HYUNDAI SANTA FE 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
7
Recalls

Complaints & Recalls

1.1K Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 22V056000 SAFETY RECALL
357.3K Vehicles Affected
Recall Date: Feb 3, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

Potential Risk:
An engine compartment fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 218
Notice Date: May 31, 2022
Recall Date: Feb 3, 2022
Hyundai Motor America
NHTSA Campaign: 17V578000 SAFETY RECALL
420 Vehicles Affected
Recall Date: Sep 20, 2017
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.

Potential Risk:
The engine bearing wear may cause the vehicle to stall, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 168.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 168
Notice Date: Nov 6, 2017
Recall Date: Sep 20, 2017
Hyundai Motor America
NHTSA Campaign: 17V358000 SAFETY RECALL
437.4K Vehicles Affected
Recall Date: Jun 5, 2017
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

Potential Risk:
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 163
Notice Date: Aug 4, 2017
Recall Date: Jun 5, 2017
Hyundai Motor America
NHTSA Campaign: 17V142000 SAFETY RECALL
190 Vehicles Affected
Recall Date: Mar 6, 2017
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
An underinflated inflated tire can increase the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the TPMS sensors, free of charge. The recall began March 31, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 159.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 159
Notice Date: Mar 21, 2017
Recall Date: Mar 6, 2017
Hyundai Motor America
NHTSA Campaign: 16V842000 SAFETY RECALL
6.2K Vehicles Affected
Recall Date: Nov 21, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 153
Notice Date: Jan 13, 2017
Recall Date: Nov 21, 2016
Hyundai Motor America
NHTSA Campaign: 16V145000 SAFETY RECALL
34.2K Vehicles Affected
Recall Date: Mar 10, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
Without a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will inspect and reroute the wires in the front seat belt buckle harnesses to their proper locations, as necessary, free of charge. The recall began on April 27, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 141.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 141
Notice Date: Apr 27, 2016
Recall Date: Mar 10, 2016

Consumer Complaints

1.1K Complaints
Hyundai Motor America
Campaign: 11589226 Other
May 17, 2024
Defect Description:

ENGINE

Potential Consequences:

Our 2017 Santa Fe experienced a completeengine failure back in February at 106k miles while driving on the highway. I was driving the SUV when it lost power. There were no check engine lights or any warning signs from the car beforehand. We kept up on all the maintenance and regular oil changes. The local Hyundai dealership told us the car had experienced a failure in the short block on the engine and that it would require a completely new engine. It has been in the shop for close to a month.

Corrective Action:

Our 2017 Santa Fe experienced a completeengine failure back in February at 106k miles while driving on the highway. I was driving the SUV when it lost power. There were no check engine lights or any warning signs from the car beforehand. We kept up on all the maintenance and regular oil changes. The local Hyundai dealership told us the car had experienced a failure in the short block on the engine and that it would require a completely new engine. It has been in the shop for close to a month.

Additional Notes:

Our 2017 Santa Fe experienced a completeengine failure back in February at 106k miles while driving on the highway. I was driving the SUV when it lost power. There were no check engine lights or any warning signs from the car beforehand. We kept up on all the maintenance and regular oil changes. The local Hyundai dealership told us the car had experienced a failure in the short block on the engine and that it would require a completely new engine. It has been in the shop for close to a month.

Manufacturer: HYUNDAI
Mfg Campaign: 11589226
Notice Date: May 17, 2024
Recall Date: May 17, 2024
Hyundai Motor America
Campaign: 11588523 Other
May 13, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine failure while on the highway. There were no warnings or check engine lights. The mechanic at a local shop stated that the engine seized up. The car had received regular maintenance up to that point.

Corrective Action:

Engine failure while on the highway. There were no warnings or check engine lights. The mechanic at a local shop stated that the engine seized up. The car had received regular maintenance up to that point.

Additional Notes:

Engine failure while on the highway. There were no warnings or check engine lights. The mechanic at a local shop stated that the engine seized up. The car had received regular maintenance up to that point.

