Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
278 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failed while driving in traffic almost causing an accident. Had it towed to dealership. I was informed there was a recall for engine failure but dealership is telling me that manufacturer has denied the recall saying it has already been taken care of which is false. I also found out that when I bought the vehicle from a licensed dealer in 2018, that ownership was never transferred. The dealership is also telling me that the vehicle is still listed in another company name which is why I never received any recall information. Now I am stuck with a financed vehicle with several recalls that the dealership and manufacturer are refusing to honor.
Corrective Action:
Engine failed while driving in traffic almost causing an accident. Had it towed to dealership. I was informed there was a recall for engine failure but dealership is telling me that manufacturer has denied the recall saying it has already been taken care of which is false. I also found out that when I bought the vehicle from a licensed dealer in 2018, that ownership was never transferred. The dealership is also telling me that the vehicle is still listed in another company name which is why I never received any recall information. Now I am stuck with a financed vehicle with several recalls that the dealership and manufacturer are refusing to honor.
Additional Notes:
Engine failed while driving in traffic almost causing an accident. Had it towed to dealership. I was informed there was a recall for engine failure but dealership is telling me that manufacturer has denied the recall saying it has already been taken care of which is false. I also found out that when I bought the vehicle from a licensed dealer in 2018, that ownership was never transferred. The dealership is also telling me that the vehicle is still listed in another company name which is why I never received any recall information. Now I am stuck with a financed vehicle with several recalls that the dealership and manufacturer are refusing to honor.
Mfg Campaign: 11438306
Recall Date: Oct 27, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Check engine light went on in 4/2021. Brought to local mechanic and states that it is an evaporator issue. Claims I didn't close gas cap tight enough. He reset code, closes gas cap and no check engine light. I bring it back after filling up my tank again tells me that it is because I don't close it tight enough. I oil change in 4/2021 and ask to check the code again. He claims may be a small leak and that I can drive it. I bring it back in late June early July for another oil change and light is on again. He claims small leak and it is fine to drive. I pick it up and he has car for a week to do oil change in Sept and to double check the check engine light and he says he fixed it with a new sensor for the evaporator. Light goes back on two days later. Take it to another mechanic who replaces his work and claims not good electric work. Another day of driving and check engine light is on. Bring it back to mechanic states no oil and that he puts 4.5 cans of oil into car and that the engine needs to be replaced. I am meticulous with cars. I ALWAYS get my oil changed every 3-5K miles. There is no way that I drove this car too hard or didn't have an oil leak. I park in the same spot at home and work every day - no leaks. It did not blow oil either. Please advise.
Corrective Action:
Check engine light went on in 4/2021. Brought to local mechanic and states that it is an evaporator issue. Claims I didn't close gas cap tight enough. He reset code, closes gas cap and no check engine light. I bring it back after filling up my tank again tells me that it is because I don't close it tight enough. I oil change in 4/2021 and ask to check the code again. He claims may be a small leak and that I can drive it. I bring it back in late June early July for another oil change and light is on again. He claims small leak and it is fine to drive. I pick it up and he has car for a week to do oil change in Sept and to double check the check engine light and he says he fixed it with a new sensor for the evaporator. Light goes back on two days later. Take it to another mechanic who replaces his work and claims not good electric work. Another day of driving and check engine light is on. Bring it back to mechanic states no oil and that he puts 4.5 cans of oil into car and that the engine needs to be replaced. I am meticulous with cars. I ALWAYS get my oil changed every 3-5K miles. There is no way that I drove this car too hard or didn't have an oil leak. I park in the same spot at home and work every day - no leaks. It did not blow oil either. Please advise.
Additional Notes:
Check engine light went on in 4/2021. Brought to local mechanic and states that it is an evaporator issue. Claims I didn't close gas cap tight enough. He reset code, closes gas cap and no check engine light. I bring it back after filling up my tank again tells me that it is because I don't close it tight enough. I oil change in 4/2021 and ask to check the code again. He claims may be a small leak and that I can drive it. I bring it back in late June early July for another oil change and light is on again. He claims small leak and it is fine to drive. I pick it up and he has car for a week to do oil change in Sept and to double check the check engine light and he says he fixed it with a new sensor for the evaporator. Light goes back on two days later. Take it to another mechanic who replaces his work and claims not good electric work. Another day of driving and check engine light is on. Bring it back to mechanic states no oil and that he puts 4.5 cans of oil into car and that the engine needs to be replaced. I am meticulous with cars. I ALWAYS get my oil changed every 3-5K miles. There is no way that I drove this car too hard or didn't have an oil leak. I park in the same spot at home and work every day - no leaks. It did not blow oil either. Please advise.
