Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.
Corrective Action:
I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.
Additional Notes:
I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.
Mfg Campaign: 11394791
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
EVERYTIME I PUT IT IN DRIVE FROM A DEAD STOP IT WOULD JERK INTO SECOND AND WHEN SLOWING DOWN IT WOULD JERK AGAIN
Corrective Action:
EVERYTIME I PUT IT IN DRIVE FROM A DEAD STOP IT WOULD JERK INTO SECOND AND WHEN SLOWING DOWN IT WOULD JERK AGAIN
Additional Notes:
EVERYTIME I PUT IT IN DRIVE FROM A DEAD STOP IT WOULD JERK INTO SECOND AND WHEN SLOWING DOWN IT WOULD JERK AGAIN
Mfg Campaign: 11389785
Recall Date: Jan 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Corrective Action:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Additional Notes:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Mfg Campaign: 11388559
Recall Date: Jan 17, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Corrective Action:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Additional Notes:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Mfg Campaign: 11388559
Recall Date: Jan 17, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Corrective Action:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Additional Notes:
I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21
Mfg Campaign: 11388559
Recall Date: Jan 17, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SHIFTS ROUGH, MOSTLY INTO FIRST GEAR. AS THE PROBLEM HAS PERSISTED, IT HAS WORSENED AND ALSO SHIFTS ROUGH IN HIGHER GEARS.
Corrective Action:
CAR SHIFTS ROUGH, MOSTLY INTO FIRST GEAR. AS THE PROBLEM HAS PERSISTED, IT HAS WORSENED AND ALSO SHIFTS ROUGH IN HIGHER GEARS.
Additional Notes:
CAR SHIFTS ROUGH, MOSTLY INTO FIRST GEAR. AS THE PROBLEM HAS PERSISTED, IT HAS WORSENED AND ALSO SHIFTS ROUGH IN HIGHER GEARS.
Mfg Campaign: 11388492
Recall Date: Jan 16, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE HAD BEEN BURNING UP THE OIL IN THE CAR. WE HAD A OIL CHANGE ON 11/30/20 AND THE CAR HAS 0 OIL AS OF TODAY. THE ENGINE MIGHT BE BLOWN. THE CAR ONLY HAS 88K MILES ON IT.
Corrective Action:
THE ENGINE HAD BEEN BURNING UP THE OIL IN THE CAR. WE HAD A OIL CHANGE ON 11/30/20 AND THE CAR HAS 0 OIL AS OF TODAY. THE ENGINE MIGHT BE BLOWN. THE CAR ONLY HAS 88K MILES ON IT.
Additional Notes:
THE ENGINE HAD BEEN BURNING UP THE OIL IN THE CAR. WE HAD A OIL CHANGE ON 11/30/20 AND THE CAR HAS 0 OIL AS OF TODAY. THE ENGINE MIGHT BE BLOWN. THE CAR ONLY HAS 88K MILES ON IT.
Mfg Campaign: 11386829
Recall Date: Jan 6, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TAKING A RIGHT TURN INTO OUR DRIVEWAY ,THE VEHICLE HESITATED THEN SURGED AT A HIGH SPEED AND CRASHED INTO OUR HOME.BRAKES WERE BEING APPLIED BUT COULD NOT STOP THE IMPACT.BELIEVE THE SURGE MAY BE RELATED TO THE TURBO ENGINE ACCELERATING.
Corrective Action:
TAKING A RIGHT TURN INTO OUR DRIVEWAY ,THE VEHICLE HESITATED THEN SURGED AT A HIGH SPEED AND CRASHED INTO OUR HOME.BRAKES WERE BEING APPLIED BUT COULD NOT STOP THE IMPACT.BELIEVE THE SURGE MAY BE RELATED TO THE TURBO ENGINE ACCELERATING.
Additional Notes:
TAKING A RIGHT TURN INTO OUR DRIVEWAY ,THE VEHICLE HESITATED THEN SURGED AT A HIGH SPEED AND CRASHED INTO OUR HOME.BRAKES WERE BEING APPLIED BUT COULD NOT STOP THE IMPACT.BELIEVE THE SURGE MAY BE RELATED TO THE TURBO ENGINE ACCELERATING.
Mfg Campaign: 11386838
Recall Date: Jan 6, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE TAKEN MY CAR IN 4 OR MORE TIMES BECAUSE THERE IS A SLIP IN THE TRANSMISSION AND THE CAR IS NOT SHIFTING PROPERLY. THIS WAS BOUGHT IN 2017 WITH 150 MILES, THE FIRST OCCUPANCY HAPPENED WITHIN MONTHS. I HAVE BEEN TOLD MY ENGINE WAS SENSITIVE AND NOT TO LET OTHERS DRIVE IT, TURN OFF THE CAR, OR THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE THE ERROR. I TOOK MY CAR IN IN NOVEMBER 2020 AND AFTER A FEW WEEKS IN THE SHOP, THEY WERE FINALLY ABLE TO 'FIND' THE ISSUE. I GOT MY CAR BACK WITH A REMANUFACTURED TRANSMISSION, MID-DECEMBER. THE DRIVE HOME WAS OKAY, BUT SINCE THEN THE ISSUE OCCURS MORE FREQUENTLY. COMING TO A STOP, THE RPMS JUMP, TURNING, THE RPMS JUMP. I AM UNABLE TO DRIVE 3/4 MILE DOWN THE ROAD WITHOUT MY CAR JERKING AND JOLTING. THIS CAR IS NOT SAFE. SEVERAL CUSTOMERS HAVE COMPLAINED OF THE SAME ISSUE IN THE PAST YEARS AND EVEN A LAWSUIT WAS BROUGHT UP, BUT THEN WAS DISMISSED. MY CAR VALUE HAS DROPPED ALMOST 50% BECAUSE OF THIS ISSUE. I AM WITHOUT A CAR, STILL PAYING FOR MY LEASE, AND INSURANCE ON A CAR THAT DOES NOT SERVE ITS PROPER FUNCTION.
Corrective Action:
I HAVE TAKEN MY CAR IN 4 OR MORE TIMES BECAUSE THERE IS A SLIP IN THE TRANSMISSION AND THE CAR IS NOT SHIFTING PROPERLY. THIS WAS BOUGHT IN 2017 WITH 150 MILES, THE FIRST OCCUPANCY HAPPENED WITHIN MONTHS. I HAVE BEEN TOLD MY ENGINE WAS SENSITIVE AND NOT TO LET OTHERS DRIVE IT, TURN OFF THE CAR, OR THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE THE ERROR. I TOOK MY CAR IN IN NOVEMBER 2020 AND AFTER A FEW WEEKS IN THE SHOP, THEY WERE FINALLY ABLE TO 'FIND' THE ISSUE. I GOT MY CAR BACK WITH A REMANUFACTURED TRANSMISSION, MID-DECEMBER. THE DRIVE HOME WAS OKAY, BUT SINCE THEN THE ISSUE OCCURS MORE FREQUENTLY. COMING TO A STOP, THE RPMS JUMP, TURNING, THE RPMS JUMP. I AM UNABLE TO DRIVE 3/4 MILE DOWN THE ROAD WITHOUT MY CAR JERKING AND JOLTING. THIS CAR IS NOT SAFE. SEVERAL CUSTOMERS HAVE COMPLAINED OF THE SAME ISSUE IN THE PAST YEARS AND EVEN A LAWSUIT WAS BROUGHT UP, BUT THEN WAS DISMISSED. MY CAR VALUE HAS DROPPED ALMOST 50% BECAUSE OF THIS ISSUE. I AM WITHOUT A CAR, STILL PAYING FOR MY LEASE, AND INSURANCE ON A CAR THAT DOES NOT SERVE ITS PROPER FUNCTION.
Additional Notes:
I HAVE TAKEN MY CAR IN 4 OR MORE TIMES BECAUSE THERE IS A SLIP IN THE TRANSMISSION AND THE CAR IS NOT SHIFTING PROPERLY. THIS WAS BOUGHT IN 2017 WITH 150 MILES, THE FIRST OCCUPANCY HAPPENED WITHIN MONTHS. I HAVE BEEN TOLD MY ENGINE WAS SENSITIVE AND NOT TO LET OTHERS DRIVE IT, TURN OFF THE CAR, OR THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE THE ERROR. I TOOK MY CAR IN IN NOVEMBER 2020 AND AFTER A FEW WEEKS IN THE SHOP, THEY WERE FINALLY ABLE TO 'FIND' THE ISSUE. I GOT MY CAR BACK WITH A REMANUFACTURED TRANSMISSION, MID-DECEMBER. THE DRIVE HOME WAS OKAY, BUT SINCE THEN THE ISSUE OCCURS MORE FREQUENTLY. COMING TO A STOP, THE RPMS JUMP, TURNING, THE RPMS JUMP. I AM UNABLE TO DRIVE 3/4 MILE DOWN THE ROAD WITHOUT MY CAR JERKING AND JOLTING. THIS CAR IS NOT SAFE. SEVERAL CUSTOMERS HAVE COMPLAINED OF THE SAME ISSUE IN THE PAST YEARS AND EVEN A LAWSUIT WAS BROUGHT UP, BUT THEN WAS DISMISSED. MY CAR VALUE HAS DROPPED ALMOST 50% BECAUSE OF THIS ISSUE. I AM WITHOUT A CAR, STILL PAYING FOR MY LEASE, AND INSURANCE ON A CAR THAT DOES NOT SERVE ITS PROPER FUNCTION.
Mfg Campaign: 11386636
Recall Date: Jan 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Corrective Action:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Additional Notes:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Mfg Campaign: 11385054
Recall Date: Dec 26, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Corrective Action:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Additional Notes:
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Mfg Campaign: 11385054
Recall Date: Dec 26, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.
Mfg Campaign: 11383578
Recall Date: Dec 15, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Corrective Action:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Additional Notes:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Mfg Campaign: 11383059
Recall Date: Dec 11, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Corrective Action:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Additional Notes:
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Mfg Campaign: 11383059
Recall Date: Dec 11, 2020
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SUN ROOF FAILED TO CLOSE ONCE THE GLASS WAS REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE TILT LEVEL AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SUN ROOF FAILED TO CLOSE ONCE THE GLASS WAS REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE TILT LEVEL AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SUN ROOF FAILED TO CLOSE ONCE THE GLASS WAS REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE TILT LEVEL AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.
Mfg Campaign: 11377936
Recall Date: Dec 4, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.
Corrective Action:
THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.
Additional Notes:
THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.
Mfg Campaign: 11374197
Recall Date: Nov 11, 2020
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11374023
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11374023
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11374023
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.
Corrective Action:
WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.
Additional Notes:
WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.
Mfg Campaign: 11373894
Recall Date: Nov 9, 2020
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