Manufacturer: HYUNDAI
Mfg Campaign: 11588523
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Hyundai Motor America
Campaign: 11588204 Other
May 11, 2024
Defect Description:

ENGINE

Potential Consequences:

While traveling to work about 1 mile before my exit, my 2017 Santa Fe Sport Ultimate 2.0T started sputtering and losing speed. I was scared to death traveling on a major highway (Rt 1). I immediately put the emergency blinkers on while continuing to lose speed. I barely made it off the highway before the car just STOPPED DEAD on the curve. NO POWER STEERING-NOTHING! THE CAR WOULDN'T MOVE! Terrified of tractor trailers and cars flying off the exit, I called the State Police to come as my protection from getting hit .While waiting, two Good Samaritans were concerned for my safety and stopped to help move the car partially out of the road (no steering). The state police arrived and waited while I got a tow truck seeing I was visibly upset. I later received a call from the auto shop telling me the engine was gone, The performed a compression test the next day, found no compression in cylinder 3. The mechanic suggested I tow the car to the dealer because it was a faulty engine and he knew of an extension on an extended warranty (from 100k-150K miles) Hyundai offered for this problem. I rented a car to go to work ($700) for the first 3 weeks because I couldn't get a loaner. I finally got a loaner after reaching out to Managers, and after 2 months they finally "worked" it in. Today, I get a message that it was indeed the engine and I would need to pay for the diagnostic test and new engine parts since the extended warranty I purchased when I bought my car was expired 9/8/23. I opened a case with Hyundai USA today 5/10/24, and will be speaking with the dealer on Monday but I'm at a loss. Hyundai should replace my engine considering these engines have a history of failing. It only has 103K miles on it. It was just in the shop a week before for the undercarriage coating, inspected and no major concerns. I ALMOST LOST MY LIFE WITH NO WARNING- ENOUGH IS ENOUGH! PLEASE HELP!!

Corrective Action:

While traveling to work about 1 mile before my exit, my 2017 Santa Fe Sport Ultimate 2.0T started sputtering and losing speed. I was scared to death traveling on a major highway (Rt 1). I immediately put the emergency blinkers on while continuing to lose speed. I barely made it off the highway before the car just STOPPED DEAD on the curve. NO POWER STEERING-NOTHING! THE CAR WOULDN'T MOVE! Terrified of tractor trailers and cars flying off the exit, I called the State Police to come as my protection from getting hit .While waiting, two Good Samaritans were concerned for my safety and stopped to help move the car partially out of the road (no steering). The state police arrived and waited while I got a tow truck seeing I was visibly upset. I later received a call from the auto shop telling me the engine was gone, The performed a compression test the next day, found no compression in cylinder 3. The mechanic suggested I tow the car to the dealer because it was a faulty engine and he knew of an extension on an extended warranty (from 100k-150K miles) Hyundai offered for this problem. I rented a car to go to work ($700) for the first 3 weeks because I couldn't get a loaner. I finally got a loaner after reaching out to Managers, and after 2 months they finally "worked" it in. Today, I get a message that it was indeed the engine and I would need to pay for the diagnostic test and new engine parts since the extended warranty I purchased when I bought my car was expired 9/8/23. I opened a case with Hyundai USA today 5/10/24, and will be speaking with the dealer on Monday but I'm at a loss. Hyundai should replace my engine considering these engines have a history of failing. It only has 103K miles on it. It was just in the shop a week before for the undercarriage coating, inspected and no major concerns. I ALMOST LOST MY LIFE WITH NO WARNING- ENOUGH IS ENOUGH! PLEASE HELP!!

