Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 165
Recall Date: Jun 5, 2017
Consumer Complaints
393 ComplaintsHyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Mfg Campaign: 11544113
Recall Date: Sep 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
Mfg Campaign: 11544113
Recall Date: Sep 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I went to take my car in for an oil change and every time i go in, my car is 3 quarts low on oil. I was told to take my car to the dealership in Hilton Head because the Savannah office couldn't get me in for an appointment for months. Hilton Head service center had me take my car there every 1,000 miles for an low oil consumption test. I was told not to put oil in the car even if the oil light came on which it did like maybe 200 miles before i was due to go back because it would throw off the test at the time. After doing this for 3 to 4 months of back and forth over there, then i was told that i needed to get my engine flushed, and it wasn't covered, so i had to get it financed. After flushing the engine, it did not solve the problem. Then i had to bring in all my receipts from my oil changes to make sure they were done on time. This all had been escalated to the Hyundai corporate office and they then denied replacing my engine because it was out of warranty. I think this is totally unfair that i have to continue putting oil in my car every 7 days as a result of them not replacing my engine. If for some reason i forget to put oil in my engine this could cause a fire or blow up while iam driving.
Corrective Action:
I went to take my car in for an oil change and every time i go in, my car is 3 quarts low on oil. I was told to take my car to the dealership in Hilton Head because the Savannah office couldn't get me in for an appointment for months. Hilton Head service center had me take my car there every 1,000 miles for an low oil consumption test. I was told not to put oil in the car even if the oil light came on which it did like maybe 200 miles before i was due to go back because it would throw off the test at the time. After doing this for 3 to 4 months of back and forth over there, then i was told that i needed to get my engine flushed, and it wasn't covered, so i had to get it financed. After flushing the engine, it did not solve the problem. Then i had to bring in all my receipts from my oil changes to make sure they were done on time. This all had been escalated to the Hyundai corporate office and they then denied replacing my engine because it was out of warranty. I think this is totally unfair that i have to continue putting oil in my car every 7 days as a result of them not replacing my engine. If for some reason i forget to put oil in my engine this could cause a fire or blow up while iam driving.
Additional Notes:
I went to take my car in for an oil change and every time i go in, my car is 3 quarts low on oil. I was told to take my car to the dealership in Hilton Head because the Savannah office couldn't get me in for an appointment for months. Hilton Head service center had me take my car there every 1,000 miles for an low oil consumption test. I was told not to put oil in the car even if the oil light came on which it did like maybe 200 miles before i was due to go back because it would throw off the test at the time. After doing this for 3 to 4 months of back and forth over there, then i was told that i needed to get my engine flushed, and it wasn't covered, so i had to get it financed. After flushing the engine, it did not solve the problem. Then i had to bring in all my receipts from my oil changes to make sure they were done on time. This all had been escalated to the Hyundai corporate office and they then denied replacing my engine because it was out of warranty. I think this is totally unfair that i have to continue putting oil in my car every 7 days as a result of them not replacing my engine. If for some reason i forget to put oil in my engine this could cause a fire or blow up while iam driving.
Mfg Campaign: 11541228
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was intermittent. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was intermittent. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was intermittent. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was unavailable.
Mfg Campaign: 11539899
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact stated that the vehicle had recently received an oil change. The vehicle was not diagnosed or repaired. The dealer stated that the vehicle needed to be taken back to the dealer where the vehicle was purchased for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact stated that the vehicle had recently received an oil change. The vehicle was not diagnosed or repaired. The dealer stated that the vehicle needed to be taken back to the dealer where the vehicle was purchased for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact stated that the vehicle had recently received an oil change. The vehicle was not diagnosed or repaired. The dealer stated that the vehicle needed to be taken back to the dealer where the vehicle was purchased for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11538656
Recall Date: Aug 15, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Mfg Campaign: 11535908
Recall Date: Aug 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
Mfg Campaign: 11535908
Recall Date: Aug 1, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Corrective Action:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Additional Notes:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Mfg Campaign: 11533022
Recall Date: Jul 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Corrective Action:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Additional Notes:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Mfg Campaign: 11533022
Recall Date: Jul 18, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Corrective Action:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Additional Notes:
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
Mfg Campaign: 11533022
Recall Date: Jul 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated upon taking the vehicle for an oil change, the mechanic informed her that there was no oil in the vehicle and that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where a diagnostic test was performed, but no issues were found. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, oil was added to the vehicle. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle hesitated to respond while driving and depressed the accelerator pedal. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 74,874.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated upon taking the vehicle for an oil change, the mechanic informed her that there was no oil in the vehicle and that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where a diagnostic test was performed, but no issues were found. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, oil was added to the vehicle. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle hesitated to respond while driving and depressed the accelerator pedal. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 74,874.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated upon taking the vehicle for an oil change, the mechanic informed her that there was no oil in the vehicle and that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where a diagnostic test was performed, but no issues were found. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, oil was added to the vehicle. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle hesitated to respond while driving and depressed the accelerator pedal. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 74,874.