Mfg Campaign: 11438071
Recall Date: Oct 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
vehicle went in for state inspection repairs 10/20/21 w/dtc code p0453 included.vehicle was returned 10/21/21 after inspection and engine seized down the road from dealership.no loaner car recieved had to take shuttle. seized at 86000 miles. car prior was burning up engine oil abnormally & would hesitate when trying to take off from a stop or regular driving. small knocking noise heard as well at times .regularly maintenced and had ecm #953 update 05/22/2019 waiting to hear back from irwin hyundai in nh
Corrective Action:
vehicle went in for state inspection repairs 10/20/21 w/dtc code p0453 included.vehicle was returned 10/21/21 after inspection and engine seized down the road from dealership.no loaner car recieved had to take shuttle. seized at 86000 miles. car prior was burning up engine oil abnormally & would hesitate when trying to take off from a stop or regular driving. small knocking noise heard as well at times .regularly maintenced and had ecm #953 update 05/22/2019 waiting to hear back from irwin hyundai in nh
Additional Notes:
vehicle went in for state inspection repairs 10/20/21 w/dtc code p0453 included.vehicle was returned 10/21/21 after inspection and engine seized down the road from dealership.no loaner car recieved had to take shuttle. seized at 86000 miles. car prior was burning up engine oil abnormally & would hesitate when trying to take off from a stop or regular driving. small knocking noise heard as well at times .regularly maintenced and had ecm #953 update 05/22/2019 waiting to hear back from irwin hyundai in nh
Mfg Campaign: 11437689
Recall Date: Oct 21, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My son was on the expressway and vehicle started to slow down and would not accelerate. The check engine light came on. He pulled over and the engine died and would not restart. I had the car towed to a vehicle repair place and they found that the engine had thrown a rod and needs to be replaced. Vehicle has been well maintained and was in good shape. It was just purchased used from a dealer 05/03/21.
Corrective Action:
My son was on the expressway and vehicle started to slow down and would not accelerate. The check engine light came on. He pulled over and the engine died and would not restart. I had the car towed to a vehicle repair place and they found that the engine had thrown a rod and needs to be replaced. Vehicle has been well maintained and was in good shape. It was just purchased used from a dealer 05/03/21.
Additional Notes:
My son was on the expressway and vehicle started to slow down and would not accelerate. The check engine light came on. He pulled over and the engine died and would not restart. I had the car towed to a vehicle repair place and they found that the engine had thrown a rod and needs to be replaced. Vehicle has been well maintained and was in good shape. It was just purchased used from a dealer 05/03/21.
Mfg Campaign: 11437479
Recall Date: Oct 20, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I own a 2016 Hyundai Santa Fe,. Back in May of 2021, my children and I were driving home from the beach. The engine in the car began making a strange knocking sound halfway through the trip, but the engine light did not illuminate. We thankfully made it home safely. I had my local mechanic take a look at the car and he said that the knocking sound is considered the death knell of any engine. I was shocked. How could a well-maintained 5 year old car's engine need to be replaced? I called Hyundai and they advised me to bring the car to a dealership for a service manager to diagnose and call them after three days to submit a claim. For our own safety I had the car towed to the local dealership, they serviced and diagnosed as a knocking sound coming from the bearings. The engine failed during examination. I have been submitting, resubmitting, and escalating claims since. The claims manager in corporate rejected my claim because the test they perform to diagnose the engine as defective requires that the engine be running. This is obviously a circular argument created to reject claims. I have since read court documents for the class actions suits describing the issues that Hyundai so far refuses to acknowledge and address (other than through updates and recalls that don't resolve the root of the problem) regarding their manufacturing and design defects that lead to premature engine wear and damage. The manufacturing process leaves metal debris (also known as swarf) in the engines and/or poorly machined engine components resulting in metal on metal contact in the rotating assembly of the engine leading to catastrophic engine failure. Hyundai is with full knowledge of the issues (all of these problems have been reported to the NHTSA for many years now) marketing, selling and distributing under false and fraudulent pretenses their cars to the general public. This is unjust, unsafe, unlawful and fraudulent. This is not right and can no longer go on. Something must be done.
