Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Corrective Action:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Additional Notes:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Mfg Campaign: 11306589
Recall Date: Feb 2, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Corrective Action:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Additional Notes:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Mfg Campaign: 11306589
Recall Date: Feb 2, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Corrective Action:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Additional Notes:
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Mfg Campaign: 11306589
Recall Date: Feb 2, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Corrective Action:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Additional Notes:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Mfg Campaign: 11306402
Recall Date: Jan 31, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Corrective Action:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Additional Notes:
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Mfg Campaign: 11306402
Recall Date: Jan 31, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE BACKING OUT OF MY GARAGE I HEARD A POP AND LOOKED AT MY REARVIEW MIRROR, MY REAR WINDOW HAD EXPLODED OUT. NOTHING WAS NEAR TO HIT IT FROM INSIDE.
Corrective Action:
WHILE BACKING OUT OF MY GARAGE I HEARD A POP AND LOOKED AT MY REARVIEW MIRROR, MY REAR WINDOW HAD EXPLODED OUT. NOTHING WAS NEAR TO HIT IT FROM INSIDE.
Additional Notes:
WHILE BACKING OUT OF MY GARAGE I HEARD A POP AND LOOKED AT MY REARVIEW MIRROR, MY REAR WINDOW HAD EXPLODED OUT. NOTHING WAS NEAR TO HIT IT FROM INSIDE.
Mfg Campaign: 11302639
Recall Date: Jan 28, 2020
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
MY AIRBAG LIGHT CAME ON AND STAYED ON JUST BEFORE THE 60K MILE WARRANTY EXPIRED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING IT IN TO THE DEALERSHIP BECAUSE THE AIRBAGS MIGHT NOT DEPLOY IF WE WERE IN AN ACCIDENT. THEY SAID IT JUST NEEDED TO BE RESET. WELL, AT JUST OVER 62K MILES, IT CAME BACK ON THIS MORNING. A QUICK GOOGLE SEARCH INDICATES IT IS A KNOWN PROBLEM ACROSS HYUNDAI'S ENTIRE FLEET OF VEHICLES. HOW HAS THIS NOT ALREADY BEEN ADDRESSED?! I HAVE 4 KIDS AND CANNOT TAKE THE CHANCE OF THE AIRBAGS NOT DEPLOYING.
Corrective Action:
MY AIRBAG LIGHT CAME ON AND STAYED ON JUST BEFORE THE 60K MILE WARRANTY EXPIRED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING IT IN TO THE DEALERSHIP BECAUSE THE AIRBAGS MIGHT NOT DEPLOY IF WE WERE IN AN ACCIDENT. THEY SAID IT JUST NEEDED TO BE RESET. WELL, AT JUST OVER 62K MILES, IT CAME BACK ON THIS MORNING. A QUICK GOOGLE SEARCH INDICATES IT IS A KNOWN PROBLEM ACROSS HYUNDAI'S ENTIRE FLEET OF VEHICLES. HOW HAS THIS NOT ALREADY BEEN ADDRESSED?! I HAVE 4 KIDS AND CANNOT TAKE THE CHANCE OF THE AIRBAGS NOT DEPLOYING.
Additional Notes:
MY AIRBAG LIGHT CAME ON AND STAYED ON JUST BEFORE THE 60K MILE WARRANTY EXPIRED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING IT IN TO THE DEALERSHIP BECAUSE THE AIRBAGS MIGHT NOT DEPLOY IF WE WERE IN AN ACCIDENT. THEY SAID IT JUST NEEDED TO BE RESET. WELL, AT JUST OVER 62K MILES, IT CAME BACK ON THIS MORNING. A QUICK GOOGLE SEARCH INDICATES IT IS A KNOWN PROBLEM ACROSS HYUNDAI'S ENTIRE FLEET OF VEHICLES. HOW HAS THIS NOT ALREADY BEEN ADDRESSED?! I HAVE 4 KIDS AND CANNOT TAKE THE CHANCE OF THE AIRBAGS NOT DEPLOYING.
Mfg Campaign: 11299446
Recall Date: Jan 15, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Corrective Action:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Additional Notes:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Mfg Campaign: 11299281
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Corrective Action:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Additional Notes:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Mfg Campaign: 11299281
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Corrective Action:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Additional Notes:
WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.
Mfg Campaign: 11299281
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
CURRENTLY 42K MILES, "STICKY STEERING WHEEL" OR "ZIG-ZAG" PROBLEM STARTED ABOUT 10K MILES AGO. DEALER SERVICE TECHS I'VE DEALT WITH SEEM TO HAVE NEVER HEARD OF THIS PROBLEM. AFTER VERIFYING THAT MY DAUGHTER WAS REALLY EXPERIENCING THE ZIG-ZAG PROBLEM, I LIFTED THE FRONT OF HER CAR SO THAT BOTH FRONT WHEELS WERE OFF THE GROUND. WITH THE ENGINE NOT RUNNING, SLOWLY TURNING THE STEERING WHEEL RIGHT AND LEFT WOULD REVEAL THE "STICKY" SYMPTOM, WHICH IS ACTUALLY AT SOME POINT THE STEERING WHEEL HANGS FOR SOME REASON AND THEN IT TAKES INCREASINGLY MORE TORQUE APPLIED TO THE STEERING WHEEL UNTIL IT BREAKS FREE. IF THIS HAD OCCURRED DRIVING DOWN THE ROAD, THE RESULT WOULD BE A SUDDEN CHANGE OF DIRECTION. THIS BEHAVIOR IN THE STEERING SYSTEM SHOULD NEVER OCCUR, BUT SHOULD BE SILKY SMOOTH LOCK TO LOCK. THE ATTACHED IMAGE SHOWS THE SYSTEM FROM THE STEERING WHEEL TO THE BOTTOM OF THE CONNECTING SHAFT. I HAVE READ REPORTS THAT THE U-JOINTS IN THE CONNECTING SHAFT ARE THE PROBLEM, OR THAT THE MDPS (MOTOR DRIVEN POWER STEERING) UNIT IS THE SOURCE OF THE PROBLEM. IF I WERE WORKING THIS PROBLEM, I WOULD DISCONNECT THE UPPER U-JOINT AND RERUN THE STEERING WHEEL TEST. IF THE HANGING PROBLEM WAS STILL THERE, THEN THE MDPS UNIT (OR PERHAPS THE STAR SHAPED COUPLING WITHIN THE MDPS) SHOULD BE REPLACED. OTHERWISE, THE COUPLING SHAFT SHOULD BE INSPECTED FOR BINDING OF THE U-JOINTS. IF THE JOINTS ARE STICKING, THEN A REPLACEMENT SHAFT IS IN ORDER. IF NEITHER THE MDPS UNIT NOR COUPLING SHAFT ARE AT FAULT, THEN THE ROOT OF THE PROBLEM MUST BE SOMEWHERE BELOW THE CONNECTING SHAFT. THIS IS A SERIOUS SAFETY ISSUE THAT MANY OWNERS HAVE COMPLAINED ABOUT, AND HYUNDAI DOES NOT SEEM TO HAVE ANY DESIRE TO ACKNOWLEDGE OR TO EVEN ADDRESS THE PROBLEM. I AM A FORMER ASE L1 MASTER AUTOMOTIVE TECHNICIAN.
