Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
278 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine seized at 116000 miles on one of the busiest roads in town in below zero weather. I was nearly hit by an suv and also an Oversized Load Semi. I'm so thankful the towing guys showed up within the hour. There was no warning when this happend, no check engine light or oil light on. Two days before, on the last time it had beenbdriven I walked out to find it had started on it's own. It was Friday night, so I wasn't sure what to do yet. The vehicle was making a cl8cking sound durimg accelation on the Sunday morning the seize occurred, so I made plans to call the mechanic first thing Monday morning. It seized before I had the chance. I just lost all power to accelerate and had to pull over. The car took several minutes and many attempts to even turn off. Then never restarted again. I had thought a belt had broken, but our mechanic informed us the engine seized. Please investigate these 3.3 litre engines, they need to be recalled. We refuse to make this some other families problem, or to pay Hyundai one dime more of our money, or waste our time, energy or emotions on diagnostics and fighting them. We could not trade it in, so we lost the trade in value and had to finance our next vehicle. We are arranging this Hyundai to just be sold to a salvage yard for parts. It is otherwise useless.
Corrective Action:
Engine seized at 116000 miles on one of the busiest roads in town in below zero weather. I was nearly hit by an suv and also an Oversized Load Semi. I'm so thankful the towing guys showed up within the hour. There was no warning when this happend, no check engine light or oil light on. Two days before, on the last time it had beenbdriven I walked out to find it had started on it's own. It was Friday night, so I wasn't sure what to do yet. The vehicle was making a cl8cking sound durimg accelation on the Sunday morning the seize occurred, so I made plans to call the mechanic first thing Monday morning. It seized before I had the chance. I just lost all power to accelerate and had to pull over. The car took several minutes and many attempts to even turn off. Then never restarted again. I had thought a belt had broken, but our mechanic informed us the engine seized. Please investigate these 3.3 litre engines, they need to be recalled. We refuse to make this some other families problem, or to pay Hyundai one dime more of our money, or waste our time, energy or emotions on diagnostics and fighting them. We could not trade it in, so we lost the trade in value and had to finance our next vehicle. We are arranging this Hyundai to just be sold to a salvage yard for parts. It is otherwise useless.
Additional Notes:
Engine seized at 116000 miles on one of the busiest roads in town in below zero weather. I was nearly hit by an suv and also an Oversized Load Semi. I'm so thankful the towing guys showed up within the hour. There was no warning when this happend, no check engine light or oil light on. Two days before, on the last time it had beenbdriven I walked out to find it had started on it's own. It was Friday night, so I wasn't sure what to do yet. The vehicle was making a cl8cking sound durimg accelation on the Sunday morning the seize occurred, so I made plans to call the mechanic first thing Monday morning. It seized before I had the chance. I just lost all power to accelerate and had to pull over. The car took several minutes and many attempts to even turn off. Then never restarted again. I had thought a belt had broken, but our mechanic informed us the engine seized. Please investigate these 3.3 litre engines, they need to be recalled. We refuse to make this some other families problem, or to pay Hyundai one dime more of our money, or waste our time, energy or emotions on diagnostics and fighting them. We could not trade it in, so we lost the trade in value and had to finance our next vehicle. We are arranging this Hyundai to just be sold to a salvage yard for parts. It is otherwise useless.
Mfg Campaign: 11567919
Recall Date: Jan 25, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Mfg Campaign: 11567564
Recall Date: Jan 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Mfg Campaign: 11567564
Recall Date: Jan 24, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Corrective Action:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Additional Notes:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Mfg Campaign: 11566014
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Corrective Action:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Additional Notes:
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Mfg Campaign: 11566014
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I own a 2016 hyundai santa fe and today the car just slowed down and then shut off, with no warning on a bridge, it was so scary being on that bridge and the car just stopped. I get it towed to hyundai dealership and they informed me my engine possibly seized but need a diagnostic test and it will be 4 to 6 weeks due to ALL THE ENGINE PROBLEMS ON THERE SANTA FES. So I have been reading on this site and the same thing is happening to others. I hope hyundai does the right thing.
Corrective Action:
I own a 2016 hyundai santa fe and today the car just slowed down and then shut off, with no warning on a bridge, it was so scary being on that bridge and the car just stopped. I get it towed to hyundai dealership and they informed me my engine possibly seized but need a diagnostic test and it will be 4 to 6 weeks due to ALL THE ENGINE PROBLEMS ON THERE SANTA FES. So I have been reading on this site and the same thing is happening to others. I hope hyundai does the right thing.
Additional Notes:
I own a 2016 hyundai santa fe and today the car just slowed down and then shut off, with no warning on a bridge, it was so scary being on that bridge and the car just stopped. I get it towed to hyundai dealership and they informed me my engine possibly seized but need a diagnostic test and it will be 4 to 6 weeks due to ALL THE ENGINE PROBLEMS ON THERE SANTA FES. So I have been reading on this site and the same thing is happening to others. I hope hyundai does the right thing.
Mfg Campaign: 11565659
Recall Date: Jan 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Have had car for 8 months, just hit 70,000 miles and now need to replace my timing chain kit. Will cost 1,500 to 2,000 estimated.
Corrective Action:
Have had car for 8 months, just hit 70,000 miles and now need to replace my timing chain kit. Will cost 1,500 to 2,000 estimated.
Additional Notes:
Have had car for 8 months, just hit 70,000 miles and now need to replace my timing chain kit. Will cost 1,500 to 2,000 estimated.
Mfg Campaign: 11563560
Recall Date: Jan 4, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Corrective Action:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Additional Notes:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Mfg Campaign: 11562226
Recall Date: Dec 28, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Corrective Action:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Additional Notes:
I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.
Mfg Campaign: 11562226
Recall Date: Dec 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming oil at an alarming rate. After 2000 miles, 3 quarts of oil was consumed
Corrective Action:
Engine is consuming oil at an alarming rate. After 2000 miles, 3 quarts of oil was consumed
Additional Notes:
Engine is consuming oil at an alarming rate. After 2000 miles, 3 quarts of oil was consumed
Mfg Campaign: 11556565
Recall Date: Nov 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Corrective Action:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Additional Notes:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Mfg Campaign: 11554526
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Corrective Action:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Additional Notes:
The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.
Mfg Campaign: 11554526
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Corrective Action:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Additional Notes:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Mfg Campaign: 11554543
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Corrective Action:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Additional Notes:
EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.
Mfg Campaign: 11554543
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine seized while driving
Corrective Action:
Engine seized while driving
Additional Notes:
Engine seized while driving
Mfg Campaign: 11554550
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The failure had reoccurred several times. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The failure had reoccurred several times. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The failure had reoccurred several times. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.
Mfg Campaign: 11554204
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine in my vehicle seized, prompting an inspection that unequivocally attributed the failure to a well-documented and acknowledged issue with the engine. This incident occurred while I was navigating on highway, placing my family and fellow road users in a precarious situation. The dealership's assessment reaffirmed that this recurring engine problem afflicts my vehicle model and had been thoroughly scrutinized by their experts. Remarkably, there were no warning signals such as the engine light or oil light to forewarn me of the impending engine failure. Despite having undergone a recent oil change, no apparent symptoms signaled that my engine was running perilously low on oil. Regrettably, Hyundai has chosen to decline any responsibility for replacing my engine or extending assistance. Their reasoning is grounded in my failure to procure a software update that, unbeknownst to me, was an essential requirement. Furthermore, I had received no prior communication via mail, email, or phone alerting me to the necessity of this update. It is crucial to note that this software update, while designed to enhance warning mechanisms, does not offer any guarantees against engine failure but merely serves to provide advanced notice of potential issues.
Corrective Action:
The engine in my vehicle seized, prompting an inspection that unequivocally attributed the failure to a well-documented and acknowledged issue with the engine. This incident occurred while I was navigating on highway, placing my family and fellow road users in a precarious situation. The dealership's assessment reaffirmed that this recurring engine problem afflicts my vehicle model and had been thoroughly scrutinized by their experts. Remarkably, there were no warning signals such as the engine light or oil light to forewarn me of the impending engine failure. Despite having undergone a recent oil change, no apparent symptoms signaled that my engine was running perilously low on oil. Regrettably, Hyundai has chosen to decline any responsibility for replacing my engine or extending assistance. Their reasoning is grounded in my failure to procure a software update that, unbeknownst to me, was an essential requirement. Furthermore, I had received no prior communication via mail, email, or phone alerting me to the necessity of this update. It is crucial to note that this software update, while designed to enhance warning mechanisms, does not offer any guarantees against engine failure but merely serves to provide advanced notice of potential issues.
Additional Notes:
The engine in my vehicle seized, prompting an inspection that unequivocally attributed the failure to a well-documented and acknowledged issue with the engine. This incident occurred while I was navigating on highway, placing my family and fellow road users in a precarious situation. The dealership's assessment reaffirmed that this recurring engine problem afflicts my vehicle model and had been thoroughly scrutinized by their experts. Remarkably, there were no warning signals such as the engine light or oil light to forewarn me of the impending engine failure. Despite having undergone a recent oil change, no apparent symptoms signaled that my engine was running perilously low on oil. Regrettably, Hyundai has chosen to decline any responsibility for replacing my engine or extending assistance. Their reasoning is grounded in my failure to procure a software update that, unbeknownst to me, was an essential requirement. Furthermore, I had received no prior communication via mail, email, or phone alerting me to the necessity of this update. It is crucial to note that this software update, while designed to enhance warning mechanisms, does not offer any guarantees against engine failure but merely serves to provide advanced notice of potential issues.
Mfg Campaign: 11552144
Recall Date: Oct 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine threw a rod and damaged the whole engine. No warnings. Same exact issue my friends 2015 did. Her engine was replaced.
Corrective Action:
Engine threw a rod and damaged the whole engine. No warnings. Same exact issue my friends 2015 did. Her engine was replaced.
Additional Notes:
Engine threw a rod and damaged the whole engine. No warnings. Same exact issue my friends 2015 did. Her engine was replaced.
Mfg Campaign: 11551294
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Corrective Action:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Additional Notes:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Mfg Campaign: 11550323
Recall Date: Oct 17, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Corrective Action:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Additional Notes:
After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect
Mfg Campaign: 11550323
Recall Date: Oct 17, 2023
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