Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.
Corrective Action:
At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.
Additional Notes:
At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.
Mfg Campaign: 11521438
Recall Date: May 10, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.
Corrective Action:
The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.
Additional Notes:
The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.
Mfg Campaign: 11520986
Recall Date: May 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I’m not original owner. Seems to me to be a manufacturing issue if it’s happening as much as I’m seeing.
Corrective Action:
Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I’m not original owner. Seems to me to be a manufacturing issue if it’s happening as much as I’m seeing.
Additional Notes:
Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I’m not original owner. Seems to me to be a manufacturing issue if it’s happening as much as I’m seeing.
Mfg Campaign: 11520546
Recall Date: May 5, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Corrective Action:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Additional Notes:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Mfg Campaign: 11520592
Recall Date: May 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Corrective Action:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Additional Notes:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Mfg Campaign: 11520592
Recall Date: May 5, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Corrective Action:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Additional Notes:
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Mfg Campaign: 11520592
Recall Date: May 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on a back road limited cell service with my infant when the engine just cut out while I was driving.
Corrective Action:
I was driving on a back road limited cell service with my infant when the engine just cut out while I was driving.
Additional Notes:
I was driving on a back road limited cell service with my infant when the engine just cut out while I was driving.
Mfg Campaign: 11520368
Recall Date: May 4, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.
Corrective Action:
I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.
Additional Notes:
I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.
Mfg Campaign: 11520238
Recall Date: May 3, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.
Corrective Action:
Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.
Additional Notes:
Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.
Mfg Campaign: 11520147
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.
Mfg Campaign: 11519197
Recall Date: Apr 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
Corrective Action:
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
Additional Notes:
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
Mfg Campaign: 11519136
Recall Date: Apr 26, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.
Corrective Action:
The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.
Additional Notes:
The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.
Mfg Campaign: 11518937
Recall Date: Apr 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine used the engine oil and cause motor failure. One day after hearing the engine start reving and my gas pedal could be held to the floor without any acceleration I was on an interstate I panicked hit the breaks and started to glide over, to try to see if gas pedal would work I hit it and the car drove as normal this happened twice after I bought the car from vroom in February 2022 a year later the engine needs rebuilding as when you start the car you can here loud rattling. No dash lights are for warnings. Family of 5 still owe 16,000 dollars on the vehicle.
Corrective Action:
Vehicle engine used the engine oil and cause motor failure. One day after hearing the engine start reving and my gas pedal could be held to the floor without any acceleration I was on an interstate I panicked hit the breaks and started to glide over, to try to see if gas pedal would work I hit it and the car drove as normal this happened twice after I bought the car from vroom in February 2022 a year later the engine needs rebuilding as when you start the car you can here loud rattling. No dash lights are for warnings. Family of 5 still owe 16,000 dollars on the vehicle.
Additional Notes:
Vehicle engine used the engine oil and cause motor failure. One day after hearing the engine start reving and my gas pedal could be held to the floor without any acceleration I was on an interstate I panicked hit the breaks and started to glide over, to try to see if gas pedal would work I hit it and the car drove as normal this happened twice after I bought the car from vroom in February 2022 a year later the engine needs rebuilding as when you start the car you can here loud rattling. No dash lights are for warnings. Family of 5 still owe 16,000 dollars on the vehicle.
Mfg Campaign: 11518502
Recall Date: Apr 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine had power loss going up an overpass. No warning lights came on, and engine began to knock(maybe lifters?). There was a loud noise and we experienced critical engine failure, with a hole being blown through the block in at least 2 spots.
Corrective Action:
Engine had power loss going up an overpass. No warning lights came on, and engine began to knock(maybe lifters?). There was a loud noise and we experienced critical engine failure, with a hole being blown through the block in at least 2 spots.
Additional Notes:
Engine had power loss going up an overpass. No warning lights came on, and engine began to knock(maybe lifters?). There was a loud noise and we experienced critical engine failure, with a hole being blown through the block in at least 2 spots.
