Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Consumer Complaints
178 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
Mfg Campaign: 11417828
Recall Date: May 19, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO DASH LIGHT? PEP-BOYS SAID THOSE LIGHTS NEVER WERE LIT ON THE DEFECTIVE CARS. IF LIGHT WOULD HAVE TAKEN TO THE DEALER FOR SERVICE. MY RECORDS WHICH SHOW THIS CAR WAS PROPERLY MAINTAINED. HYUNDAI SHOULD FIX 2.0 ENGINES, FOLKS LIKE ME ARE IN A HARD SITUATION. THANK YOU FOR HEARING MY SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO DASH LIGHT? PEP-BOYS SAID THOSE LIGHTS NEVER WERE LIT ON THE DEFECTIVE CARS. IF LIGHT WOULD HAVE TAKEN TO THE DEALER FOR SERVICE. MY RECORDS WHICH SHOW THIS CAR WAS PROPERLY MAINTAINED. HYUNDAI SHOULD FIX 2.0 ENGINES, FOLKS LIKE ME ARE IN A HARD SITUATION. THANK YOU FOR HEARING MY SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO DASH LIGHT? PEP-BOYS SAID THOSE LIGHTS NEVER WERE LIT ON THE DEFECTIVE CARS. IF LIGHT WOULD HAVE TAKEN TO THE DEALER FOR SERVICE. MY RECORDS WHICH SHOW THIS CAR WAS PROPERLY MAINTAINED. HYUNDAI SHOULD FIX 2.0 ENGINES, FOLKS LIKE ME ARE IN A HARD SITUATION. THANK YOU FOR HEARING MY SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11414736
Recall Date: May 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN THE ROAD AT 65 MPH, THE ENGINE STARTED MAKING A TICKING NOISE. FURTHER DOWN THE ROAD THE TICKING BECAME KNOCKING. THIS PROMPTED THE COMMAND CENTER TO TELL ME TO TURN THE VEHICLE OFF IMMEDIATELY. THE VEHICLE WOULD NO LONGER CRANK AND WAS GIVING A CAMSHAFT SENSOR CODE. I RECEIVED A RECALL NOTICE 5 DAYS LATER. HAD THE VEHICLE TOWED TO THE DEALERSHIP. AFTER BEING TOLD I WOULD NEED A NEW ENGINE, AND THAT IT WASN'T A RECALL ISSUE, I CALLED NATIONAL. AFTER A WEEK OR SO IT WAS CONFIRMED THAT HYUNDAI WOULD REPLACE THE MOTOR AT THEIR EXPENSE. NEVER CONFIRMING IT WAS BECAUSE OF THE RECALL THOUGH I HAD ALL THE SYMPTOMS OTHER THAN CATCHING ON FIRE. IT HAS NOW BEEN 2 MONTHS AND MY MOTOR IS SUPPOSEDLY ON BACK ORDER, BUT COMING IN WEEKLY. HYUNDAI SEEMS TO REALLY BE DRAGGING THERE FEET THOUGH THEY LOST A LAWSUIT OVER MOTOR ISSUES BEFORE.
Corrective Action:
DRIVING DOWN THE ROAD AT 65 MPH, THE ENGINE STARTED MAKING A TICKING NOISE. FURTHER DOWN THE ROAD THE TICKING BECAME KNOCKING. THIS PROMPTED THE COMMAND CENTER TO TELL ME TO TURN THE VEHICLE OFF IMMEDIATELY. THE VEHICLE WOULD NO LONGER CRANK AND WAS GIVING A CAMSHAFT SENSOR CODE. I RECEIVED A RECALL NOTICE 5 DAYS LATER. HAD THE VEHICLE TOWED TO THE DEALERSHIP. AFTER BEING TOLD I WOULD NEED A NEW ENGINE, AND THAT IT WASN'T A RECALL ISSUE, I CALLED NATIONAL. AFTER A WEEK OR SO IT WAS CONFIRMED THAT HYUNDAI WOULD REPLACE THE MOTOR AT THEIR EXPENSE. NEVER CONFIRMING IT WAS BECAUSE OF THE RECALL THOUGH I HAD ALL THE SYMPTOMS OTHER THAN CATCHING ON FIRE. IT HAS NOW BEEN 2 MONTHS AND MY MOTOR IS SUPPOSEDLY ON BACK ORDER, BUT COMING IN WEEKLY. HYUNDAI SEEMS TO REALLY BE DRAGGING THERE FEET THOUGH THEY LOST A LAWSUIT OVER MOTOR ISSUES BEFORE.