Corrective Action:
I own a 2016 Hyundai Santa Fe,. Back in May of 2021, my children and I were driving home from the beach. The engine in the car began making a strange knocking sound halfway through the trip, but the engine light did not illuminate. We thankfully made it home safely. I had my local mechanic take a look at the car and he said that the knocking sound is considered the death knell of any engine. I was shocked. How could a well-maintained 5 year old car's engine need to be replaced? I called Hyundai and they advised me to bring the car to a dealership for a service manager to diagnose and call them after three days to submit a claim. For our own safety I had the car towed to the local dealership, they serviced and diagnosed as a knocking sound coming from the bearings. The engine failed during examination. I have been submitting, resubmitting, and escalating claims since. The claims manager in corporate rejected my claim because the test they perform to diagnose the engine as defective requires that the engine be running. This is obviously a circular argument created to reject claims. I have since read court documents for the class actions suits describing the issues that Hyundai so far refuses to acknowledge and address (other than through updates and recalls that don't resolve the root of the problem) regarding their manufacturing and design defects that lead to premature engine wear and damage. The manufacturing process leaves metal debris (also known as swarf) in the engines and/or poorly machined engine components resulting in metal on metal contact in the rotating assembly of the engine leading to catastrophic engine failure. Hyundai is with full knowledge of the issues (all of these problems have been reported to the NHTSA for many years now) marketing, selling and distributing under false and fraudulent pretenses their cars to the general public. This is unjust, unsafe, unlawful and fraudulent. This is not right and can no longer go on. Something must be done.
Additional Notes:
I own a 2016 Hyundai Santa Fe,. Back in May of 2021, my children and I were driving home from the beach. The engine in the car began making a strange knocking sound halfway through the trip, but the engine light did not illuminate. We thankfully made it home safely. I had my local mechanic take a look at the car and he said that the knocking sound is considered the death knell of any engine. I was shocked. How could a well-maintained 5 year old car's engine need to be replaced? I called Hyundai and they advised me to bring the car to a dealership for a service manager to diagnose and call them after three days to submit a claim. For our own safety I had the car towed to the local dealership, they serviced and diagnosed as a knocking sound coming from the bearings. The engine failed during examination. I have been submitting, resubmitting, and escalating claims since. The claims manager in corporate rejected my claim because the test they perform to diagnose the engine as defective requires that the engine be running. This is obviously a circular argument created to reject claims. I have since read court documents for the class actions suits describing the issues that Hyundai so far refuses to acknowledge and address (other than through updates and recalls that don't resolve the root of the problem) regarding their manufacturing and design defects that lead to premature engine wear and damage. The manufacturing process leaves metal debris (also known as swarf) in the engines and/or poorly machined engine components resulting in metal on metal contact in the rotating assembly of the engine leading to catastrophic engine failure. Hyundai is with full knowledge of the issues (all of these problems have been reported to the NHTSA for many years now) marketing, selling and distributing under false and fraudulent pretenses their cars to the general public. This is unjust, unsafe, unlawful and fraudulent. This is not right and can no longer go on. Something must be done.
Mfg Campaign: 11434053
Recall Date: Sep 23, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Corrective Action:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Additional Notes:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Mfg Campaign: 11433642
Recall Date: Sep 20, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Corrective Action:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Additional Notes:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Mfg Campaign: 11433642
Recall Date: Sep 20, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Corrective Action:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Additional Notes:
The problem with my purchased Hyundai is that it's not giving a warning message for the oil or over heating. The engine continues to gather a lot of gunk. Also, there is a recall on these specific models and I was notified by a class action law suit. HyundaiThetaEngineSettlement.com. The car has a chance of exploding. I did not agree with the terms of the class action suit. It was only offering compensation if I was already injured, or having to commit conspiracy with a crime of lemon law and consumer rights, and possible murder. These SUV's were built in 2016 and had enough time to be taken off the market. I purchased my vehicle last year 2020.
