Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Consumer Complaints
178 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
Corrective Action:
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
Additional Notes:
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
Mfg Campaign: 11460292
Recall Date: Apr 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Corrective Action:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Additional Notes:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Mfg Campaign: 11460291
Recall Date: Apr 9, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Corrective Action:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Additional Notes:
IF I drive long distances for 30 minutes or more and then stop in somewhere and shut the vehicle off. Once I try and start it, it will give the Yellow CIL Check engine light and the HEV error, bring car to dealer. You have to wait approx 15-25 minutes and then it will start up again. I also seem to notice that it happens even faster when I put the transmission speed control into High Performance. The battery seems to overcharge and go well past the halfway mark almost to 80% and then once I power off and back on vehicle, I get the HEV error message and must wait 15-25 minutes before it will start.
Mfg Campaign: 11460291
Recall Date: Apr 9, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Contact was driving on city streets, received Hybrid System Warning, turn off engine alert. Car slowed to dangerous speed in heavy traffic, would only drive under electric system. Car pulled over when safe, restarted, same issue recurred. Car brought to local repair shop, where trouble code #P261F recorded- "Coolant Pump A Control Circuit Stuck On." Mechanic discussed with dealer who said it should be under warranty. Towed to Keyes Mission Hills Hyundai in Mission Hills, CA. Fault diagnosed as electric water pump. Per Mission Hills, not covered under 10 year warranty, only 5 year warranty. Car 5 years, 7 month old,19,000 miles, out of warranty. Owner notified dealer about recall campaign 16-01-020 for this specific component. Awaiting consideration for goodwill repair from Hyundai as per the TSB for the campaign.
Corrective Action:
Contact was driving on city streets, received Hybrid System Warning, turn off engine alert. Car slowed to dangerous speed in heavy traffic, would only drive under electric system. Car pulled over when safe, restarted, same issue recurred. Car brought to local repair shop, where trouble code #P261F recorded- "Coolant Pump A Control Circuit Stuck On." Mechanic discussed with dealer who said it should be under warranty. Towed to Keyes Mission Hills Hyundai in Mission Hills, CA. Fault diagnosed as electric water pump. Per Mission Hills, not covered under 10 year warranty, only 5 year warranty. Car 5 years, 7 month old,19,000 miles, out of warranty. Owner notified dealer about recall campaign 16-01-020 for this specific component. Awaiting consideration for goodwill repair from Hyundai as per the TSB for the campaign.
Additional Notes:
Contact was driving on city streets, received Hybrid System Warning, turn off engine alert. Car slowed to dangerous speed in heavy traffic, would only drive under electric system. Car pulled over when safe, restarted, same issue recurred. Car brought to local repair shop, where trouble code #P261F recorded- "Coolant Pump A Control Circuit Stuck On." Mechanic discussed with dealer who said it should be under warranty. Towed to Keyes Mission Hills Hyundai in Mission Hills, CA. Fault diagnosed as electric water pump. Per Mission Hills, not covered under 10 year warranty, only 5 year warranty. Car 5 years, 7 month old,19,000 miles, out of warranty. Owner notified dealer about recall campaign 16-01-020 for this specific component. Awaiting consideration for goodwill repair from Hyundai as per the TSB for the campaign.
Mfg Campaign: 11459035
Recall Date: Mar 30, 2022
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
I was traveling at 65 mph+ in heavy traffic on Friday rush hour when all dashboard error lights came on and then a banner that said TURN OFF ENGINE NOW. I had no acceleration and fortunately was at a point on the highway with a shoulder where I was able to pull over. I waited in the vehicle with high speed tractor trailer traffic passing close by. The vehicle was towed to the dealership. They replaced the hybrid battery . A week later the identical failure happened at highway speed. The vehicle is still in the shop for the second identical failure
Corrective Action:
I was traveling at 65 mph+ in heavy traffic on Friday rush hour when all dashboard error lights came on and then a banner that said TURN OFF ENGINE NOW. I had no acceleration and fortunately was at a point on the highway with a shoulder where I was able to pull over. I waited in the vehicle with high speed tractor trailer traffic passing close by. The vehicle was towed to the dealership. They replaced the hybrid battery . A week later the identical failure happened at highway speed. The vehicle is still in the shop for the second identical failure
Additional Notes:
I was traveling at 65 mph+ in heavy traffic on Friday rush hour when all dashboard error lights came on and then a banner that said TURN OFF ENGINE NOW. I had no acceleration and fortunately was at a point on the highway with a shoulder where I was able to pull over. I waited in the vehicle with high speed tractor trailer traffic passing close by. The vehicle was towed to the dealership. They replaced the hybrid battery . A week later the identical failure happened at highway speed. The vehicle is still in the shop for the second identical failure
Mfg Campaign: 11454542
Recall Date: Feb 28, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Mfg Campaign: 11453412
Recall Date: Feb 22, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Mfg Campaign: 11452463
Recall Date: Feb 17, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
Mfg Campaign: 11451378
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
Corrective Action:
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
Additional Notes:
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
Mfg Campaign: 11449835
Recall Date: Feb 1, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car is not driving smoothly as before and is driving rough. Car has built up in rough sensation until car stalls for few seconds when engine changes from motor to electric with check engine light on then it resumes “normal” driving. Dealerships unable to find out cause of issue 3x.