Additional Notes:

While traveling to work about 1 mile before my exit, my 2017 Santa Fe Sport Ultimate 2.0T started sputtering and losing speed. I was scared to death traveling on a major highway (Rt 1). I immediately put the emergency blinkers on while continuing to lose speed. I barely made it off the highway before the car just STOPPED DEAD on the curve. NO POWER STEERING-NOTHING! THE CAR WOULDN'T MOVE! Terrified of tractor trailers and cars flying off the exit, I called the State Police to come as my protection from getting hit .While waiting, two Good Samaritans were concerned for my safety and stopped to help move the car partially out of the road (no steering). The state police arrived and waited while I got a tow truck seeing I was visibly upset. I later received a call from the auto shop telling me the engine was gone, The performed a compression test the next day, found no compression in cylinder 3. The mechanic suggested I tow the car to the dealer because it was a faulty engine and he knew of an extension on an extended warranty (from 100k-150K miles) Hyundai offered for this problem. I rented a car to go to work ($700) for the first 3 weeks because I couldn't get a loaner. I finally got a loaner after reaching out to Managers, and after 2 months they finally "worked" it in. Today, I get a message that it was indeed the engine and I would need to pay for the diagnostic test and new engine parts since the extended warranty I purchased when I bought my car was expired 9/8/23. I opened a case with Hyundai USA today 5/10/24, and will be speaking with the dealer on Monday but I'm at a loss. Hyundai should replace my engine considering these engines have a history of failing. It only has 103K miles on it. It was just in the shop a week before for the undercarriage coating, inspected and no major concerns. I ALMOST LOST MY LIFE WITH NO WARNING- ENOUGH IS ENOUGH! PLEASE HELP!!

Manufacturer: HYUNDAI
Mfg Campaign: 11588204
Notice Date: May 11, 2024
Recall Date: May 11, 2024
Hyundai Motor America
Campaign: 11588005 Other
May 10, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The traction control system engages too frequently and makes the vehicle unable to accelerate and far too long to disengage, endangering my family during right turns onto lanes with traffic. the traction control system will engage even when there is no loss of traction, only a moderate acceleration with some turn angle. this has caused near accidents about once a month, that both me and my wife experience. there are no active recalls. all recall work was completed last year. this issue has persisted for the length of my ownership, last occuring only about week ago, and about once to 2 times a month.

Corrective Action:

The traction control system engages too frequently and makes the vehicle unable to accelerate and far too long to disengage, endangering my family during right turns onto lanes with traffic. the traction control system will engage even when there is no loss of traction, only a moderate acceleration with some turn angle. this has caused near accidents about once a month, that both me and my wife experience. there are no active recalls. all recall work was completed last year. this issue has persisted for the length of my ownership, last occuring only about week ago, and about once to 2 times a month.

Additional Notes:

The traction control system engages too frequently and makes the vehicle unable to accelerate and far too long to disengage, endangering my family during right turns onto lanes with traffic. the traction control system will engage even when there is no loss of traction, only a moderate acceleration with some turn angle. this has caused near accidents about once a month, that both me and my wife experience. there are no active recalls. all recall work was completed last year. this issue has persisted for the length of my ownership, last occuring only about week ago, and about once to 2 times a month.

Manufacturer: HYUNDAI
Mfg Campaign: 11588005
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Hyundai Motor America
Campaign: 11587896 Other
May 9, 2024
Defect Description:

ENGINE

Potential Consequences:

2017 Hyundai Santa Fe sport 2.0 purchased brand new on July 2016. A month ago with 73322km mileage, engine failure occurred on the highway. First, I heard a rattling sound, then car started to shake, engine light blinking, oil change light went off (which never) happens, and the car started to decelerate on the highway. Upon finding the next exit, as I was turning right at the lights, car shut off completely. Went to the nearest Hyundai dealership which was within 2kms. The car was moderately drivable up to the dealership, and was advised that it is unsafe for continuous use. The dealership's diagnostics were: piston or 2nd cylinder was not compressing and spark plug burned. Hyundai Streetsville, Mississauga advised me to pay $8000 for a new engine or sell them the car. Had the car towed from this dealership to my local dealership Schlueter Hyundai in Waterloo. Their diagnostics were: Vehicle has dead miss, cylinder #2 pulled plug and bore scoped cylinder found piston melted around the edge causing no compression. Hyundai Canada denied warranty as it is past 5 years despite low mileage and regular maintenance at their own dealership. Went to Hyundai Canada to determine if there is recall on this particular issue and now was filed. Another friend who owned a similar car with 140 000 mileage, engine caught on fire on the highway. My car is available for inspection. Thankfully, there were no accidents or injuries that occurred. My concern is the potential for accidents on the highway and other vehicles that have this issue & there is no recall on the Hyundai Canada website.