Corrective Action:
CURRENTLY 42K MILES, "STICKY STEERING WHEEL" OR "ZIG-ZAG" PROBLEM STARTED ABOUT 10K MILES AGO. DEALER SERVICE TECHS I'VE DEALT WITH SEEM TO HAVE NEVER HEARD OF THIS PROBLEM. AFTER VERIFYING THAT MY DAUGHTER WAS REALLY EXPERIENCING THE ZIG-ZAG PROBLEM, I LIFTED THE FRONT OF HER CAR SO THAT BOTH FRONT WHEELS WERE OFF THE GROUND. WITH THE ENGINE NOT RUNNING, SLOWLY TURNING THE STEERING WHEEL RIGHT AND LEFT WOULD REVEAL THE "STICKY" SYMPTOM, WHICH IS ACTUALLY AT SOME POINT THE STEERING WHEEL HANGS FOR SOME REASON AND THEN IT TAKES INCREASINGLY MORE TORQUE APPLIED TO THE STEERING WHEEL UNTIL IT BREAKS FREE. IF THIS HAD OCCURRED DRIVING DOWN THE ROAD, THE RESULT WOULD BE A SUDDEN CHANGE OF DIRECTION. THIS BEHAVIOR IN THE STEERING SYSTEM SHOULD NEVER OCCUR, BUT SHOULD BE SILKY SMOOTH LOCK TO LOCK. THE ATTACHED IMAGE SHOWS THE SYSTEM FROM THE STEERING WHEEL TO THE BOTTOM OF THE CONNECTING SHAFT. I HAVE READ REPORTS THAT THE U-JOINTS IN THE CONNECTING SHAFT ARE THE PROBLEM, OR THAT THE MDPS (MOTOR DRIVEN POWER STEERING) UNIT IS THE SOURCE OF THE PROBLEM. IF I WERE WORKING THIS PROBLEM, I WOULD DISCONNECT THE UPPER U-JOINT AND RERUN THE STEERING WHEEL TEST. IF THE HANGING PROBLEM WAS STILL THERE, THEN THE MDPS UNIT (OR PERHAPS THE STAR SHAPED COUPLING WITHIN THE MDPS) SHOULD BE REPLACED. OTHERWISE, THE COUPLING SHAFT SHOULD BE INSPECTED FOR BINDING OF THE U-JOINTS. IF THE JOINTS ARE STICKING, THEN A REPLACEMENT SHAFT IS IN ORDER. IF NEITHER THE MDPS UNIT NOR COUPLING SHAFT ARE AT FAULT, THEN THE ROOT OF THE PROBLEM MUST BE SOMEWHERE BELOW THE CONNECTING SHAFT. THIS IS A SERIOUS SAFETY ISSUE THAT MANY OWNERS HAVE COMPLAINED ABOUT, AND HYUNDAI DOES NOT SEEM TO HAVE ANY DESIRE TO ACKNOWLEDGE OR TO EVEN ADDRESS THE PROBLEM. I AM A FORMER ASE L1 MASTER AUTOMOTIVE TECHNICIAN.
Additional Notes:
CURRENTLY 42K MILES, "STICKY STEERING WHEEL" OR "ZIG-ZAG" PROBLEM STARTED ABOUT 10K MILES AGO. DEALER SERVICE TECHS I'VE DEALT WITH SEEM TO HAVE NEVER HEARD OF THIS PROBLEM. AFTER VERIFYING THAT MY DAUGHTER WAS REALLY EXPERIENCING THE ZIG-ZAG PROBLEM, I LIFTED THE FRONT OF HER CAR SO THAT BOTH FRONT WHEELS WERE OFF THE GROUND. WITH THE ENGINE NOT RUNNING, SLOWLY TURNING THE STEERING WHEEL RIGHT AND LEFT WOULD REVEAL THE "STICKY" SYMPTOM, WHICH IS ACTUALLY AT SOME POINT THE STEERING WHEEL HANGS FOR SOME REASON AND THEN IT TAKES INCREASINGLY MORE TORQUE APPLIED TO THE STEERING WHEEL UNTIL IT BREAKS FREE. IF THIS HAD OCCURRED DRIVING DOWN THE ROAD, THE RESULT WOULD BE A SUDDEN CHANGE OF DIRECTION. THIS BEHAVIOR IN THE STEERING SYSTEM SHOULD NEVER OCCUR, BUT SHOULD BE SILKY SMOOTH LOCK TO LOCK. THE ATTACHED IMAGE SHOWS THE SYSTEM FROM THE STEERING WHEEL TO THE BOTTOM OF THE CONNECTING SHAFT. I HAVE READ REPORTS THAT THE U-JOINTS IN THE CONNECTING SHAFT ARE THE PROBLEM, OR THAT THE MDPS (MOTOR DRIVEN POWER STEERING) UNIT IS THE SOURCE OF THE PROBLEM. IF I WERE WORKING THIS PROBLEM, I WOULD DISCONNECT THE UPPER U-JOINT AND RERUN THE STEERING WHEEL TEST. IF THE HANGING PROBLEM WAS STILL THERE, THEN THE MDPS UNIT (OR PERHAPS THE STAR SHAPED COUPLING