Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.
Corrective Action:
Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.
Additional Notes:
Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.
Mfg Campaign: 11554536
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine seized while driving
Corrective Action:
Engine seized while driving
Additional Notes:
Engine seized while driving
Mfg Campaign: 11554548
Recall Date: Nov 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.
Corrective Action:
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.
Additional Notes:
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.
Mfg Campaign: 11554362
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.
Corrective Action:
When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.
Additional Notes:
When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.
Mfg Campaign: 11554222
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.
Corrective Action:
The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.
Additional Notes:
The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.
Mfg Campaign: 11553970
Recall Date: Nov 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.
Corrective Action:
The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.
Additional Notes:
The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.
Mfg Campaign: 11553767
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My steering wheel locks up when I am driving and making turns.
Corrective Action:
My steering wheel locks up when I am driving and making turns.
Additional Notes:
My steering wheel locks up when I am driving and making turns.
Mfg Campaign: 11553832
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My steering wheel locks up when I am driving and making turns.
Corrective Action:
My steering wheel locks up when I am driving and making turns.
Additional Notes:
My steering wheel locks up when I am driving and making turns.
Mfg Campaign: 11553832
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.
Corrective Action:
I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.
Additional Notes:
I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.
Mfg Campaign: 11553880
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.
Corrective Action:
11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.
Additional Notes:
11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.
Mfg Campaign: 11553896
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.
Corrective Action:
2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.
Additional Notes:
2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.
Mfg Campaign: 11553644
Recall Date: Nov 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.
Corrective Action:
While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.
Additional Notes:
While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.
Mfg Campaign: 11553411
Recall Date: Nov 3, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealership he stated yeah, we heard you opened a case and Hyundai said you will have to wait until they decided what's going to happen. How can they do this? It's my car do I not have a say in what they do to it? Do I not have a right to know what's wrong with it? am I not entitled to reimbursement? I have asked repeatedly for a loaner to cut the cost of the rental which is almost $70 dollars a day. The parts for the break recall were there and I was never contacted to take my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealership he stated yeah, we heard you opened a case and Hyundai said you will have to wait until they decided what's going to happen. How can they do this? It's my car do I not have a say in what they do to it? Do I not have a right to know what's wrong with it? am I not entitled to reimbursement? I have asked repeatedly for a loaner to cut the cost of the rental which is almost $70 dollars a day. The parts for the break recall were there and I was never contacted to take my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealership he stated yeah, we heard you opened a case and Hyundai said you will have to wait until they decided what's going to happen. How can they do this? It's my car do I not have a say in what they do to it? Do I not have a right to know what's wrong with it? am I not entitled to reimbursement? I have asked repeatedly for a loaner to cut the cost of the rental which is almost $70 dollars a day. The parts for the break recall were there and I was never contacted to take my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11553324
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Corrective Action:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Additional Notes:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Mfg Campaign: 11553103
Recall Date: Nov 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Corrective Action:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Additional Notes:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Mfg Campaign: 11553103
Recall Date: Nov 1, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Corrective Action:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Additional Notes:
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
Mfg Campaign: 11553103
Recall Date: Nov 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.
Corrective Action:
Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.
Additional Notes:
Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.
Mfg Campaign: 11552225
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles
Corrective Action:
Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles
Additional Notes:
Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles
Mfg Campaign: 11552272
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.
Corrective Action:
I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.
Additional Notes:
I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.
Mfg Campaign: 11552295
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.
Corrective Action:
I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.
Additional Notes:
I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.
Mfg Campaign: 11552010
Recall Date: Oct 26, 2023
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Valencia, CA • 36 yrs
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