Mfg Campaign: 11433642
Recall Date: Sep 20, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recently I Viewed a low oil light on the dash board, turned motor off waited 30 min checked oil the level it was correct, called the local Hyundai dealer (Miami lakes Hyundai) they told me since I was the 2nd owner my vehicle has 60 months factory warranty and my car has 70 months since purchased, I asked if there was an engine recall they said no for that model year, SORRY. I took my vehicle to an independent auto shop they concluded that at 180 degrees Fahrenheit engine running temperature I had between 8 to 9 Lbs. of oil pressure at idle and that it should be a least 25 Lbs. The Auto shop informed me that the cause was excessive bearing wear that was causing my low oil pressure light. I found that to be very implausible because of the low mileage 42000 miles with oil services done every (3000) miles not 4000 or 5000 miles as recommended by the factory specs, The shop also told me that 2.4 Ltr. had that defect so did a little searching and found Hyundai 2.4 ltr. Theta engine with a massive recall except my model year. hoping someone in NHTSA can point me in the right direction.
Corrective Action:
Recently I Viewed a low oil light on the dash board, turned motor off waited 30 min checked oil the level it was correct, called the local Hyundai dealer (Miami lakes Hyundai) they told me since I was the 2nd owner my vehicle has 60 months factory warranty and my car has 70 months since purchased, I asked if there was an engine recall they said no for that model year, SORRY. I took my vehicle to an independent auto shop they concluded that at 180 degrees Fahrenheit engine running temperature I had between 8 to 9 Lbs. of oil pressure at idle and that it should be a least 25 Lbs. The Auto shop informed me that the cause was excessive bearing wear that was causing my low oil pressure light. I found that to be very implausible because of the low mileage 42000 miles with oil services done every (3000) miles not 4000 or 5000 miles as recommended by the factory specs, The shop also told me that 2.4 Ltr. had that defect so did a little searching and found Hyundai 2.4 ltr. Theta engine with a massive recall except my model year. hoping someone in NHTSA can point me in the right direction.
Additional Notes:
Recently I Viewed a low oil light on the dash board, turned motor off waited 30 min checked oil the level it was correct, called the local Hyundai dealer (Miami lakes Hyundai) they told me since I was the 2nd owner my vehicle has 60 months factory warranty and my car has 70 months since purchased, I asked if there was an engine recall they said no for that model year, SORRY. I took my vehicle to an independent auto shop they concluded that at 180 degrees Fahrenheit engine running temperature I had between 8 to 9 Lbs. of oil pressure at idle and that it should be a least 25 Lbs. The Auto shop informed me that the cause was excessive bearing wear that was causing my low oil pressure light. I found that to be very implausible because of the low mileage 42000 miles with oil services done every (3000) miles not 4000 or 5000 miles as recommended by the factory specs, The shop also told me that 2.4 Ltr. had that defect so did a little searching and found Hyundai 2.4 ltr. Theta engine with a massive recall except my model year. hoping someone in NHTSA can point me in the right direction.
Mfg Campaign: 11430945
Recall Date: Aug 29, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UPON START UP ENGINE IS VERY LOUD, CONTINUES TO BE LOUD AND DEALER SAYS IT IS JUST ENGINE NORMAL ENGINE NOISE
Corrective Action:
UPON START UP ENGINE IS VERY LOUD, CONTINUES TO BE LOUD AND DEALER SAYS IT IS JUST ENGINE NORMAL ENGINE NOISE
Additional Notes:
UPON START UP ENGINE IS VERY LOUD, CONTINUES TO BE LOUD AND DEALER SAYS IT IS JUST ENGINE NORMAL ENGINE NOISE
Mfg Campaign: 11427914
Recall Date: Aug 5, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
Rear driver-side passenger door will not open from inside or outside of vehicle. Automatic locks on door clicks from lock/unlock but it will not open. I have two small children in car seats in the back and is a major safety risk since the door will not open. The vehicle was not inspected by anyone since I just discovered this issue trying to get my daughter out of the car. There were no issues, warnings, or messages prior to failure. Issue became aware to me when trying to get my daughter out of the vehicle on Sunday 8/1/21. I googled my issue and discovered others (Hyundai owners) with same issue.
Corrective Action:
Rear driver-side passenger door will not open from inside or outside of vehicle. Automatic locks on door clicks from lock/unlock but it will not open. I have two small children in car seats in the back and is a major safety risk since the door will not open. The vehicle was not inspected by anyone since I just discovered this issue trying to get my daughter out of the car. There were no issues, warnings, or messages prior to failure. Issue became aware to me when trying to get my daughter out of the vehicle on Sunday 8/1/21. I googled my issue and discovered others (Hyundai owners) with same issue.