Mfg Campaign: 11532352
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
High oil consumption. Dealership done 3 test and told me that my vehicle needs a new engine block, but Fidelity Warranty Service don't want to cover the warranty.
Corrective Action:
High oil consumption. Dealership done 3 test and told me that my vehicle needs a new engine block, but Fidelity Warranty Service don't want to cover the warranty.
Additional Notes:
High oil consumption. Dealership done 3 test and told me that my vehicle needs a new engine block, but Fidelity Warranty Service don't want to cover the warranty.
Mfg Campaign: 11531725
Recall Date: Jul 11, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Pearl White 2017 Hyundai Santa Fe Sport purchased from dealer in 2020- paint began peeling, bubbling, and chipping from hood badly in 2022 and has increased, now starting to spread to side panels. Issue confirmed by multiple2017-2018 Elantra and Santa Fe owners in multiple places, multiple NHTSA complaints filed, class action lawsuit has been filed for the same issue with same make/model and vin beginning (5NM). A White Paint Warranty Extension Launch has been issued by Hyundai Assurance Car Care in December 2022, though consumers have complained that the dealers are making it exceedingly difficult to cover this known and widespread manufacturer issue; many dealers refuse to issue any coverage, or even reimbursement, many others offer only partial coverage. Most consumers are having to pay for the service in full, apply for reimbursement through Hyundai, and fight for extremely delayed full reimbursement. NO RECALLS ISSUED FOR THIS KNOWN AND CONFIRMED ISSUE.
Corrective Action:
Pearl White 2017 Hyundai Santa Fe Sport purchased from dealer in 2020- paint began peeling, bubbling, and chipping from hood badly in 2022 and has increased, now starting to spread to side panels. Issue confirmed by multiple2017-2018 Elantra and Santa Fe owners in multiple places, multiple NHTSA complaints filed, class action lawsuit has been filed for the same issue with same make/model and vin beginning (5NM). A White Paint Warranty Extension Launch has been issued by Hyundai Assurance Car Care in December 2022, though consumers have complained that the dealers are making it exceedingly difficult to cover this known and widespread manufacturer issue; many dealers refuse to issue any coverage, or even reimbursement, many others offer only partial coverage. Most consumers are having to pay for the service in full, apply for reimbursement through Hyundai, and fight for extremely delayed full reimbursement. NO RECALLS ISSUED FOR THIS KNOWN AND CONFIRMED ISSUE.
Additional Notes:
Pearl White 2017 Hyundai Santa Fe Sport purchased from dealer in 2020- paint began peeling, bubbling, and chipping from hood badly in 2022 and has increased, now starting to spread to side panels. Issue confirmed by multiple2017-2018 Elantra and Santa Fe owners in multiple places, multiple NHTSA complaints filed, class action lawsuit has been filed for the same issue with same make/model and vin beginning (5NM). A White Paint Warranty Extension Launch has been issued by Hyundai Assurance Car Care in December 2022, though consumers have complained that the dealers are making it exceedingly difficult to cover this known and widespread manufacturer issue; many dealers refuse to issue any coverage, or even reimbursement, many others offer only partial coverage. Most consumers are having to pay for the service in full, apply for reimbursement through Hyundai, and fight for extremely delayed full reimbursement. NO RECALLS ISSUED FOR THIS KNOWN AND CONFIRMED ISSUE.