Mfg Campaign: 11518394
Recall Date: Apr 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving about 20mph down a country road, having just pulled out from the driveway. The car sounded fine, had no trouble accelerating. There were no warning lights on. All of a sudden, the car just died. Everything shut down. The country road was very narrow and there was no shoulder, so all I could do was put on my hazard lights and hope I didn't get hit. The car would not turn back on. I had it towed to a Hyundai dealership and was told that the engine had failed and it would be close to 15-20k to replace it. There was no warning indication that something was wrong with the engine. The car has 108,000 miles on it, but should have lasted longer than this.
Corrective Action:
I was driving about 20mph down a country road, having just pulled out from the driveway. The car sounded fine, had no trouble accelerating. There were no warning lights on. All of a sudden, the car just died. Everything shut down. The country road was very narrow and there was no shoulder, so all I could do was put on my hazard lights and hope I didn't get hit. The car would not turn back on. I had it towed to a Hyundai dealership and was told that the engine had failed and it would be close to 15-20k to replace it. There was no warning indication that something was wrong with the engine. The car has 108,000 miles on it, but should have lasted longer than this.
Additional Notes:
I was driving about 20mph down a country road, having just pulled out from the driveway. The car sounded fine, had no trouble accelerating. There were no warning lights on. All of a sudden, the car just died. Everything shut down. The country road was very narrow and there was no shoulder, so all I could do was put on my hazard lights and hope I didn't get hit. The car would not turn back on. I had it towed to a Hyundai dealership and was told that the engine had failed and it would be close to 15-20k to replace it. There was no warning indication that something was wrong with the engine. The car has 108,000 miles on it, but should have lasted longer than this.
Mfg Campaign: 11517839
Recall Date: Apr 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car Mileage approx 81,000 miles at time of incident. All records maintained for 7 years. Driving 70mph on highway. Pull of highway and lose power to engine. Engine has a complete failure. Luckily I was able to pull over to the shoulder, no smoke, oil spill. No check engine light ever came on. Hyundai replaced the engine, costs were approx $19k covered by the warranty. Car was under repair for 5 weeks. Long blocks are no longer available so it was frankensteined with a shortblock. One week after getting car back developed an oil leak. Hyundai will not warranty this issue. Car is in the shop getting repairs. Seeing everyones posts here having the same issue for the same model year I referenced RECALL # 168 which appears to be the same issue in all of these cars but my vin did not fall under its vin range. Good luck out there.
Corrective Action:
Car Mileage approx 81,000 miles at time of incident. All records maintained for 7 years. Driving 70mph on highway. Pull of highway and lose power to engine. Engine has a complete failure. Luckily I was able to pull over to the shoulder, no smoke, oil spill. No check engine light ever came on. Hyundai replaced the engine, costs were approx $19k covered by the warranty. Car was under repair for 5 weeks. Long blocks are no longer available so it was frankensteined with a shortblock. One week after getting car back developed an oil leak. Hyundai will not warranty this issue. Car is in the shop getting repairs. Seeing everyones posts here having the same issue for the same model year I referenced RECALL # 168 which appears to be the same issue in all of these cars but my vin did not fall under its vin range. Good luck out there.
Additional Notes:
Car Mileage approx 81,000 miles at time of incident. All records maintained for 7 years. Driving 70mph on highway. Pull of highway and lose power to engine. Engine has a complete failure. Luckily I was able to pull over to the shoulder, no smoke, oil spill. No check engine light ever came on. Hyundai replaced the engine, costs were approx $19k covered by the warranty. Car was under repair for 5 weeks. Long blocks are no longer available so it was frankensteined with a shortblock. One week after getting car back developed an oil leak. Hyundai will not warranty this issue. Car is in the shop getting repairs. Seeing everyones posts here having the same issue for the same model year I referenced RECALL # 168 which appears to be the same issue in all of these cars but my vin did not fall under its vin range. Good luck out there.
