Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 165
Recall Date: Jun 5, 2017
Consumer Complaints
393 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.
Mfg Campaign: 11527271
Recall Date: Jun 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I had to replace my engine at approximately 111,000 miles. Prior to replacing the engine, the car required frequent oil changes prior to the 3,000 mile time frame. I took it to the Hyundai dealership but they said because it wasn't this specific issue, it wasn't covered under the special extended warranty. The car received regular oil changes and maintenance. I had to take the car to another maintenance shop to have the car repaired.
Corrective Action:
I had to replace my engine at approximately 111,000 miles. Prior to replacing the engine, the car required frequent oil changes prior to the 3,000 mile time frame. I took it to the Hyundai dealership but they said because it wasn't this specific issue, it wasn't covered under the special extended warranty. The car received regular oil changes and maintenance. I had to take the car to another maintenance shop to have the car repaired.
Additional Notes:
I had to replace my engine at approximately 111,000 miles. Prior to replacing the engine, the car required frequent oil changes prior to the 3,000 mile time frame. I took it to the Hyundai dealership but they said because it wasn't this specific issue, it wasn't covered under the special extended warranty. The car received regular oil changes and maintenance. I had to take the car to another maintenance shop to have the car repaired.
Mfg Campaign: 11525652
Recall Date: Jun 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to defective engine from manufacturer
Corrective Action:
Engine failure due to defective engine from manufacturer
Additional Notes:
Engine failure due to defective engine from manufacturer
Mfg Campaign: 11525446
Recall Date: Jun 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car burns oil excessively. I have never had to change my oil, because there is never any oil left. I can fill the engine with oil and check it a week later and it will be low. I have checked underneath the car when it has been sitting and there is no evident leak. This car goes through oil very quickly. There is a recall on this vehicle for an older year for the same exact issue I am having, but not a recall on this year of this vehicle.
Corrective Action:
The car burns oil excessively. I have never had to change my oil, because there is never any oil left. I can fill the engine with oil and check it a week later and it will be low. I have checked underneath the car when it has been sitting and there is no evident leak. This car goes through oil very quickly. There is a recall on this vehicle for an older year for the same exact issue I am having, but not a recall on this year of this vehicle.
Additional Notes:
The car burns oil excessively. I have never had to change my oil, because there is never any oil left. I can fill the engine with oil and check it a week later and it will be low. I have checked underneath the car when it has been sitting and there is no evident leak. This car goes through oil very quickly. There is a recall on this vehicle for an older year for the same exact issue I am having, but not a recall on this year of this vehicle.
Mfg Campaign: 11524525
Recall Date: May 30, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, upon taking the vehicle to the dealer, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, upon taking the vehicle to the dealer, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, upon taking the vehicle to the dealer, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11524044
Recall Date: May 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle had problems with oil consumption. I took it to Hyundai of Metairie and tried to tell them about the problem. They told me that they could not find an oil consumption issue, topped off my oil and then let me leave when I brought it back to them after an oil change that lost all of my oil in less than a month with no residue on my driveway and no obvious leak now they are telling me they will not fix my vehicle because I’m not the original owner of the vehicle, but I bought the Hyundai from Hyundai a Metairie and they did not disclose the information of oil consumption to me once I purchased a vehicle, so that technically is considered vehicle fraud. The lack of knowledge about the oil consumption at purchase was where they went wrong and now that there is a serious issue that will not stop and it is just outside of warranty even though I brought it to them several times before the warranty now they will not honor it. This recall on this issue has cost me thousands of dollars on a vehicle that will eventually give me engine failure.
Corrective Action:
My vehicle had problems with oil consumption. I took it to Hyundai of Metairie and tried to tell them about the problem. They told me that they could not find an oil consumption issue, topped off my oil and then let me leave when I brought it back to them after an oil change that lost all of my oil in less than a month with no residue on my driveway and no obvious leak now they are telling me they will not fix my vehicle because I’m not the original owner of the vehicle, but I bought the Hyundai from Hyundai a Metairie and they did not disclose the information of oil consumption to me once I purchased a vehicle, so that technically is considered vehicle fraud. The lack of knowledge about the oil consumption at purchase was where they went wrong and now that there is a serious issue that will not stop and it is just outside of warranty even though I brought it to them several times before the warranty now they will not honor it. This recall on this issue has cost me thousands of dollars on a vehicle that will eventually give me engine failure.
