
May 13, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Corrective Action:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Additional Notes:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Manufacturer: HYUNDAI
Mfg Campaign: 11660778
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Hyundai Motor America
Campaign: 11660778 Other
May 13, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Corrective Action:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Additional Notes:

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

Manufacturer: HYUNDAI
Mfg Campaign: 11660778
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Hyundai Motor America
Campaign: 11660406 Other
May 12, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 30 MPH, the vehicle intermittently lost automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer and the dealer informed the contact that the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer to be diagnosed. The contact was informed that there was a recall related to the failure, for which a software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 30 MPH, the vehicle intermittently lost automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer and the dealer informed the contact that the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer to be diagnosed. The contact was informed that there was a recall related to the failure, for which a software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 30 MPH, the vehicle intermittently lost automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer and the dealer informed the contact that the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer to be diagnosed. The contact was informed that there was a recall related to the failure, for which a software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11660406
Notice Date: May 12, 2025
Recall Date: May 12, 2025
Hyundai Motor America
Campaign: 11655517 Other
Apr 18, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On multiple occasions the car had trouble starting and while on the road it would idle like it was struggling. My concern was the car dying on me while on the road and causing an accident for myself and the other drivers or pedestrians. The manufacturer hasn't inspected it nor has it been confirmed by the dealer. I haven't had any warning and they first started to appear in the beginning of 2024. I just recently read the fuel injectors are the cause of this and so far there has not been any recall by the manufacturer

Corrective Action:

On multiple occasions the car had trouble starting and while on the road it would idle like it was struggling. My concern was the car dying on me while on the road and causing an accident for myself and the other drivers or pedestrians. The manufacturer hasn't inspected it nor has it been confirmed by the dealer. I haven't had any warning and they first started to appear in the beginning of 2024. I just recently read the fuel injectors are the cause of this and so far there has not been any recall by the manufacturer

Additional Notes:

On multiple occasions the car had trouble starting and while on the road it would idle like it was struggling. My concern was the car dying on me while on the road and causing an accident for myself and the other drivers or pedestrians. The manufacturer hasn't inspected it nor has it been confirmed by the dealer. I haven't had any warning and they first started to appear in the beginning of 2024. I just recently read the fuel injectors are the cause of this and so far there has not been any recall by the manufacturer

Manufacturer: HYUNDAI
Mfg Campaign: 11655517
Notice Date: Apr 18, 2025
Recall Date: Apr 18, 2025
Hyundai Motor America
Campaign: 11645560 Other
Feb 28, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Corrective Action:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Additional Notes:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Manufacturer: HYUNDAI
Mfg Campaign: 11645560
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Hyundai Motor America
Campaign: 11645560 Other
Feb 28, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Corrective Action:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Additional Notes:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Manufacturer: HYUNDAI
Mfg Campaign: 11645560
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Hyundai Motor America
Campaign: 11645560 Other
Feb 28, 2025
Defect Description:

ENGINE

Potential Consequences:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Corrective Action:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Additional Notes:

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

Manufacturer: HYUNDAI
Mfg Campaign: 11645560
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Hyundai Motor America
Campaign: 11635261 Other
Jan 10, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

While driving in wet snow, the front windshield wipers stopped working. The windshield was clear, interior was warm, defrost was running, all normal winter settings. From my internet search, seems like this is a known issue, snow building up between the blade and the home position not allowing the wiper to complete its cycle, disabling the motor. Once cleared it will work again, but stopping wipers at speed is quite dangerous, not to mention pulling over on a icy road to rase the car hood to clean. Very unsafe. Internet forums says its been going on for years, why is this not been addressed?

Corrective Action:

While driving in wet snow, the front windshield wipers stopped working. The windshield was clear, interior was warm, defrost was running, all normal winter settings. From my internet search, seems like this is a known issue, snow building up between the blade and the home position not allowing the wiper to complete its cycle, disabling the motor. Once cleared it will work again, but stopping wipers at speed is quite dangerous, not to mention pulling over on a icy road to rase the car hood to clean. Very unsafe. Internet forums says its been going on for years, why is this not been addressed?

Additional Notes:

While driving in wet snow, the front windshield wipers stopped working. The windshield was clear, interior was warm, defrost was running, all normal winter settings. From my internet search, seems like this is a known issue, snow building up between the blade and the home position not allowing the wiper to complete its cycle, disabling the motor. Once cleared it will work again, but stopping wipers at speed is quite dangerous, not to mention pulling over on a icy road to rase the car hood to clean. Very unsafe. Internet forums says its been going on for years, why is this not been addressed?

Manufacturer: HYUNDAI
Mfg Campaign: 11635261
Notice Date: Jan 10, 2025
Recall Date: Jan 10, 2025
Hyundai Motor America
Campaign: 11629181 Other
Dec 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Corrective Action:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Additional Notes:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Manufacturer: HYUNDAI
Mfg Campaign: 11629181
Notice Date: Dec 6, 2024
Recall Date: Dec 6, 2024
Hyundai Motor America
Campaign: 11629181 Other
Dec 6, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Corrective Action:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Additional Notes:

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Manufacturer: HYUNDAI
Mfg Campaign: 11629181
Notice Date: Dec 6, 2024
Recall Date: Dec 6, 2024
Hyundai Motor America
Campaign: 11620756 Other
Oct 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

First shift issue, no warning lights present, was able to get to dealer they hooked up computer and reset/restart vehicle and told me I probably hit gas and brake at same time and it was probably in limp mode. Month later went to store just fine, got back in my vehicle and check engine light was on, shift issues, was told to keep driving for over 2 weeks till they had available appointment, during that time battery died and check engine light went off but shift issues were still there and they had to drive it I believe they said 60 miles to get light to come back on so hyundai would approve transmission replacement. After that finally got replaced and I put almost 4k miles on their rental (yeah... took a while). I was back in less than a week before service transmission immediately indicator comes on, again got to my destination fine, got back in vehicle and I'm on my way back in the dealer again. I was told I was the third transmission back in to get replaced again after a week of being on the road. but wait, battery dies again, warning lights gone and they give back the vehicle. They were nice enough to offer me 10k less than what I purchased it for 6 months ago.

