Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 165
Recall Date: Jun 5, 2017
Consumer Complaints
393 ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Corrective Action:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Additional Notes:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Mfg Campaign: 11659213
Recall Date: May 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Corrective Action:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Additional Notes:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Mfg Campaign: 11659213
Recall Date: May 6, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Corrective Action:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Additional Notes:
While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.
Mfg Campaign: 11659213
Recall Date: May 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield was broken by a rock on the highway.
Corrective Action:
Windshield was broken by a rock on the highway.
Additional Notes:
Windshield was broken by a rock on the highway.
Mfg Campaign: 11654862
Recall Date: Apr 15, 2025
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield was broken by a rock on the highway.
Corrective Action:
Windshield was broken by a rock on the highway.
Additional Notes:
Windshield was broken by a rock on the highway.
Mfg Campaign: 11654862
Recall Date: Apr 15, 2025
Hyundai Motor America
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 70 MPH, the side view mirror displayed an amber signal light; however, when the sun was extremely bright, the contact was unable to see the amber light. There were no warning lights illuminated. The vehicle was taken to a dealer where the diagnosis was undetermined; however, the dealer informed the contact that the light could not be changed. The contact was informed the amber light could not be switched from amber to red. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 70 MPH, the side view mirror displayed an amber signal light; however, when the sun was extremely bright, the contact was unable to see the amber light. There were no warning lights illuminated. The vehicle was taken to a dealer where the diagnosis was undetermined; however, the dealer informed the contact that the light could not be changed. The contact was informed the amber light could not be switched from amber to red. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 70 MPH, the side view mirror displayed an amber signal light; however, when the sun was extremely bright, the contact was unable to see the amber light. There were no warning lights illuminated. The vehicle was taken to a dealer where the diagnosis was undetermined; however, the dealer informed the contact that the light could not be changed. The contact was informed the amber light could not be switched from amber to red. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11653918
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil consumption problem.hyundai company denied my request for repair all I have all documents.
Corrective Action:
Oil consumption problem.hyundai company denied my request for repair all I have all documents.
Additional Notes:
Oil consumption problem.hyundai company denied my request for repair all I have all documents.
Mfg Campaign: 11651002
Recall Date: Mar 27, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650514
Recall Date: Mar 25, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650514
Recall Date: Mar 25, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650514
Recall Date: Mar 25, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. The contact later added 2 quarts of oil to the engine; however, not too long after adding the oil, the contact checked the dipstick, and the oil had been consumed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was taken to the dealer to be serviced and the contact was informed that the engine oil was abnormally low. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. The contact later added 2 quarts of oil to the engine; however, not too long after adding the oil, the contact checked the dipstick, and the oil had been consumed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was taken to the dealer to be serviced and the contact was informed that the engine oil was abnormally low. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. The contact later added 2 quarts of oil to the engine; however, not too long after adding the oil, the contact checked the dipstick, and the oil had been consumed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was taken to the dealer to be serviced and the contact was informed that the engine oil was abnormally low. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Mfg Campaign: 11649332
Recall Date: Mar 19, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive Oil Consumption caused the PCV Sensor/Actuator (Exhaust Camshaft Timing Oil Control Valve) to fail. While the vehicle is still operable, the failure causes engine timing to change resulting unpredictable losses in power during acceleration, excessive fuel consumption, and incomplete combustion passing through the Catalytic Convertor posing a risk for future component failure. In the four months that the vehicle is operating in this condition, with its check engine light on, I have had two near collisions while attempting to merge into roundabouts and freeway entry. Fortunately, both were avoided. I no longer attempt freeway entry during rush hour. Two independent service repair shops did a computer diagnostic test and confirmed the problem with the PCV components. They suggested that the excessive oil condition be corrected first. Otherwise, any replacement components will continue to fail. Excessive oil consumption appears to be a chronic problem in the Hyundai 2.4 L engine. The engine and drivetrain is covered under a 10 year or 100,000 warranty. A year earlier the dealership performed a controlled test when the vehicle only had 60,941 miles, where the initial oil loss was 2.5 quarts per 1,000 miles. An Oil Chamber Combustion Clean, where solvents are used to remove excess carbon was performed. It temporarily reduced the oil consumption to .7 quarts per 1,000 miles. This is still requiring a replacement of about 2 Quarts of oil between routine oil changes in a 5 quart system. The dealership indicated that it passed. About 3 months later the oil consumption increased to 1.0 Quart per 1,000 miles and 8 months later the PCV components failed. If the dealership did the right thing and repaired the engine to eliminate oil consumption, everything would have been fine. I am still trying to get the dealership and Hyundai to honor their warranty. for excess oil consumption. With it the PCV components are also replaced and all is good.
Corrective Action:
Excessive Oil Consumption caused the PCV Sensor/Actuator (Exhaust Camshaft Timing Oil Control Valve) to fail. While the vehicle is still operable, the failure causes engine timing to change resulting unpredictable losses in power during acceleration, excessive fuel consumption, and incomplete combustion passing through the Catalytic Convertor posing a risk for future component failure. In the four months that the vehicle is operating in this condition, with its check engine light on, I have had two near collisions while attempting to merge into roundabouts and freeway entry. Fortunately, both were avoided. I no longer attempt freeway entry during rush hour. Two independent service repair shops did a computer diagnostic test and confirmed the problem with the PCV components. They suggested that the excessive oil condition be corrected first. Otherwise, any replacement components will continue to fail. Excessive oil consumption appears to be a chronic problem in the Hyundai 2.4 L engine. The engine and drivetrain is covered under a 10 year or 100,000 warranty. A year earlier the dealership performed a controlled test when the vehicle only had 60,941 miles, where the initial oil loss was 2.5 quarts per 1,000 miles. An Oil Chamber Combustion Clean, where solvents are used to remove excess carbon was performed. It temporarily reduced the oil consumption to .7 quarts per 1,000 miles. This is still requiring a replacement of about 2 Quarts of oil between routine oil changes in a 5 quart system. The dealership indicated that it passed. About 3 months later the oil consumption increased to 1.0 Quart per 1,000 miles and 8 months later the PCV components failed. If the dealership did the right thing and repaired the engine to eliminate oil consumption, everything would have been fine. I am still trying to get the dealership and Hyundai to honor their warranty. for excess oil consumption. With it the PCV components are also replaced and all is good.
Additional Notes:
Excessive Oil Consumption caused the PCV Sensor/Actuator (Exhaust Camshaft Timing Oil Control Valve) to fail. While the vehicle is still operable, the failure causes engine timing to change resulting unpredictable losses in power during acceleration, excessive fuel consumption, and incomplete combustion passing through the Catalytic Convertor posing a risk for future component failure. In the four months that the vehicle is operating in this condition, with its check engine light on, I have had two near collisions while attempting to merge into roundabouts and freeway entry. Fortunately, both were avoided. I no longer attempt freeway entry during rush hour. Two independent service repair shops did a computer diagnostic test and confirmed the problem with the PCV components. They suggested that the excessive oil condition be corrected first. Otherwise, any replacement components will continue to fail. Excessive oil consumption appears to be a chronic problem in the Hyundai 2.4 L engine. The engine and drivetrain is covered under a 10 year or 100,000 warranty. A year earlier the dealership performed a controlled test when the vehicle only had 60,941 miles, where the initial oil loss was 2.5 quarts per 1,000 miles. An Oil Chamber Combustion Clean, where solvents are used to remove excess carbon was performed. It temporarily reduced the oil consumption to .7 quarts per 1,000 miles. This is still requiring a replacement of about 2 Quarts of oil between routine oil changes in a 5 quart system. The dealership indicated that it passed. About 3 months later the oil consumption increased to 1.0 Quart per 1,000 miles and 8 months later the PCV components failed. If the dealership did the right thing and repaired the engine to eliminate oil consumption, everything would have been fine. I am still trying to get the dealership and Hyundai to honor their warranty. for excess oil consumption. With it the PCV components are also replaced and all is good.
Mfg Campaign: 11648583
Recall Date: Mar 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11647974
Recall Date: Mar 12, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil pressure and the check engine warning light illuminated. The vehicle lost motive power and the steering wheel seized. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that the vehicle was stuck in the middle of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11647974
Recall Date: Mar 12, 2025
Hyundai Motor America
Defect Description:
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11642685
Recall Date: Feb 14, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11642685
Recall Date: Feb 14, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car is using excessive oil
Corrective Action:
Car is using excessive oil
Additional Notes:
Car is using excessive oil
Mfg Campaign: 11641281
Recall Date: Feb 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On December 28th, 2024 I was driving my SUV on the highway at highway speeds. I bought the suv from a Manchester Acura dealer on November 9, 2024. I am the second owner. While driving, the check engine light came on. I was able to complete my drive, but the car idled very rough. After getting the car home, my father checked the oil. It did not register on the dip stick. He put in about two quarts of oil. The check engine code was P0302, which is misfire in cylinder two. He proactively changed the spark plugs since the car had 92,000 miles on it. After changing the plugs, the code did not clear and the engine continued to idle rough. He did a compression test and confirmed that cylinder two had less than 50psi compression vs the other 3 cylinders which were at 170 psi. He also removed and inspected the new plugs after running the engine and cylinder 2 plug was already dark and oily whereas the other plugs were in as new condition. I opened a case with Hyundai Care America. They instructed me to take the suv to a Hyundai dealer for diagnosis. The verbal report of that diagnosis was burnt valves on cylinder two. The dealer stated that HCA would not cover a repair or engine replacement. Hyundai forums and NHSTA complaints are numerous around high oil consumption and burnt valves on Theta II engines. Hyundai needs to be held accountable.
