Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
Corrective Action:
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
Additional Notes:
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
Mfg Campaign: 11524880
Recall Date: Jun 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.
Corrective Action:
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.
Additional Notes:
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.
Mfg Campaign: 11524535
Recall Date: May 30, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I am having excessive oil consumption, pinging of the engine and a delay in acceleration. 2 quarts in 700 miles
Corrective Action:
I am having excessive oil consumption, pinging of the engine and a delay in acceleration. 2 quarts in 700 miles
Additional Notes:
I am having excessive oil consumption, pinging of the engine and a delay in acceleration. 2 quarts in 700 miles
Mfg Campaign: 11524329
Recall Date: May 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11524108
Recall Date: May 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don’t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says “time line of the recall” it says “the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles “ Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help
Corrective Action:
Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don’t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says “time line of the recall” it says “the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles “ Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help
Additional Notes:
Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don’t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says “time line of the recall” it says “the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles “ Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help
Mfg Campaign: 11524080
Recall Date: May 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!
Corrective Action:
Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!
Additional Notes:
Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!
Mfg Campaign: 11523761
Recall Date: May 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I’ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.
Corrective Action:
Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I’ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.
Additional Notes:
Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I’ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.
Mfg Campaign: 11523855
Recall Date: May 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption. Add 1 quart about every 900 miles.
Corrective Action:
Excessive oil consumption. Add 1 quart about every 900 miles.
Additional Notes:
Excessive oil consumption. Add 1 quart about every 900 miles.
Mfg Campaign: 11523600
Recall Date: May 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My wife was driving our 2017 HYUNDAI SANTA fe to an appointment. When she pulled into parking spot the engine check light came on and the engine stopped running. She coasted to a stop and went to her appointment. When she returned to the car it would not turn over. The battery was OK but car would not turn over. Car was towed to a local garage. They said car had little oil and the engine was sezied. We had the vehicle towed to a Hyundai dealer who confirmed the engine was sezied. The car had 104,000 on it. We had an extended bumper to bumper extended warranty to 100,000 miles. Dealer said they would contact Hyundai about about a new engine. But could not make any promises and for some reason they were hard to find. Last time I checked this site there were 388 similar seized engine reports. We had all maintenance checkes and oil changes at proper intervals.
Corrective Action:
My wife was driving our 2017 HYUNDAI SANTA fe to an appointment. When she pulled into parking spot the engine check light came on and the engine stopped running. She coasted to a stop and went to her appointment. When she returned to the car it would not turn over. The battery was OK but car would not turn over. Car was towed to a local garage. They said car had little oil and the engine was sezied. We had the vehicle towed to a Hyundai dealer who confirmed the engine was sezied. The car had 104,000 on it. We had an extended bumper to bumper extended warranty to 100,000 miles. Dealer said they would contact Hyundai about about a new engine. But could not make any promises and for some reason they were hard to find. Last time I checked this site there were 388 similar seized engine reports. We had all maintenance checkes and oil changes at proper intervals.
Additional Notes:
My wife was driving our 2017 HYUNDAI SANTA fe to an appointment. When she pulled into parking spot the engine check light came on and the engine stopped running. She coasted to a stop and went to her appointment. When she returned to the car it would not turn over. The battery was OK but car would not turn over. Car was towed to a local garage. They said car had little oil and the engine was sezied. We had the vehicle towed to a Hyundai dealer who confirmed the engine was sezied. The car had 104,000 on it. We had an extended bumper to bumper extended warranty to 100,000 miles. Dealer said they would contact Hyundai about about a new engine. But could not make any promises and for some reason they were hard to find. Last time I checked this site there were 388 similar seized engine reports. We had all maintenance checkes and oil changes at proper intervals.
Mfg Campaign: 11523644
Recall Date: May 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil pan leak
Corrective Action:
Oil pan leak
Additional Notes:
Oil pan leak
Mfg Campaign: 11523501
Recall Date: May 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was traveling to work Monday (5/15/2023) morning when I noticed a knocking/vibrating sound coming from my front end. Within a minute my car had shut off/broken down. I was coming up to a red light and was breaking, before I could fully stop the light turned green and as I proceeded to put my foot back on the gas I realized my car was not accelerating, only coasting. I looked down and saw every light on the dashboard on and realized my car was “off”. Previous to the car breaking down there was no warning lights. I pulled over to the side of the road where I pressed my push start button and nothing happened. I then noticed the engine was smoking so I got out, popped the hood and noticed a burning smell. I immediately stepped away because I thought it was going to catch fire. I then called my insurance provider for a tow back to my home. Once home we checked the oil and noticed there was none in there, even with recent oil change. We poured oil in, in hopes that it would turn on, it did not. The engine is blown. Called Hyundai customer care that Tuesday to start the process of seeing if they’ll replace the motor because this is an extremely common and dangerous issue with these engines. They told me I have to wait 6-8 weeks for someone to come out and even inspect my vehicle. That’s where I’m at now!
