Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
278 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
please merge this additional information with Complaint Number: 11537141, submitted electronically to NHTSA on 8/8/2023, 12:54:24 PM earlier today. Napleton Hyundai of West Palm Beach finally confirmed moments ago that the engine on the 2016 Santa Fe is defective and did seize causing us to lose control of the vehicle, resulting in the engine shutting down and fail while we were driving with our family on the turnpike on 8/5/2023. We already submitted the requested documentation to the service department to show that we have maintained the vehicle and completed regular oil charges. We are now awaiting approval from Hyundai corporate to allow the dealer to repair the defective engine under warranty/per the class action. It is shocking to us that we have now had this experience with two separate Hyundai vehicles. We purchased the Santa Fe brand new and expect it to last. Our lives, the lives of our children were completely put at risk - and it is a miracle that there was no accident, no injuries, and no one died. We suffered stranded on the side of the road waiting for a tow for two hours while the vehicle reached 100 degrees with no safe place to seek refuge while tractor trailers and other cars passed us at high rates of speed; hoping that no one would hit our car and that we would survive. We hope that Hyundai will approve and complete the repairs quickly. At this time we are without a vehicle and were informed that Hyundai also has to approve a loaner or rental while the repairs are completed, we ask that Hyundai does so immediately. It is hard to believe that we had to have a near death experience for the defective engine to be addressed. At this point, we just ask that Hyundai please make the repairs quickly and grant us a loaner vehicle in the meantime.
Corrective Action:
please merge this additional information with Complaint Number: 11537141, submitted electronically to NHTSA on 8/8/2023, 12:54:24 PM earlier today. Napleton Hyundai of West Palm Beach finally confirmed moments ago that the engine on the 2016 Santa Fe is defective and did seize causing us to lose control of the vehicle, resulting in the engine shutting down and fail while we were driving with our family on the turnpike on 8/5/2023. We already submitted the requested documentation to the service department to show that we have maintained the vehicle and completed regular oil charges. We are now awaiting approval from Hyundai corporate to allow the dealer to repair the defective engine under warranty/per the class action. It is shocking to us that we have now had this experience with two separate Hyundai vehicles. We purchased the Santa Fe brand new and expect it to last. Our lives, the lives of our children were completely put at risk - and it is a miracle that there was no accident, no injuries, and no one died. We suffered stranded on the side of the road waiting for a tow for two hours while the vehicle reached 100 degrees with no safe place to seek refuge while tractor trailers and other cars passed us at high rates of speed; hoping that no one would hit our car and that we would survive. We hope that Hyundai will approve and complete the repairs quickly. At this time we are without a vehicle and were informed that Hyundai also has to approve a loaner or rental while the repairs are completed, we ask that Hyundai does so immediately. It is hard to believe that we had to have a near death experience for the defective engine to be addressed. At this point, we just ask that Hyundai please make the repairs quickly and grant us a loaner vehicle in the meantime.
Additional Notes:
please merge this additional information with Complaint Number: 11537141, submitted electronically to NHTSA on 8/8/2023, 12:54:24 PM earlier today. Napleton Hyundai of West Palm Beach finally confirmed moments ago that the engine on the 2016 Santa Fe is defective and did seize causing us to lose control of the vehicle, resulting in the engine shutting down and fail while we were driving with our family on the turnpike on 8/5/2023. We already submitted the requested documentation to the service department to show that we have maintained the vehicle and completed regular oil charges. We are now awaiting approval from Hyundai corporate to allow the dealer to repair the defective engine under warranty/per the class action. It is shocking to us that we have now had this experience with two separate Hyundai vehicles. We purchased the Santa Fe brand new and expect it to last. Our lives, the lives of our children were completely put at risk - and it is a miracle that there was no accident, no injuries, and no one died. We suffered stranded on the side of the road waiting for a tow for two hours while the vehicle reached 100 degrees with no safe place to seek refuge while tractor trailers and other cars passed us at high rates of speed; hoping that no one would hit our car and that we would survive. We hope that Hyundai will approve and complete the repairs quickly. At this time we are without a vehicle and were informed that Hyundai also has to approve a loaner or rental while the repairs are completed, we ask that Hyundai does so immediately. It is hard to believe that we had to have a near death experience for the defective engine to be addressed. At this point, we just ask that Hyundai please make the repairs quickly and grant us a loaner vehicle in the meantime.