Corrective Action:
On December 28th, 2024 I was driving my SUV on the highway at highway speeds. I bought the suv from a Manchester Acura dealer on November 9, 2024. I am the second owner. While driving, the check engine light came on. I was able to complete my drive, but the car idled very rough. After getting the car home, my father checked the oil. It did not register on the dip stick. He put in about two quarts of oil. The check engine code was P0302, which is misfire in cylinder two. He proactively changed the spark plugs since the car had 92,000 miles on it. After changing the plugs, the code did not clear and the engine continued to idle rough. He did a compression test and confirmed that cylinder two had less than 50psi compression vs the other 3 cylinders which were at 170 psi. He also removed and inspected the new plugs after running the engine and cylinder 2 plug was already dark and oily whereas the other plugs were in as new condition. I opened a case with Hyundai Care America. They instructed me to take the suv to a Hyundai dealer for diagnosis. The verbal report of that diagnosis was burnt valves on cylinder two. The dealer stated that HCA would not cover a repair or engine replacement. Hyundai forums and NHSTA complaints are numerous around high oil consumption and burnt valves on Theta II engines. Hyundai needs to be held accountable.
Additional Notes:
On December 28th, 2024 I was driving my SUV on the highway at highway speeds. I bought the suv from a Manchester Acura dealer on November 9, 2024. I am the second owner. While driving, the check engine light came on. I was able to complete my drive, but the car idled very rough. After getting the car home, my father checked the oil. It did not register on the dip stick. He put in about two quarts of oil. The check engine code was P0302, which is misfire in cylinder two. He proactively changed the spark plugs since the car had 92,000 miles on it. After changing the plugs, the code did not clear and the engine continued to idle rough. He did a compression test and confirmed that cylinder two had less than 50psi compression vs the other 3 cylinders which were at 170 psi. He also removed and inspected the new plugs after running the engine and cylinder 2 plug was already dark and oily whereas the other plugs were in as new condition. I opened a case with Hyundai Care America. They instructed me to take the suv to a Hyundai dealer for diagnosis. The verbal report of that diagnosis was burnt valves on cylinder two. The dealer stated that HCA would not cover a repair or engine replacement. Hyundai forums and NHSTA complaints are numerous around high oil consumption and burnt valves on Theta II engines. Hyundai needs to be held accountable.
Mfg Campaign: 11641429
Recall Date: Feb 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very good about keeping up on maintenance in my car. I have had problems with the oil pan cracking, got that fixed. I check my oil every time I put gas in the car due to the fact that I knew the engine was using oil but it was nothing this severe. I would only have to add one or two quarts of oil every other week and I drive a lot for my job. I have never had any lights come on to warn me, there were no noises that was coming from the engine, I did not have any discolored smoke from the back of the car when starting it. There was never any leaks on the ground either. I had a Hyundai Dealership in Springfield, IL look at it and they said it just eats oil nothing more. I had my mechanic look at it and he stated that I needed to keep a very close eye on it, so that is what I did. However, no one told me that this was going to happen. Now I am stuck with car and payment that I can not drive. No recall but several/hundreds of complaints on same thing? And NO RECALL????
Corrective Action:
My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very good about keeping up on maintenance in my car. I have had problems with the oil pan cracking, got that fixed. I check my oil every time I put gas in the car due to the fact that I knew the engine was using oil but it was nothing this severe. I would only have to add one or two quarts of oil every other week and I drive a lot for my job. I have never had any lights come on to warn me, there were no noises that was coming from the engine, I did not have any discolored smoke from the back of the car when starting it. There was never any leaks on the ground either. I had a Hyundai Dealership in Springfield, IL look at it and they said it just eats oil nothing more. I had my mechanic look at it and he stated that I needed to keep a very close eye on it, so that is what I did. However, no one told me that this was going to happen. Now I am stuck with car and payment that I can not drive. No recall but several/hundreds of complaints on same thing? And NO RECALL????
Additional Notes:
My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very good about keeping up on maintenance in my car. I have had problems with the oil pan cracking, got that fixed. I check my oil every time I put gas in the car due to the fact that I knew the engine was using oil but it was nothing this severe. I would only have to add one or two quarts of oil every other week and I drive a lot for my job. I have never had any lights come on to warn me, there were no noises that was coming from the engine, I did not have any discolored smoke from the back of the car when starting it. There was never any leaks on the ground either. I had a Hyundai Dealership in Springfield, IL look at it and they said it just eats oil nothing more. I had my mechanic look at it and he stated that I needed to keep a very close eye on it, so that is what I did. However, no one told me that this was going to happen. Now I am stuck with car and payment that I can not drive. No recall but several/hundreds of complaints on same thing? And NO RECALL????
Mfg Campaign: 11632485
Recall Date: Dec 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.
Corrective Action:
The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.
Additional Notes:
The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.
Mfg Campaign: 11631850
Recall Date: Dec 20, 2024
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