Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 165
Recall Date: Jun 5, 2017
Consumer Complaints
393 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11513664
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11513664
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11513664
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to “hopefully” fix this issue. This issue began around 85000 miles.
Corrective Action:
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to “hopefully” fix this issue. This issue began around 85000 miles.
Additional Notes:
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to “hopefully” fix this issue. This issue began around 85000 miles.
Mfg Campaign: 11513464
Recall Date: Mar 23, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle in stop-and-go traffic, a burning odor was suddenly present inside the cabin of the vehicle. After stopping the vehicle smoke and flames were coming from under the hood and the fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the incident and later retrieved the vehicle. The local dealer was not contacted. The failure mileage was 162,000.
Corrective Action:
The contact owned a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle in stop-and-go traffic, a burning odor was suddenly present inside the cabin of the vehicle. After stopping the vehicle smoke and flames were coming from under the hood and the fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the incident and later retrieved the vehicle. The local dealer was not contacted. The failure mileage was 162,000.
Additional Notes:
The contact owned a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle in stop-and-go traffic, a burning odor was suddenly present inside the cabin of the vehicle. After stopping the vehicle smoke and flames were coming from under the hood and the fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the incident and later retrieved the vehicle. The local dealer was not contacted. The failure mileage was 162,000.
Mfg Campaign: 11511172
Recall Date: Mar 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
Corrective Action:
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
Additional Notes:
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
Mfg Campaign: 11510526
Recall Date: Mar 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
Corrective Action:
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
Additional Notes:
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
Mfg Campaign: 11509928
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can’t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
Corrective Action:
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can’t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
Additional Notes:
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can’t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
Mfg Campaign: 11508804
Recall Date: Feb 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Corrective Action:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Additional Notes:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Mfg Campaign: 11508262
Recall Date: Feb 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Corrective Action:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Additional Notes:
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
Mfg Campaign: 11508262
Recall Date: Feb 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Starting in September 2022 the paint is peeling in several areas of 2017 Hyundai Santa fe with 36,000 miles. I have called many dealers around my area and No one will address this issue. All local Hyundai dealers refuse to address the recall . I called Hyundai corporate on several occasions and they refused to help me with this issue. I was told to find a dealer willing to paint it. There are not dealers with a Hyundai certified body shop that will paint it under the warranty. Hyundai sent a letter on Feb 13, 2023 stating the have extended the warranty but I am unable to get a dealer to repaint my peeling vehicle. Hyundai has refused to help me with this issue and told me if I cant find someone I will have to pay out of pocket for the paint to be fixed.
Corrective Action:
Starting in September 2022 the paint is peeling in several areas of 2017 Hyundai Santa fe with 36,000 miles. I have called many dealers around my area and No one will address this issue. All local Hyundai dealers refuse to address the recall . I called Hyundai corporate on several occasions and they refused to help me with this issue. I was told to find a dealer willing to paint it. There are not dealers with a Hyundai certified body shop that will paint it under the warranty. Hyundai sent a letter on Feb 13, 2023 stating the have extended the warranty but I am unable to get a dealer to repaint my peeling vehicle. Hyundai has refused to help me with this issue and told me if I cant find someone I will have to pay out of pocket for the paint to be fixed.
Additional Notes:
Starting in September 2022 the paint is peeling in several areas of 2017 Hyundai Santa fe with 36,000 miles. I have called many dealers around my area and No one will address this issue. All local Hyundai dealers refuse to address the recall . I called Hyundai corporate on several occasions and they refused to help me with this issue. I was told to find a dealer willing to paint it. There are not dealers with a Hyundai certified body shop that will paint it under the warranty. Hyundai sent a letter on Feb 13, 2023 stating the have extended the warranty but I am unable to get a dealer to repaint my peeling vehicle. Hyundai has refused to help me with this issue and told me if I cant find someone I will have to pay out of pocket for the paint to be fixed.
Mfg Campaign: 11507151
Recall Date: Feb 14, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506465
Recall Date: Feb 9, 2023
Hyundai Motor America
Defect Description:
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving over bumps in the roadway, there was an abnormal crunching sound coming from the front driver’s side of the vehicle. Upon inspection, it was discovered that the driver’s side front coil spring had fractured. The vehicle was taken to the local dealer who confirmed the failure and indicated that the coil spring needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact stated that NHTSA Campaign Number: 17V577000 (Suspension) was issued for the VIN of several preceding model years. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving over bumps in the roadway, there was an abnormal crunching sound coming from the front driver’s side of the vehicle. Upon inspection, it was discovered that the driver’s side front coil spring had fractured. The vehicle was taken to the local dealer who confirmed the failure and indicated that the coil spring needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact stated that NHTSA Campaign Number: 17V577000 (Suspension) was issued for the VIN of several preceding model years. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving over bumps in the roadway, there was an abnormal crunching sound coming from the front driver’s side of the vehicle. Upon inspection, it was discovered that the driver’s side front coil spring had fractured. The vehicle was taken to the local dealer who confirmed the failure and indicated that the coil spring needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact stated that NHTSA Campaign Number: 17V577000 (Suspension) was issued for the VIN of several preceding model years. The failure mileage was 85,000.
Mfg Campaign: 11505958
Recall Date: Feb 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
Mfg Campaign: 11504906
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
paint peeling
Corrective Action:
paint peeling
Additional Notes:
paint peeling
Mfg Campaign: 11505053
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car is burn oil, I get an oil change and in less than a month I have no oil, no signs of leaks, don’t understand why, my car only 69000 miles on it
Corrective Action:
Car is burn oil, I get an oil change and in less than a month I have no oil, no signs of leaks, don’t understand why, my car only 69000 miles on it
Additional Notes:
Car is burn oil, I get an oil change and in less than a month I have no oil, no signs of leaks, don’t understand why, my car only 69000 miles on it
Mfg Campaign: 11504774
Recall Date: Jan 31, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
Mfg Campaign: 11503715
Recall Date: Jan 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Mfg Campaign: 11501009
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine burns over 10th of oil every 5000 miles. Also has a constant check engine light due to misfire on 4th cylinder
Corrective Action:
Engine burns over 10th of oil every 5000 miles. Also has a constant check engine light due to misfire on 4th cylinder
Additional Notes:
Engine burns over 10th of oil every 5000 miles. Also has a constant check engine light due to misfire on 4th cylinder
Mfg Campaign: 11500652
Recall Date: Jan 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Oil pressure sensor failed allowing pressurized oil to leak both externally and also internally into the attached electrical harness. The oil that leaked into the harness traveled to the ECM. The repair shop personnel stated that the failure is not covered by the 10 yr 100,000 mile power train warranty but does possess a fire or electrical failure.
Corrective Action:
Oil pressure sensor failed allowing pressurized oil to leak both externally and also internally into the attached electrical harness. The oil that leaked into the harness traveled to the ECM. The repair shop personnel stated that the failure is not covered by the 10 yr 100,000 mile power train warranty but does possess a fire or electrical failure.
Additional Notes:
Oil pressure sensor failed allowing pressurized oil to leak both externally and also internally into the attached electrical harness. The oil that leaked into the harness traveled to the ECM. The repair shop personnel stated that the failure is not covered by the 10 yr 100,000 mile power train warranty but does possess a fire or electrical failure.
Mfg Campaign: 11500349
Recall Date: Jan 5, 2023
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