Mfg Campaign: 11537231
Recall Date: Aug 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After a recent oil change and while driving from Utah to Wyoming, the engine began sputtering and seemed to be on the verge of seizing. Fortunately, we could make it to a gas station and check the oil. The oil was so low it did not measure on the dipstick. This occurred less than 1,000 miles since the last oil change. I subsequently learned that my sister, who also owns a 2016 Santa Fe, had a similar problem, but her engine completely seized while on the freeway. The local dealership acknowledged this was a problem and managed to replace her engine at no charge. We have been unable to get our local dealership in Colorado to make such an acknowledgment. My son uses the car now for college. His local dealership in Grand Junction told him that all we can do is have them perform an oil change, drive the car, and come and see them when the engine seizes before it's due for another oil change. The implication was that they were aware of the problem, but couldn't apply for an engine replacement unless the engine had seized. This seems wrong and unsafe. My son is currently having to add oil every three weeks.
Corrective Action:
After a recent oil change and while driving from Utah to Wyoming, the engine began sputtering and seemed to be on the verge of seizing. Fortunately, we could make it to a gas station and check the oil. The oil was so low it did not measure on the dipstick. This occurred less than 1,000 miles since the last oil change. I subsequently learned that my sister, who also owns a 2016 Santa Fe, had a similar problem, but her engine completely seized while on the freeway. The local dealership acknowledged this was a problem and managed to replace her engine at no charge. We have been unable to get our local dealership in Colorado to make such an acknowledgment. My son uses the car now for college. His local dealership in Grand Junction told him that all we can do is have them perform an oil change, drive the car, and come and see them when the engine seizes before it's due for another oil change. The implication was that they were aware of the problem, but couldn't apply for an engine replacement unless the engine had seized. This seems wrong and unsafe. My son is currently having to add oil every three weeks.
Additional Notes:
After a recent oil change and while driving from Utah to Wyoming, the engine began sputtering and seemed to be on the verge of seizing. Fortunately, we could make it to a gas station and check the oil. The oil was so low it did not measure on the dipstick. This occurred less than 1,000 miles since the last oil change. I subsequently learned that my sister, who also owns a 2016 Santa Fe, had a similar problem, but her engine completely seized while on the freeway. The local dealership acknowledged this was a problem and managed to replace her engine at no charge. We have been unable to get our local dealership in Colorado to make such an acknowledgment. My son uses the car now for college. His local dealership in Grand Junction told him that all we can do is have them perform an oil change, drive the car, and come and see them when the engine seizes before it's due for another oil change. The implication was that they were aware of the problem, but couldn't apply for an engine replacement unless the engine had seized. This seems wrong and unsafe. My son is currently having to add oil every three weeks.
Mfg Campaign: 11534859
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger Side Front and Driver's Side Back Seatbelt latches fail to latch.
Corrective Action:
Passenger Side Front and Driver's Side Back Seatbelt latches fail to latch.
Additional Notes:
Passenger Side Front and Driver's Side Back Seatbelt latches fail to latch.
Mfg Campaign: 11532282
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I posted when this happened but didn't know what it was. On 5/16/23, I was driving on highway going about 60 mph when my vehicle completely shut off with no warning. I lost all control except I could steer a little. Thank God, I was able to get off the road safely. I had no brakes and had to drift to a stop. It never started again. I had my granddaughter with me. I'm 62 years old and I've been driving since I was 16 and this is the most dangerous thing that has ever happened while driving. Please do something about these vehicles! I know people have had to have lost lives from this.
Corrective Action:
I posted when this happened but didn't know what it was. On 5/16/23, I was driving on highway going about 60 mph when my vehicle completely shut off with no warning. I lost all control except I could steer a little. Thank God, I was able to get off the road safely. I had no brakes and had to drift to a stop. It never started again. I had my granddaughter with me. I'm 62 years old and I've been driving since I was 16 and this is the most dangerous thing that has ever happened while driving. Please do something about these vehicles! I know people have had to have lost lives from this.
Additional Notes:
I posted when this happened but didn't know what it was. On 5/16/23, I was driving on highway going about 60 mph when my vehicle completely shut off with no warning. I lost all control except I could steer a little. Thank God, I was able to get off the road safely. I had no brakes and had to drift to a stop. It never started again. I had my granddaughter with me. I'm 62 years old and I've been driving since I was 16 and this is the most dangerous thing that has ever happened while driving. Please do something about these vehicles! I know people have had to have lost lives from this.
Mfg Campaign: 11532335
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine completely gave out all of a sudden on the highway while coming home from vacation. We were stranded on the highway and had to have someone come help my husband push the car off highway to the nearest convenience store. The car would not take a jump so we paid $427 to have it towed from Bay St. Louis, MS to Kenner, LA to our reputable mechanic to find out the problem. Per our mechanic the engine has completely gone out. This car is not even 10 years old, is well maintained, gets regular oil changes and only has about 87 or 88K miles on it. It has not been inspected by anyone other than our mechanic. There were no warning signs at all on the car prior to this or when it killed and died. Completely killed. We have called Corporate Hyundai office and they gave me a case number of [XXX] and said I would have to deal with the Hyundai of Metairie location and it would be 3 weeks before they could even inspect the vehicle after I incurred another towing charge. I did call the Service Dept. and left a message for Mr. David Porter to call me but he has not called back. I cannot believe a car does not last more than 10 years and at least $125,000 miles. Therefore, I would like to report a problem so this does not happen to anyone else and recoup some of my expense costs as my car is valued at like $13,500 if it was running and only a 1,000 if not running. A refurbished engine is anywhere from a $3500 to $4800 plus the cost of a warranty and labor. I have read there were some engine complaints on Hyundai and there is a pending investigation. Mechanics name David Mills, 627 Oxley Street, Kenner LA.504-466-8776. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine completely gave out all of a sudden on the highway while coming home from vacation. We were stranded on the highway and had to have someone come help my husband push the car off highway to the nearest convenience store. The car would not take a jump so we paid $427 to have it towed from Bay St. Louis, MS to Kenner, LA to our reputable mechanic to find out the problem. Per our mechanic the engine has completely gone out. This car is not even 10 years old, is well maintained, gets regular oil changes and only has about 87 or 88K miles on it. It has not been inspected by anyone other than our mechanic. There were no warning signs at all on the car prior to this or when it killed and died. Completely killed. We have called Corporate Hyundai office and they gave me a case number of [XXX] and said I would have to deal with the Hyundai of Metairie location and it would be 3 weeks before they could even inspect the vehicle after I incurred another towing charge. I did call the Service Dept. and left a message for Mr. David Porter to call me but he has not called back. I cannot believe a car does not last more than 10 years and at least $125,000 miles. Therefore, I would like to report a problem so this does not happen to anyone else and recoup some of my expense costs as my car is valued at like $13,500 if it was running and only a 1,000 if not running. A refurbished engine is anywhere from a $3500 to $4800 plus the cost of a warranty and labor. I have read there were some engine complaints on Hyundai and there is a pending investigation. Mechanics name David Mills, 627 Oxley Street, Kenner LA.504-466-8776. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine completely gave out all of a sudden on the highway while coming home from vacation. We were stranded on the highway and had to have someone come help my husband push the car off highway to the nearest convenience store. The car would not take a jump so we paid $427 to have it towed from Bay St. Louis, MS to Kenner, LA to our reputable mechanic to find out the problem. Per our mechanic the engine has completely gone out. This car is not even 10 years old, is well maintained, gets regular oil changes and only has about 87 or 88K miles on it. It has not been inspected by anyone other than our mechanic. There were no warning signs at all on the car prior to this or when it killed and died. Completely killed. We have called Corporate Hyundai office and they gave me a case number of [XXX] and said I would have to deal with the Hyundai of Metairie location and it would be 3 weeks before they could even inspect the vehicle after I incurred another towing charge. I did call the Service Dept. and left a message for Mr. David Porter to call me but he has not called back. I cannot believe a car does not last more than 10 years and at least $125,000 miles. Therefore, I would like to report a problem so this does not happen to anyone else and recoup some of my expense costs as my car is valued at like $13,500 if it was running and only a 1,000 if not running. A refurbished engine is anywhere from a $3500 to $4800 plus the cost of a warranty and labor. I have read there were some engine complaints on Hyundai and there is a pending investigation. Mechanics name David Mills, 627 Oxley Street, Kenner LA.504-466-8776. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11531920
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2016 Santa Fe engine spun a rod bearing at 130,900 miles. Took to dealership and they diagnosed it and refused any warranty.
Corrective Action:
My 2016 Santa Fe engine spun a rod bearing at 130,900 miles. Took to dealership and they diagnosed it and refused any warranty.
Additional Notes:
My 2016 Santa Fe engine spun a rod bearing at 130,900 miles. Took to dealership and they diagnosed it and refused any warranty.
Mfg Campaign: 11531123
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On the morning of June 26, I dropped my daughter off at camp. Not far from the house, the engine light begins blinking with no warning. I pull over to look under the hood; there was no smoke and the oil level and color looked ok. I was able to get back home but on the way began to lose acceleration. This would have been much worse if I was on the highway traveling at a higher speed as opposed to a residential area. Later, I was able to tow it to an independent service center who said the code for repair is P1326 for a knock sensor. In the mechanic’s research of the code, he said this is an issue for a Hyundai certified mechanic. I too did some research and saw all the Hyundai owners with the exact same issue. I called all the Hyundai auto shops in my area and none of them have appointments just to look at the car until the end of July. Now I am stuck with an immobile car that I just purchased in January and was told I’m not entitled to a loaner or rental because the vehicle isn’t being repaired yet.
Corrective Action:
On the morning of June 26, I dropped my daughter off at camp. Not far from the house, the engine light begins blinking with no warning. I pull over to look under the hood; there was no smoke and the oil level and color looked ok. I was able to get back home but on the way began to lose acceleration. This would have been much worse if I was on the highway traveling at a higher speed as opposed to a residential area. Later, I was able to tow it to an independent service center who said the code for repair is P1326 for a knock sensor. In the mechanic’s research of the code, he said this is an issue for a Hyundai certified mechanic. I too did some research and saw all the Hyundai owners with the exact same issue. I called all the Hyundai auto shops in my area and none of them have appointments just to look at the car until the end of July. Now I am stuck with an immobile car that I just purchased in January and was told I’m not entitled to a loaner or rental because the vehicle isn’t being repaired yet.
Additional Notes:
On the morning of June 26, I dropped my daughter off at camp. Not far from the house, the engine light begins blinking with no warning. I pull over to look under the hood; there was no smoke and the oil level and color looked ok. I was able to get back home but on the way began to lose acceleration. This would have been much worse if I was on the highway traveling at a higher speed as opposed to a residential area. Later, I was able to tow it to an independent service center who said the code for repair is P1326 for a knock sensor. In the mechanic’s research of the code, he said this is an issue for a Hyundai certified mechanic. I too did some research and saw all the Hyundai owners with the exact same issue. I called all the Hyundai auto shops in my area and none of them have appointments just to look at the car until the end of July. Now I am stuck with an immobile car that I just purchased in January and was told I’m not entitled to a loaner or rental because the vehicle isn’t being repaired yet.
Mfg Campaign: 11530028
Recall Date: Jul 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car was being driven by our daughter south on Interstate 75 in Florida when the engine seized. It just froze. All power was lost while in the middle lane. Our daughter had to glide into the shoulder using only the momentum of the vehicle and carefully avoid traffic. The car was towed to our local mechanic who found nothing wrong with the battery, starter, alternator or oil. The oil was in fact checked prior to the trip that day. I called our local Hyundai dealer who stated that this was a "known problem". He also added that the engine would probably have to be replaced and he had "10 cars in front of mine that needed engine replacements." We are still waiting for Hyundai Corporate to agree to the repair. The vehicle only has 47,000 miles on it and has the balance of the drive train warranty. We are without a car and are currently renting a vehicle so that we can have transportation. I have no idea why this vehicle and others like it have not been recalled. This is an extremely dangerous problem with these cars. The driver, our daughter , could have been in a dangerous accident.
Corrective Action:
The car was being driven by our daughter south on Interstate 75 in Florida when the engine seized. It just froze. All power was lost while in the middle lane. Our daughter had to glide into the shoulder using only the momentum of the vehicle and carefully avoid traffic. The car was towed to our local mechanic who found nothing wrong with the battery, starter, alternator or oil. The oil was in fact checked prior to the trip that day. I called our local Hyundai dealer who stated that this was a "known problem". He also added that the engine would probably have to be replaced and he had "10 cars in front of mine that needed engine replacements." We are still waiting for Hyundai Corporate to agree to the repair. The vehicle only has 47,000 miles on it and has the balance of the drive train warranty. We are without a car and are currently renting a vehicle so that we can have transportation. I have no idea why this vehicle and others like it have not been recalled. This is an extremely dangerous problem with these cars. The driver, our daughter , could have been in a dangerous accident.