WITHIN THE MDPS) SHOULD BE REPLACED. OTHERWISE, THE COUPLING SHAFT SHOULD BE INSPECTED FOR BINDING OF THE U-JOINTS. IF THE JOINTS ARE STICKING, THEN A REPLACEMENT SHAFT IS IN ORDER. IF NEITHER THE MDPS UNIT NOR COUPLING SHAFT ARE AT FAULT, THEN THE ROOT OF THE PROBLEM MUST BE SOMEWHERE BELOW THE CONNECTING SHAFT. THIS IS A SERIOUS SAFETY ISSUE THAT MANY OWNERS HAVE COMPLAINED ABOUT, AND HYUNDAI DOES NOT SEEM TO HAVE ANY DESIRE TO ACKNOWLEDGE OR TO EVEN ADDRESS THE PROBLEM. I AM A FORMER ASE L1 MASTER AUTOMOTIVE TECHNICIAN.
Mfg Campaign: 11297914
Recall Date: Jan 8, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING (VEHICLE IN MOTION) THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. I KNOW IT ISN'T MECHANICAL STEARING LIKE I'M USED TO BUT THE SERVO MOTOR SEEMS TO PREVENT ME FROM TURNING THE WHEEL WHEN I NEED TO CORRECT. I CONTINUOUSLY HAVE TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND SEVERAL OTHER OWNERS ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. I TOTALLY AGREE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THIS ELECTRONIC DRIVE-BY-WIRE STEERING MECHANISM. LIKE OTHERS HAVE SAID, PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC. I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND I'M EXPERIENCING THE STEERING ISSUE MORE AND MORE NOW. IF MOST DRIVERS ARE NOT TRULY PAYING ATTENTION TO THERE DRIVING AND THIS STICKING THIS WILL LEAD TO CRASHES AND DEATHS.
Corrective Action:
WHILE DRIVING (VEHICLE IN MOTION) THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. I KNOW IT ISN'T MECHANICAL STEARING LIKE I'M USED TO BUT THE SERVO MOTOR SEEMS TO PREVENT ME FROM TURNING THE WHEEL WHEN I NEED TO CORRECT. I CONTINUOUSLY HAVE TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND SEVERAL OTHER OWNERS ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. I TOTALLY AGREE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THIS ELECTRONIC DRIVE-BY-WIRE STEERING MECHANISM. LIKE OTHERS HAVE SAID, PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC. I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND I'M EXPERIENCING THE STEERING ISSUE MORE AND MORE NOW. IF MOST DRIVERS ARE NOT TRULY PAYING ATTENTION TO THERE DRIVING AND THIS STICKING THIS WILL LEAD TO CRASHES AND DEATHS.
Additional Notes:
WHILE DRIVING (VEHICLE IN MOTION) THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. I KNOW IT ISN'T MECHANICAL STEARING LIKE I'M USED TO BUT THE SERVO MOTOR SEEMS TO PREVENT ME FROM TURNING THE WHEEL WHEN I NEED TO CORRECT. I CONTINUOUSLY HAVE TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND SEVERAL OTHER OWNERS ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. I TOTALLY AGREE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THIS ELECTRONIC DRIVE-BY-WIRE STEERING MECHANISM. LIKE OTHERS HAVE SAID, PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC. I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND I'M EXPERIENCING THE STEERING ISSUE MORE AND MORE NOW. IF MOST DRIVERS ARE NOT TRULY PAYING ATTENTION TO THERE DRIVING AND THIS STICKING THIS WILL LEAD TO CRASHES AND DEATHS.