Corrective Action:

2017 Hyundai Santa Fe sport 2.0 purchased brand new on July 2016. A month ago with 73322km mileage, engine failure occurred on the highway. First, I heard a rattling sound, then car started to shake, engine light blinking, oil change light went off (which never) happens, and the car started to decelerate on the highway. Upon finding the next exit, as I was turning right at the lights, car shut off completely. Went to the nearest Hyundai dealership which was within 2kms. The car was moderately drivable up to the dealership, and was advised that it is unsafe for continuous use. The dealership's diagnostics were: piston or 2nd cylinder was not compressing and spark plug burned. Hyundai Streetsville, Mississauga advised me to pay $8000 for a new engine or sell them the car. Had the car towed from this dealership to my local dealership Schlueter Hyundai in Waterloo. Their diagnostics were: Vehicle has dead miss, cylinder #2 pulled plug and bore scoped cylinder found piston melted around the edge causing no compression. Hyundai Canada denied warranty as it is past 5 years despite low mileage and regular maintenance at their own dealership. Went to Hyundai Canada to determine if there is recall on this particular issue and now was filed. Another friend who owned a similar car with 140 000 mileage, engine caught on fire on the highway. My car is available for inspection. Thankfully, there were no accidents or injuries that occurred. My concern is the potential for accidents on the highway and other vehicles that have this issue & there is no recall on the Hyundai Canada website.

Additional Notes:

2017 Hyundai Santa Fe sport 2.0 purchased brand new on July 2016. A month ago with 73322km mileage, engine failure occurred on the highway. First, I heard a rattling sound, then car started to shake, engine light blinking, oil change light went off (which never) happens, and the car started to decelerate on the highway. Upon finding the next exit, as I was turning right at the lights, car shut off completely. Went to the nearest Hyundai dealership which was within 2kms. The car was moderately drivable up to the dealership, and was advised that it is unsafe for continuous use. The dealership's diagnostics were: piston or 2nd cylinder was not compressing and spark plug burned. Hyundai Streetsville, Mississauga advised me to pay $8000 for a new engine or sell them the car. Had the car towed from this dealership to my local dealership Schlueter Hyundai in Waterloo. Their diagnostics were: Vehicle has dead miss, cylinder #2 pulled plug and bore scoped cylinder found piston melted around the edge causing no compression. Hyundai Canada denied warranty as it is past 5 years despite low mileage and regular maintenance at their own dealership. Went to Hyundai Canada to determine if there is recall on this particular issue and now was filed. Another friend who owned a similar car with 140 000 mileage, engine caught on fire on the highway. My car is available for inspection. Thankfully, there were no accidents or injuries that occurred. My concern is the potential for accidents on the highway and other vehicles that have this issue & there is no recall on the Hyundai Canada website.

Manufacturer: HYUNDAI
Mfg Campaign: 11587896
Notice Date: May 9, 2024
Recall Date: May 9, 2024
Hyundai Motor America
Campaign: 11587198 Other
May 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Complete failure of brake system. After the vehicle parked, a significant puddle of brake fluid formed under the rear axle area (mid between rear wheels. It appears that a break line failed. An internet search revealed that Canada has issued a recall regarding corrosion of brake lines on this vehicle. Extremely dangerous situation. Fortunately, the failure happened when driving in a residential neighborhood at speeds less than 25 mph.