Additional Notes:
The car was being driven by our daughter south on Interstate 75 in Florida when the engine seized. It just froze. All power was lost while in the middle lane. Our daughter had to glide into the shoulder using only the momentum of the vehicle and carefully avoid traffic. The car was towed to our local mechanic who found nothing wrong with the battery, starter, alternator or oil. The oil was in fact checked prior to the trip that day. I called our local Hyundai dealer who stated that this was a "known problem". He also added that the engine would probably have to be replaced and he had "10 cars in front of mine that needed engine replacements." We are still waiting for Hyundai Corporate to agree to the repair. The vehicle only has 47,000 miles on it and has the balance of the drive train warranty. We are without a car and are currently renting a vehicle so that we can have transportation. I have no idea why this vehicle and others like it have not been recalled. This is an extremely dangerous problem with these cars. The driver, our daughter , could have been in a dangerous accident.
Mfg Campaign: 11528412
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On July 26, 2021, I purchased a 2016 Hyundai Santa Fe SE. I purchased the vehicle with 90,168 miles on it, a current inspection, and a 3,000 bumper-to-bumper warranty. It has a 6 cylinder 3.3L engine. Since then, I’ve put 38,266 miles on it, and it’s ran without a problem. I’ve done all preventative maintenance, made my oil changes mostly around when needed in accordance with mechanics, and overall maintained the car as per recommended. On March 25, 2023, I was driving to work, and I felt a sudden loss of acceleration. I heard a knocking that I hadn’t heard before, yet no lights came on. No check engine light, no oil pressure light. My dashboard was not indicative of any problem. I ended up getting it towed to my personal mechanic, who was able to tell me that although the engine hasn’t seized up yet, it was surely not far from it. I was also informed that it was nearly empty. Now, I’ve had oil changes before and at no point has any mechanic, including those at my Hyundai dealership ever told me that I was short on oil. I had no puddles anywhere, at home or at work. I’ve had no smoke emissions from the vehicle to indicate that it was burning oil. To this day…I don’t know where 5 quarts of oil went out of my engine in two weeks. It is my belief that the only way this amount of oil could just vanish out of thin air is a glaring engine defect leading to near-catastrophic engine failure.
Corrective Action:
On July 26, 2021, I purchased a 2016 Hyundai Santa Fe SE. I purchased the vehicle with 90,168 miles on it, a current inspection, and a 3,000 bumper-to-bumper warranty. It has a 6 cylinder 3.3L engine. Since then, I’ve put 38,266 miles on it, and it’s ran without a problem. I’ve done all preventative maintenance, made my oil changes mostly around when needed in accordance with mechanics, and overall maintained the car as per recommended. On March 25, 2023, I was driving to work, and I felt a sudden loss of acceleration. I heard a knocking that I hadn’t heard before, yet no lights came on. No check engine light, no oil pressure light. My dashboard was not indicative of any problem. I ended up getting it towed to my personal mechanic, who was able to tell me that although the engine hasn’t seized up yet, it was surely not far from it. I was also informed that it was nearly empty. Now, I’ve had oil changes before and at no point has any mechanic, including those at my Hyundai dealership ever told me that I was short on oil. I had no puddles anywhere, at home or at work. I’ve had no smoke emissions from the vehicle to indicate that it was burning oil. To this day…I don’t know where 5 quarts of oil went out of my engine in two weeks. It is my belief that the only way this amount of oil could just vanish out of thin air is a glaring engine defect leading to near-catastrophic engine failure.
Additional Notes:
On July 26, 2021, I purchased a 2016 Hyundai Santa Fe SE. I purchased the vehicle with 90,168 miles on it, a current inspection, and a 3,000 bumper-to-bumper warranty. It has a 6 cylinder 3.3L engine. Since then, I’ve put 38,266 miles on it, and it’s ran without a problem. I’ve done all preventative maintenance, made my oil changes mostly around when needed in accordance with mechanics, and overall maintained the car as per recommended. On March 25, 2023, I was driving to work, and I felt a sudden loss of acceleration. I heard a knocking that I hadn’t heard before, yet no lights came on. No check engine light, no oil pressure light. My dashboard was not indicative of any problem. I ended up getting it towed to my personal mechanic, who was able to tell me that although the engine hasn’t seized up yet, it was surely not far from it. I was also informed that it was nearly empty. Now, I’ve had oil changes before and at no point has any mechanic, including those at my Hyundai dealership ever told me that I was short on oil. I had no puddles anywhere, at home or at work. I’ve had no smoke emissions from the vehicle to indicate that it was burning oil. To this day…I don’t know where 5 quarts of oil went out of my engine in two weeks. It is my belief that the only way this amount of oil could just vanish out of thin air is a glaring engine defect leading to near-catastrophic engine failure.
