Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 165
Recall Date: Jun 5, 2017
Consumer Complaints
393 ComplaintsHyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Mfg Campaign: 11594104
Recall Date: Jun 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.
Mfg Campaign: 11594104
Recall Date: Jun 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Corrective Action:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Additional Notes:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Mfg Campaign: 11594179
Recall Date: Jun 13, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Corrective Action:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Additional Notes:
After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.
Mfg Campaign: 11594179
Recall Date: Jun 13, 2024
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 75 MPH, the sunroof exploded while the shade guard was opened, causing shattered glass to fall inside the vehicle. The contact had not sustained any injuries. The contact pulled into the nearest tire shop and paid a fee for the shattered glass to be removed from the sunroof. The contact continued driving; however, she drove under hazardous conditions with the remaining part of the sunroof shuddering while driving. The vehicle was taken to the dealer, where it was diagnosed that the sunroof needed to be replaced, and a fee was charged for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 75 MPH, the sunroof exploded while the shade guard was opened, causing shattered glass to fall inside the vehicle. The contact had not sustained any injuries. The contact pulled into the nearest tire shop and paid a fee for the shattered glass to be removed from the sunroof. The contact continued driving; however, she drove under hazardous conditions with the remaining part of the sunroof shuddering while driving. The vehicle was taken to the dealer, where it was diagnosed that the sunroof needed to be replaced, and a fee was charged for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 75 MPH, the sunroof exploded while the shade guard was opened, causing shattered glass to fall inside the vehicle. The contact had not sustained any injuries. The contact pulled into the nearest tire shop and paid a fee for the shattered glass to be removed from the sunroof. The contact continued driving; however, she drove under hazardous conditions with the remaining part of the sunroof shuddering while driving. The vehicle was taken to the dealer, where it was diagnosed that the sunroof needed to be replaced, and a fee was charged for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11592795
Recall Date: Jun 6, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Corrective Action:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Additional Notes:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Mfg Campaign: 11592558
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Corrective Action:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Additional Notes:
am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.
Mfg Campaign: 11592558
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while at a stop sign, the oil pressure warning light illuminated and was flashing on and off. The contact stated that while stopped at the next stop sign, the failure recurred. The vehicle was taken to an independent mechanic where the contact was notified that there was half a quart of oil in the engine. The oil level was topped off. The vehicle was taken to the dealer approximately 3 days later where it was diagnosed with a fractured ball joint, no transmission oil, and 1 quart of engine oil was depleted. The vehicle was repaired. The contact stated that while driving the vehicle at undisclosed speeds, blue smoke came from the exhaust pipes. The vehicle was taken to a different dealer where a fuel consumption test was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,432.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while at a stop sign, the oil pressure warning light illuminated and was flashing on and off. The contact stated that while stopped at the next stop sign, the failure recurred. The vehicle was taken to an independent mechanic where the contact was notified that there was half a quart of oil in the engine. The oil level was topped off. The vehicle was taken to the dealer approximately 3 days later where it was diagnosed with a fractured ball joint, no transmission oil, and 1 quart of engine oil was depleted. The vehicle was repaired. The contact stated that while driving the vehicle at undisclosed speeds, blue smoke came from the exhaust pipes. The vehicle was taken to a different dealer where a fuel consumption test was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,432.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while at a stop sign, the oil pressure warning light illuminated and was flashing on and off. The contact stated that while stopped at the next stop sign, the failure recurred. The vehicle was taken to an independent mechanic where the contact was notified that there was half a quart of oil in the engine. The oil level was topped off. The vehicle was taken to the dealer approximately 3 days later where it was diagnosed with a fractured ball joint, no transmission oil, and 1 quart of engine oil was depleted. The vehicle was repaired. The contact stated that while driving the vehicle at undisclosed speeds, blue smoke came from the exhaust pipes. The vehicle was taken to a different dealer where a fuel consumption test was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,432.
Mfg Campaign: 11589187
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Mfg Campaign: 11585731
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.
Mfg Campaign: 11585731
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side seat occupancy sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side seat occupancy sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side seat occupancy sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11583872
Recall Date: Apr 18, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was pulling onto I75 at 6:00am when my car started shuttering, making a clicking/ knocking noise and slowing way down. Thankfully I was able to make it onto the shoulder before causing an accident. I was unable to accelerate enough to go anywhere so I called a tow truck. My car is burning oil at an extremely fast rate. I have to get my oil refilled about every 7-10 days with the only warning of low oil being a flicker of my oil light. Continue to be shut down by Hyundai when we mention it. Everyone I know with this engine has had to have it replaced or get a new car. But Hyundai doesn’t want to do anything about mine. Currently sitting in their lot and they said it would be about a month before they would even look at it.
