HYUNDAI SANTA CRUZ 2022

Complete listing of complaints and recalls for this vehicle

243
Complaints
11
Recalls

Complaints & Recalls

243 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V181000 SAFETY RECALL
584.8K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 244
Notice Date: May 16, 2023
Recall Date: Mar 17, 2023
Hyundai Motor America
NHTSA Campaign: 23V038000 SAFETY RECALL
16.1K Vehicles Affected
Recall Date: Jan 31, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Potential Risk:
A detached roof molding could become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 241
Notice Date: Mar 30, 2023
Recall Date: Jan 31, 2023
Hyundai Motor America
NHTSA Campaign: 22V746000 SAFETY RECALL
56.1K Vehicles Affected
Recall Date: Oct 6, 2022
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Potential Risk:
Loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 236
Notice Date: Jan 10, 2023
Recall Date: Oct 6, 2022
Hyundai Motor America
NHTSA Campaign: 22V197000 SAFETY RECALL
16 Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 222
Notice Date: May 26, 2022
Recall Date: Mar 28, 2022

Consumer Complaints

243 Complaints
Hyundai Motor America
Campaign: 11516098 Other
Apr 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.

Corrective Action:

After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.

Additional Notes:

After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.

Manufacturer: HYUNDAI
Mfg Campaign: 11516098
Notice Date: Apr 8, 2023
Recall Date: Apr 8, 2023
Hyundai Motor America
Campaign: 11515303 Other
Apr 3, 2023
Defect Description:

ENGINE

Potential Consequences:

Drove on highway,parked, went back to vehicle,saw leak.coolant low, radiator punctured from rock or something on road statedfrom dealer, not covered,but grill is made wide for objects to easily get in and could happen over and over

Corrective Action:

Drove on highway,parked, went back to vehicle,saw leak.coolant low, radiator punctured from rock or something on road statedfrom dealer, not covered,but grill is made wide for objects to easily get in and could happen over and over

Additional Notes:

Drove on highway,parked, went back to vehicle,saw leak.coolant low, radiator punctured from rock or something on road statedfrom dealer, not covered,but grill is made wide for objects to easily get in and could happen over and over

Manufacturer: HYUNDAI
Mfg Campaign: 11515303
Notice Date: Apr 3, 2023
Recall Date: Apr 3, 2023
Hyundai Motor America
Campaign: 11513907 Other
Mar 27, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Power train/transmission Driving on an interstate at speed , heavy traffic , vehicle suddenly decelerated no matter how much I pushed gas pedal. This lasted for 5-8 seconds before vehicle re-engaged. Lot of vehicles behind me nearly rear ended myself and each other Returning vehicle to dealership on Thursday , March 30th even though told dealership had no appointments available for weeks. No warning before during or afterwards

Corrective Action:

Power train/transmission Driving on an interstate at speed , heavy traffic , vehicle suddenly decelerated no matter how much I pushed gas pedal. This lasted for 5-8 seconds before vehicle re-engaged. Lot of vehicles behind me nearly rear ended myself and each other Returning vehicle to dealership on Thursday , March 30th even though told dealership had no appointments available for weeks. No warning before during or afterwards

Additional Notes:

Power train/transmission Driving on an interstate at speed , heavy traffic , vehicle suddenly decelerated no matter how much I pushed gas pedal. This lasted for 5-8 seconds before vehicle re-engaged. Lot of vehicles behind me nearly rear ended myself and each other Returning vehicle to dealership on Thursday , March 30th even though told dealership had no appointments available for weeks. No warning before during or afterwards

Manufacturer: HYUNDAI
Mfg Campaign: 11513907
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Hyundai Motor America
Campaign: 11511582 Other
Mar 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Corrective Action:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Additional Notes:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Manufacturer: HYUNDAI
Mfg Campaign: 11511582
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Hyundai Motor America
Campaign: 11511582 Other
Mar 13, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Corrective Action:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Additional Notes:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Manufacturer: HYUNDAI
Mfg Campaign: 11511582
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Hyundai Motor America
Campaign: 11511582 Other
Mar 13, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Corrective Action:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Additional Notes:

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

Manufacturer: HYUNDAI
Mfg Campaign: 11511582
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Hyundai Motor America
Campaign: 11510352 Other
Mar 6, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

While driving on the expressway, the sunroof shattered. We were not under an overpass, and traffic was very light. We did not see any object strike the sunroof. It’s like it just spontaneously exploded.