Corrective Action:
I was traveling to work Monday (5/15/2023) morning when I noticed a knocking/vibrating sound coming from my front end. Within a minute my car had shut off/broken down. I was coming up to a red light and was breaking, before I could fully stop the light turned green and as I proceeded to put my foot back on the gas I realized my car was not accelerating, only coasting. I looked down and saw every light on the dashboard on and realized my car was “off”. Previous to the car breaking down there was no warning lights. I pulled over to the side of the road where I pressed my push start button and nothing happened. I then noticed the engine was smoking so I got out, popped the hood and noticed a burning smell. I immediately stepped away because I thought it was going to catch fire. I then called my insurance provider for a tow back to my home. Once home we checked the oil and noticed there was none in there, even with recent oil change. We poured oil in, in hopes that it would turn on, it did not. The engine is blown. Called Hyundai customer care that Tuesday to start the process of seeing if they’ll replace the motor because this is an extremely common and dangerous issue with these engines. They told me I have to wait 6-8 weeks for someone to come out and even inspect my vehicle. That’s where I’m at now!
Additional Notes:
I was traveling to work Monday (5/15/2023) morning when I noticed a knocking/vibrating sound coming from my front end. Within a minute my car had shut off/broken down. I was coming up to a red light and was breaking, before I could fully stop the light turned green and as I proceeded to put my foot back on the gas I realized my car was not accelerating, only coasting. I looked down and saw every light on the dashboard on and realized my car was “off”. Previous to the car breaking down there was no warning lights. I pulled over to the side of the road where I pressed my push start button and nothing happened. I then noticed the engine was smoking so I got out, popped the hood and noticed a burning smell. I immediately stepped away because I thought it was going to catch fire. I then called my insurance provider for a tow back to my home. Once home we checked the oil and noticed there was none in there, even with recent oil change. We poured oil in, in hopes that it would turn on, it did not. The engine is blown. Called Hyundai customer care that Tuesday to start the process of seeing if they’ll replace the motor because this is an extremely common and dangerous issue with these engines. They told me I have to wait 6-8 weeks for someone to come out and even inspect my vehicle. That’s where I’m at now!
Mfg Campaign: 11523157
Recall Date: May 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.
Corrective Action:
The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.
Additional Notes:
The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.
Mfg Campaign: 11523234
Recall Date: May 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Just had oil changed, and accelerating onto highway when the check engine light came on and a loud knocking in the engine, with no acceleration. A semi truck had to swerve to miss me due to lack of acceleration. Took it to my mechanic who said there were 6 recalls on this vehicle, one of which was a cam rod failure. Based on the codes the computer was showing, he said it was a manufacture issue on recall notice 17-01-071, for campaign 168 for 2017 Hyundai Santa Fe. It only has 98000 miles. No engine, should ever fail with that many miles. I have had several vehicles, and not one has ever had any engine problems, and they all had 200000 + miles. This is clearly a manufacture defect, and I will be fighting this.
Corrective Action:
Just had oil changed, and accelerating onto highway when the check engine light came on and a loud knocking in the engine, with no acceleration. A semi truck had to swerve to miss me due to lack of acceleration. Took it to my mechanic who said there were 6 recalls on this vehicle, one of which was a cam rod failure. Based on the codes the computer was showing, he said it was a manufacture issue on recall notice 17-01-071, for campaign 168 for 2017 Hyundai Santa Fe. It only has 98000 miles. No engine, should ever fail with that many miles. I have had several vehicles, and not one has ever had any engine problems, and they all had 200000 + miles. This is clearly a manufacture defect, and I will be fighting this.
Additional Notes:
Just had oil changed, and accelerating onto highway when the check engine light came on and a loud knocking in the engine, with no acceleration. A semi truck had to swerve to miss me due to lack of acceleration. Took it to my mechanic who said there were 6 recalls on this vehicle, one of which was a cam rod failure. Based on the codes the computer was showing, he said it was a manufacture issue on recall notice 17-01-071, for campaign 168 for 2017 Hyundai Santa Fe. It only has 98000 miles. No engine, should ever fail with that many miles. I have had several vehicles, and not one has ever had any engine problems, and they all had 200000 + miles. This is clearly a manufacture defect, and I will be fighting this.