Additional Notes:
My vehicle had problems with oil consumption. I took it to Hyundai of Metairie and tried to tell them about the problem. They told me that they could not find an oil consumption issue, topped off my oil and then let me leave when I brought it back to them after an oil change that lost all of my oil in less than a month with no residue on my driveway and no obvious leak now they are telling me they will not fix my vehicle because I’m not the original owner of the vehicle, but I bought the Hyundai from Hyundai a Metairie and they did not disclose the information of oil consumption to me once I purchased a vehicle, so that technically is considered vehicle fraud. The lack of knowledge about the oil consumption at purchase was where they went wrong and now that there is a serious issue that will not stop and it is just outside of warranty even though I brought it to them several times before the warranty now they will not honor it. This recall on this issue has cost me thousands of dollars on a vehicle that will eventually give me engine failure.
Mfg Campaign: 11523669
Recall Date: May 24, 2023
Hyundai Motor America
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and then turned off independently. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the oil level was low, and a quart of oil was added. The contact then stated that on another occasion while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was then taken back to the dealer where another quart of oil was added. The contact was then advised by the dealer that an oil consumption test would be performed, and the contact was advised to drive the vehicle for 1,000 miles, and a tamper seal was placed on the vehicle. The contact stated that after driving 1,000 miles, 2 ½ quarts of oil had to be added to the engine. The vehicle was taken back to the dealer. The contact was concerned for her safety while driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and then turned off independently. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the oil level was low, and a quart of oil was added. The contact then stated that on another occasion while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was then taken back to the dealer where another quart of oil was added. The contact was then advised by the dealer that an oil consumption test would be performed, and the contact was advised to drive the vehicle for 1,000 miles, and a tamper seal was placed on the vehicle. The contact stated that after driving 1,000 miles, 2 ½ quarts of oil had to be added to the engine. The vehicle was taken back to the dealer. The contact was concerned for her safety while driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and then turned off independently. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the oil level was low, and a quart of oil was added. The contact then stated that on another occasion while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was then taken back to the dealer where another quart of oil was added. The contact was then advised by the dealer that an oil consumption test would be performed, and the contact was advised to drive the vehicle for 1,000 miles, and a tamper seal was placed on the vehicle. The contact stated that after driving 1,000 miles, 2 ½ quarts of oil had to be added to the engine. The vehicle was taken back to the dealer. The contact was concerned for her safety while driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.
Mfg Campaign: 11522098
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.
Mfg Campaign: 11520642
Recall Date: May 5, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of a highway. The contact stated no warning light was illuminated. The contact stated that she was able to restart the vehicle however, the check engine warning light became illuminated. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of a highway. The contact stated no warning light was illuminated. The contact stated that she was able to restart the vehicle however, the check engine warning light became illuminated. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of a highway. The contact stated no warning light was illuminated. The contact stated that she was able to restart the vehicle however, the check engine warning light became illuminated. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11519520
Recall Date: Apr 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Corrective Action:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Additional Notes:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Mfg Campaign: 11519203
Recall Date: Apr 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Corrective Action:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Additional Notes:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Mfg Campaign: 11519203
Recall Date: Apr 27, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Corrective Action:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Additional Notes:
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
Mfg Campaign: 11519203
Recall Date: Apr 27, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11517787
Recall Date: Apr 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.
Corrective Action:
Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.
Additional Notes:
Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.
Mfg Campaign: 11517879
Recall Date: Apr 19, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the blind spot warning system light illuminated. The contact then stated that the Blind Spot Detection System failed to alert him that another vehicle was nearby. The vehicle was taken to the dealer where it was diagnosed that the driver’s side blind spot detection assembly and rear radar needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,836.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the blind spot warning system light illuminated. The contact then stated that the Blind Spot Detection System failed to alert him that another vehicle was nearby. The vehicle was taken to the dealer where it was diagnosed that the driver’s side blind spot detection assembly and rear radar needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,836.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the blind spot warning system light illuminated. The contact then stated that the Blind Spot Detection System failed to alert him that another vehicle was nearby. The vehicle was taken to the dealer where it was diagnosed that the driver’s side blind spot detection assembly and rear radar needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,836.