Additional Notes:
Rear driver-side passenger door will not open from inside or outside of vehicle. Automatic locks on door clicks from lock/unlock but it will not open. I have two small children in car seats in the back and is a major safety risk since the door will not open. The vehicle was not inspected by anyone since I just discovered this issue trying to get my daughter out of the car. There were no issues, warnings, or messages prior to failure. Issue became aware to me when trying to get my daughter out of the vehicle on Sunday 8/1/21. I googled my issue and discovered others (Hyundai owners) with same issue.
Mfg Campaign: 11427330
Recall Date: Aug 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 45 mph, the vehicle began to stall and then ceased. The contact stated no warning light was illuminated. The contact stated she was able to restart the vehicle but continued to experience the failure. The contact stated she was able to drive at a slow speed to her residence but started to smell fumes. The contact stated the check engine warning light was illuminated. The contact towed the vehicle to an independent mechanic and who was unable to service the vehicle due to a fuel leak. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 75,622.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 45 mph, the vehicle began to stall and then ceased. The contact stated no warning light was illuminated. The contact stated she was able to restart the vehicle but continued to experience the failure. The contact stated she was able to drive at a slow speed to her residence but started to smell fumes. The contact stated the check engine warning light was illuminated. The contact towed the vehicle to an independent mechanic and who was unable to service the vehicle due to a fuel leak. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 75,622.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 45 mph, the vehicle began to stall and then ceased. The contact stated no warning light was illuminated. The contact stated she was able to restart the vehicle but continued to experience the failure. The contact stated she was able to drive at a slow speed to her residence but started to smell fumes. The contact stated the check engine warning light was illuminated. The contact towed the vehicle to an independent mechanic and who was unable to service the vehicle due to a fuel leak. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 75,622.
Mfg Campaign: 11423049
Recall Date: Jul 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine stalled on the highway with no warning lights or symptoms. I've owned it for 6mo. It had regular recorded maintenance and showed no issue. Then as I was driving home from work, the car seized up and jerked to a full stop at previously 65mph. Inspection by dealership revealed that my engine blew at 70,800 miles. With no warning. No symptoms. Hyundai will not pay for repairs, $9000 on top of the $14000 I still owe. This car put me in an unexpected dangerous situation!! Every other year of this make and model has been recalled. Please recall the 2016, it is not safe!
Corrective Action:
My engine stalled on the highway with no warning lights or symptoms. I've owned it for 6mo. It had regular recorded maintenance and showed no issue. Then as I was driving home from work, the car seized up and jerked to a full stop at previously 65mph. Inspection by dealership revealed that my engine blew at 70,800 miles. With no warning. No symptoms. Hyundai will not pay for repairs, $9000 on top of the $14000 I still owe. This car put me in an unexpected dangerous situation!! Every other year of this make and model has been recalled. Please recall the 2016, it is not safe!
Additional Notes:
My engine stalled on the highway with no warning lights or symptoms. I've owned it for 6mo. It had regular recorded maintenance and showed no issue. Then as I was driving home from work, the car seized up and jerked to a full stop at previously 65mph. Inspection by dealership revealed that my engine blew at 70,800 miles. With no warning. No symptoms. Hyundai will not pay for repairs, $9000 on top of the $14000 I still owe. This car put me in an unexpected dangerous situation!! Every other year of this make and model has been recalled. Please recall the 2016, it is not safe!
Mfg Campaign: 11422389
Recall Date: Jun 26, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Corrective Action:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Additional Notes:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Mfg Campaign: 11421946
Recall Date: Jun 23, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Corrective Action:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Additional Notes:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Mfg Campaign: 11421946
Recall Date: Jun 23, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Corrective Action:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Additional Notes:
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
Mfg Campaign: 11421946
Recall Date: Jun 23, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.
Corrective Action:
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.
Additional Notes:
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.
Mfg Campaign: 11419718
Recall Date: Jun 4, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.
Corrective Action:
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.
Additional Notes:
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.
Mfg Campaign: 11419316
Recall Date: Jun 2, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Corrective Action:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Additional Notes:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Mfg Campaign: 11418573
Recall Date: May 26, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Corrective Action:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Additional Notes:
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Mfg Campaign: 11418573
Recall Date: May 26, 2021
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