Mfg Campaign: 11517762
Recall Date: Apr 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This is second time happening to me. I was driving on us 212west and all of a sudden there was a huge jerk and I lost power. I got almost hit by car behind me. Blinking engine light came on and this is the same thing happened last time with recall 953, knock sensor. I have talked to hyundai customer support. They are playing with peoples life.
Corrective Action:
This is second time happening to me. I was driving on us 212west and all of a sudden there was a huge jerk and I lost power. I got almost hit by car behind me. Blinking engine light came on and this is the same thing happened last time with recall 953, knock sensor. I have talked to hyundai customer support. They are playing with peoples life.
Additional Notes:
This is second time happening to me. I was driving on us 212west and all of a sudden there was a huge jerk and I lost power. I got almost hit by car behind me. Blinking engine light came on and this is the same thing happened last time with recall 953, knock sensor. I have talked to hyundai customer support. They are playing with peoples life.
Mfg Campaign: 11517361
Recall Date: Apr 17, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While just entering the freeway my hood flew open at approximately 65-70 mph, hit and broke the windshield, causing me to run off the road. The vehicle exhibited no prior indications that the hood could fly up. The vehicle was taken to a Hyundai dealership and we were told that we needed to contact Hyundai Customer Care that the dealership could not do anything until a Claims Manger contacted them. Upon contacting Customer Care a claim number was assigned and the Hyundai claims manger eventually called saying that this defect is not covered under the recall 163 (TSB# 17-01-050 for Secondary Latch Cable) because the manufacture date is 7/30/2016 and the recall dates are 7/12/2012 through 6/27/2016. This is only 33 days after the recall period ended and sounds like the Hyundai factory had an escape of a bad vehicle. I took pictures of the secondary latch cable, it shows corrosion, and uploaded to the Hyundai website at the advice of the Customer Care Representative. After a lengthy period time the Hyundai Clams Manager reported, on a recorded line as he stressed, that his management did not see this as a warranty or goodwill repair and suggested that I make an insurance claim for the repair and for a rental car. My wife, mother in law and children were not physically injured but emotionally rattled. We've had no choice but to drive the vehicle, with the hood secured alternate DIY means, as we awaited disposition by Hyundai. We now have no choice but to arrange both repair and loaner vehicle by ourselves. Again, the vehicle manufacture and recall date range are only 33 days apart - this smells of an escape from the Hyundai manufacturing plant. Also, isn't the purpose of the secondary latch to prevent the hood from flying up if the primary latch fails or is partially / false latched? Please contact me if you need any additional information i.e. Claim number, Claims Manager name, etc.
Corrective Action:
While just entering the freeway my hood flew open at approximately 65-70 mph, hit and broke the windshield, causing me to run off the road. The vehicle exhibited no prior indications that the hood could fly up. The vehicle was taken to a Hyundai dealership and we were told that we needed to contact Hyundai Customer Care that the dealership could not do anything until a Claims Manger contacted them. Upon contacting Customer Care a claim number was assigned and the Hyundai claims manger eventually called saying that this defect is not covered under the recall 163 (TSB# 17-01-050 for Secondary Latch Cable) because the manufacture date is 7/30/2016 and the recall dates are 7/12/2012 through 6/27/2016. This is only 33 days after the recall period ended and sounds like the Hyundai factory had an escape of a bad vehicle. I took pictures of the secondary latch cable, it shows corrosion, and uploaded to the Hyundai website at the advice of the Customer Care Representative. After a lengthy period time the Hyundai Clams Manager reported, on a recorded line as he stressed, that his management did not see this as a warranty or goodwill repair and suggested that I make an insurance claim for the repair and for a rental car. My wife, mother in law and children were not physically injured but emotionally rattled. We've had no choice but to drive the vehicle, with the hood secured alternate DIY means, as we awaited disposition by Hyundai. We now have no choice but to arrange both repair and loaner vehicle by ourselves. Again, the vehicle manufacture and recall date range are only 33 days apart - this smells of an escape from the Hyundai manufacturing plant. Also, isn't the purpose of the secondary latch to prevent the hood from flying up if the primary latch fails or is partially / false latched? Please contact me if you need any additional information i.e. Claim number, Claims Manager name, etc.