Mfg Campaign: 11528130
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
As I was driving home from work at night on May 4, my engine suddenly started making noises, then the engine light started flashing and the engine stopped working and I had to coast to the side of the road. I had to get it towed back to my residence late at night. I had an independent mechanic verify the catastrophic engine failure. To date the vehicle has not been repaired due to the high cost and unavailable replacement engines.
Corrective Action:
As I was driving home from work at night on May 4, my engine suddenly started making noises, then the engine light started flashing and the engine stopped working and I had to coast to the side of the road. I had to get it towed back to my residence late at night. I had an independent mechanic verify the catastrophic engine failure. To date the vehicle has not been repaired due to the high cost and unavailable replacement engines.
Additional Notes:
As I was driving home from work at night on May 4, my engine suddenly started making noises, then the engine light started flashing and the engine stopped working and I had to coast to the side of the road. I had to get it towed back to my residence late at night. I had an independent mechanic verify the catastrophic engine failure. To date the vehicle has not been repaired due to the high cost and unavailable replacement engines.
Mfg Campaign: 11527883
Recall Date: Jun 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Corrective Action:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Additional Notes:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Mfg Campaign: 11527443
Recall Date: Jun 16, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Corrective Action:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Additional Notes:
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
Mfg Campaign: 11527443
Recall Date: Jun 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine oil consumption is outrageous. I am having to add oil every 200-300 miles. Just had an oil change in march and have had to add oil twice. There is a recall on the 2013-2015 models for the Santa Fe and 2011-2019 for the Santa Fe sport but the 2016 model that I have is not included in this recall. The recall is specifically for engine oil consumption issues which is exactly what I am having but Hyundai wont issue a recall for the 2016 model unless it is the sport. Very frustrated and potentially going to have to spend thousands of dollars for a new motor since mine is starting to have issues related to excessive oil consumption.
Corrective Action:
Engine oil consumption is outrageous. I am having to add oil every 200-300 miles. Just had an oil change in march and have had to add oil twice. There is a recall on the 2013-2015 models for the Santa Fe and 2011-2019 for the Santa Fe sport but the 2016 model that I have is not included in this recall. The recall is specifically for engine oil consumption issues which is exactly what I am having but Hyundai wont issue a recall for the 2016 model unless it is the sport. Very frustrated and potentially going to have to spend thousands of dollars for a new motor since mine is starting to have issues related to excessive oil consumption.
Additional Notes:
Engine oil consumption is outrageous. I am having to add oil every 200-300 miles. Just had an oil change in march and have had to add oil twice. There is a recall on the 2013-2015 models for the Santa Fe and 2011-2019 for the Santa Fe sport but the 2016 model that I have is not included in this recall. The recall is specifically for engine oil consumption issues which is exactly what I am having but Hyundai wont issue a recall for the 2016 model unless it is the sport. Very frustrated and potentially going to have to spend thousands of dollars for a new motor since mine is starting to have issues related to excessive oil consumption.
Mfg Campaign: 11527254
Recall Date: Jun 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I left my house and vehicle was perfectly fine. NEVER any warning lights since I owned the vehicle. It was not due for an oil change. I was traveling about 60 mph and after about 5 miles, vehicle just stopped running. At that point, I looked at dash and all the lights were on and vehicle was completely unresponsive. No steering, brakes, nothing. I was able to drift off of road and that was it. Tried one time to restart it and nothing. Had it towed to hyundai dealer and first they said it was the starter and today, after being there for a month, they said engine had seized.
Corrective Action:
I left my house and vehicle was perfectly fine. NEVER any warning lights since I owned the vehicle. It was not due for an oil change. I was traveling about 60 mph and after about 5 miles, vehicle just stopped running. At that point, I looked at dash and all the lights were on and vehicle was completely unresponsive. No steering, brakes, nothing. I was able to drift off of road and that was it. Tried one time to restart it and nothing. Had it towed to hyundai dealer and first they said it was the starter and today, after being there for a month, they said engine had seized.