Corrective Action:

While driving on the expressway, the sunroof shattered. We were not under an overpass, and traffic was very light. We did not see any object strike the sunroof. It’s like it just spontaneously exploded.

Additional Notes:

While driving on the expressway, the sunroof shattered. We were not under an overpass, and traffic was very light. We did not see any object strike the sunroof. It’s like it just spontaneously exploded.

Manufacturer: HYUNDAI
Mfg Campaign: 11510352
Notice Date: Mar 6, 2023
Recall Date: Mar 6, 2023
Hyundai Motor America
Campaign: 11510102 Other
Mar 4, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle suffered a loss of power while accelerating from a stop. Would not go faster than 30 MPH. Since I was entering a freeway I was lucky that the traffic was light. I was able to pull to the shoulder and after turning off the vehicle and restarting, it performed normally again. There were no warnings on the dash and I will be contacting the dealer ASAP.

Corrective Action:

Vehicle suffered a loss of power while accelerating from a stop. Would not go faster than 30 MPH. Since I was entering a freeway I was lucky that the traffic was light. I was able to pull to the shoulder and after turning off the vehicle and restarting, it performed normally again. There were no warnings on the dash and I will be contacting the dealer ASAP.

Additional Notes:

Vehicle suffered a loss of power while accelerating from a stop. Would not go faster than 30 MPH. Since I was entering a freeway I was lucky that the traffic was light. I was able to pull to the shoulder and after turning off the vehicle and restarting, it performed normally again. There were no warnings on the dash and I will be contacting the dealer ASAP.

Manufacturer: HYUNDAI
Mfg Campaign: 11510102
Notice Date: Mar 4, 2023
Recall Date: Mar 4, 2023
Hyundai Motor America
Campaign: 11507179 Other
Feb 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11507179
Notice Date: Feb 14, 2023
Recall Date: Feb 14, 2023
Hyundai Motor America
Campaign: 11507179 Other
Feb 14, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11507179
Notice Date: Feb 14, 2023
Recall Date: Feb 14, 2023
Hyundai Motor America
Campaign: 11507220 Other
Feb 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The roof moldings may detach and become a road hazard, increasing the risk of a crash.

Corrective Action:

The roof moldings may detach and become a road hazard, increasing the risk of a crash.

Additional Notes:

The roof moldings may detach and become a road hazard, increasing the risk of a crash.

Manufacturer: HYUNDAI
Mfg Campaign: 11507220
Notice Date: Feb 14, 2023
Recall Date: Feb 14, 2023
Hyundai Motor America
Campaign: 11506879 Other
Feb 12, 2023
Defect Description:

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Potential Consequences:

GREETINGS, I BOUGHT THIS SANTA CRUZ ON NOVEMBER 25, 2022, AND ITY HAS ONLY 7,137 MILES. I ONLY DRIVE 11 MILES TO WORK AND 11 MILES BACK FROM WORK AT MY FIRST JOB AND 3 MILE TO WORK AT MY SECOND JOB AND 3 MILES BACK. I DO NOT DRIVE ON THE HIGHWAY TO GO ANYWHERE FAR. I ONLY USE THIS VEHICLE IN MY AREA. I HAVE ANOTHER VECHILE WHICH IS THE SUV I HAD BEFORE THIS AND I DRIVE THAT ON WEEKENDS. I NOTICED THE MILEAGE KEPT GOING UP AND UP JUST LIKE THE GAS WHEN IT IS RUNNING OUT. THE MILEAGE IS NOW AT 9,490. SO THIS IS SAYING THAT FROM NOVEMBER 25 I USED 2,353 MILEAGE. THIS IS RIDICULOUS. SOMEONE DID SOME TAMPERING AT THE DEALER. MY SUV IS 2013 AND I GOT IT WITH SEVENTY SOMETHING MILES IN 2017. IT HAS 120,000 MILES ON IT NOW. PLEASE CHECK THIS OUT AND LET ME KNOW WHEAT IS GOING ON AND GIVE ME A CALL PLEASE. THANK YOU

Corrective Action:

GREETINGS, I BOUGHT THIS SANTA CRUZ ON NOVEMBER 25, 2022, AND ITY HAS ONLY 7,137 MILES. I ONLY DRIVE 11 MILES TO WORK AND 11 MILES BACK FROM WORK AT MY FIRST JOB AND 3 MILE TO WORK AT MY SECOND JOB AND 3 MILES BACK. I DO NOT DRIVE ON THE HIGHWAY TO GO ANYWHERE FAR. I ONLY USE THIS VEHICLE IN MY AREA. I HAVE ANOTHER VECHILE WHICH IS THE SUV I HAD BEFORE THIS AND I DRIVE THAT ON WEEKENDS. I NOTICED THE MILEAGE KEPT GOING UP AND UP JUST LIKE THE GAS WHEN IT IS RUNNING OUT. THE MILEAGE IS NOW AT 9,490. SO THIS IS SAYING THAT FROM NOVEMBER 25 I USED 2,353 MILEAGE. THIS IS RIDICULOUS. SOMEONE DID SOME TAMPERING AT THE DEALER. MY SUV IS 2013 AND I GOT IT WITH SEVENTY SOMETHING MILES IN 2017. IT HAS 120,000 MILES ON IT NOW. PLEASE CHECK THIS OUT AND LET ME KNOW WHEAT IS GOING ON AND GIVE ME A CALL PLEASE. THANK YOU

Additional Notes:

GREETINGS, I BOUGHT THIS SANTA CRUZ ON NOVEMBER 25, 2022, AND ITY HAS ONLY 7,137 MILES. I ONLY DRIVE 11 MILES TO WORK AND 11 MILES BACK FROM WORK AT MY FIRST JOB AND 3 MILE TO WORK AT MY SECOND JOB AND 3 MILES BACK. I DO NOT DRIVE ON THE HIGHWAY TO GO ANYWHERE FAR. I ONLY USE THIS VEHICLE IN MY AREA. I HAVE ANOTHER VECHILE WHICH IS THE SUV I HAD BEFORE THIS AND I DRIVE THAT ON WEEKENDS. I NOTICED THE MILEAGE KEPT GOING UP AND UP JUST LIKE THE GAS WHEN IT IS RUNNING OUT. THE MILEAGE IS NOW AT 9,490. SO THIS IS SAYING THAT FROM NOVEMBER 25 I USED 2,353 MILEAGE. THIS IS RIDICULOUS. SOMEONE DID SOME TAMPERING AT THE DEALER. MY SUV IS 2013 AND I GOT IT WITH SEVENTY SOMETHING MILES IN 2017. IT HAS 120,000 MILES ON IT NOW. PLEASE CHECK THIS OUT AND LET ME KNOW WHEAT IS GOING ON AND GIVE ME A CALL PLEASE. THANK YOU

Manufacturer: HYUNDAI
Mfg Campaign: 11506879
Notice Date: Feb 12, 2023
Recall Date: Feb 12, 2023
Hyundai Motor America
Campaign: 11504450 Other
Jan 30, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Corrective Action:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Additional Notes:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Manufacturer: HYUNDAI
Mfg Campaign: 11504450
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Hyundai Motor America
Campaign: 11504450 Other
Jan 30, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Corrective Action:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Additional Notes:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Manufacturer: HYUNDAI
Mfg Campaign: 11504450
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Hyundai Motor America
Campaign: 11504450 Other
Jan 30, 2023
Defect Description:

ENGINE

Potential Consequences:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Corrective Action:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Additional Notes:

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

Manufacturer: HYUNDAI
Mfg Campaign: 11504450
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Hyundai Motor America
Campaign: 11504455 Other
Jan 30, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Corrective Action:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Additional Notes:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Manufacturer: HYUNDAI
Mfg Campaign: 11504455
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Hyundai Motor America
Campaign: 11504455 Other
Jan 30, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Corrective Action:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Additional Notes:

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Manufacturer: HYUNDAI
Mfg Campaign: 11504455
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Hyundai Motor America
Campaign: 11503665 Other
Jan 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Car was driven 600 miles without issue on Sunday. Car was started Tuesday morning (outside temp 13F), driven a short distance, no issue, idled about 5 minutes, put in gear and attempted to drive. There was a severe lack of power, transmission was reluctant to shift, had to manually shift at 3500rpm. Was eventually able to reach 55mph in gear 5, upshift go gear 6 resulted in loss of speed. There was no response from accelerator. Pulled off highway, stopped engine, restarted, no change, still no power, transmission still would not shift. Drove about 5 miles to nearest exit, called for tow truck. Car was idling for about 45 minutes while waiting for tow. Eventually shut down engine, restarted car, miraculously it worked normally. Lack of transmission shift and engine power was not accompanied by any dash lights, warnings or notifications. The car simply decided it did not want to go, 5000 miles on odometer.