Mfg Campaign: 11531355
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Corrective Action:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Additional Notes:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Mfg Campaign: 11530658
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Corrective Action:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Additional Notes:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Mfg Campaign: 11530658
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Corrective Action:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Additional Notes:
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
Mfg Campaign: 11530658
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over into a gas station where the vehicle started shaking and lost motive power and stalled. After several attempts the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic and stated that the #3 spark plug was misfiring and needed to be replaced. The vehicle was repaired but the failure recurred several times. The vehicle was taken to another independent mechanic and stated that the engine needed to be replaced. The dealer was contacted but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 104,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over into a gas station where the vehicle started shaking and lost motive power and stalled. After several attempts the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic and stated that the #3 spark plug was misfiring and needed to be replaced. The vehicle was repaired but the failure recurred several times. The vehicle was taken to another independent mechanic and stated that the engine needed to be replaced. The dealer was contacted but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 104,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over into a gas station where the vehicle started shaking and lost motive power and stalled. After several attempts the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic and stated that the #3 spark plug was misfiring and needed to be replaced. The vehicle was repaired but the failure recurred several times. The vehicle was taken to another independent mechanic and stated that the engine needed to be replaced. The dealer was contacted but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 104,000.
Mfg Campaign: 11530210
Recall Date: Jul 3, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while having a routine oil change performed, she was informed by the local dealer that the vehicle was 2-quarts low on engine oil. The dealer added engine oil. While driving, the oil warning light illuminated. The vehicle was taken back to the dealer where an oil consumption test was performed. The vehicle was taken back to the dealer where the valve cover gasket was removed, and the dealer informed the contact that the vehicle was not drivable. The vehicle was repaired but the failure recurred. The contact noticed oil on the driveway. The vehicle was towed to the coal dealer and the contact was informed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was contacted and declined to provide assistance. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while having a routine oil change performed, she was informed by the local dealer that the vehicle was 2-quarts low on engine oil. The dealer added engine oil. While driving, the oil warning light illuminated. The vehicle was taken back to the dealer where an oil consumption test was performed. The vehicle was taken back to the dealer where the valve cover gasket was removed, and the dealer informed the contact that the vehicle was not drivable. The vehicle was repaired but the failure recurred. The contact noticed oil on the driveway. The vehicle was towed to the coal dealer and the contact was informed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was contacted and declined to provide assistance. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while having a routine oil change performed, she was informed by the local dealer that the vehicle was 2-quarts low on engine oil. The dealer added engine oil. While driving, the oil warning light illuminated. The vehicle was taken back to the dealer where an oil consumption test was performed. The vehicle was taken back to the dealer where the valve cover gasket was removed, and the dealer informed the contact that the vehicle was not drivable. The vehicle was repaired but the failure recurred. The contact noticed oil on the driveway. The vehicle was towed to the coal dealer and the contact was informed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was contacted and declined to provide assistance. The failure mileage was approximately 46,000.
Mfg Campaign: 11528844
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at an undisclosed speed, or while the vehicle was idling, he heard an abnormal sound coming from under the hood of the vehicle. Additionally, the contact stated that he noticed that the engine was consuming an excessive amount of engine oil. The contact stated that a quart of engine oil was added every 1,000 miles driven. No warning lights were illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer where it was diagnosed and determined that the engine would eventually need to be replaced. The engine was cleaned; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that half the cost would be covered for the repair. The contact was provided a case number. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at an undisclosed speed, or while the vehicle was idling, he heard an abnormal sound coming from under the hood of the vehicle. Additionally, the contact stated that he noticed that the engine was consuming an excessive amount of engine oil. The contact stated that a quart of engine oil was added every 1,000 miles driven. No warning lights were illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer where it was diagnosed and determined that the engine would eventually need to be replaced. The engine was cleaned; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that half the cost would be covered for the repair. The contact was provided a case number. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at an undisclosed speed, or while the vehicle was idling, he heard an abnormal sound coming from under the hood of the vehicle. Additionally, the contact stated that he noticed that the engine was consuming an excessive amount of engine oil. The contact stated that a quart of engine oil was added every 1,000 miles driven. No warning lights were illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer where it was diagnosed and determined that the engine would eventually need to be replaced. The engine was cleaned; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that half the cost would be covered for the repair. The contact was provided a case number. The failure mileage was approximately 82,000.
Mfg Campaign: 11528268
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after driving 3,000 miles. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The mechanic informed the contact that a class-action lawsuit had been filed regarding to the failure and referred the contact to the NHTSA Hotline for assistance. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,400.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after driving 3,000 miles. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The mechanic informed the contact that a class-action lawsuit had been filed regarding to the failure and referred the contact to the NHTSA Hotline for assistance. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,400.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after driving 3,000 miles. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The mechanic informed the contact that a class-action lawsuit had been filed regarding to the failure and referred the contact to the NHTSA Hotline for assistance. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,400.
Mfg Campaign: 11528152
Recall Date: Jun 21, 2023
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