Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 222
Recall Date: Mar 28, 2022
Consumer Complaints
243 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!
Corrective Action:
ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!
Additional Notes:
ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!
Mfg Campaign: 11532791
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Corrective Action:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Additional Notes:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Mfg Campaign: 11527802
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Corrective Action:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Additional Notes:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Mfg Campaign: 11527802
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Corrective Action:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Additional Notes:
Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.
Mfg Campaign: 11527802
Recall Date: Jun 19, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Corrective Action:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Additional Notes:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Mfg Campaign: 11527001
Recall Date: Jun 14, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Corrective Action:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Additional Notes:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Mfg Campaign: 11527001
Recall Date: Jun 14, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Corrective Action:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Additional Notes:
This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???
Mfg Campaign: 11527001
Recall Date: Jun 14, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I read the complaint someone made about a vehicle fire in their garage with the 2023 Hyundai Santa Cruz. My vehicle is wired incorrectly and the fused circuit protect doesn't protect the circuit. The Blower relay is rated for 35 amps, but it has a 40 amp multi-fuse protecting it. In addition to that, the low current coil that turns on/off the relay is also connected to the 40 amp multi-fuse. The E-CVVT relay is also a 35 amp relay. It has an incorrect mutifuse of 50 amps protecting the relay. The relay is the same type as the blower relay. The low current coil is protect by a 10 amp fuse unlike the incorrect 40 amps for the blower relay coil. The wire gauge of the wire going to the PCM and motor doesn't seem to handle this current if the Blower motor or E-CVVT motor were to seize and draw more current. The recall for the trailer wire harness included a 15 amp fuse replacement because the wire gauge of the wire cannot handle the additional amperes. The wiring shouldn't melt or catch on fire if the proper fuse was connected to protect the circuit including the wire in the circuit. It didn't meet the National Electric Code or industry standard.
Corrective Action:
I read the complaint someone made about a vehicle fire in their garage with the 2023 Hyundai Santa Cruz. My vehicle is wired incorrectly and the fused circuit protect doesn't protect the circuit. The Blower relay is rated for 35 amps, but it has a 40 amp multi-fuse protecting it. In addition to that, the low current coil that turns on/off the relay is also connected to the 40 amp multi-fuse. The E-CVVT relay is also a 35 amp relay. It has an incorrect mutifuse of 50 amps protecting the relay. The relay is the same type as the blower relay. The low current coil is protect by a 10 amp fuse unlike the incorrect 40 amps for the blower relay coil. The wire gauge of the wire going to the PCM and motor doesn't seem to handle this current if the Blower motor or E-CVVT motor were to seize and draw more current. The recall for the trailer wire harness included a 15 amp fuse replacement because the wire gauge of the wire cannot handle the additional amperes. The wiring shouldn't melt or catch on fire if the proper fuse was connected to protect the circuit including the wire in the circuit. It didn't meet the National Electric Code or industry standard.
Additional Notes:
I read the complaint someone made about a vehicle fire in their garage with the 2023 Hyundai Santa Cruz. My vehicle is wired incorrectly and the fused circuit protect doesn't protect the circuit. The Blower relay is rated for 35 amps, but it has a 40 amp multi-fuse protecting it. In addition to that, the low current coil that turns on/off the relay is also connected to the 40 amp multi-fuse. The E-CVVT relay is also a 35 amp relay. It has an incorrect mutifuse of 50 amps protecting the relay. The relay is the same type as the blower relay. The low current coil is protect by a 10 amp fuse unlike the incorrect 40 amps for the blower relay coil. The wire gauge of the wire going to the PCM and motor doesn't seem to handle this current if the Blower motor or E-CVVT motor were to seize and draw more current. The recall for the trailer wire harness included a 15 amp fuse replacement because the wire gauge of the wire cannot handle the additional amperes. The wiring shouldn't melt or catch on fire if the proper fuse was connected to protect the circuit including the wire in the circuit. It didn't meet the National Electric Code or industry standard.
Mfg Campaign: 11525248
Recall Date: Jun 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that on two separate occasions while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that the vehicle was in smart drive mode and then inadvertently shifted to another mode, but the RPM failed to increase above 1,500 RPM. No warning lights were illuminated. The contact stated that he veered off the road and turned off and restarted the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle lost motive power and inadvertently decelerated while the accelerator pedal was depressed. The contact was able to navigate the vehicle safely to his residence. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure 20,000.
Corrective Action:
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that on two separate occasions while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that the vehicle was in smart drive mode and then inadvertently shifted to another mode, but the RPM failed to increase above 1,500 RPM. No warning lights were illuminated. The contact stated that he veered off the road and turned off and restarted the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle lost motive power and inadvertently decelerated while the accelerator pedal was depressed. The contact was able to navigate the vehicle safely to his residence. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure 20,000.
Additional Notes:
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that on two separate occasions while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that the vehicle was in smart drive mode and then inadvertently shifted to another mode, but the RPM failed to increase above 1,500 RPM. No warning lights were illuminated. The contact stated that he veered off the road and turned off and restarted the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle lost motive power and inadvertently decelerated while the accelerator pedal was depressed. The contact was able to navigate the vehicle safely to his residence. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure 20,000.
Mfg Campaign: 11524840
Recall Date: Jun 1, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of power while driving. All error lights on the dashboard came on and the car lost all power. Car had to be put in park and restarted to restore power. After restart the check engine light stayed on with code PO65312. This has happened 4 times in the last 6 months with 3 trips to the dealer for repair.
Corrective Action:
Loss of power while driving. All error lights on the dashboard came on and the car lost all power. Car had to be put in park and restarted to restore power. After restart the check engine light stayed on with code PO65312. This has happened 4 times in the last 6 months with 3 trips to the dealer for repair.
Additional Notes:
Loss of power while driving. All error lights on the dashboard came on and the car lost all power. Car had to be put in park and restarted to restore power. After restart the check engine light stayed on with code PO65312. This has happened 4 times in the last 6 months with 3 trips to the dealer for repair.
Mfg Campaign: 11523601
Recall Date: May 24, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The glass sunroof in my 2022 Hyundai Santa Cruz, 1.5 years old with 8,020 miles, exploded on 05-22-23, and is currently awaiting an inspection by the insurance adjuster from Progressive Insurance. Our safety was not compromised, as the interior cover was closed at the time of this occurrence. This occurred completely without warning. On 05-22-23 at approximately 4:30pm, my boyfriend and I were returning from a trip to Annapolis MD for his medical procedure. We were traveling Eastbound on Route 50 at about 65mph in moderate traffic, and were about 1.5 miles from the Bay Bridge itself, when we heard a pop and then an explosion, and then could hear sound above our heads. I pushed the interior sunroof cover back an inch or two, and definitely heard air rushing in, and could also hear pieces of glass rattling around. I closed the roof, and we continued our drive back to Dover, arriving home at approximately 5:40pm. I wasn’t sure this repair would be covered by my insurance, since I have a $1,000 deductible, so I felt my first course of action should be to determine the cost of the repair. On 05-23-23 I drove to the Hyundai dealership (Winner) in Dover DE, at 10:30am, and the clerk said she had never heard of a sunroof spontaneously exploding, that a rock had probably hit it, and that either way, they didn’t fix them there, and she referred me to a nearby building housing their body shop. I drove there, went inside and explained what happened, but they said I would have to make an appointment for an estimate, and that they didn’t write estimates for Progressive anyway, and that I’d probably have to go to IG Burton in Milford for that. Even if Winner did end up fixing it, they are booked into September. Since my vehicle is now compromised, and I am unable to drive it in the rain, or have any protection in a rollover incident, I felt that this should be considered an emergency situation, and came back home and called Progressive for further assistance.
Corrective Action:
The glass sunroof in my 2022 Hyundai Santa Cruz, 1.5 years old with 8,020 miles, exploded on 05-22-23, and is currently awaiting an inspection by the insurance adjuster from Progressive Insurance. Our safety was not compromised, as the interior cover was closed at the time of this occurrence. This occurred completely without warning. On 05-22-23 at approximately 4:30pm, my boyfriend and I were returning from a trip to Annapolis MD for his medical procedure. We were traveling Eastbound on Route 50 at about 65mph in moderate traffic, and were about 1.5 miles from the Bay Bridge itself, when we heard a pop and then an explosion, and then could hear sound above our heads. I pushed the interior sunroof cover back an inch or two, and definitely heard air rushing in, and could also hear pieces of glass rattling around. I closed the roof, and we continued our drive back to Dover, arriving home at approximately 5:40pm. I wasn’t sure this repair would be covered by my insurance, since I have a $1,000 deductible, so I felt my first course of action should be to determine the cost of the repair. On 05-23-23 I drove to the Hyundai dealership (Winner) in Dover DE, at 10:30am, and the clerk said she had never heard of a sunroof spontaneously exploding, that a rock had probably hit it, and that either way, they didn’t fix them there, and she referred me to a nearby building housing their body shop. I drove there, went inside and explained what happened, but they said I would have to make an appointment for an estimate, and that they didn’t write estimates for Progressive anyway, and that I’d probably have to go to IG Burton in Milford for that. Even if Winner did end up fixing it, they are booked into September. Since my vehicle is now compromised, and I am unable to drive it in the rain, or have any protection in a rollover incident, I felt that this should be considered an emergency situation, and came back home and called Progressive for further assistance.
Additional Notes:
The glass sunroof in my 2022 Hyundai Santa Cruz, 1.5 years old with 8,020 miles, exploded on 05-22-23, and is currently awaiting an inspection by the insurance adjuster from Progressive Insurance. Our safety was not compromised, as the interior cover was closed at the time of this occurrence. This occurred completely without warning. On 05-22-23 at approximately 4:30pm, my boyfriend and I were returning from a trip to Annapolis MD for his medical procedure. We were traveling Eastbound on Route 50 at about 65mph in moderate traffic, and were about 1.5 miles from the Bay Bridge itself, when we heard a pop and then an explosion, and then could hear sound above our heads. I pushed the interior sunroof cover back an inch or two, and definitely heard air rushing in, and could also hear pieces of glass rattling around. I closed the roof, and we continued our drive back to Dover, arriving home at approximately 5:40pm. I wasn’t sure this repair would be covered by my insurance, since I have a $1,000 deductible, so I felt my first course of action should be to determine the cost of the repair. On 05-23-23 I drove to the Hyundai dealership (Winner) in Dover DE, at 10:30am, and the clerk said she had never heard of a sunroof spontaneously exploding, that a rock had probably hit it, and that either way, they didn’t fix them there, and she referred me to a nearby building housing their body shop. I drove there, went inside and explained what happened, but they said I would have to make an appointment for an estimate, and that they didn’t write estimates for Progressive anyway, and that I’d probably have to go to IG Burton in Milford for that. Even if Winner did end up fixing it, they are booked into September. Since my vehicle is now compromised, and I am unable to drive it in the rain, or have any protection in a rollover incident, I felt that this should be considered an emergency situation, and came back home and called Progressive for further assistance.
Mfg Campaign: 11523450
Recall Date: May 23, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicles screen flashed a brief notification that I needed to update my Nav software. Afterwards the vehicle began flashing a distracting audible and visual alert of random road hazards...caution road is slippery...or rough...or whatever....literally EVERY FIVE SECONDS. There is no way to turn off the audible sound or alert. You can dismiss it, but that only prompts it to return immediately. Other owners report that the dealerships have no fix. Hyundai has pulled down access to the software update. A factory reset is reported not to work. The only way to stop it is to pull the fuse disabling the whole climate control system and infotainment/nav system. It has been since ~May 4th. This is just unacceptable and presents an unsafe distraction. Hyundai has likely been hacked but is not admitting it.
Corrective Action:
My vehicles screen flashed a brief notification that I needed to update my Nav software. Afterwards the vehicle began flashing a distracting audible and visual alert of random road hazards...caution road is slippery...or rough...or whatever....literally EVERY FIVE SECONDS. There is no way to turn off the audible sound or alert. You can dismiss it, but that only prompts it to return immediately. Other owners report that the dealerships have no fix. Hyundai has pulled down access to the software update. A factory reset is reported not to work. The only way to stop it is to pull the fuse disabling the whole climate control system and infotainment/nav system. It has been since ~May 4th. This is just unacceptable and presents an unsafe distraction. Hyundai has likely been hacked but is not admitting it.
Additional Notes:
My vehicles screen flashed a brief notification that I needed to update my Nav software. Afterwards the vehicle began flashing a distracting audible and visual alert of random road hazards...caution road is slippery...or rough...or whatever....literally EVERY FIVE SECONDS. There is no way to turn off the audible sound or alert. You can dismiss it, but that only prompts it to return immediately. Other owners report that the dealerships have no fix. Hyundai has pulled down access to the software update. A factory reset is reported not to work. The only way to stop it is to pull the fuse disabling the whole climate control system and infotainment/nav system. It has been since ~May 4th. This is just unacceptable and presents an unsafe distraction. Hyundai has likely been hacked but is not admitting it.
Mfg Campaign: 11523019
Recall Date: May 20, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A few days ago, my vehcile began giving me continuous warning messages on the dash, replacing the tachometer. The messages I received alternate from day to day "Uneven road ahead - please drive carefully" and "Slippery road ahead - please drive carefully". I can aknowledge these but they come back with an annoying beep. When I don't acknowledge them, the tach and these messages alternate every few seconds with an attention getting "beep". In the meantime I cannot read the tachometer or other vehicle information displayed there. I made an appointment with my Hyundai delaer to have it addressed. When I showed up for that, the dealer informed me that there were several cases of this reported and the fix was to install a navigation update but that they would charge me to do this. This vehicle is about 18 months old with less than 10K miles on it and still under full vehicle warranty. When I called Hyundai Customer Care about this, they refused to do anything and gave me the run around telling me the dealer would determine if this was covered by the warranty. It is a defect!! I have attched a picture of the dash with this message.
Corrective Action:
A few days ago, my vehcile began giving me continuous warning messages on the dash, replacing the tachometer. The messages I received alternate from day to day "Uneven road ahead - please drive carefully" and "Slippery road ahead - please drive carefully". I can aknowledge these but they come back with an annoying beep. When I don't acknowledge them, the tach and these messages alternate every few seconds with an attention getting "beep". In the meantime I cannot read the tachometer or other vehicle information displayed there. I made an appointment with my Hyundai delaer to have it addressed. When I showed up for that, the dealer informed me that there were several cases of this reported and the fix was to install a navigation update but that they would charge me to do this. This vehicle is about 18 months old with less than 10K miles on it and still under full vehicle warranty. When I called Hyundai Customer Care about this, they refused to do anything and gave me the run around telling me the dealer would determine if this was covered by the warranty. It is a defect!! I have attched a picture of the dash with this message.
Additional Notes:
A few days ago, my vehcile began giving me continuous warning messages on the dash, replacing the tachometer. The messages I received alternate from day to day "Uneven road ahead - please drive carefully" and "Slippery road ahead - please drive carefully". I can aknowledge these but they come back with an annoying beep. When I don't acknowledge them, the tach and these messages alternate every few seconds with an attention getting "beep". In the meantime I cannot read the tachometer or other vehicle information displayed there. I made an appointment with my Hyundai delaer to have it addressed. When I showed up for that, the dealer informed me that there were several cases of this reported and the fix was to install a navigation update but that they would charge me to do this. This vehicle is about 18 months old with less than 10K miles on it and still under full vehicle warranty. When I called Hyundai Customer Care about this, they refused to do anything and gave me the run around telling me the dealer would determine if this was covered by the warranty. It is a defect!! I have attched a picture of the dash with this message.
Mfg Campaign: 11522112
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a recall notification from Hyundai a couple of months ago regarding an issue with the vehicle's trailer towing system that could result in a fire. Hyundai's answer to this issue is a recommendation to kept he vehicle parked outside and away from buildings. To date they have not notified me of a fix for the issue and my vehicle, myself and my home continue to be at risk. Today I checked again and there is still no fix yet Hyundai continues to market these vehicles with this significant safety issue.
Corrective Action:
I received a recall notification from Hyundai a couple of months ago regarding an issue with the vehicle's trailer towing system that could result in a fire. Hyundai's answer to this issue is a recommendation to kept he vehicle parked outside and away from buildings. To date they have not notified me of a fix for the issue and my vehicle, myself and my home continue to be at risk. Today I checked again and there is still no fix yet Hyundai continues to market these vehicles with this significant safety issue.
Additional Notes:
I received a recall notification from Hyundai a couple of months ago regarding an issue with the vehicle's trailer towing system that could result in a fire. Hyundai's answer to this issue is a recommendation to kept he vehicle parked outside and away from buildings. To date they have not notified me of a fix for the issue and my vehicle, myself and my home continue to be at risk. Today I checked again and there is still no fix yet Hyundai continues to market these vehicles with this significant safety issue.
Mfg Campaign: 11522116
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Corrective Action:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Additional Notes:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Mfg Campaign: 11519166
Recall Date: Apr 26, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Corrective Action:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Additional Notes:
Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.
Mfg Campaign: 11519166
Recall Date: Apr 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Corrective Action:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Additional Notes:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Mfg Campaign: 11517026
Recall Date: Apr 14, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Corrective Action:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Additional Notes:
Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership
Mfg Campaign: 11517026
Recall Date: Apr 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Loose the power of the vehicle. Can't shift the transmission manually.
Corrective Action:
Loose the power of the vehicle. Can't shift the transmission manually.
Additional Notes:
Loose the power of the vehicle. Can't shift the transmission manually.
Mfg Campaign: 11516439
Recall Date: Apr 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.
Corrective Action:
After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.
Additional Notes:
After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.
Mfg Campaign: 11516098
Recall Date: Apr 8, 2023
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