Corrective Action:

Car was driven 600 miles without issue on Sunday. Car was started Tuesday morning (outside temp 13F), driven a short distance, no issue, idled about 5 minutes, put in gear and attempted to drive. There was a severe lack of power, transmission was reluctant to shift, had to manually shift at 3500rpm. Was eventually able to reach 55mph in gear 5, upshift go gear 6 resulted in loss of speed. There was no response from accelerator. Pulled off highway, stopped engine, restarted, no change, still no power, transmission still would not shift. Drove about 5 miles to nearest exit, called for tow truck. Car was idling for about 45 minutes while waiting for tow. Eventually shut down engine, restarted car, miraculously it worked normally. Lack of transmission shift and engine power was not accompanied by any dash lights, warnings or notifications. The car simply decided it did not want to go, 5000 miles on odometer.

Additional Notes:

Car was driven 600 miles without issue on Sunday. Car was started Tuesday morning (outside temp 13F), driven a short distance, no issue, idled about 5 minutes, put in gear and attempted to drive. There was a severe lack of power, transmission was reluctant to shift, had to manually shift at 3500rpm. Was eventually able to reach 55mph in gear 5, upshift go gear 6 resulted in loss of speed. There was no response from accelerator. Pulled off highway, stopped engine, restarted, no change, still no power, transmission still would not shift. Drove about 5 miles to nearest exit, called for tow truck. Car was idling for about 45 minutes while waiting for tow. Eventually shut down engine, restarted car, miraculously it worked normally. Lack of transmission shift and engine power was not accompanied by any dash lights, warnings or notifications. The car simply decided it did not want to go, 5000 miles on odometer.

Manufacturer: HYUNDAI
Mfg Campaign: 11503665
Notice Date: Jan 25, 2023
Recall Date: Jan 25, 2023
Hyundai Motor America
Campaign: 11502137 Other
Jan 17, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I attempted to get this recall Hyundai campaign 236 DCT reprogram fixed at Porter Hyundai in Newark DE and Durst Hyundai in Durham NC. Neither dealer could schedule for 2 or more months from now (Jan 17 2023) until March 16 2023. This is two months at least and I do a lot of freeway driving. Losing power would be catastrophic. The NHTSA notice says to file a complaint if this is not covered in a timely manner. Two months from mail notification is not timely, especially since this is a known problem for at least a year.

Corrective Action:

I attempted to get this recall Hyundai campaign 236 DCT reprogram fixed at Porter Hyundai in Newark DE and Durst Hyundai in Durham NC. Neither dealer could schedule for 2 or more months from now (Jan 17 2023) until March 16 2023. This is two months at least and I do a lot of freeway driving. Losing power would be catastrophic. The NHTSA notice says to file a complaint if this is not covered in a timely manner. Two months from mail notification is not timely, especially since this is a known problem for at least a year.

Additional Notes:

I attempted to get this recall Hyundai campaign 236 DCT reprogram fixed at Porter Hyundai in Newark DE and Durst Hyundai in Durham NC. Neither dealer could schedule for 2 or more months from now (Jan 17 2023) until March 16 2023. This is two months at least and I do a lot of freeway driving. Losing power would be catastrophic. The NHTSA notice says to file a complaint if this is not covered in a timely manner. Two months from mail notification is not timely, especially since this is a known problem for at least a year.

Manufacturer: HYUNDAI
Mfg Campaign: 11502137
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
Hyundai Motor America
Campaign: 11500811 Other
Jan 9, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.

Corrective Action:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.

Additional Notes:

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.

Manufacturer: HYUNDAI
Mfg Campaign: 11500811
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023

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