Corrective Action:

Complete failure of brake system. After the vehicle parked, a significant puddle of brake fluid formed under the rear axle area (mid between rear wheels. It appears that a break line failed. An internet search revealed that Canada has issued a recall regarding corrosion of brake lines on this vehicle. Extremely dangerous situation. Fortunately, the failure happened when driving in a residential neighborhood at speeds less than 25 mph.

Additional Notes:

Complete failure of brake system. After the vehicle parked, a significant puddle of brake fluid formed under the rear axle area (mid between rear wheels. It appears that a break line failed. An internet search revealed that Canada has issued a recall regarding corrosion of brake lines on this vehicle. Extremely dangerous situation. Fortunately, the failure happened when driving in a residential neighborhood at speeds less than 25 mph.

Manufacturer: HYUNDAI
Mfg Campaign: 11587198
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Hyundai Motor America
Campaign: 11586981 Other
May 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Corrective Action:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Additional Notes:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Manufacturer: HYUNDAI
Mfg Campaign: 11586981
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Hyundai Motor America
Campaign: 11586981 Other
May 4, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Corrective Action:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Additional Notes:

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

Manufacturer: HYUNDAI
Mfg Campaign: 11586981
Notice Date: May 4, 2024
Recall Date: May 4, 2024
Hyundai Motor America
Campaign: 11586778 Other
May 3, 2024
Defect Description:

ENGINE

Potential Consequences:

Complete engine failure with vehicle excessively consuming oil with no warning indicators. Issue has been recognized by dealer as known issue. Safety risk with car complete shut down with no warnings.

Corrective Action:

Complete engine failure with vehicle excessively consuming oil with no warning indicators. Issue has been recognized by dealer as known issue. Safety risk with car complete shut down with no warnings.

Additional Notes:

Complete engine failure with vehicle excessively consuming oil with no warning indicators. Issue has been recognized by dealer as known issue. Safety risk with car complete shut down with no warnings.

Manufacturer: HYUNDAI
Mfg Campaign: 11586778
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Hyundai Motor America
Campaign: 11586844 Other
May 3, 2024
Defect Description:

ENGINE

Potential Consequences:

Owned this vehicle for 4 years without any issues. Driving home on a friday, made a stop at a friends dance studio, and as I pulled into the parking lot my car just randomly died. I was able to restart the vehicle without any problems and there were no error messages on my car to indicate an issue. I drove the car home for it to die on me again as I was pulling onto my road. At first we thought maybe alternator. Still no messages are being indicated on my vehicle. My husand drove the car to the mechanic on Monday and as he drove it started making noises. He was able to get it to the mechanic. It was later that day that we were advised there was only a quart of oil left in my car (oil changes pretty regularly), per the mechanic the engine is toast. Still no error warnings etc. such as, oil low or change oil soon to advise me of any issues. I now have to completely replace my engine.

Corrective Action:

Owned this vehicle for 4 years without any issues. Driving home on a friday, made a stop at a friends dance studio, and as I pulled into the parking lot my car just randomly died. I was able to restart the vehicle without any problems and there were no error messages on my car to indicate an issue. I drove the car home for it to die on me again as I was pulling onto my road. At first we thought maybe alternator. Still no messages are being indicated on my vehicle. My husand drove the car to the mechanic on Monday and as he drove it started making noises. He was able to get it to the mechanic. It was later that day that we were advised there was only a quart of oil left in my car (oil changes pretty regularly), per the mechanic the engine is toast. Still no error warnings etc. such as, oil low or change oil soon to advise me of any issues. I now have to completely replace my engine.

Additional Notes:

Owned this vehicle for 4 years without any issues. Driving home on a friday, made a stop at a friends dance studio, and as I pulled into the parking lot my car just randomly died. I was able to restart the vehicle without any problems and there were no error messages on my car to indicate an issue. I drove the car home for it to die on me again as I was pulling onto my road. At first we thought maybe alternator. Still no messages are being indicated on my vehicle. My husand drove the car to the mechanic on Monday and as he drove it started making noises. He was able to get it to the mechanic. It was later that day that we were advised there was only a quart of oil left in my car (oil changes pretty regularly), per the mechanic the engine is toast. Still no error warnings etc. such as, oil low or change oil soon to advise me of any issues. I now have to completely replace my engine.

Manufacturer: HYUNDAI
Mfg Campaign: 11586844
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Hyundai Motor America
Campaign: 11586850 Other
May 3, 2024
Defect Description:

ENGINE

Potential Consequences:

I have 146k miles on it, engine has bad rod knock sound at the start and while driving. Fuel quality and engine oil replacement has not been compromised. There is no check engine light on, and vehicle runs at very low rpm.

Corrective Action:

I have 146k miles on it, engine has bad rod knock sound at the start and while driving. Fuel quality and engine oil replacement has not been compromised. There is no check engine light on, and vehicle runs at very low rpm.

Additional Notes:

I have 146k miles on it, engine has bad rod knock sound at the start and while driving. Fuel quality and engine oil replacement has not been compromised. There is no check engine light on, and vehicle runs at very low rpm.

Manufacturer: HYUNDAI
Mfg Campaign: 11586850
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Hyundai Motor America
Campaign: 11586462 Other
May 1, 2024
Defect Description:

ENGINE

Potential Consequences:

Over the past 50,000 miles we have put on the car we have had major oil leaks and now the engine is burning oil. The engine has stalled multiple times and now sounds like a diesel. We have spent over $3000 in repairs and still will have to replace our car as it continues to worsen. Metal shavings have been found in the oil. No remedies have been found, aside from replacing the engine.

Corrective Action:

Over the past 50,000 miles we have put on the car we have had major oil leaks and now the engine is burning oil. The engine has stalled multiple times and now sounds like a diesel. We have spent over $3000 in repairs and still will have to replace our car as it continues to worsen. Metal shavings have been found in the oil. No remedies have been found, aside from replacing the engine.

Additional Notes:

Over the past 50,000 miles we have put on the car we have had major oil leaks and now the engine is burning oil. The engine has stalled multiple times and now sounds like a diesel. We have spent over $3000 in repairs and still will have to replace our car as it continues to worsen. Metal shavings have been found in the oil. No remedies have been found, aside from replacing the engine.

Manufacturer: HYUNDAI
Mfg Campaign: 11586462
Notice Date: May 1, 2024
Recall Date: May 1, 2024
Hyundai Motor America
Campaign: 11585877 Other
Apr 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Sun roof has opening and closing issues. No warning signs. Could very well cause major issues, broken glass, damage to electrical, interior due to water etc. called dealership with no luck.

Corrective Action:

Sun roof has opening and closing issues. No warning signs. Could very well cause major issues, broken glass, damage to electrical, interior due to water etc. called dealership with no luck.

Additional Notes:

Sun roof has opening and closing issues. No warning signs. Could very well cause major issues, broken glass, damage to electrical, interior due to water etc. called dealership with no luck.

Manufacturer: HYUNDAI
Mfg Campaign: 11585877
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Hyundai Motor America
Campaign: 11585216 Other
Apr 25, 2024
Defect Description:

ENGINE

Potential Consequences:

I was driving on the highway at 65 miles per hour and my 2017 Santa Fe began to decelerate. I tried pushing hard on my petal and it would not accelerate past 30 mph. I got off the highway as safely as I could. I heard a knocking sound while driving and the check engine light came on after my car experienced this problem.

Corrective Action:

I was driving on the highway at 65 miles per hour and my 2017 Santa Fe began to decelerate. I tried pushing hard on my petal and it would not accelerate past 30 mph. I got off the highway as safely as I could. I heard a knocking sound while driving and the check engine light came on after my car experienced this problem.

Additional Notes:

I was driving on the highway at 65 miles per hour and my 2017 Santa Fe began to decelerate. I tried pushing hard on my petal and it would not accelerate past 30 mph. I got off the highway as safely as I could. I heard a knocking sound while driving and the check engine light came on after my car experienced this problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11585216
Notice Date: Apr 25, 2024
Recall Date: Apr 25, 2024
Hyundai Motor America
Campaign: 11584894 Other
Apr 24, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle came to a stop in the middle of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an engine knock. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 108,000.

Corrective Action:

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle came to a stop in the middle of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an engine knock. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 108,000.

Additional Notes:

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle came to a stop in the middle of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an engine knock. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 108,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11584894
Notice Date: Apr 24, 2024
Recall Date: Apr 24, 2024
Hyundai Motor America
Campaign: 11582964 Other
Apr 15, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine seizure happened while driving and the engine caught on fire. The car was well maintained and had been up-to-date on all recalls.

Corrective Action:

Engine seizure happened while driving and the engine caught on fire. The car was well maintained and had been up-to-date on all recalls.

Additional Notes:

Engine seizure happened while driving and the engine caught on fire. The car was well maintained and had been up-to-date on all recalls.

Manufacturer: HYUNDAI
Mfg Campaign: 11582964
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Hyundai Motor America
Campaign: 11582480 Other
Apr 11, 2024
Defect Description:

ENGINE

Potential Consequences:

The car started making a very loud knocking noise while driving and became un-drivable due to the engine knocking and sputtering. Safety was compromised due to not being able to safely drive the vehicle the appropriate speed as this began suddenly. The car was taken to the dealership where the determined that it had rod bearing failure and the engine needed replaced. There is a recall for the same make, model, and year of the car, but the VIN number is different. The recall that is out for other VIN of the same car and engine states that there is rod bearing failure due to a faulty crankshaft. This has been confirmed by the dealership. There were no warning lights or indications that the car was not in proper mechanical shape prior to the issue. The dealership and corporate are unwilling to work with us to have this issue repaired under the recall, even though it is the same issue, since it is 17,000 miles over the warranty and that the recall “does not affect our VIN number.” The engine that the car needs is not available unless it is a used engine as there are so many issues with said engine, which then makes the engine extremely expensive and difficult to locate.

Corrective Action:

The car started making a very loud knocking noise while driving and became un-drivable due to the engine knocking and sputtering. Safety was compromised due to not being able to safely drive the vehicle the appropriate speed as this began suddenly. The car was taken to the dealership where the determined that it had rod bearing failure and the engine needed replaced. There is a recall for the same make, model, and year of the car, but the VIN number is different. The recall that is out for other VIN of the same car and engine states that there is rod bearing failure due to a faulty crankshaft. This has been confirmed by the dealership. There were no warning lights or indications that the car was not in proper mechanical shape prior to the issue. The dealership and corporate are unwilling to work with us to have this issue repaired under the recall, even though it is the same issue, since it is 17,000 miles over the warranty and that the recall “does not affect our VIN number.” The engine that the car needs is not available unless it is a used engine as there are so many issues with said engine, which then makes the engine extremely expensive and difficult to locate.

Additional Notes:

The car started making a very loud knocking noise while driving and became un-drivable due to the engine knocking and sputtering. Safety was compromised due to not being able to safely drive the vehicle the appropriate speed as this began suddenly. The car was taken to the dealership where the determined that it had rod bearing failure and the engine needed replaced. There is a recall for the same make, model, and year of the car, but the VIN number is different. The recall that is out for other VIN of the same car and engine states that there is rod bearing failure due to a faulty crankshaft. This has been confirmed by the dealership. There were no warning lights or indications that the car was not in proper mechanical shape prior to the issue. The dealership and corporate are unwilling to work with us to have this issue repaired under the recall, even though it is the same issue, since it is 17,000 miles over the warranty and that the recall “does not affect our VIN number.” The engine that the car needs is not available unless it is a used engine as there are so many issues with said engine, which then makes the engine extremely expensive and difficult to locate.