Corrective Action:
Car is not driving smoothly as before and is driving rough. Car has built up in rough sensation until car stalls for few seconds when engine changes from motor to electric with check engine light on then it resumes “normal” driving. Dealerships unable to find out cause of issue 3x.
Additional Notes:
Car is not driving smoothly as before and is driving rough. Car has built up in rough sensation until car stalls for few seconds when engine changes from motor to electric with check engine light on then it resumes “normal” driving. Dealerships unable to find out cause of issue 3x.
Mfg Campaign: 11447480
Recall Date: Jan 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
Corrective Action:
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
Additional Notes:
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
Mfg Campaign: 11445643
Recall Date: Dec 30, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Mfg Campaign: 11441089
Recall Date: Nov 19, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
Corrective Action:
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
Additional Notes:
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
Mfg Campaign: 11440957
Recall Date: Nov 18, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Corrective Action:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Additional Notes:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Mfg Campaign: 11439193
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Corrective Action:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Additional Notes:
The parking mechanism in the transmission failed. The car was parked in my garage . The lever was in the "Park" position when the car drove backwards out of my garage and crashed into the fence. It continued driving into the street and into the neighbors yard. Two people were out walking and saw it happen. I know I did not leave my car in neutral or reverse when I parked it in my garage. When I tested this later sitting in my car, in my garage, the car immediately began moving backwards instantly, while i was still at the wheel. Had the car been in neutral or reverse at the time this incident occurred, I would have known it was moving immediately and shifted it into park right away. When this incident happened I put the car into park, and I got out of my car , I got things from my trunk and went inside the house. Then I went back to the car to get more things. This is when I witnessed it driving out of my garage backwards. I was standing on my back step. Then I ran across the street to my car and got in the drivers seat to attempt driving it back to my garage. I had to yank it out of park and then shove it back into park to get it to start correctly. Then I was able to get it running again and drove it back across the street to my house. thank God no one including myself got hurt. The possibility of this happening shook me up for days. I reported this to Hyundai and waited 3 months for them to make a determination, they said they cant prove it , that it is my word against theirs. I looked online , and saw reports of this happening to other vehicles as late as 2017 even tho the recall for this was 2011-2014. I started using the electronic parking brake because i read online that other people who have had this happen said to do it. I need to buy a new car dont feel safe in this one.
Mfg Campaign: 11439193
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that while the daughter was driving approximately 55 mph smoke was suddenly present coming from under the hood before the engine failed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that while the daughter was driving approximately 55 mph smoke was suddenly present coming from under the hood before the engine failed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that while the daughter was driving approximately 55 mph smoke was suddenly present coming from under the hood before the engine failed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
Mfg Campaign: 11437754
Recall Date: Oct 22, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Mfg Campaign: 11431422
Recall Date: Sep 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Lots of noise and car started smoking and stopped working while I was on the highway
Corrective Action:
Lots of noise and car started smoking and stopped working while I was on the highway
Additional Notes:
Lots of noise and car started smoking and stopped working while I was on the highway
Mfg Campaign: 11429616
Recall Date: Aug 18, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
Corrective Action:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
Additional Notes:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
Mfg Campaign: 11422860
Recall Date: Jun 29, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
Corrective Action:
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
Additional Notes:
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
Mfg Campaign: 11417826
Recall Date: May 19, 2021
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