HYUNDAI SANTA CRUZ 2022

Complete listing of complaints and recalls for this vehicle

243
Complaints
11
Recalls

Complaints & Recalls

243 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V181000 SAFETY RECALL
584.8K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 244
Notice Date: May 16, 2023
Recall Date: Mar 17, 2023
Hyundai Motor America
NHTSA Campaign: 23V038000 SAFETY RECALL
16.1K Vehicles Affected
Recall Date: Jan 31, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Potential Risk:
A detached roof molding could become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 241
Notice Date: Mar 30, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
NHTSA Campaign: 22V746000 SAFETY RECALL
56.1K Vehicles Affected
Recall Date: Oct 6, 2022
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Potential Risk:
Loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 236
Notice Date: Jan 10, 2023
Recall Date: Oct 6, 2022
Hyundai Motor America
NHTSA Campaign: 22V197000 SAFETY RECALL
16 Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 222
Notice Date: May 26, 2022
Recall Date: Mar 28, 2022

Consumer Complaints

243 Complaints
Hyundai Motor America
Campaign: 11548579 Other
Oct 6, 2023
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

2022 Santa Cruz issues periodically with RPM will reach 4,000-5,000 (Engine sounds to be reving..sp), mph is near zero, on acceleration from a stopped position. To me, sounds to be torque converter, transmission or electrical system. Have had to dealer on 2 occasions, of which, they cannot reproduce issue.(May 25, August29). This issue is rare but when it occurs (last happening this week Oct 4)concerns of vehicle stopping completely and resulting in accident. Contacted Hyundai customer complaint location, to no avail. It may not be of concern to others but it is to me. When occurs removing foot from accelerator, start process of pulling forward again, all is good. This happened in July, when necessary to have someone else drive vehicle. They were ready to park and call tow truck. Advised what to do to rectify issue, towing was not necessary. Case numbers [XXXXXXX], NHTSA numbers assigned 829558: 828559: 827470. May be others……but I thought my contacting NHTSA was reporting issue as well. Any additional information needed, will provide. Contacted local dealer Sept 29, as well as Hyundai Consumer Affair (hmausa) to advise my intentions. Have contacted Consumer Affairs several times, assigned case number, Sept 1. but no resolution of issue. Have previously, via email, forwarded documentation to NHTSA. First date taken for “look at” was May 25,2023. Actually unsure of first occurrence date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

2022 Santa Cruz issues periodically with RPM will reach 4,000-5,000 (Engine sounds to be reving..sp), mph is near zero, on acceleration from a stopped position. To me, sounds to be torque converter, transmission or electrical system. Have had to dealer on 2 occasions, of which, they cannot reproduce issue.(May 25, August29). This issue is rare but when it occurs (last happening this week Oct 4)concerns of vehicle stopping completely and resulting in accident. Contacted Hyundai customer complaint location, to no avail. It may not be of concern to others but it is to me. When occurs removing foot from accelerator, start process of pulling forward again, all is good. This happened in July, when necessary to have someone else drive vehicle. They were ready to park and call tow truck. Advised what to do to rectify issue, towing was not necessary. Case numbers [XXXXXXX], NHTSA numbers assigned 829558: 828559: 827470. May be others……but I thought my contacting NHTSA was reporting issue as well. Any additional information needed, will provide. Contacted local dealer Sept 29, as well as Hyundai Consumer Affair (hmausa) to advise my intentions. Have contacted Consumer Affairs several times, assigned case number, Sept 1. but no resolution of issue. Have previously, via email, forwarded documentation to NHTSA. First date taken for “look at” was May 25,2023. Actually unsure of first occurrence date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

2022 Santa Cruz issues periodically with RPM will reach 4,000-5,000 (Engine sounds to be reving..sp), mph is near zero, on acceleration from a stopped position. To me, sounds to be torque converter, transmission or electrical system. Have had to dealer on 2 occasions, of which, they cannot reproduce issue.(May 25, August29). This issue is rare but when it occurs (last happening this week Oct 4)concerns of vehicle stopping completely and resulting in accident. Contacted Hyundai customer complaint location, to no avail. It may not be of concern to others but it is to me. When occurs removing foot from accelerator, start process of pulling forward again, all is good. This happened in July, when necessary to have someone else drive vehicle. They were ready to park and call tow truck. Advised what to do to rectify issue, towing was not necessary. Case numbers [XXXXXXX], NHTSA numbers assigned 829558: 828559: 827470. May be others……but I thought my contacting NHTSA was reporting issue as well. Any additional information needed, will provide. Contacted local dealer Sept 29, as well as Hyundai Consumer Affair (hmausa) to advise my intentions. Have contacted Consumer Affairs several times, assigned case number, Sept 1. but no resolution of issue. Have previously, via email, forwarded documentation to NHTSA. First date taken for “look at” was May 25,2023. Actually unsure of first occurrence date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11548579
Notice Date: Oct 6, 2023
Recall Date: Oct 6, 2023
Hyundai Motor America
Campaign: 11547655 Other
Oct 2, 2023
Defect Description:

ENGINE

Potential Consequences:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Corrective Action:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Additional Notes:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Manufacturer: HYUNDAI
Mfg Campaign: 11547655
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Hyundai Motor America
Campaign: 11547655 Other
Oct 2, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Corrective Action:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Additional Notes:

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Manufacturer: HYUNDAI
Mfg Campaign: 11547655
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Hyundai Motor America
Campaign: 11545593 Other
Sep 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Corrective Action:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Additional Notes:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Manufacturer: HYUNDAI
Mfg Campaign: 11545593
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
Hyundai Motor America
Campaign: 11545593 Other
Sep 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Corrective Action:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Additional Notes:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Manufacturer: HYUNDAI
Mfg Campaign: 11545593
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
Hyundai Motor America
Campaign: 11545593 Other
Sep 20, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Corrective Action:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Additional Notes:

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

Manufacturer: HYUNDAI
Mfg Campaign: 11545593
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
Hyundai Motor America
Campaign: 11545260 Other
Sep 18, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

2022 Santa Cruz with 5850 miles ... lost power when accelerating on busy road (avoided accident) ... Transmission Control System malfunction warning ... notified by dealer transmission will need to be replaced

Corrective Action:

2022 Santa Cruz with 5850 miles ... lost power when accelerating on busy road (avoided accident) ... Transmission Control System malfunction warning ... notified by dealer transmission will need to be replaced

Additional Notes:

2022 Santa Cruz with 5850 miles ... lost power when accelerating on busy road (avoided accident) ... Transmission Control System malfunction warning ... notified by dealer transmission will need to be replaced

Manufacturer: HYUNDAI
Mfg Campaign: 11545260
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Hyundai Motor America
Campaign: 11544242 Other
Sep 13, 2023
Defect Description:

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Manufacturer: HYUNDAI
Mfg Campaign: 11544242
Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023
Hyundai Motor America
Campaign: 11544242 Other
Sep 13, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Manufacturer: HYUNDAI
Mfg Campaign: 11544242
Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023
Hyundai Motor America
Campaign: 11543882 Other
Sep 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Twice, as I accelerated the transmission slipped out of gear as if it was shifted into Neutral. In both cases it finally shifted into gear and started to accelerate. In one case I was accelerating on to the Interstate. The Santa Cruz was taken to the dealer on Sept. 7th 2023 but they could not reproduce the problem and indicated there were no error codes. When the problem occurred I did not see a warning light on the dash.

Corrective Action:

Twice, as I accelerated the transmission slipped out of gear as if it was shifted into Neutral. In both cases it finally shifted into gear and started to accelerate. In one case I was accelerating on to the Interstate. The Santa Cruz was taken to the dealer on Sept. 7th 2023 but they could not reproduce the problem and indicated there were no error codes. When the problem occurred I did not see a warning light on the dash.

Additional Notes:

Twice, as I accelerated the transmission slipped out of gear as if it was shifted into Neutral. In both cases it finally shifted into gear and started to accelerate. In one case I was accelerating on to the Interstate. The Santa Cruz was taken to the dealer on Sept. 7th 2023 but they could not reproduce the problem and indicated there were no error codes. When the problem occurred I did not see a warning light on the dash.

Manufacturer: HYUNDAI
Mfg Campaign: 11543882
Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023
Hyundai Motor America
Campaign: 11542646 Other
Sep 5, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

automobile just shut off on highway going 65 mph for no reason causing a hazard for me and other people on the road. automobile then failed to restart. automobile was then towed to the closest dealer.

Corrective Action:

automobile just shut off on highway going 65 mph for no reason causing a hazard for me and other people on the road. automobile then failed to restart. automobile was then towed to the closest dealer.

Additional Notes:

automobile just shut off on highway going 65 mph for no reason causing a hazard for me and other people on the road. automobile then failed to restart. automobile was then towed to the closest dealer.

Manufacturer: HYUNDAI
Mfg Campaign: 11542646
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11541527 Other
1 Vehicles Affected
Aug 29, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH while slowing down, the vehicle rear ended by another vehicle which caused the contact to crash into the vehicle in front. The air bags did not deploy. The contact struck the steering and had major injuries to the nose and neck and they required medical attention. The contact was unsure if the other drivers were injured. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact but did not provide any assistance. The failure mileage 70,000. A police report was filed.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH while slowing down, the vehicle rear ended by another vehicle which caused the contact to crash into the vehicle in front. The air bags did not deploy. The contact struck the steering and had major injuries to the nose and neck and they required medical attention. The contact was unsure if the other drivers were injured. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact but did not provide any assistance. The failure mileage 70,000. A police report was filed.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH while slowing down, the vehicle rear ended by another vehicle which caused the contact to crash into the vehicle in front. The air bags did not deploy. The contact struck the steering and had major injuries to the nose and neck and they required medical attention. The contact was unsure if the other drivers were injured. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact but did not provide any assistance. The failure mileage 70,000. A police report was filed.

Manufacturer: HYUNDAI
Mfg Campaign: 11541527
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Hyundai Motor America
Campaign: 11540314 Other
Aug 23, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Corrective Action:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Additional Notes:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11540314
Notice Date: Aug 23, 2023
Recall Date: Aug 23, 2023
Hyundai Motor America
Campaign: 11540314 Other
Aug 23, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Corrective Action:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Additional Notes:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11540314
Notice Date: Aug 23, 2023
Recall Date: Aug 23, 2023
Hyundai Motor America
Campaign: 11540314 Other
Aug 23, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Corrective Action:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Additional Notes:

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11540314
Notice Date: Aug 23, 2023
Recall Date: Aug 23, 2023
Hyundai Motor America
Campaign: 11539732 Other
Aug 21, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

In the middle of driving, the DCT transmission began having intermittent issues with shifting and wouldn't allow regular acceleration, as well as disengaged the transmission/clutch around 3,000rpm in every gear. At this point, it would either over-rev with no connection to the transmission, or required letting off the gas completely, and long enough, to force a gear shift. Max speed was limited to around 55mph during this time. Both TCU updates have already been performed on the vehicle prior to the incident. A warning message appeared during the incident stating the TCU needs repair, and the check engine light illuminated. A standard OBDII diagnostic tool was unable to read the specific code afterwards. This falls in line with multiple similar situations with these transmissions, and it will be going to a dealer for evaluation.

Corrective Action:

In the middle of driving, the DCT transmission began having intermittent issues with shifting and wouldn't allow regular acceleration, as well as disengaged the transmission/clutch around 3,000rpm in every gear. At this point, it would either over-rev with no connection to the transmission, or required letting off the gas completely, and long enough, to force a gear shift. Max speed was limited to around 55mph during this time. Both TCU updates have already been performed on the vehicle prior to the incident. A warning message appeared during the incident stating the TCU needs repair, and the check engine light illuminated. A standard OBDII diagnostic tool was unable to read the specific code afterwards. This falls in line with multiple similar situations with these transmissions, and it will be going to a dealer for evaluation.

Additional Notes:

In the middle of driving, the DCT transmission began having intermittent issues with shifting and wouldn't allow regular acceleration, as well as disengaged the transmission/clutch around 3,000rpm in every gear. At this point, it would either over-rev with no connection to the transmission, or required letting off the gas completely, and long enough, to force a gear shift. Max speed was limited to around 55mph during this time. Both TCU updates have already been performed on the vehicle prior to the incident. A warning message appeared during the incident stating the TCU needs repair, and the check engine light illuminated. A standard OBDII diagnostic tool was unable to read the specific code afterwards. This falls in line with multiple similar situations with these transmissions, and it will be going to a dealer for evaluation.

Manufacturer: HYUNDAI
Mfg Campaign: 11539732
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Hyundai Motor America
Campaign: 11533300 Other
Jul 19, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Corrective Action:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Additional Notes:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Manufacturer: HYUNDAI
Mfg Campaign: 11533300
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023
Hyundai Motor America
Campaign: 11533300 Other
Jul 19, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Corrective Action:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Additional Notes:

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

Manufacturer: HYUNDAI
Mfg Campaign: 11533300
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023
Hyundai Motor America
Campaign: 11532972 Other
Jul 18, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

For the past 2 months our vehicle would give us an error message that "transmission system error! Check transmission oil immediately". Then the transmission system would almost shut down and give us hardly any power to proceed. We would shut the car off, wait and turn it back on and it would work. This mainly seems to happen in stop and go traffic. If this were to happen on the highway it would be very dangerous. The car would be very sluggish until we are able to pull over and stop the car. We have taken the car to the dealership and on the second trip they were finally able to have it happen to them. It currently is in the shop for the third time. The first time they unplugged our security system and did not check the transmission fluid. The second time after it happened to them, they added 1 1/2 quarts of oil to the transmission fluid. It is a closed system and we are not seeing any leakage to the system. I am not sure what is causing the issue, but it has gotten to the point that we don't feel safe driving the vehicle anymore. I checked on line and other people have been receiving this error message. My car has about 20,500 miles on it and it is about 14 months old.

Corrective Action:

For the past 2 months our vehicle would give us an error message that "transmission system error! Check transmission oil immediately". Then the transmission system would almost shut down and give us hardly any power to proceed. We would shut the car off, wait and turn it back on and it would work. This mainly seems to happen in stop and go traffic. If this were to happen on the highway it would be very dangerous. The car would be very sluggish until we are able to pull over and stop the car. We have taken the car to the dealership and on the second trip they were finally able to have it happen to them. It currently is in the shop for the third time. The first time they unplugged our security system and did not check the transmission fluid. The second time after it happened to them, they added 1 1/2 quarts of oil to the transmission fluid. It is a closed system and we are not seeing any leakage to the system. I am not sure what is causing the issue, but it has gotten to the point that we don't feel safe driving the vehicle anymore. I checked on line and other people have been receiving this error message. My car has about 20,500 miles on it and it is about 14 months old.

Additional Notes:

For the past 2 months our vehicle would give us an error message that "transmission system error! Check transmission oil immediately". Then the transmission system would almost shut down and give us hardly any power to proceed. We would shut the car off, wait and turn it back on and it would work. This mainly seems to happen in stop and go traffic. If this were to happen on the highway it would be very dangerous. The car would be very sluggish until we are able to pull over and stop the car. We have taken the car to the dealership and on the second trip they were finally able to have it happen to them. It currently is in the shop for the third time. The first time they unplugged our security system and did not check the transmission fluid. The second time after it happened to them, they added 1 1/2 quarts of oil to the transmission fluid. It is a closed system and we are not seeing any leakage to the system. I am not sure what is causing the issue, but it has gotten to the point that we don't feel safe driving the vehicle anymore. I checked on line and other people have been receiving this error message. My car has about 20,500 miles on it and it is about 14 months old.

Manufacturer: HYUNDAI
Mfg Campaign: 11532972
Notice Date: Jul 18, 2023
Recall Date: Jul 18, 2023
Hyundai Motor America
Campaign: 11532791 Other
Jul 17, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!

Corrective Action:

ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!

Additional Notes:

ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!

Manufacturer: HYUNDAI
Mfg Campaign: 11532791
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023

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