Corrective Action:
I was pulling onto I75 at 6:00am when my car started shuttering, making a clicking/ knocking noise and slowing way down. Thankfully I was able to make it onto the shoulder before causing an accident. I was unable to accelerate enough to go anywhere so I called a tow truck. My car is burning oil at an extremely fast rate. I have to get my oil refilled about every 7-10 days with the only warning of low oil being a flicker of my oil light. Continue to be shut down by Hyundai when we mention it. Everyone I know with this engine has had to have it replaced or get a new car. But Hyundai doesn’t want to do anything about mine. Currently sitting in their lot and they said it would be about a month before they would even look at it.
Additional Notes:
I was pulling onto I75 at 6:00am when my car started shuttering, making a clicking/ knocking noise and slowing way down. Thankfully I was able to make it onto the shoulder before causing an accident. I was unable to accelerate enough to go anywhere so I called a tow truck. My car is burning oil at an extremely fast rate. I have to get my oil refilled about every 7-10 days with the only warning of low oil being a flicker of my oil light. Continue to be shut down by Hyundai when we mention it. Everyone I know with this engine has had to have it replaced or get a new car. But Hyundai doesn’t want to do anything about mine. Currently sitting in their lot and they said it would be about a month before they would even look at it.
Mfg Campaign: 11579612
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the engine was extremely low on engine oil, even though oil had been added 1,000 miles before the failure. The contact was informed that the engine was consuming oil abnormally fast. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the engine was extremely low on engine oil, even though oil had been added 1,000 miles before the failure. The contact was informed that the engine was consuming oil abnormally fast. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the engine was extremely low on engine oil, even though oil had been added 1,000 miles before the failure. The contact was informed that the engine was consuming oil abnormally fast. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.
Mfg Campaign: 11575993
Recall Date: Mar 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact heard a loud abnormal popping sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle lost motive power. The contact drove the vehicle to a safe location. The vehicle was towed to an independent mechanic where it was diagnosed with engine knock and that the engine needed to be replaced; however, the vehicle was taken to a second independent mechanic where it was diagnosed with engine failure and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact heard a loud abnormal popping sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle lost motive power. The contact drove the vehicle to a safe location. The vehicle was towed to an independent mechanic where it was diagnosed with engine knock and that the engine needed to be replaced; however, the vehicle was taken to a second independent mechanic where it was diagnosed with engine failure and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact heard a loud abnormal popping sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle lost motive power. The contact drove the vehicle to a safe location. The vehicle was towed to an independent mechanic where it was diagnosed with engine knock and that the engine needed to be replaced; however, the vehicle was taken to a second independent mechanic where it was diagnosed with engine failure and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11575544
Recall Date: Mar 5, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the liftgate would not release using the key fob or the gate release button in the vehicle. The contact stated that the liftgate had to be manually opened and closed. No warning lights was illuminated. The vehicle was taken to the dealer, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,203.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the liftgate would not release using the key fob or the gate release button in the vehicle. The contact stated that the liftgate had to be manually opened and closed. No warning lights was illuminated. The vehicle was taken to the dealer, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,203.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the liftgate would not release using the key fob or the gate release button in the vehicle. The contact stated that the liftgate had to be manually opened and closed. No warning lights was illuminated. The vehicle was taken to the dealer, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,203.
Mfg Campaign: 11572131
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Corrective Action:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Additional Notes:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Mfg Campaign: 11568913
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Corrective Action:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Additional Notes:
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Mfg Campaign: 11568913
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Oil consumes so much oil. Goes through an entire oil change worth in 3 weeks with normal drive around town. Got oil change done 12/6 and by 12/25 there was no oil left in vehicle
Corrective Action:
Oil consumes so much oil. Goes through an entire oil change worth in 3 weeks with normal drive around town. Got oil change done 12/6 and by 12/25 there was no oil left in vehicle
Additional Notes:
Oil consumes so much oil. Goes through an entire oil change worth in 3 weeks with normal drive around town. Got oil change done 12/6 and by 12/25 there was no oil left in vehicle
Mfg Campaign: 11568918
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.
Mfg Campaign: 11567340
Recall Date: Jan 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine died at 48k miles. Using a lot of oil. Driver seat belt not working properly. Waiting time for diagnostic 3-12 weeks.
Corrective Action:
Engine died at 48k miles. Using a lot of oil. Driver seat belt not working properly. Waiting time for diagnostic 3-12 weeks.
Additional Notes:
Engine died at 48k miles. Using a lot of oil. Driver seat belt not working properly. Waiting time for diagnostic 3-12 weeks.
Mfg Campaign: 11564342
Recall Date: Jan 9, 2024
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