Additional Notes:
While just entering the freeway my hood flew open at approximately 65-70 mph, hit and broke the windshield, causing me to run off the road. The vehicle exhibited no prior indications that the hood could fly up. The vehicle was taken to a Hyundai dealership and we were told that we needed to contact Hyundai Customer Care that the dealership could not do anything until a Claims Manger contacted them. Upon contacting Customer Care a claim number was assigned and the Hyundai claims manger eventually called saying that this defect is not covered under the recall 163 (TSB# 17-01-050 for Secondary Latch Cable) because the manufacture date is 7/30/2016 and the recall dates are 7/12/2012 through 6/27/2016. This is only 33 days after the recall period ended and sounds like the Hyundai factory had an escape of a bad vehicle. I took pictures of the secondary latch cable, it shows corrosion, and uploaded to the Hyundai website at the advice of the Customer Care Representative. After a lengthy period time the Hyundai Clams Manager reported, on a recorded line as he stressed, that his management did not see this as a warranty or goodwill repair and suggested that I make an insurance claim for the repair and for a rental car. My wife, mother in law and children were not physically injured but emotionally rattled. We've had no choice but to drive the vehicle, with the hood secured alternate DIY means, as we awaited disposition by Hyundai. We now have no choice but to arrange both repair and loaner vehicle by ourselves. Again, the vehicle manufacture and recall date range are only 33 days apart - this smells of an escape from the Hyundai manufacturing plant. Also, isn't the purpose of the secondary latch to prevent the hood from flying up if the primary latch fails or is partially / false latched? Please contact me if you need any additional information i.e. Claim number, Claims Manager name, etc.
Mfg Campaign: 11517504
Recall Date: Apr 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine started losing power with weird noises and after stopping would not start again and was smoking. Dealership said engine has to be replaced. No warning lights came on. Dealership says everything else on the car is working perfectly, just no compression in the engine.
Corrective Action:
Engine started losing power with weird noises and after stopping would not start again and was smoking. Dealership said engine has to be replaced. No warning lights came on. Dealership says everything else on the car is working perfectly, just no compression in the engine.
Additional Notes:
Engine started losing power with weird noises and after stopping would not start again and was smoking. Dealership said engine has to be replaced. No warning lights came on. Dealership says everything else on the car is working perfectly, just no compression in the engine.
Mfg Campaign: 11516848
Recall Date: Apr 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN but it appears the oil is leaking from my car but I am not sure where as there are no puddles and we checked it and dipstick didn't detect anything, 4 quarts were added and it showed it was more than full then after waiting 3 hours for a tow truck to take it to the shop the oil was basically empty per the mechanic and the engine was shot and needs to be replaced but there is no engines available due to engine fires and other scenarios like mine yet an investigation is still going on and I am out a car
Corrective Action:
UNKNOWN but it appears the oil is leaking from my car but I am not sure where as there are no puddles and we checked it and dipstick didn't detect anything, 4 quarts were added and it showed it was more than full then after waiting 3 hours for a tow truck to take it to the shop the oil was basically empty per the mechanic and the engine was shot and needs to be replaced but there is no engines available due to engine fires and other scenarios like mine yet an investigation is still going on and I am out a car
Additional Notes:
UNKNOWN but it appears the oil is leaking from my car but I am not sure where as there are no puddles and we checked it and dipstick didn't detect anything, 4 quarts were added and it showed it was more than full then after waiting 3 hours for a tow truck to take it to the shop the oil was basically empty per the mechanic and the engine was shot and needs to be replaced but there is no engines available due to engine fires and other scenarios like mine yet an investigation is still going on and I am out a car
Mfg Campaign: 11516931
Recall Date: Apr 13, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury