Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 237
Recall Date: Oct 27, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 171
Recall Date: Dec 13, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 167
Recall Date: Sep 20, 2017
Consumer Complaints
328 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's wife owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming approximately two quarts of oil every 2,000 miles driven. There was no warning light illuminated. Upon further inspection of the vehicle, the contact also discovered that gasoline had escaped from the fuel cylinder and had leaked into the crankcase. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Corrective Action:
The contact's wife owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming approximately two quarts of oil every 2,000 miles driven. There was no warning light illuminated. Upon further inspection of the vehicle, the contact also discovered that gasoline had escaped from the fuel cylinder and had leaked into the crankcase. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Additional Notes:
The contact's wife owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming approximately two quarts of oil every 2,000 miles driven. There was no warning light illuminated. Upon further inspection of the vehicle, the contact also discovered that gasoline had escaped from the fuel cylinder and had leaked into the crankcase. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Mfg Campaign: 11574080
Recall Date: Feb 26, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 50 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle had not been repaired under NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 50 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle had not been repaired under NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 50 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle had not been repaired under NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
Mfg Campaign: 11570762
Recall Date: Feb 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Corrective Action:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Additional Notes:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Mfg Campaign: 11570678
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Corrective Action:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Additional Notes:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Mfg Campaign: 11570678
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Corrective Action:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Additional Notes:
While driving in the Highway, my car lost engine power and lead to my car run no more than 40 miles per hour, after this I took my car to the garage and the said it was the knock sensor that course this issue. After being in the garage, my car knock sensor was replace for a new one to make sure this was giving good reads and while driving in a two way street it happen again and I believe this could be very dangerous if it happen while passing another car on in a crossway. Yes. Yes. As soon it happen the check engine light started blinking. It happens 3 times end of Nov 2023, early December and late December 2023.
Mfg Campaign: 11570678
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Corrective Action:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Additional Notes:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Mfg Campaign: 11567092
Recall Date: Jan 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Corrective Action:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Additional Notes:
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Mfg Campaign: 11567092
Recall Date: Jan 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on. The vehicle attempts to stall when changing gears after a stop or deceleration and the engine shutters at speeds 65mph or greater. I am afraid the vehicle will stall if a fast acceleration is required such as moving onto a highway. A diagnostic was performed to confirm the engine is causing the "Check Engine Light or Service Engine Soon Light."
Corrective Action:
The check engine light came on. The vehicle attempts to stall when changing gears after a stop or deceleration and the engine shutters at speeds 65mph or greater. I am afraid the vehicle will stall if a fast acceleration is required such as moving onto a highway. A diagnostic was performed to confirm the engine is causing the "Check Engine Light or Service Engine Soon Light."
Additional Notes:
The check engine light came on. The vehicle attempts to stall when changing gears after a stop or deceleration and the engine shutters at speeds 65mph or greater. I am afraid the vehicle will stall if a fast acceleration is required such as moving onto a highway. A diagnostic was performed to confirm the engine is causing the "Check Engine Light or Service Engine Soon Light."
Mfg Campaign: 11566246
Recall Date: Jan 18, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
On January 30th 2023 we made an appointment to take our 2018 Hyundai Santa Fe Sport to our local dealership in Newmarket Ontario Canada due to a clunking in the front end of the vehicle. On inspection our 2018 Santa Fe Sport was identified as having a BROKEN COIL SPRING on the driver side. Along with this inspection it was also noted the passenger strut/shock had been leaking and was out of fluid. The Newmarket Hyundai Dealership considered this to be an emergency repair. This was determined because the coil and or both coils could totally break and puncture the front tires. This information I obtained from the Hyundai recall 167!!! Although according to the recall seemed to be only in America we truly believe our 2018 Santa Fe Sport in Canada falls into the same category of the Hyundai recall 167. It has cost us a considerable amount of money as I personally am on a Disability Government Pension as well as my wife is also on a fixed Income Retirement Pension. As for our last 3 Brand New Purchases have been nothing but Hyundai Vehicles for their reliability Safety and long lasting enjoyment!!!! That being said we are a little disappointed that this front end Coil Spring Shock/Strut issue has now made us scared of what Could have happened because of this defect that does not seem to apply at the moment in Canada. We were certainly hoping to purchase at least 1 more Hyundai SUV Product or a Hyundai vehicle with continued Reliability Safety and Always a Pleasure to Drive Product. Unfortunately this occurence has caused us a considerable amount of doubt now as we were truly scared for our lives after the issue was diagnosed by the Hyundai Dealership. My wife and I would truly like to continue to believe in the Hyundai Product of Vehicles but are now extremely concerned about Reliability and Safety at this point. According to the diagnosis there could have been a CATASTROPHIC INCIDENT!!!