Mfg Campaign: 11523260
Recall Date: May 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Corrective Action:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Additional Notes:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Mfg Campaign: 11522394
Recall Date: May 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Corrective Action:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Additional Notes:
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
Mfg Campaign: 11522394
Recall Date: May 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On May 7th 2023, engine failure occurred on my 2017 Hyundai Santa Fe while accelerating up to speed on minor arterial roadway with speed limit of 55 miles per hour. Engine cut out at about 6,000 rpm and check engine light flashed on. After pulling over, the engine exhibited clunking sound when trying to slowly accelerate to move onto tow truck. No warning lights for low oil or otherwise appeared prior to the engine failure despite mechanic reporting after the fact only 1 quart of oil was in the vehicle at the time of engine failure (should have been 5 quarts). Mechanic (Allies Automotive) described the engine as irreparable as an interior rod "buckled". Vehicle was not leaking oil and was regularly maintained every 5-7k miles with synthetic oil changes and routine maintenance tune-up services completed at or prior to dealer-recommended maintenance schedules including latest 100k milestone tune-up. Vehicle only had 117k miles at the time of the incident and was in excellent condition inside and out with an estimated re-sale value of approximately $14k. I was VIN:[XXX] The closest recall information related i could find would be that of NHTSA campaign 17V578000 (Hyundai recall No. 168) which applied to 2017Hyundai Santa Fe Vehicles produced between Jan 26th 2017 and Feb 13th 2017. When i search by my VIN I don't see it recall 168 come up; despite the engine failure appearing to match the description. Hyundai stated would not replace engine. Summary Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Remedy Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at [XXX]. Hyundai's number for this recall is 168. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
On May 7th 2023, engine failure occurred on my 2017 Hyundai Santa Fe while accelerating up to speed on minor arterial roadway with speed limit of 55 miles per hour. Engine cut out at about 6,000 rpm and check engine light flashed on. After pulling over, the engine exhibited clunking sound when trying to slowly accelerate to move onto tow truck. No warning lights for low oil or otherwise appeared prior to the engine failure despite mechanic reporting after the fact only 1 quart of oil was in the vehicle at the time of engine failure (should have been 5 quarts). Mechanic (Allies Automotive) described the engine as irreparable as an interior rod "buckled". Vehicle was not leaking oil and was regularly maintained every 5-7k miles with synthetic oil changes and routine maintenance tune-up services completed at or prior to dealer-recommended maintenance schedules including latest 100k milestone tune-up. Vehicle only had 117k miles at the time of the incident and was in excellent condition inside and out with an estimated re-sale value of approximately $14k. I was VIN:[XXX] The closest recall information related i could find would be that of NHTSA campaign 17V578000 (Hyundai recall No. 168) which applied to 2017Hyundai Santa Fe Vehicles produced between Jan 26th 2017 and Feb 13th 2017. When i search by my VIN I don't see it recall 168 come up; despite the engine failure appearing to match the description. Hyundai stated would not replace engine. Summary Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Remedy Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at [XXX]. Hyundai's number for this recall is 168. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
On May 7th 2023, engine failure occurred on my 2017 Hyundai Santa Fe while accelerating up to speed on minor arterial roadway with speed limit of 55 miles per hour. Engine cut out at about 6,000 rpm and check engine light flashed on. After pulling over, the engine exhibited clunking sound when trying to slowly accelerate to move onto tow truck. No warning lights for low oil or otherwise appeared prior to the engine failure despite mechanic reporting after the fact only 1 quart of oil was in the vehicle at the time of engine failure (should have been 5 quarts). Mechanic (Allies Automotive) described the engine as irreparable as an interior rod "buckled". Vehicle was not leaking oil and was regularly maintained every 5-7k miles with synthetic oil changes and routine maintenance tune-up services completed at or prior to dealer-recommended maintenance schedules including latest 100k milestone tune-up. Vehicle only had 117k miles at the time of the incident and was in excellent condition inside and out with an estimated re-sale value of approximately $14k. I was VIN:[XXX] The closest recall information related i could find would be that of NHTSA campaign 17V578000 (Hyundai recall No. 168) which applied to 2017Hyundai Santa Fe Vehicles produced between Jan 26th 2017 and Feb 13th 2017. When i search by my VIN I don't see it recall 168 come up; despite the engine failure appearing to match the description. Hyundai stated would not replace engine. Summary Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Remedy Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at [XXX]. Hyundai's number for this recall is 168. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11522528