Additional Notes:
I left my house and vehicle was perfectly fine. NEVER any warning lights since I owned the vehicle. It was not due for an oil change. I was traveling about 60 mph and after about 5 miles, vehicle just stopped running. At that point, I looked at dash and all the lights were on and vehicle was completely unresponsive. No steering, brakes, nothing. I was able to drift off of road and that was it. Tried one time to restart it and nothing. Had it towed to hyundai dealer and first they said it was the starter and today, after being there for a month, they said engine had seized.
Mfg Campaign: 11526707
Recall Date: Jun 12, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Accelerated after stop sign and felt like the vehicle hit a pole. Stuck in 4th gear.
Corrective Action:
Accelerated after stop sign and felt like the vehicle hit a pole. Stuck in 4th gear.
Additional Notes:
Accelerated after stop sign and felt like the vehicle hit a pole. Stuck in 4th gear.
Mfg Campaign: 11525736
Recall Date: Jun 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car lost power/pressure will not accelerate and has an engine knock
Corrective Action:
Car lost power/pressure will not accelerate and has an engine knock
Additional Notes:
Car lost power/pressure will not accelerate and has an engine knock
Mfg Campaign: 11523513
Recall Date: May 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving my Santa Fe sport I have an issue with loss of power when accelerating. I was getting on the freeway and attempting to merge with freeway traffic. When I was pressing the gas to accelerate the car the RPM's rose but my speed would not. I had to pull off as my vehicle could not get up to speed. It has happened twice now and only when trying to get on the freeway. No warning lamps. It is terrifying and dangerous. My Santa Fe engine was replaced around 84,000 for the failed engine issue it has about 134,000 (50,000 on new engine) now. I am concerned that this engine is possibly defective as well. My MPG has declined and now this issue.
Corrective Action:
While driving my Santa Fe sport I have an issue with loss of power when accelerating. I was getting on the freeway and attempting to merge with freeway traffic. When I was pressing the gas to accelerate the car the RPM's rose but my speed would not. I had to pull off as my vehicle could not get up to speed. It has happened twice now and only when trying to get on the freeway. No warning lamps. It is terrifying and dangerous. My Santa Fe engine was replaced around 84,000 for the failed engine issue it has about 134,000 (50,000 on new engine) now. I am concerned that this engine is possibly defective as well. My MPG has declined and now this issue.
Additional Notes:
While driving my Santa Fe sport I have an issue with loss of power when accelerating. I was getting on the freeway and attempting to merge with freeway traffic. When I was pressing the gas to accelerate the car the RPM's rose but my speed would not. I had to pull off as my vehicle could not get up to speed. It has happened twice now and only when trying to get on the freeway. No warning lamps. It is terrifying and dangerous. My Santa Fe engine was replaced around 84,000 for the failed engine issue it has about 134,000 (50,000 on new engine) now. I am concerned that this engine is possibly defective as well. My MPG has declined and now this issue.
Mfg Campaign: 11523321
Recall Date: May 22, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Corrective Action:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Additional Notes:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Mfg Campaign: 11522385
Recall Date: May 16, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Corrective Action:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Additional Notes:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Mfg Campaign: 11522385
Recall Date: May 16, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Corrective Action:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Additional Notes:
I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it to stop, I slammed the car into park, & it finally stopped just before my car crossed through the intersection. If I had not done that I would’ve been hit directly on my drivers side door by a truck going at least 55 mph. The car revved really high for several seconds after putting the car in park. I drove 10 mph to my work destination, & experienced exactly the same symptoms when I was pulling into my parking spot. As soon as I started braking to come to a stop to park, the car immediately started to accelerate again beyond my control & the ability to engage my brakes, even with my brakes pushed down as far as they would go. Again I slammed the car into park, otherwise my car would’ve run through the side of a barn & a horse stall with a horse and the barn owner inside. I checked to make sure nothing was impeding the movement of my accelerator and braking pedals, and nothing was. No warning lights came on at any time. I am very concerned as I am reading multiple reports of almost identical incidents for other Hyundai Santa Fe owners of a variety of years, & because this issue can’t be reproduced, there is no recall, and no code comes up, owners are not being given a solution or any type of support by Hyundai dealers or the manufacturer itself. I absolutely do not feel safe driving my car for my own safety & the safety of those on the road with me. I was almost killed today.
Mfg Campaign: 11522385
Recall Date: May 16, 2023
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