Corrective Action:

First shift issue, no warning lights present, was able to get to dealer they hooked up computer and reset/restart vehicle and told me I probably hit gas and brake at same time and it was probably in limp mode. Month later went to store just fine, got back in my vehicle and check engine light was on, shift issues, was told to keep driving for over 2 weeks till they had available appointment, during that time battery died and check engine light went off but shift issues were still there and they had to drive it I believe they said 60 miles to get light to come back on so hyundai would approve transmission replacement. After that finally got replaced and I put almost 4k miles on their rental (yeah... took a while). I was back in less than a week before service transmission immediately indicator comes on, again got to my destination fine, got back in vehicle and I'm on my way back in the dealer again. I was told I was the third transmission back in to get replaced again after a week of being on the road. but wait, battery dies again, warning lights gone and they give back the vehicle. They were nice enough to offer me 10k less than what I purchased it for 6 months ago.

Additional Notes:

First shift issue, no warning lights present, was able to get to dealer they hooked up computer and reset/restart vehicle and told me I probably hit gas and brake at same time and it was probably in limp mode. Month later went to store just fine, got back in my vehicle and check engine light was on, shift issues, was told to keep driving for over 2 weeks till they had available appointment, during that time battery died and check engine light went off but shift issues were still there and they had to drive it I believe they said 60 miles to get light to come back on so hyundai would approve transmission replacement. After that finally got replaced and I put almost 4k miles on their rental (yeah... took a while). I was back in less than a week before service transmission immediately indicator comes on, again got to my destination fine, got back in vehicle and I'm on my way back in the dealer again. I was told I was the third transmission back in to get replaced again after a week of being on the road. but wait, battery dies again, warning lights gone and they give back the vehicle. They were nice enough to offer me 10k less than what I purchased it for 6 months ago.

Manufacturer: HYUNDAI
Mfg Campaign: 11620756
Notice Date: Oct 19, 2024
Recall Date: Oct 19, 2024
Hyundai Motor America
Campaign: 11618907 Other
Oct 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Hi, my car is a certified 2022 hyundai santa cruz I've been in touch with hyundai and they're very unhelpful. I'm experiencing jerking while creeping uphill or driving in traffic at low speeds as well as in reverse. and its way worse when i have any bit of load in the bed. its extremely invasive, its really dangerous particularly when in reverse, because its hard to modulate the speed properly, when you feather the brakes when rolling into a parking space or reversing to a hook up a trailer it either is dead on power or jerks at a slight speed which makes it difficult to control. this is something that passed hyundai's certified program but concerns me because there is no way its safe. I've lent my car to other people and they were concerned as well. please note i got my brakes and replaced and system bled but the issue persists. additionally I've experienced this issue for over 5000 miles (41k - 47k miles) please consider this complaint because its a legitimate safety issue and i have a feeling its related to this cars transmission woes. Thank you!

Corrective Action:

Hi, my car is a certified 2022 hyundai santa cruz I've been in touch with hyundai and they're very unhelpful. I'm experiencing jerking while creeping uphill or driving in traffic at low speeds as well as in reverse. and its way worse when i have any bit of load in the bed. its extremely invasive, its really dangerous particularly when in reverse, because its hard to modulate the speed properly, when you feather the brakes when rolling into a parking space or reversing to a hook up a trailer it either is dead on power or jerks at a slight speed which makes it difficult to control. this is something that passed hyundai's certified program but concerns me because there is no way its safe. I've lent my car to other people and they were concerned as well. please note i got my brakes and replaced and system bled but the issue persists. additionally I've experienced this issue for over 5000 miles (41k - 47k miles) please consider this complaint because its a legitimate safety issue and i have a feeling its related to this cars transmission woes. Thank you!

Additional Notes:

Hi, my car is a certified 2022 hyundai santa cruz I've been in touch with hyundai and they're very unhelpful. I'm experiencing jerking while creeping uphill or driving in traffic at low speeds as well as in reverse. and its way worse when i have any bit of load in the bed. its extremely invasive, its really dangerous particularly when in reverse, because its hard to modulate the speed properly, when you feather the brakes when rolling into a parking space or reversing to a hook up a trailer it either is dead on power or jerks at a slight speed which makes it difficult to control. this is something that passed hyundai's certified program but concerns me because there is no way its safe. I've lent my car to other people and they were concerned as well. please note i got my brakes and replaced and system bled but the issue persists. additionally I've experienced this issue for over 5000 miles (41k - 47k miles) please consider this complaint because its a legitimate safety issue and i have a feeling its related to this cars transmission woes. Thank you!

Manufacturer: HYUNDAI
Mfg Campaign: 11618907
Notice Date: Oct 9, 2024
Recall Date: Oct 9, 2024
Hyundai Motor America
Campaign: 11614738 Other
Sep 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Corrective Action:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Additional Notes:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Manufacturer: HYUNDAI
Mfg Campaign: 11614738
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024

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