Additional Notes:
DRIVING DOWN THE ROAD AT 65 MPH, THE ENGINE STARTED MAKING A TICKING NOISE. FURTHER DOWN THE ROAD THE TICKING BECAME KNOCKING. THIS PROMPTED THE COMMAND CENTER TO TELL ME TO TURN THE VEHICLE OFF IMMEDIATELY. THE VEHICLE WOULD NO LONGER CRANK AND WAS GIVING A CAMSHAFT SENSOR CODE. I RECEIVED A RECALL NOTICE 5 DAYS LATER. HAD THE VEHICLE TOWED TO THE DEALERSHIP. AFTER BEING TOLD I WOULD NEED A NEW ENGINE, AND THAT IT WASN'T A RECALL ISSUE, I CALLED NATIONAL. AFTER A WEEK OR SO IT WAS CONFIRMED THAT HYUNDAI WOULD REPLACE THE MOTOR AT THEIR EXPENSE. NEVER CONFIRMING IT WAS BECAUSE OF THE RECALL THOUGH I HAD ALL THE SYMPTOMS OTHER THAN CATCHING ON FIRE. IT HAS NOW BEEN 2 MONTHS AND MY MOTOR IS SUPPOSEDLY ON BACK ORDER, BUT COMING IN WEEKLY. HYUNDAI SEEMS TO REALLY BE DRAGGING THERE FEET THOUGH THEY LOST A LAWSUIT OVER MOTOR ISSUES BEFORE.
Mfg Campaign: 11404823
Recall Date: Mar 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,707. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,707. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,707. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11404829
Recall Date: Mar 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TO WHO READS THIS, THANK YOU FIRST AND FOREMOST TO TAKE THE TIME TO READ THIS. THIS IS A REAL PERSON, THIS IS MY REAL STORY. I HAVE BEEN NOTICING A KNOCKING ENGINE NOISE FOR 5 TO 6 WEEKS AND THEN GOT THE NHTSA RECALL NUMBER20V746000 IN THE MAIL. I SET THE SOONEST APPOINTMENT WITH THE DEALERSHIP. THE DAY OF THE APPOINTMENT I WAS ADVISED BY ANDY THAT IT WOULD TAKE 3 TO 4 WEEKS FOR THEM TO LOOK AT MY VEHICLE AND RUN IT THROUGH HYUNDAI'S RECOMMENDED DIAGNOSIS. LATER I CALLED THE HYUNDAI CAMPAIGN HOTLINE AND OPEN CASE # 18081104. I WAS TOLD TO WAIT 3 TO 5 DAYS FOR A NATIONAL REPRESENTATIVE TO GET BACK WITH ME. I CALLED TWO DAYS LATER REQUESTING AN UPDATE AND SHORTLY LATER THE DEALERSHIP CALLED ME TO INFORM ME MY CAR WAS READY. ANDY SAID IT CLEARED INSPECTION AND I ASKED IF IT PASSED ALL THEIR TESTS, I WAS TOLD YES. THIS WAS THE SAME STAFF MEMBER THAT TOLD ME A FEW STEPS DAYS PRIOR 3 TO 4 WEEKS. WHILE I WAS WAITING FOR MY VEHICLE TO BE BROUGHT TO ME, I OVERHEARD THE ANOTHER HYUNDAI REP SAYING SAME STORY TOLD TO ME ABOUT THE LENGTH OF TIME TO DIAGNOSIS. GOT THE DIAGNOSIS (REPAIR) DETAILS BACK TO FIND THEIR INSPECTION CONCLUDED TAKING THE VEHICLE FOR A 7 MILE TEST DRIVE IN THE CITY TO OBSERVE ODD KNOCKING NOISES. NOTHING REMOTELY ADVISED FROM THE MANUFACTURER TO DEALERSHIP. I HAVE THEIR REPORT ATTACHED BUT HAVE NO CLUE WHAT TO DO AT THIS POINT. I CALLED BACK HYUNDAI CAMPAIGN HOTLINE AGAIN AFTER GETTING MY VEHICLE BACK TODAY. I AM TOLD I HAVE THE SAME CASE NO. AND TO WAIT ANOTHER 3 TO 5 DAYS FOR ANOTHER REPRESENTATIVE TO CONTACT ME.
Corrective Action:
TO WHO READS THIS, THANK YOU FIRST AND FOREMOST TO TAKE THE TIME TO READ THIS. THIS IS A REAL PERSON, THIS IS MY REAL STORY. I HAVE BEEN NOTICING A KNOCKING ENGINE NOISE FOR 5 TO 6 WEEKS AND THEN GOT THE NHTSA RECALL NUMBER20V746000 IN THE MAIL. I SET THE SOONEST APPOINTMENT WITH THE DEALERSHIP. THE DAY OF THE APPOINTMENT I WAS ADVISED BY ANDY THAT IT WOULD TAKE 3 TO 4 WEEKS FOR THEM TO LOOK AT MY VEHICLE AND RUN IT THROUGH HYUNDAI'S RECOMMENDED DIAGNOSIS. LATER I CALLED THE HYUNDAI CAMPAIGN HOTLINE AND OPEN CASE # 18081104. I WAS TOLD TO WAIT 3 TO 5 DAYS FOR A NATIONAL REPRESENTATIVE TO GET BACK WITH ME. I CALLED TWO DAYS LATER REQUESTING AN UPDATE AND SHORTLY LATER THE DEALERSHIP CALLED ME TO INFORM ME MY CAR WAS READY. ANDY SAID IT CLEARED INSPECTION AND I ASKED IF IT PASSED ALL THEIR TESTS, I WAS TOLD YES. THIS WAS THE SAME STAFF MEMBER THAT TOLD ME A FEW STEPS DAYS PRIOR 3 TO 4 WEEKS. WHILE I WAS WAITING FOR MY VEHICLE TO BE BROUGHT TO ME, I OVERHEARD THE ANOTHER HYUNDAI REP SAYING SAME STORY TOLD TO ME ABOUT THE LENGTH OF TIME TO DIAGNOSIS. GOT THE DIAGNOSIS (REPAIR) DETAILS BACK TO FIND THEIR INSPECTION CONCLUDED TAKING THE VEHICLE FOR A 7 MILE TEST DRIVE IN THE CITY TO OBSERVE ODD KNOCKING NOISES. NOTHING REMOTELY ADVISED FROM THE MANUFACTURER TO DEALERSHIP. I HAVE THEIR REPORT ATTACHED BUT HAVE NO CLUE WHAT TO DO AT THIS POINT. I CALLED BACK HYUNDAI CAMPAIGN HOTLINE AGAIN AFTER GETTING MY VEHICLE BACK TODAY. I AM TOLD I HAVE THE SAME CASE NO. AND TO WAIT ANOTHER 3 TO 5 DAYS FOR ANOTHER REPRESENTATIVE TO CONTACT ME.
Additional Notes:
TO WHO READS THIS, THANK YOU FIRST AND FOREMOST TO TAKE THE TIME TO READ THIS. THIS IS A REAL PERSON, THIS IS MY REAL STORY. I HAVE BEEN NOTICING A KNOCKING ENGINE NOISE FOR 5 TO 6 WEEKS AND THEN GOT THE NHTSA RECALL NUMBER20V746000 IN THE MAIL. I SET THE SOONEST APPOINTMENT WITH THE DEALERSHIP. THE DAY OF THE APPOINTMENT I WAS ADVISED BY ANDY THAT IT WOULD TAKE 3 TO 4 WEEKS FOR THEM TO LOOK AT MY VEHICLE AND RUN IT THROUGH HYUNDAI'S RECOMMENDED DIAGNOSIS. LATER I CALLED THE HYUNDAI CAMPAIGN HOTLINE AND OPEN CASE # 18081104. I WAS TOLD TO WAIT 3 TO 5 DAYS FOR A NATIONAL REPRESENTATIVE TO GET BACK WITH ME. I CALLED TWO DAYS LATER REQUESTING AN UPDATE AND SHORTLY LATER THE DEALERSHIP CALLED ME TO INFORM ME MY CAR WAS READY. ANDY SAID IT CLEARED INSPECTION AND I ASKED IF IT PASSED ALL THEIR TESTS, I WAS TOLD YES. THIS WAS THE SAME STAFF MEMBER THAT TOLD ME A FEW STEPS DAYS PRIOR 3 TO 4 WEEKS. WHILE I WAS WAITING FOR MY VEHICLE TO BE BROUGHT TO ME, I OVERHEARD THE ANOTHER HYUNDAI REP SAYING SAME STORY TOLD TO ME ABOUT THE LENGTH OF TIME TO DIAGNOSIS. GOT THE DIAGNOSIS (REPAIR) DETAILS BACK TO FIND THEIR INSPECTION CONCLUDED TAKING THE VEHICLE FOR A 7 MILE TEST DRIVE IN THE CITY TO OBSERVE ODD KNOCKING NOISES. NOTHING REMOTELY ADVISED FROM THE MANUFACTURER TO DEALERSHIP. I HAVE THEIR REPORT ATTACHED BUT HAVE NO CLUE WHAT TO DO AT THIS POINT. I CALLED BACK HYUNDAI CAMPAIGN HOTLINE AGAIN AFTER GETTING MY VEHICLE BACK TODAY. I AM TOLD I HAVE THE SAME CASE NO. AND TO WAIT ANOTHER 3 TO 5 DAYS FOR ANOTHER REPRESENTATIVE TO CONTACT ME.