Mfg Campaign: 11297983
Recall Date: Jan 8, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN MAKING RIGHT TURNS, MY CAR SUDDENLY STOPS ACCELERATING FOR A FEW SECONDS. THIS USUALLY HAPPENS WHEN EITHER THE CAR IS STOPPED AND THEN I GO TO TURN, OR TURNING AT A VERY LOW RATE OF SPEED AROUND A CORNER. WHEN I PUSH DOWN ON THE GAS PEDAL TO GO, IT TAKES OFF ABRUPTLY OR WITH A SURGE. THIS IS CONCERNING, ESPECIALLY IF A CAR IS FOLLOWING BEHIND ME. I ALSO NOTICE IT WHEN STOPPED AT A LIGHT, GOING STRAIGHT ALSO BUT NOT NEARLY AS MUCH AS WHEN I AM MAKING A TURN.
Corrective Action:
WHEN MAKING RIGHT TURNS, MY CAR SUDDENLY STOPS ACCELERATING FOR A FEW SECONDS. THIS USUALLY HAPPENS WHEN EITHER THE CAR IS STOPPED AND THEN I GO TO TURN, OR TURNING AT A VERY LOW RATE OF SPEED AROUND A CORNER. WHEN I PUSH DOWN ON THE GAS PEDAL TO GO, IT TAKES OFF ABRUPTLY OR WITH A SURGE. THIS IS CONCERNING, ESPECIALLY IF A CAR IS FOLLOWING BEHIND ME. I ALSO NOTICE IT WHEN STOPPED AT A LIGHT, GOING STRAIGHT ALSO BUT NOT NEARLY AS MUCH AS WHEN I AM MAKING A TURN.
Additional Notes:
WHEN MAKING RIGHT TURNS, MY CAR SUDDENLY STOPS ACCELERATING FOR A FEW SECONDS. THIS USUALLY HAPPENS WHEN EITHER THE CAR IS STOPPED AND THEN I GO TO TURN, OR TURNING AT A VERY LOW RATE OF SPEED AROUND A CORNER. WHEN I PUSH DOWN ON THE GAS PEDAL TO GO, IT TAKES OFF ABRUPTLY OR WITH A SURGE. THIS IS CONCERNING, ESPECIALLY IF A CAR IS FOLLOWING BEHIND ME. I ALSO NOTICE IT WHEN STOPPED AT A LIGHT, GOING STRAIGHT ALSO BUT NOT NEARLY AS MUCH AS WHEN I AM MAKING A TURN.
Mfg Campaign: 11296800
Recall Date: Jan 3, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Corrective Action:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Additional Notes:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Mfg Campaign: 11291168
Recall Date: Dec 25, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Corrective Action:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Additional Notes:
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Mfg Campaign: 11291168
Recall Date: Dec 25, 2019
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
NOTCHY STEERING, FEELS LIKE THE STEERING WHEEL STICKS, REQUIRING YOU TO USE ADDITIONAL FORCE TO TURN THE WHEEL. THIS CAUSES OVER-CORRECTING WITH THE POTENTIAL TO SWERVING INTO OTHER LANES OR OFF THE ROAD.
Corrective Action:
NOTCHY STEERING, FEELS LIKE THE STEERING WHEEL STICKS, REQUIRING YOU TO USE ADDITIONAL FORCE TO TURN THE WHEEL. THIS CAUSES OVER-CORRECTING WITH THE POTENTIAL TO SWERVING INTO OTHER LANES OR OFF THE ROAD.
