HYUNDAI SANTA CRUZ 2022

Complete listing of complaints and recalls for this vehicle

243
Complaints
11
Recalls

Complaints & Recalls

243 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V181000 SAFETY RECALL
584.8K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 244
Notice Date: May 16, 2023
Recall Date: Mar 17, 2023
Hyundai Motor America
NHTSA Campaign: 23V038000 SAFETY RECALL
16.1K Vehicles Affected
Recall Date: Jan 31, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Potential Risk:
A detached roof molding could become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 241
Notice Date: Mar 30, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
NHTSA Campaign: 22V746000 SAFETY RECALL
56.1K Vehicles Affected
Recall Date: Oct 6, 2022
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Potential Risk:
Loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 236
Notice Date: Jan 10, 2023
Recall Date: Oct 6, 2022
Hyundai Motor America
NHTSA Campaign: 22V197000 SAFETY RECALL
16 Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 222
Notice Date: May 26, 2022
Recall Date: Mar 28, 2022

Consumer Complaints

243 Complaints
Hyundai Motor America
Campaign: 11614738 Other
Sep 15, 2024
Defect Description:

ENGINE

Potential Consequences:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Corrective Action:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Additional Notes:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Manufacturer: HYUNDAI
Mfg Campaign: 11614738
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Hyundai Motor America
Campaign: 11614738 Other
Sep 15, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Corrective Action:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Additional Notes:

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

Manufacturer: HYUNDAI
Mfg Campaign: 11614738
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Hyundai Motor America
Campaign: 11614306 Other
Sep 12, 2024
Defect Description:

ENGINE

Potential Consequences:

2022 Hyundai Santa Cruz Limited 29K miles bought in March at CarMax. I had 6/8 fuel injectors replaced under warranty but it took MONTHS and 5 trips to the dealer. I first had an issue with cold starting the engine and I got a cylinder 3 misfire code, and the first time I dropped it off in April they said they could not repro and sent me home...and then the story got worse.... May 10, 2024 I dropped off the vehicle for a second time due to an intermittent issue with rough cold starts and check engine light. May 24, 2024 All 4 of the high pressure fuel injectors were replaced and I was able to take home the vehicle after two weeks. May 25, 2024 one day later, after the repairs were made, another check engine light DTC P23F5F0 came on while driving the vehicle. May 29, 2024 I dropped off the vehicle due to DTC P23F5F0 as reported by Bluelink . May 31, 2024 The DTC was cleared from the system after a brief diagnosis and I was sent home with the vehicle with no repairs being done. June 1, 2024 One day after I picked it up, DTC P23F5F0 showed up again for me on the Santa Cruz. June 2nd, 2024 I dropped it off for this DTC for the second time. They drove it 250 miles and could not get the light to come back on. July 12, 2024 They released the vehicle over one month later, doing nothing but clearing the light, citing that they needed to replicate the issue for Hyundai corporate to pay for a repair. July 13th 2024, the day after I picked it up for this DTC the second time, the same malfunction indicator DTC 23F5F0 light came back on for me. I finally got the vehicle back in August after they replaced 2 of the low pressure fuel injectors. I've heard from others that failing fuel injectors can cause catastrophic failures on the highway.

Corrective Action:

2022 Hyundai Santa Cruz Limited 29K miles bought in March at CarMax. I had 6/8 fuel injectors replaced under warranty but it took MONTHS and 5 trips to the dealer. I first had an issue with cold starting the engine and I got a cylinder 3 misfire code, and the first time I dropped it off in April they said they could not repro and sent me home...and then the story got worse.... May 10, 2024 I dropped off the vehicle for a second time due to an intermittent issue with rough cold starts and check engine light. May 24, 2024 All 4 of the high pressure fuel injectors were replaced and I was able to take home the vehicle after two weeks. May 25, 2024 one day later, after the repairs were made, another check engine light DTC P23F5F0 came on while driving the vehicle. May 29, 2024 I dropped off the vehicle due to DTC P23F5F0 as reported by Bluelink . May 31, 2024 The DTC was cleared from the system after a brief diagnosis and I was sent home with the vehicle with no repairs being done. June 1, 2024 One day after I picked it up, DTC P23F5F0 showed up again for me on the Santa Cruz. June 2nd, 2024 I dropped it off for this DTC for the second time. They drove it 250 miles and could not get the light to come back on. July 12, 2024 They released the vehicle over one month later, doing nothing but clearing the light, citing that they needed to replicate the issue for Hyundai corporate to pay for a repair. July 13th 2024, the day after I picked it up for this DTC the second time, the same malfunction indicator DTC 23F5F0 light came back on for me. I finally got the vehicle back in August after they replaced 2 of the low pressure fuel injectors. I've heard from others that failing fuel injectors can cause catastrophic failures on the highway.

Additional Notes:

2022 Hyundai Santa Cruz Limited 29K miles bought in March at CarMax. I had 6/8 fuel injectors replaced under warranty but it took MONTHS and 5 trips to the dealer. I first had an issue with cold starting the engine and I got a cylinder 3 misfire code, and the first time I dropped it off in April they said they could not repro and sent me home...and then the story got worse.... May 10, 2024 I dropped off the vehicle for a second time due to an intermittent issue with rough cold starts and check engine light. May 24, 2024 All 4 of the high pressure fuel injectors were replaced and I was able to take home the vehicle after two weeks. May 25, 2024 one day later, after the repairs were made, another check engine light DTC P23F5F0 came on while driving the vehicle. May 29, 2024 I dropped off the vehicle due to DTC P23F5F0 as reported by Bluelink . May 31, 2024 The DTC was cleared from the system after a brief diagnosis and I was sent home with the vehicle with no repairs being done. June 1, 2024 One day after I picked it up, DTC P23F5F0 showed up again for me on the Santa Cruz. June 2nd, 2024 I dropped it off for this DTC for the second time. They drove it 250 miles and could not get the light to come back on. July 12, 2024 They released the vehicle over one month later, doing nothing but clearing the light, citing that they needed to replicate the issue for Hyundai corporate to pay for a repair. July 13th 2024, the day after I picked it up for this DTC the second time, the same malfunction indicator DTC 23F5F0 light came back on for me. I finally got the vehicle back in August after they replaced 2 of the low pressure fuel injectors. I've heard from others that failing fuel injectors can cause catastrophic failures on the highway.

Manufacturer: HYUNDAI
Mfg Campaign: 11614306
Notice Date: Sep 12, 2024
Recall Date: Sep 12, 2024
Hyundai Motor America
Campaign: 11613766 Other
Sep 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Loss of power transmission failure Recall issues continue

Corrective Action:

Loss of power transmission failure Recall issues continue

Additional Notes:

Loss of power transmission failure Recall issues continue

Manufacturer: HYUNDAI
Mfg Campaign: 11613766
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024
Hyundai Motor America
Campaign: 11613766 Other
Sep 10, 2024
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

Loss of power transmission failure Recall issues continue

Corrective Action:

Loss of power transmission failure Recall issues continue

Additional Notes:

Loss of power transmission failure Recall issues continue

Manufacturer: HYUNDAI
Mfg Campaign: 11613766
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024
Hyundai Motor America
Campaign: 11611216 Other
Aug 27, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11611216
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Hyundai Motor America
Campaign: 11611216 Other
Aug 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11611216
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Hyundai Motor America
Campaign: 11611219 Other
Aug 27, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Corrective Action:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Additional Notes:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Manufacturer: HYUNDAI
Mfg Campaign: 11611219
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Hyundai Motor America
Campaign: 11611219 Other
Aug 27, 2024
Defect Description:

ENGINE

Potential Consequences:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Corrective Action:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Additional Notes:

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

Manufacturer: HYUNDAI
Mfg Campaign: 11611219
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Hyundai Motor America
Campaign: 11610454 Other
Aug 23, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

A check engine light illuminated and the transmission system malfunctioned. Vehicle lost acceleration and would not shift until RPM was over 3k. It also would not allow manual or paddle shifting. Reviewed recalls and saw there is one for possible need of transmission replacement. I contacted the dealership and they said all recall work was addressed (transmission has never been replaced). They may have changed a part and updated a computer related to this recall but they were ADAMANT my recall had already been addressed. They made noise like I needed to pay for diagnostics. I took the car to an independent shop and paid them to diagnose as I was hesitant the dealer was being 100% honest with me. As it turn out YES. The transmission has failed and needs to be replaced. They provided me with the documentation showing this issue is recall related. (38,000 miles). My concern is that dealerships may mislead customers about this recall and cause possible dangerous conditions.

Corrective Action:

A check engine light illuminated and the transmission system malfunctioned. Vehicle lost acceleration and would not shift until RPM was over 3k. It also would not allow manual or paddle shifting. Reviewed recalls and saw there is one for possible need of transmission replacement. I contacted the dealership and they said all recall work was addressed (transmission has never been replaced). They may have changed a part and updated a computer related to this recall but they were ADAMANT my recall had already been addressed. They made noise like I needed to pay for diagnostics. I took the car to an independent shop and paid them to diagnose as I was hesitant the dealer was being 100% honest with me. As it turn out YES. The transmission has failed and needs to be replaced. They provided me with the documentation showing this issue is recall related. (38,000 miles). My concern is that dealerships may mislead customers about this recall and cause possible dangerous conditions.

Additional Notes:

A check engine light illuminated and the transmission system malfunctioned. Vehicle lost acceleration and would not shift until RPM was over 3k. It also would not allow manual or paddle shifting. Reviewed recalls and saw there is one for possible need of transmission replacement. I contacted the dealership and they said all recall work was addressed (transmission has never been replaced). They may have changed a part and updated a computer related to this recall but they were ADAMANT my recall had already been addressed. They made noise like I needed to pay for diagnostics. I took the car to an independent shop and paid them to diagnose as I was hesitant the dealer was being 100% honest with me. As it turn out YES. The transmission has failed and needs to be replaced. They provided me with the documentation showing this issue is recall related. (38,000 miles). My concern is that dealerships may mislead customers about this recall and cause possible dangerous conditions.

Manufacturer: HYUNDAI
Mfg Campaign: 11610454
Notice Date: Aug 23, 2024
Recall Date: Aug 23, 2024
Hyundai Motor America
Campaign: 11605304 Other
Jul 30, 2024
Defect Description:

ENGINE

Potential Consequences:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Corrective Action:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Additional Notes:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Manufacturer: HYUNDAI
Mfg Campaign: 11605304
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Hyundai Motor America
Campaign: 11605304 Other
Jul 30, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Corrective Action:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Additional Notes:

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

Manufacturer: HYUNDAI
Mfg Campaign: 11605304
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Hyundai Motor America
Campaign: 11603137 Other
Jul 18, 2024
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V181000 (Trailer Hitches), but the VIN was not included. A fire report was filed. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V181000 (Trailer Hitches), but the VIN was not included. A fire report was filed. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V181000 (Trailer Hitches), but the VIN was not included. A fire report was filed. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11603137
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Hyundai Motor America
Campaign: 11600081 Other
Jul 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My wife and I were driving yesterday afternoon and on the highway we heard a very loud sound and pulled over and it turns out our sun roof glass (on a 2022 Hyundai Santa Cruz that I lease) seems to have spontaneously shattered. There was no falling debris that we could see, we did not see a rock coming at us, we were not near an over pass from which something might have fallen on the car. As far as I can tell, the glass just shattered for no discernible reason. (I took pictures). I almost lost control of the car it was that loud.

Corrective Action:

My wife and I were driving yesterday afternoon and on the highway we heard a very loud sound and pulled over and it turns out our sun roof glass (on a 2022 Hyundai Santa Cruz that I lease) seems to have spontaneously shattered. There was no falling debris that we could see, we did not see a rock coming at us, we were not near an over pass from which something might have fallen on the car. As far as I can tell, the glass just shattered for no discernible reason. (I took pictures). I almost lost control of the car it was that loud.

Additional Notes:

My wife and I were driving yesterday afternoon and on the highway we heard a very loud sound and pulled over and it turns out our sun roof glass (on a 2022 Hyundai Santa Cruz that I lease) seems to have spontaneously shattered. There was no falling debris that we could see, we did not see a rock coming at us, we were not near an over pass from which something might have fallen on the car. As far as I can tell, the glass just shattered for no discernible reason. (I took pictures). I almost lost control of the car it was that loud.

Manufacturer: HYUNDAI
Mfg Campaign: 11600081
Notice Date: Jul 8, 2024
Recall Date: Jul 8, 2024
Hyundai Motor America
Campaign: 11599291 Other
Jul 5, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while the vehicle was in park, he attempted to load the vehicle through the rear tailgate door when the rear tailgate door completely detached. No warning lights had illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,392.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while the vehicle was in park, he attempted to load the vehicle through the rear tailgate door when the rear tailgate door completely detached. No warning lights had illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,392.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while the vehicle was in park, he attempted to load the vehicle through the rear tailgate door when the rear tailgate door completely detached. No warning lights had illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,392.

Manufacturer: HYUNDAI
Mfg Campaign: 11599291
Notice Date: Jul 5, 2024
Recall Date: Jul 5, 2024
Hyundai Motor America
Campaign: 11597697 Other
Jun 29, 2024
Defect Description:

ENGINE

Potential Consequences:

Instrument Panel said Navigation system had failed and to check the front sensor. Then the car went into limp mode and infotainment screen displayed - “A possible condition with your Engine Control System has been detected. A full system check is recommended to be done soon. Please contact you local dealership to schedule an appointment.” DTC 65312 was logged by the car. Took to dealer, they couldn't find the problem.

Corrective Action:

Instrument Panel said Navigation system had failed and to check the front sensor. Then the car went into limp mode and infotainment screen displayed - “A possible condition with your Engine Control System has been detected. A full system check is recommended to be done soon. Please contact you local dealership to schedule an appointment.” DTC 65312 was logged by the car. Took to dealer, they couldn't find the problem.

Additional Notes:

Instrument Panel said Navigation system had failed and to check the front sensor. Then the car went into limp mode and infotainment screen displayed - “A possible condition with your Engine Control System has been detected. A full system check is recommended to be done soon. Please contact you local dealership to schedule an appointment.” DTC 65312 was logged by the car. Took to dealer, they couldn't find the problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11597697
Notice Date: Jun 29, 2024
Recall Date: Jun 29, 2024
Hyundai Motor America
Campaign: 11593505 Other
Jun 10, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This vehicle was subject to a recall regarding a fire hazard due to faulty OEM wiring harnesses provided with the towing/hitch package. The recall was because of fire risk by the harness and it was recommended the vehicle be parked outside. A repair has not yet been made available by the manufacturer.

Corrective Action:

This vehicle was subject to a recall regarding a fire hazard due to faulty OEM wiring harnesses provided with the towing/hitch package. The recall was because of fire risk by the harness and it was recommended the vehicle be parked outside. A repair has not yet been made available by the manufacturer.

Additional Notes:

This vehicle was subject to a recall regarding a fire hazard due to faulty OEM wiring harnesses provided with the towing/hitch package. The recall was because of fire risk by the harness and it was recommended the vehicle be parked outside. A repair has not yet been made available by the manufacturer.

Manufacturer: HYUNDAI
Mfg Campaign: 11593505
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Hyundai Motor America
Campaign: 11588490 Other
May 13, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Evaporative Emissions Vent Valve Stuck closed.

Corrective Action:

Evaporative Emissions Vent Valve Stuck closed.

Additional Notes:

Evaporative Emissions Vent Valve Stuck closed.

Manufacturer: HYUNDAI
Mfg Campaign: 11588490
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Hyundai Motor America
Campaign: 11588006 Other
May 10, 2024
Defect Description:

ENGINE

Potential Consequences:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Corrective Action:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Additional Notes:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Manufacturer: HYUNDAI
Mfg Campaign: 11588006
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Hyundai Motor America
Campaign: 11588006 Other
May 10, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Corrective Action:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Additional Notes:

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

Manufacturer: HYUNDAI
Mfg Campaign: 11588006
Notice Date: May 10, 2024
Recall Date: May 10, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury