Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 237
Recall Date: Oct 27, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 171
Recall Date: Dec 13, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 167
Recall Date: Sep 20, 2017
Consumer Complaints
328 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Corrective Action:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Additional Notes:
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Mfg Campaign: 11552356
Recall Date: Oct 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming 2 qts of oil every 1000 miles. Just had spark plugs replaced as the plugs fouled out due to oil leaking into cylinder. Dealership says the engine must blow for them to approve a new engine under warranty. This is a family vehicle with young children. If the engine fails, the vehicle will lose power brakes ans steering .
Corrective Action:
Engine is consuming 2 qts of oil every 1000 miles. Just had spark plugs replaced as the plugs fouled out due to oil leaking into cylinder. Dealership says the engine must blow for them to approve a new engine under warranty. This is a family vehicle with young children. If the engine fails, the vehicle will lose power brakes ans steering .
Additional Notes:
Engine is consuming 2 qts of oil every 1000 miles. Just had spark plugs replaced as the plugs fouled out due to oil leaking into cylinder. Dealership says the engine must blow for them to approve a new engine under warranty. This is a family vehicle with young children. If the engine fails, the vehicle will lose power brakes ans steering .
Mfg Campaign: 11552365
Recall Date: Oct 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Corrective Action:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Additional Notes:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Mfg Campaign: 11550281
Recall Date: Oct 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Corrective Action:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Additional Notes:
I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.
Mfg Campaign: 11550281
Recall Date: Oct 16, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind Spot Detection System failed without warning. No obvious indication it has failed. No warning lamps, messages appeared at any time. In operatioin, neither left nor right side provided warning of cars in blind spot and no audio alert was sounded when changing lanes with turn signal on and car in blind spot. (BSD failures - and any advanced safety system failure - should be readily made apparent with an alert or indication of some kind) This safety system can prevent many accidents. However, as more advanced systems are in automobiles and used, the drivers rely on them functioning properly. When they fail without indication - and the driver assumes it works, it can lead to accidents that might otherwise be avoided. If the driver is aware that the system is not working - extra vigilance, for instance, could be used. The car may be made available for inspection upon request. The problem will be reported to dealer on 10 October 2023 for analysis and repair. The car, as of this moment has not been inspected by others.
Corrective Action:
Blind Spot Detection System failed without warning. No obvious indication it has failed. No warning lamps, messages appeared at any time. In operatioin, neither left nor right side provided warning of cars in blind spot and no audio alert was sounded when changing lanes with turn signal on and car in blind spot. (BSD failures - and any advanced safety system failure - should be readily made apparent with an alert or indication of some kind) This safety system can prevent many accidents. However, as more advanced systems are in automobiles and used, the drivers rely on them functioning properly. When they fail without indication - and the driver assumes it works, it can lead to accidents that might otherwise be avoided. If the driver is aware that the system is not working - extra vigilance, for instance, could be used. The car may be made available for inspection upon request. The problem will be reported to dealer on 10 October 2023 for analysis and repair. The car, as of this moment has not been inspected by others.
Additional Notes:
Blind Spot Detection System failed without warning. No obvious indication it has failed. No warning lamps, messages appeared at any time. In operatioin, neither left nor right side provided warning of cars in blind spot and no audio alert was sounded when changing lanes with turn signal on and car in blind spot. (BSD failures - and any advanced safety system failure - should be readily made apparent with an alert or indication of some kind) This safety system can prevent many accidents. However, as more advanced systems are in automobiles and used, the drivers rely on them functioning properly. When they fail without indication - and the driver assumes it works, it can lead to accidents that might otherwise be avoided. If the driver is aware that the system is not working - extra vigilance, for instance, could be used. The car may be made available for inspection upon request. The problem will be reported to dealer on 10 October 2023 for analysis and repair. The car, as of this moment has not been inspected by others.
Mfg Campaign: 11549126
Recall Date: Oct 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
major engine oil leak caused by defective drain plug receptacle. replaced washer and plug twice. still leaks. could cause engine failure.
Corrective Action:
major engine oil leak caused by defective drain plug receptacle. replaced washer and plug twice. still leaks. could cause engine failure.
Additional Notes:
major engine oil leak caused by defective drain plug receptacle. replaced washer and plug twice. still leaks. could cause engine failure.
Mfg Campaign: 11548977
Recall Date: Oct 9, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In may july of 2023 a bubble in the paint came up about size of a large egg. It has since gotten larger every week and broke open leaving exposed metal and paint falls off while driving hitting windshield I reported to Hyundai motor company but as soon as they could get me in at a dealer mid October. I have pictures from the beginning of the bubble until now showing how it looked when it started and how much worse it’s been getting every week
Corrective Action:
In may july of 2023 a bubble in the paint came up about size of a large egg. It has since gotten larger every week and broke open leaving exposed metal and paint falls off while driving hitting windshield I reported to Hyundai motor company but as soon as they could get me in at a dealer mid October. I have pictures from the beginning of the bubble until now showing how it looked when it started and how much worse it’s been getting every week
Additional Notes:
In may july of 2023 a bubble in the paint came up about size of a large egg. It has since gotten larger every week and broke open leaving exposed metal and paint falls off while driving hitting windshield I reported to Hyundai motor company but as soon as they could get me in at a dealer mid October. I have pictures from the beginning of the bubble until now showing how it looked when it started and how much worse it’s been getting every week
Mfg Campaign: 11546672
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Mfg Campaign: 11545651
Recall Date: Sep 20, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
Mfg Campaign: 11545651
Recall Date: Sep 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil leaking from drain plug, Threads in the oil pan look okay after being verified by my mechanic,had the drain plug replaced three times and the issue persists.
Corrective Action:
Oil leaking from drain plug, Threads in the oil pan look okay after being verified by my mechanic,had the drain plug replaced three times and the issue persists.
Additional Notes:
Oil leaking from drain plug, Threads in the oil pan look okay after being verified by my mechanic,had the drain plug replaced three times and the issue persists.
Mfg Campaign: 11544972
Recall Date: Sep 16, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT MY VEHICLE NEW I 2018 IT ONLY HAS 5,518 MILES THE THE ABS LITE CAME ON I TOOK IT STRAIGHT TO THE DEALER THEY RAN A CHECK ON IT SHOWES THE R R WHEEL BEARING WHEEL ASSEMBLY BAD / IT SHOULD BE WARRANTYED OF TIME IVE HAD FOR 63 1/2 MONTHS IT SHOULD BE CLASSED AS A FACTORY DEFECT /IT HASNT CAUSED ANY PROBLUM BUT WOULD OF HAD I BEEN ON A TRIP IT COULD OF CAUSED AN ACCIDENT THEY GAVE EST TO REPAIR AT 676.44 FOR PARTS AND 289.98 LABOR / A TOTAL OF 966.42
Corrective Action:
I BOUGHT MY VEHICLE NEW I 2018 IT ONLY HAS 5,518 MILES THE THE ABS LITE CAME ON I TOOK IT STRAIGHT TO THE DEALER THEY RAN A CHECK ON IT SHOWES THE R R WHEEL BEARING WHEEL ASSEMBLY BAD / IT SHOULD BE WARRANTYED OF TIME IVE HAD FOR 63 1/2 MONTHS IT SHOULD BE CLASSED AS A FACTORY DEFECT /IT HASNT CAUSED ANY PROBLUM BUT WOULD OF HAD I BEEN ON A TRIP IT COULD OF CAUSED AN ACCIDENT THEY GAVE EST TO REPAIR AT 676.44 FOR PARTS AND 289.98 LABOR / A TOTAL OF 966.42
Additional Notes:
I BOUGHT MY VEHICLE NEW I 2018 IT ONLY HAS 5,518 MILES THE THE ABS LITE CAME ON I TOOK IT STRAIGHT TO THE DEALER THEY RAN A CHECK ON IT SHOWES THE R R WHEEL BEARING WHEEL ASSEMBLY BAD / IT SHOULD BE WARRANTYED OF TIME IVE HAD FOR 63 1/2 MONTHS IT SHOULD BE CLASSED AS A FACTORY DEFECT /IT HASNT CAUSED ANY PROBLUM BUT WOULD OF HAD I BEEN ON A TRIP IT COULD OF CAUSED AN ACCIDENT THEY GAVE EST TO REPAIR AT 676.44 FOR PARTS AND 289.98 LABOR / A TOTAL OF 966.42
Mfg Campaign: 11544069
Recall Date: Sep 12, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
paint peeling from roof of vehicle
Corrective Action:
paint peeling from roof of vehicle
Additional Notes:
paint peeling from roof of vehicle
Mfg Campaign: 11538478
Recall Date: Aug 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Corrective Action:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Additional Notes:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Mfg Campaign: 11537924
Recall Date: Aug 11, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Corrective Action:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Additional Notes:
In May, my vehicle began having issues with acceleration and was choking when going uphill, or would start choking when slowing to turn or start moving after being stopped. The engine light came on and had code P1326. Dealership did a system update and it went away. The car broke down not long after, wouldn't start. Replaced battery as it wouldn't charge and was drained. Still didn't work. Towed it to dealership. After several days, they said it might be the crankshaft position sensor. A local mechanic replaced it, it did not fix it. Spark plugs were completely burnt up and covered in gas. Changed spark plugs and it seemed fixed, until it broke down last week. Has code P0420 now. Checked oil, it has absolutely no oil in it and it has only been about 3000 miles since my last oil change. It is due for an oil change, but should not be completely out of oil. Burning oil can clog cat converter, causing P0420 code. My vehicle has a theta engine, which was involved in a lawsuit and settlement, which I only learned about yesterday, and have missed the deadline to file a claim. The vehicle has lost acceleration and died while driving, posing a risk to myself and other drivers. Vehicle is unreliable and unsafe. Dealership failed to tell me anything about my spark plugs, and did not mention my vehicle having oil issues. Non-dealership mechanics have been the ones to bring the issues to my attention. Corporate Hyundai will also not help.
Mfg Campaign: 11537924
Recall Date: Aug 11, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The 2018 Hyundai Santa Fe Sport's body coating is clearly a hazardous manufacturer defect. The paint warranty for this and other models and model years was extended to 5 years late last year, but did not provide us with any safeguard. As a warranty, correction of the defect would only be approved by Hyundai if there was an observed problem. Within weeks of the end of the vehicle's 5-year warranty period, the pearl white paint suddenly started bubbling on the front hood in June 2023. Within a month, the bubbling and peeling had extended along the entire width of the hood as the deterioration accelerated with wind impact during each drive and water impact during frequent Florida downpours. The white paint separated cleanly from the base coating, clearly indicating poor paint material and/or factory application (i.e., failure of coating layers to adequately bind). The situation had degraded to making further driving hazardous, as moving at speeds above 35 - 40 mph caused additional peeling and flaking, which caused distractive flagging of loosened patches followed by tearing of large and small pieces of paint. The former would suddenly detach and "fly" towards and past the windshield, while the latter separated from the hood in streams that resembled snowflakes. These seriously distracted the driver, and presumably nearby motorists as well, putting all at risk. Fortunately, this has not resulted in an accident. We're aware that Hyundai is responsible for this road hazard, but cannot rely on a timely recall to remedy the matter. So, at the end of July, we had the vehicle stripped to expose the metal, and reapply coatings the way they should have been at the factory. This of course was done at significant personal cost. So far, this has played out very unfavorably in terms of the public perception of the lack of accountability for this manufacturing defect by Hyundai and the NHTSA, both of whom have been keenly aware of this years-long, on-going risk to U.S. motorists.
Corrective Action:
The 2018 Hyundai Santa Fe Sport's body coating is clearly a hazardous manufacturer defect. The paint warranty for this and other models and model years was extended to 5 years late last year, but did not provide us with any safeguard. As a warranty, correction of the defect would only be approved by Hyundai if there was an observed problem. Within weeks of the end of the vehicle's 5-year warranty period, the pearl white paint suddenly started bubbling on the front hood in June 2023. Within a month, the bubbling and peeling had extended along the entire width of the hood as the deterioration accelerated with wind impact during each drive and water impact during frequent Florida downpours. The white paint separated cleanly from the base coating, clearly indicating poor paint material and/or factory application (i.e., failure of coating layers to adequately bind). The situation had degraded to making further driving hazardous, as moving at speeds above 35 - 40 mph caused additional peeling and flaking, which caused distractive flagging of loosened patches followed by tearing of large and small pieces of paint. The former would suddenly detach and "fly" towards and past the windshield, while the latter separated from the hood in streams that resembled snowflakes. These seriously distracted the driver, and presumably nearby motorists as well, putting all at risk. Fortunately, this has not resulted in an accident. We're aware that Hyundai is responsible for this road hazard, but cannot rely on a timely recall to remedy the matter. So, at the end of July, we had the vehicle stripped to expose the metal, and reapply coatings the way they should have been at the factory. This of course was done at significant personal cost. So far, this has played out very unfavorably in terms of the public perception of the lack of accountability for this manufacturing defect by Hyundai and the NHTSA, both of whom have been keenly aware of this years-long, on-going risk to U.S. motorists.
Additional Notes:
The 2018 Hyundai Santa Fe Sport's body coating is clearly a hazardous manufacturer defect. The paint warranty for this and other models and model years was extended to 5 years late last year, but did not provide us with any safeguard. As a warranty, correction of the defect would only be approved by Hyundai if there was an observed problem. Within weeks of the end of the vehicle's 5-year warranty period, the pearl white paint suddenly started bubbling on the front hood in June 2023. Within a month, the bubbling and peeling had extended along the entire width of the hood as the deterioration accelerated with wind impact during each drive and water impact during frequent Florida downpours. The white paint separated cleanly from the base coating, clearly indicating poor paint material and/or factory application (i.e., failure of coating layers to adequately bind). The situation had degraded to making further driving hazardous, as moving at speeds above 35 - 40 mph caused additional peeling and flaking, which caused distractive flagging of loosened patches followed by tearing of large and small pieces of paint. The former would suddenly detach and "fly" towards and past the windshield, while the latter separated from the hood in streams that resembled snowflakes. These seriously distracted the driver, and presumably nearby motorists as well, putting all at risk. Fortunately, this has not resulted in an accident. We're aware that Hyundai is responsible for this road hazard, but cannot rely on a timely recall to remedy the matter. So, at the end of July, we had the vehicle stripped to expose the metal, and reapply coatings the way they should have been at the factory. This of course was done at significant personal cost. So far, this has played out very unfavorably in terms of the public perception of the lack of accountability for this manufacturing defect by Hyundai and the NHTSA, both of whom have been keenly aware of this years-long, on-going risk to U.S. motorists.
Mfg Campaign: 11537952
Recall Date: Aug 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that she received an alert notification on her phone of an undisclosed recall. The contact then notified the dealer and confirmed that the VIN was included the NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and scheduled an appointment. The contact stated that while driving at an undisclosed speed to the dealer, she noticed smoke coming from under the hood of the vehicle. The contact then heard a loud explosion coming from under the hood and abruptly depressed the brake pedal to stop the vehicle. No warning lights were illuminated. The contact was able to pull off the roadway. The contact became aware of a trail of oil on the ground. The vehicle was towed to the dealer where it was diagnosed with an internal combustion failure and the contact was informed that the engine needed to be replaced. Additionally, the contact stated that the vehicle was deemed a total loss by the dealer, but the vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and Service Campaign 953: ECM & Cluster Update. The contact was provided a case number and advised to call the NHTSA Hotline. The approximate failure mileage was 87,000.
Corrective Action:
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that she received an alert notification on her phone of an undisclosed recall. The contact then notified the dealer and confirmed that the VIN was included the NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and scheduled an appointment. The contact stated that while driving at an undisclosed speed to the dealer, she noticed smoke coming from under the hood of the vehicle. The contact then heard a loud explosion coming from under the hood and abruptly depressed the brake pedal to stop the vehicle. No warning lights were illuminated. The contact was able to pull off the roadway. The contact became aware of a trail of oil on the ground. The vehicle was towed to the dealer where it was diagnosed with an internal combustion failure and the contact was informed that the engine needed to be replaced. Additionally, the contact stated that the vehicle was deemed a total loss by the dealer, but the vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and Service Campaign 953: ECM & Cluster Update. The contact was provided a case number and advised to call the NHTSA Hotline. The approximate failure mileage was 87,000.
Additional Notes:
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that she received an alert notification on her phone of an undisclosed recall. The contact then notified the dealer and confirmed that the VIN was included the NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and scheduled an appointment. The contact stated that while driving at an undisclosed speed to the dealer, she noticed smoke coming from under the hood of the vehicle. The contact then heard a loud explosion coming from under the hood and abruptly depressed the brake pedal to stop the vehicle. No warning lights were illuminated. The contact was able to pull off the roadway. The contact became aware of a trail of oil on the ground. The vehicle was towed to the dealer where it was diagnosed with an internal combustion failure and the contact was informed that the engine needed to be replaced. Additionally, the contact stated that the vehicle was deemed a total loss by the dealer, but the vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) and Service Campaign 953: ECM & Cluster Update. The contact was provided a case number and advised to call the NHTSA Hotline. The approximate failure mileage was 87,000.
Mfg Campaign: 11537999
Recall Date: Aug 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taken the vehicle to an independent mechanic for an oil change, she was informed that there was no oil in the vehicle. The mechanic determined that oil was leaking into the engine and the spark plugs needed to be replaced. The mechanic replaced the spark plugs on 4 occasions; however, the failure persisted. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, who could not repair the vehicle, but advised the contact to replace the oil every 1,000 miles. The contact stated that she had been adding a quarter of oil every 2-3 days. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taken the vehicle to an independent mechanic for an oil change, she was informed that there was no oil in the vehicle. The mechanic determined that oil was leaking into the engine and the spark plugs needed to be replaced. The mechanic replaced the spark plugs on 4 occasions; however, the failure persisted. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, who could not repair the vehicle, but advised the contact to replace the oil every 1,000 miles. The contact stated that she had been adding a quarter of oil every 2-3 days. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taken the vehicle to an independent mechanic for an oil change, she was informed that there was no oil in the vehicle. The mechanic determined that oil was leaking into the engine and the spark plugs needed to be replaced. The mechanic replaced the spark plugs on 4 occasions; however, the failure persisted. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, who could not repair the vehicle, but advised the contact to replace the oil every 1,000 miles. The contact stated that she had been adding a quarter of oil every 2-3 days. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11537040
Recall Date: Aug 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Bought a used 2018 Hyundai Santa Fe Sport in December of 2022, as a second owner from a third party car dealer. No extended warranty was purchased. The vehicle currently has 122,750 miles. At the second oil change service done at Valvoline they told us it was not showing it had oil at the dipstick. I have driven it 337 miles thus far and it is already showing at the low mark. There is a recent settled law suit regarding excessive oil consumption. Some articles regarding the law suit listed 2010-2012 and 2015-2021 Hyundai Santa Fe as being affected, but the settlement only lists 2010-2012, as such the VIN recall search brings nothing. This vehicle is excessively consuming oil and I suspect the engine will seize in the near future.
Corrective Action:
Bought a used 2018 Hyundai Santa Fe Sport in December of 2022, as a second owner from a third party car dealer. No extended warranty was purchased. The vehicle currently has 122,750 miles. At the second oil change service done at Valvoline they told us it was not showing it had oil at the dipstick. I have driven it 337 miles thus far and it is already showing at the low mark. There is a recent settled law suit regarding excessive oil consumption. Some articles regarding the law suit listed 2010-2012 and 2015-2021 Hyundai Santa Fe as being affected, but the settlement only lists 2010-2012, as such the VIN recall search brings nothing. This vehicle is excessively consuming oil and I suspect the engine will seize in the near future.
Additional Notes:
Bought a used 2018 Hyundai Santa Fe Sport in December of 2022, as a second owner from a third party car dealer. No extended warranty was purchased. The vehicle currently has 122,750 miles. At the second oil change service done at Valvoline they told us it was not showing it had oil at the dipstick. I have driven it 337 miles thus far and it is already showing at the low mark. There is a recent settled law suit regarding excessive oil consumption. Some articles regarding the law suit listed 2010-2012 and 2015-2021 Hyundai Santa Fe as being affected, but the settlement only lists 2010-2012, as such the VIN recall search brings nothing. This vehicle is excessively consuming oil and I suspect the engine will seize in the near future.
Mfg Campaign: 11537053
Recall Date: Aug 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car went dead in the middle of the highway and put me and my daughter in danger. Dealership didn't do anything to fix or warn me of what was about to happen. was taken into dealership for excessive oil consumption
Corrective Action:
Car went dead in the middle of the highway and put me and my daughter in danger. Dealership didn't do anything to fix or warn me of what was about to happen. was taken into dealership for excessive oil consumption
Additional Notes:
Car went dead in the middle of the highway and put me and my daughter in danger. Dealership didn't do anything to fix or warn me of what was about to happen. was taken into dealership for excessive oil consumption
Mfg Campaign: 11534855
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving 55 miles an hour down a major highway all of the sudden my vehicle jumps and lost all power. I did managed to make it onto the side of the road. I turned off the vehicle and turned it back on it was making a crazy noise. It is now not drivable due to the engine failure.
Corrective Action:
I was driving 55 miles an hour down a major highway all of the sudden my vehicle jumps and lost all power. I did managed to make it onto the side of the road. I turned off the vehicle and turned it back on it was making a crazy noise. It is now not drivable due to the engine failure.
Additional Notes:
I was driving 55 miles an hour down a major highway all of the sudden my vehicle jumps and lost all power. I did managed to make it onto the side of the road. I turned off the vehicle and turned it back on it was making a crazy noise. It is now not drivable due to the engine failure.
Mfg Campaign: 11534692
Recall Date: Jul 26, 2023
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