Mfg Campaign: 11517442
Recall Date: Apr 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have problems with higher oil consumption, the Hyundai require a new engine but the Extended warranty don't want cover and requested a Tier down and warranty want me to cover for the tier down (2,925 dls) when my copay it is 250 dls and cover full engine and full transmission.
Corrective Action:
I have problems with higher oil consumption, the Hyundai require a new engine but the Extended warranty don't want cover and requested a Tier down and warranty want me to cover for the tier down (2,925 dls) when my copay it is 250 dls and cover full engine and full transmission.
Additional Notes:
I have problems with higher oil consumption, the Hyundai require a new engine but the Extended warranty don't want cover and requested a Tier down and warranty want me to cover for the tier down (2,925 dls) when my copay it is 250 dls and cover full engine and full transmission.
Mfg Campaign: 11516224
Recall Date: Apr 10, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This is a 2017 Santa Fe Sport with pearl white paint. The paint has peeled in 5 different spots on the car. I have taken it in 2 different times to have it repainted. It was told many times by the service people that this is a known issue to Hyundai but that corporate wouldn't do anything about it. The first time, the dealership completely covered the costs of the paint job in good faith since it was out of warranty. The second time, I was required to pay 5% of the paint job. End of February 2023, I received a letter from Hyundai corporate acknowledging an issue with the paint. They extended my warranty coverage 6 years from the date of purchase...so I had 2 months (until April 2023) of extra coverage. Does not seem like too much of an "extended warranty". This is a known issue yet it is barely being taken care of by Hyundai. They need to stand behind their products. I should also state that currently, I have 3 more spots where the paint is peeling and I need to take it in...again...for the third time.
Corrective Action:
This is a 2017 Santa Fe Sport with pearl white paint. The paint has peeled in 5 different spots on the car. I have taken it in 2 different times to have it repainted. It was told many times by the service people that this is a known issue to Hyundai but that corporate wouldn't do anything about it. The first time, the dealership completely covered the costs of the paint job in good faith since it was out of warranty. The second time, I was required to pay 5% of the paint job. End of February 2023, I received a letter from Hyundai corporate acknowledging an issue with the paint. They extended my warranty coverage 6 years from the date of purchase...so I had 2 months (until April 2023) of extra coverage. Does not seem like too much of an "extended warranty". This is a known issue yet it is barely being taken care of by Hyundai. They need to stand behind their products. I should also state that currently, I have 3 more spots where the paint is peeling and I need to take it in...again...for the third time.
Additional Notes:
This is a 2017 Santa Fe Sport with pearl white paint. The paint has peeled in 5 different spots on the car. I have taken it in 2 different times to have it repainted. It was told many times by the service people that this is a known issue to Hyundai but that corporate wouldn't do anything about it. The first time, the dealership completely covered the costs of the paint job in good faith since it was out of warranty. The second time, I was required to pay 5% of the paint job. End of February 2023, I received a letter from Hyundai corporate acknowledging an issue with the paint. They extended my warranty coverage 6 years from the date of purchase...so I had 2 months (until April 2023) of extra coverage. Does not seem like too much of an "extended warranty". This is a known issue yet it is barely being taken care of by Hyundai. They need to stand behind their products. I should also state that currently, I have 3 more spots where the paint is peeling and I need to take it in...again...for the third time.
Mfg Campaign: 11515687
Recall Date: Apr 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Corrective Action:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Additional Notes:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Mfg Campaign: 11514929
Recall Date: Apr 1, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Corrective Action:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Additional Notes:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Mfg Campaign: 11514929
Recall Date: Apr 1, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Corrective Action:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Additional Notes:
I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.
Mfg Campaign: 11514929
Recall Date: Apr 1, 2023
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