Manufacturer: HYUNDAI
Mfg Campaign: 11582480
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Hyundai Motor America
Campaign: 11581389 Other
Apr 5, 2024
Defect Description:

ENGINE

Potential Consequences:

My car was burning oil much faster than it should have been. On [XXX], my car started making a very loud knocking noise, and my engine blew out while on [XXX] in Nashville, TN. Thankfully I was able to pull over with friends trailing me. There was a burnt smell coming from under the hood. The problem has been confirmed by my local Hyundai dealer. The service department at the dealer attempted to get my car approved for an engine replacement, and Hyundai Motor America has denied the authorization. According to Hyundai, a recall from August 9, 2018 was not addressed on my vehicle. They have documentation that proves that I was not the owner of the vehicle when the recall was issued, therefore, I was not made aware of the recall. Because the recall was not addressed, they are refusing to fix my car for free OR offer any type of goodwill assistance. I would be solely responsible for repairing the faulty engine that they placed in my vehicle, due to a recall that was issued before I owned the car. I know several people that have had to have their Hyundai engines replaced. These cars are causing massive vehicular damage and financial burden on consumers. Based on dealership quotes, this repair will cost me anywhere between $8,000 - $14,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

My car was burning oil much faster than it should have been. On [XXX], my car started making a very loud knocking noise, and my engine blew out while on [XXX] in Nashville, TN. Thankfully I was able to pull over with friends trailing me. There was a burnt smell coming from under the hood. The problem has been confirmed by my local Hyundai dealer. The service department at the dealer attempted to get my car approved for an engine replacement, and Hyundai Motor America has denied the authorization. According to Hyundai, a recall from August 9, 2018 was not addressed on my vehicle. They have documentation that proves that I was not the owner of the vehicle when the recall was issued, therefore, I was not made aware of the recall. Because the recall was not addressed, they are refusing to fix my car for free OR offer any type of goodwill assistance. I would be solely responsible for repairing the faulty engine that they placed in my vehicle, due to a recall that was issued before I owned the car. I know several people that have had to have their Hyundai engines replaced. These cars are causing massive vehicular damage and financial burden on consumers. Based on dealership quotes, this repair will cost me anywhere between $8,000 - $14,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

My car was burning oil much faster than it should have been. On [XXX], my car started making a very loud knocking noise, and my engine blew out while on [XXX] in Nashville, TN. Thankfully I was able to pull over with friends trailing me. There was a burnt smell coming from under the hood. The problem has been confirmed by my local Hyundai dealer. The service department at the dealer attempted to get my car approved for an engine replacement, and Hyundai Motor America has denied the authorization. According to Hyundai, a recall from August 9, 2018 was not addressed on my vehicle. They have documentation that proves that I was not the owner of the vehicle when the recall was issued, therefore, I was not made aware of the recall. Because the recall was not addressed, they are refusing to fix my car for free OR offer any type of goodwill assistance. I would be solely responsible for repairing the faulty engine that they placed in my vehicle, due to a recall that was issued before I owned the car. I know several people that have had to have their Hyundai engines replaced. These cars are causing massive vehicular damage and financial burden on consumers. Based on dealership quotes, this repair will cost me anywhere between $8,000 - $14,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11581389
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024
Hyundai Motor America
Campaign: 11581187 Other
Apr 4, 2024
Defect Description:

ENGINE

Potential Consequences:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Corrective Action:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Additional Notes:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Manufacturer: HYUNDAI
Mfg Campaign: 11581187
Notice Date: Apr 4, 2024
Recall Date: Apr 4, 2024
Hyundai Motor America
Campaign: 11581187 Other
Apr 4, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Corrective Action:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Additional Notes:

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

Manufacturer: HYUNDAI
Mfg Campaign: 11581187
Notice Date: Apr 4, 2024
Recall Date: Apr 4, 2024

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