Corrective Action:
On January 30th 2023 we made an appointment to take our 2018 Hyundai Santa Fe Sport to our local dealership in Newmarket Ontario Canada due to a clunking in the front end of the vehicle. On inspection our 2018 Santa Fe Sport was identified as having a BROKEN COIL SPRING on the driver side. Along with this inspection it was also noted the passenger strut/shock had been leaking and was out of fluid. The Newmarket Hyundai Dealership considered this to be an emergency repair. This was determined because the coil and or both coils could totally break and puncture the front tires. This information I obtained from the Hyundai recall 167!!! Although according to the recall seemed to be only in America we truly believe our 2018 Santa Fe Sport in Canada falls into the same category of the Hyundai recall 167. It has cost us a considerable amount of money as I personally am on a Disability Government Pension as well as my wife is also on a fixed Income Retirement Pension. As for our last 3 Brand New Purchases have been nothing but Hyundai Vehicles for their reliability Safety and long lasting enjoyment!!!! That being said we are a little disappointed that this front end Coil Spring Shock/Strut issue has now made us scared of what Could have happened because of this defect that does not seem to apply at the moment in Canada. We were certainly hoping to purchase at least 1 more Hyundai SUV Product or a Hyundai vehicle with continued Reliability Safety and Always a Pleasure to Drive Product. Unfortunately this occurence has caused us a considerable amount of doubt now as we were truly scared for our lives after the issue was diagnosed by the Hyundai Dealership. My wife and I would truly like to continue to believe in the Hyundai Product of Vehicles but are now extremely concerned about Reliability and Safety at this point. According to the diagnosis there could have been a CATASTROPHIC INCIDENT!!!
Additional Notes:
On January 30th 2023 we made an appointment to take our 2018 Hyundai Santa Fe Sport to our local dealership in Newmarket Ontario Canada due to a clunking in the front end of the vehicle. On inspection our 2018 Santa Fe Sport was identified as having a BROKEN COIL SPRING on the driver side. Along with this inspection it was also noted the passenger strut/shock had been leaking and was out of fluid. The Newmarket Hyundai Dealership considered this to be an emergency repair. This was determined because the coil and or both coils could totally break and puncture the front tires. This information I obtained from the Hyundai recall 167!!! Although according to the recall seemed to be only in America we truly believe our 2018 Santa Fe Sport in Canada falls into the same category of the Hyundai recall 167. It has cost us a considerable amount of money as I personally am on a Disability Government Pension as well as my wife is also on a fixed Income Retirement Pension. As for our last 3 Brand New Purchases have been nothing but Hyundai Vehicles for their reliability Safety and long lasting enjoyment!!!! That being said we are a little disappointed that this front end Coil Spring Shock/Strut issue has now made us scared of what Could have happened because of this defect that does not seem to apply at the moment in Canada. We were certainly hoping to purchase at least 1 more Hyundai SUV Product or a Hyundai vehicle with continued Reliability Safety and Always a Pleasure to Drive Product. Unfortunately this occurence has caused us a considerable amount of doubt now as we were truly scared for our lives after the issue was diagnosed by the Hyundai Dealership. My wife and I would truly like to continue to believe in the Hyundai Product of Vehicles but are now extremely concerned about Reliability and Safety at this point. According to the diagnosis there could have been a CATASTROPHIC INCIDENT!!!
Mfg Campaign: 11562838
Recall Date: Dec 31, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This is a certified preowned vehicle. I am the second owner. I do my own maintenance. Currently this engine/vehicle has 64553 miles, I noticed it starting to use oil around the high 40k mile mark. There are no oil leaks. I have to add oil multiple times between oil changes and I just read that some of these can lock up and completely stop. I suspect this would be caused by people not checking their oil regularly however I am concerned that is the oil consumption is bad enough that this can happen at any time while driving so I wanted to add my complaint to any other existing complaints.
Corrective Action:
This is a certified preowned vehicle. I am the second owner. I do my own maintenance. Currently this engine/vehicle has 64553 miles, I noticed it starting to use oil around the high 40k mile mark. There are no oil leaks. I have to add oil multiple times between oil changes and I just read that some of these can lock up and completely stop. I suspect this would be caused by people not checking their oil regularly however I am concerned that is the oil consumption is bad enough that this can happen at any time while driving so I wanted to add my complaint to any other existing complaints.
Additional Notes:
This is a certified preowned vehicle. I am the second owner. I do my own maintenance. Currently this engine/vehicle has 64553 miles, I noticed it starting to use oil around the high 40k mile mark. There are no oil leaks. I have to add oil multiple times between oil changes and I just read that some of these can lock up and completely stop. I suspect this would be caused by people not checking their oil regularly however I am concerned that is the oil consumption is bad enough that this can happen at any time while driving so I wanted to add my complaint to any other existing complaints.
Mfg Campaign: 11562606
Recall Date: Dec 29, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11561906
Recall Date: Dec 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HIGH OIL CONSUMPTION: To the documented tune of 40 quarts consumed April17 - December 15, 2023, encompassing 24,116 driven miles. Hyundai America and this dealer knows all about this issue and is stalling on the remedy because it requires total engine replacement. Presently I am experiencing a P1326 engine knock sensor fault and I'm told by my mechanic a prospective catalytic converter failure due to high oil consumption. Experiencing loss of power and NO acceleration merging onto highway.