Additional Notes:
NOTCHY STEERING, FEELS LIKE THE STEERING WHEEL STICKS, REQUIRING YOU TO USE ADDITIONAL FORCE TO TURN THE WHEEL. THIS CAUSES OVER-CORRECTING WITH THE POTENTIAL TO SWERVING INTO OTHER LANES OR OFF THE ROAD.
Mfg Campaign: 11291079
Recall Date: Dec 24, 2019
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
ON DEC 5, 2019 AT 7:50 AM, I WAS STOPPED AT A RED LIGHT WAITING TO TURN WEST AT A CITY INTERSECTION. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND DROVE TOWARDS THE MIDDLE OF THE INTERSECTION. THERE WAS NO ONCOMING TRAFFIC, SO I CONTINUED AND WAS ABOUT TO MAKE A LEFT TURN WHEN I GOT HIT BY 2018 FORD ESCAPE. THE DRIVER RAN THE RED LIGHT AND HIT MY VEHICLE IN THE FRONT DRIVERS SIDE QUARTER PANEL, CAUSING VISIBLE DAMAGE TO MY FENDER, WHEEL, PANEL AND BUMPER (MORE DAMAGE WILL BE DETERMINED BY INSURANCE ADJUSTER). THE IMPACT WAS SO HARD THAT IT MOVED MY CAR, PUSHING THE FRONT END OF MY CAR TOWARDS EAST OF THE INTERSECTION. I HAD MY TWO CHILDREN AND MY DOG IN THE CAR. THE AIRBAGS DID NOT DEPLOY, AT ALL. THE OTHER VEHICLE HIT US HEAD ON AND THEIR AIRBAGS DID DEPLOY. MY HEAD AND UPPER BODY SLAMMED INTO THE DRIVERS SIDE WINDOW. EVERYONE IN MY CAR HAD THEIR SEATBELT ON AND MY DOG WAS TIED, BY HIS LEASH, TO AN ANCHOR IN THE BACK. THE IMPACT TO MY HEAD WAS SO HARD, I WENT TO THE ER AND THEY DID A CT SCAN TO MAKE SURE THERE WERE NO FRACTURES OR BLEEDING. I WAS DIAGNOSED WITH A CONCUSSION DUE TO THE IMPACT. I AM ATTACHING PHOTOS OF THE SCENE AND THE DAMAGE TO MY VEHICLE.
Corrective Action:
ON DEC 5, 2019 AT 7:50 AM, I WAS STOPPED AT A RED LIGHT WAITING TO TURN WEST AT A CITY INTERSECTION. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND DROVE TOWARDS THE MIDDLE OF THE INTERSECTION. THERE WAS NO ONCOMING TRAFFIC, SO I CONTINUED AND WAS ABOUT TO MAKE A LEFT TURN WHEN I GOT HIT BY 2018 FORD ESCAPE. THE DRIVER RAN THE RED LIGHT AND HIT MY VEHICLE IN THE FRONT DRIVERS SIDE QUARTER PANEL, CAUSING VISIBLE DAMAGE TO MY FENDER, WHEEL, PANEL AND BUMPER (MORE DAMAGE WILL BE DETERMINED BY INSURANCE ADJUSTER). THE IMPACT WAS SO HARD THAT IT MOVED MY CAR, PUSHING THE FRONT END OF MY CAR TOWARDS EAST OF THE INTERSECTION. I HAD MY TWO CHILDREN AND MY DOG IN THE CAR. THE AIRBAGS DID NOT DEPLOY, AT ALL. THE OTHER VEHICLE HIT US HEAD ON AND THEIR AIRBAGS DID DEPLOY. MY HEAD AND UPPER BODY SLAMMED INTO THE DRIVERS SIDE WINDOW. EVERYONE IN MY CAR HAD THEIR SEATBELT ON AND MY DOG WAS TIED, BY HIS LEASH, TO AN ANCHOR IN THE BACK. THE IMPACT TO MY HEAD WAS SO HARD, I WENT TO THE ER AND THEY DID A CT SCAN TO MAKE SURE THERE WERE NO FRACTURES OR BLEEDING. I WAS DIAGNOSED WITH A CONCUSSION DUE TO THE IMPACT. I AM ATTACHING PHOTOS OF THE SCENE AND THE DAMAGE TO MY VEHICLE.
Additional Notes:
ON DEC 5, 2019 AT 7:50 AM, I WAS STOPPED AT A RED LIGHT WAITING TO TURN WEST AT A CITY INTERSECTION. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND DROVE TOWARDS THE MIDDLE OF THE INTERSECTION. THERE WAS NO ONCOMING TRAFFIC, SO I CONTINUED AND WAS ABOUT TO MAKE A LEFT TURN WHEN I GOT HIT BY 2018 FORD ESCAPE. THE DRIVER RAN THE RED LIGHT AND HIT MY VEHICLE IN THE FRONT DRIVERS SIDE QUARTER PANEL, CAUSING VISIBLE DAMAGE TO MY FENDER, WHEEL, PANEL AND BUMPER (MORE DAMAGE WILL BE DETERMINED BY INSURANCE ADJUSTER). THE IMPACT WAS SO HARD THAT IT MOVED MY CAR, PUSHING THE FRONT END OF MY CAR TOWARDS EAST OF THE INTERSECTION. I HAD MY TWO CHILDREN AND MY DOG IN THE CAR. THE AIRBAGS DID NOT DEPLOY, AT ALL. THE OTHER VEHICLE HIT US HEAD ON AND THEIR AIRBAGS DID DEPLOY. MY HEAD AND UPPER BODY SLAMMED INTO THE DRIVERS SIDE WINDOW. EVERYONE IN MY CAR HAD THEIR SEATBELT ON AND MY DOG WAS TIED, BY HIS LEASH, TO AN ANCHOR IN THE BACK. THE IMPACT TO MY HEAD WAS SO HARD, I WENT TO THE ER AND THEY DID A CT SCAN TO MAKE SURE THERE WERE NO FRACTURES OR BLEEDING. I WAS DIAGNOSED WITH A CONCUSSION DUE TO THE IMPACT. I AM ATTACHING PHOTOS OF THE SCENE AND THE DAMAGE TO MY VEHICLE.
Mfg Campaign: 11287668
Recall Date: Dec 7, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Corrective Action:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Additional Notes:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Mfg Campaign: 11283192
Recall Date: Dec 1, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Corrective Action:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Additional Notes:
I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.
Mfg Campaign: 11283192
Recall Date: Dec 1, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHEN GOING SLOW AROUND CORNERS AND GIVING THE CAR GAS THE CAR DOES NOT ACCELERATE. THEN ALL OF A SUDDEN WHILE GIVING IT GAS THE CAR ACCELERATES VERY FAST. THIS DOES NOT HAPPEN EVERY TIME BUT IT HAPPEN SEVERAL TIMES PER WEEK. THIS HAS BEEN HAPPENING AT SLOW SPEEDS ONLY.
Corrective Action:
WHEN GOING SLOW AROUND CORNERS AND GIVING THE CAR GAS THE CAR DOES NOT ACCELERATE. THEN ALL OF A SUDDEN WHILE GIVING IT GAS THE CAR ACCELERATES VERY FAST. THIS DOES NOT HAPPEN EVERY TIME BUT IT HAPPEN SEVERAL TIMES PER WEEK. THIS HAS BEEN HAPPENING AT SLOW SPEEDS ONLY.
Additional Notes:
WHEN GOING SLOW AROUND CORNERS AND GIVING THE CAR GAS THE CAR DOES NOT ACCELERATE. THEN ALL OF A SUDDEN WHILE GIVING IT GAS THE CAR ACCELERATES VERY FAST. THIS DOES NOT HAPPEN EVERY TIME BUT IT HAPPEN SEVERAL TIMES PER WEEK. THIS HAS BEEN HAPPENING AT SLOW SPEEDS ONLY.
Mfg Campaign: 11280910
Recall Date: Nov 18, 2019
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