Recall Date: May 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 Sante Fe had an engine seizure on April 28th and Thank God nobody was injured. Allowing people to drive around in this ticking time bombs, without any notification of a potential issue, is very concerning. Especially for someone who owns 2 Hyundai vehicles that are driven on dangerous highways in PA. My car is not only serviced on a regular basis, but I am exception who actually checks his oil in between oil-changes. Little did i know or suspect what was happening under my hood. I had AAA tow my car to Freysinger Hyundai on Friday 4/29/23 for what was diagnosed by a trained mechanic to be Engine Seizure. Since that time, I have been very patient as I know I didn't have an appointment but i do own two vehicles from the dealership and expect some decent level of service. Three calls last week to the service department and all I was told was it was in line to be diagnosed. My car has about 88k miles on it currently and I am the original owner and therefore the 100k Mile Powertrain warranty is in effect. I just finished talking to the service manager, [XXX], and he informed me that my car is still waiting in line to be diagnosed as they are backed up with vehicles having similar issues. I asked if the dealership should contact me and give me updates and inquired about a loaner car to utilize while my current $45k car is in the shop. He informed me to rent a car from Enterprise and if approved, would be reimbursed. If my car is under warranty what question is there, other than the question of another recall. The folks at Enterprise told me they are getting a ton of Hyundai owners with engine seizure issues, which is what the AAA driver told me, and the service department at Freysinger keeps telling me. Engine Seizure in an acceleration lane could kill someone and this issues needs to be made public: check your oil outside normal service levels, and have all vehicles brought in and examined for signs of overheating/seizure. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Corrective Action:
My 2017 Sante Fe had an engine seizure on April 28th and Thank God nobody was injured. Allowing people to drive around in this ticking time bombs, without any notification of a potential issue, is very concerning. Especially for someone who owns 2 Hyundai vehicles that are driven on dangerous highways in PA. My car is not only serviced on a regular basis, but I am exception who actually checks his oil in between oil-changes. Little did i know or suspect what was happening under my hood. I had AAA tow my car to Freysinger Hyundai on Friday 4/29/23 for what was diagnosed by a trained mechanic to be Engine Seizure. Since that time, I have been very patient as I know I didn't have an appointment but i do own two vehicles from the dealership and expect some decent level of service. Three calls last week to the service department and all I was told was it was in line to be diagnosed. My car has about 88k miles on it currently and I am the original owner and therefore the 100k Mile Powertrain warranty is in effect. I just finished talking to the service manager, [XXX], and he informed me that my car is still waiting in line to be diagnosed as they are backed up with vehicles having similar issues. I asked if the dealership should contact me and give me updates and inquired about a loaner car to utilize while my current $45k car is in the shop. He informed me to rent a car from Enterprise and if approved, would be reimbursed. If my car is under warranty what question is there, other than the question of another recall. The folks at Enterprise told me they are getting a ton of Hyundai owners with engine seizure issues, which is what the AAA driver told me, and the service department at Freysinger keeps telling me. Engine Seizure in an acceleration lane could kill someone and this issues needs to be made public: check your oil outside normal service levels, and have all vehicles brought in and examined for signs of overheating/seizure. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Additional Notes:
My 2017 Sante Fe had an engine seizure on April 28th and Thank God nobody was injured. Allowing people to drive around in this ticking time bombs, without any notification of a potential issue, is very concerning. Especially for someone who owns 2 Hyundai vehicles that are driven on dangerous highways in PA. My car is not only serviced on a regular basis, but I am exception who actually checks his oil in between oil-changes. Little did i know or suspect what was happening under my hood. I had AAA tow my car to Freysinger Hyundai on Friday 4/29/23 for what was diagnosed by a trained mechanic to be Engine Seizure. Since that time, I have been very patient as I know I didn't have an appointment but i do own two vehicles from the dealership and expect some decent level of service. Three calls last week to the service department and all I was told was it was in line to be diagnosed. My car has about 88k miles on it currently and I am the original owner and therefore the 100k Mile Powertrain warranty is in effect. I just finished talking to the service manager, [XXX], and he informed me that my car is still waiting in line to be diagnosed as they are backed up with vehicles having similar issues. I asked if the dealership should contact me and give me updates and inquired about a loaner car to utilize while my current $45k car is in the shop. He informed me to rent a car from Enterprise and if approved, would be reimbursed. If my car is under warranty what question is there, other than the question of another recall. The folks at Enterprise told me they are getting a ton of Hyundai owners with engine seizure issues, which is what the AAA driver told me, and the service department at Freysinger keeps telling me. Engine Seizure in an acceleration lane could kill someone and this issues needs to be made public: check your oil outside normal service levels, and have all vehicles brought in and examined for signs of overheating/seizure. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Mfg Campaign: 11521973
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Corrective Action:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Additional Notes:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Mfg Campaign: 11522013
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Corrective Action:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Additional Notes:
Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!
Mfg Campaign: 11522013
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine is consuming oil excessively, I am burning through 1.5 quarts of oil every 500 miles this is excessive. The car only has 66,000 miles on it.
Corrective Action:
The engine is consuming oil excessively, I am burning through 1.5 quarts of oil every 500 miles this is excessive. The car only has 66,000 miles on it.
Additional Notes:
The engine is consuming oil excessively, I am burning through 1.5 quarts of oil every 500 miles this is excessive. The car only has 66,000 miles on it.
Mfg Campaign: 11521762
Recall Date: May 12, 2023
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