Corrective Action:
HIGH OIL CONSUMPTION: To the documented tune of 40 quarts consumed April17 - December 15, 2023, encompassing 24,116 driven miles. Hyundai America and this dealer knows all about this issue and is stalling on the remedy because it requires total engine replacement. Presently I am experiencing a P1326 engine knock sensor fault and I'm told by my mechanic a prospective catalytic converter failure due to high oil consumption. Experiencing loss of power and NO acceleration merging onto highway.
Additional Notes:
HIGH OIL CONSUMPTION: To the documented tune of 40 quarts consumed April17 - December 15, 2023, encompassing 24,116 driven miles. Hyundai America and this dealer knows all about this issue and is stalling on the remedy because it requires total engine replacement. Presently I am experiencing a P1326 engine knock sensor fault and I'm told by my mechanic a prospective catalytic converter failure due to high oil consumption. Experiencing loss of power and NO acceleration merging onto highway.
Mfg Campaign: 11560844
Recall Date: Dec 19, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the power steering and power brake functionality were still operable. The contact pulled the vehicle over and attempted to restart the vehicle however, after several attempts he stopped. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that there had been failure of pistons and rods in cylinders #1 and #3. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the power steering and power brake functionality were still operable. The contact pulled the vehicle over and attempted to restart the vehicle however, after several attempts he stopped. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that there had been failure of pistons and rods in cylinders #1 and #3. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the power steering and power brake functionality were still operable. The contact pulled the vehicle over and attempted to restart the vehicle however, after several attempts he stopped. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that there had been failure of pistons and rods in cylinders #1 and #3. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 120,000.
Mfg Campaign: 11558793
Recall Date: Dec 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Corrective Action:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Additional Notes:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Mfg Campaign: 11556822
Recall Date: Nov 26, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Corrective Action:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Additional Notes:
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Mfg Campaign: 11556822
Recall Date: Nov 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine consuming excessive oil which puts it and me at risk of catastrophic engine failure or fire either of which could cause an accident, injury or death to myself; other passengers and individuals nearby. This issue has been going on since shortly after purchase and Hyundai says it is a maintenance item and not a warranty or recall. I first informed them in July of 2021. I have since found out this has been a known issue and there was a class action suit in Ca. And numerous complaints to NHSTA. I went thru a series of Oil consumption test performed by and at the Hyundai dealership I purchased at- it failed all tests. Below are the dates mileage and how many quarts down it was each time VIN [XXX] DateMileageOil Added (QTS Down) 4/25/202381467fullStart tests 5/22/2023823261.7 6/22/2023838233.5 7/26/2023848432.5 8/15/202385567 Deep Clean 9/19/2023867613.0 10/25/2023878443.0 There should have been or should be a recall for this issue but Hyundai is avoiding responsibility INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine consuming excessive oil which puts it and me at risk of catastrophic engine failure or fire either of which could cause an accident, injury or death to myself; other passengers and individuals nearby. This issue has been going on since shortly after purchase and Hyundai says it is a maintenance item and not a warranty or recall. I first informed them in July of 2021. I have since found out this has been a known issue and there was a class action suit in Ca. And numerous complaints to NHSTA. I went thru a series of Oil consumption test performed by and at the Hyundai dealership I purchased at- it failed all tests. Below are the dates mileage and how many quarts down it was each time VIN [XXX] DateMileageOil Added (QTS Down) 4/25/202381467fullStart tests 5/22/2023823261.7 6/22/2023838233.5 7/26/2023848432.5 8/15/202385567 Deep Clean 9/19/2023867613.0 10/25/2023878443.0 There should have been or should be a recall for this issue but Hyundai is avoiding responsibility INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine consuming excessive oil which puts it and me at risk of catastrophic engine failure or fire either of which could cause an accident, injury or death to myself; other passengers and individuals nearby. This issue has been going on since shortly after purchase and Hyundai says it is a maintenance item and not a warranty or recall. I first informed them in July of 2021. I have since found out this has been a known issue and there was a class action suit in Ca. And numerous complaints to NHSTA. I went thru a series of Oil consumption test performed by and at the Hyundai dealership I purchased at- it failed all tests. Below are the dates mileage and how many quarts down it was each time VIN [XXX] DateMileageOil Added (QTS Down) 4/25/202381467fullStart tests 5/22/2023823261.7 6/22/2023838233.5 7/26/2023848432.5 8/15/202385567 Deep Clean 9/19/2023867613.0 10/25/2023878443.0 There should have been or should be a recall for this issue but Hyundai is avoiding responsibility INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11554844
Recall Date: Nov 13, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Corrective Action:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Additional Notes:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Mfg Campaign: 11554278
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Corrective Action:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Additional Notes:
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Mfg Campaign: 11554278
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Corrective Action:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Additional Notes:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Mfg Campaign: 11552356
Recall Date: Oct 28, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Corrective Action:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Additional Notes:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Mfg Campaign: 11552356
Recall Date: Oct 28, 2023
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Valencia, CA • 36 yrs
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