Mfg Campaign: 11404384
Recall Date: Mar 22, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
Corrective Action:
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
Additional Notes:
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
Mfg Campaign: 11402917
Recall Date: Mar 14, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I RECEIVED A SAFETY RECALL (198) FROM HYUNDAI IN DEC ABOUT A POTENTIALLY DANGEROUS PROBLEM WITH THE CONNECTING ROD BEARINGS ON MY CAR, YET THEY STILL DO NOT HAVE A REMEDY OR AN ESTIMATED TIME FOR A REMEDY. THIS IS TOO LONG.
Corrective Action:
I RECEIVED A SAFETY RECALL (198) FROM HYUNDAI IN DEC ABOUT A POTENTIALLY DANGEROUS PROBLEM WITH THE CONNECTING ROD BEARINGS ON MY CAR, YET THEY STILL DO NOT HAVE A REMEDY OR AN ESTIMATED TIME FOR A REMEDY. THIS IS TOO LONG.
Additional Notes:
I RECEIVED A SAFETY RECALL (198) FROM HYUNDAI IN DEC ABOUT A POTENTIALLY DANGEROUS PROBLEM WITH THE CONNECTING ROD BEARINGS ON MY CAR, YET THEY STILL DO NOT HAVE A REMEDY OR AN ESTIMATED TIME FOR A REMEDY. THIS IS TOO LONG.
Mfg Campaign: 11402576
Recall Date: Mar 12, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I HAVE RECEIVED A RECALL NOTICE AND AFTER THREE MONTHS THERE IS STILL NO REMEDY.
Corrective Action:
I HAVE RECEIVED A RECALL NOTICE AND AFTER THREE MONTHS THERE IS STILL NO REMEDY.
Additional Notes:
I HAVE RECEIVED A RECALL NOTICE AND AFTER THREE MONTHS THERE IS STILL NO REMEDY.
Mfg Campaign: 11400021
Recall Date: Mar 9, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROSEVILLE HYUNDAI (200 N SUNRISE AVE, ROSEVILLE, CA 95661) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROSEVILLE HYUNDAI (200 N SUNRISE AVE, ROSEVILLE, CA 95661) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROSEVILLE HYUNDAI (200 N SUNRISE AVE, ROSEVILLE, CA 95661) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Mfg Campaign: 11399715
Recall Date: Mar 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11399733
Recall Date: Mar 8, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Corrective Action:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Additional Notes:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Mfg Campaign: 11399621
Recall Date: Mar 7, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Corrective Action:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Additional Notes:
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Mfg Campaign: 11399621
Recall Date: Mar 7, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
Corrective Action:
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
Additional Notes:
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
Mfg Campaign: 11399314
Recall Date: Mar 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Mfg Campaign: 11398768
Recall Date: Mar 2, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11398397
Recall Date: Mar 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
Corrective Action:
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
Additional Notes:
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
Mfg Campaign: 11397780
Recall Date: Feb 24, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 21ST. I AM STILL WAITING FOR THE DIAGNOSIS HOWEVER THE FAILURE WHILE DRIVING WAS THE SAME AS THE PREVIOUS OCCURRENCES. I DIDN'T FEEL SAFE DRIVING THE CAR AFTER THE SECOND AND THIRD TIME AND NOW HAVING IT HAPPEN A FOURTH TIME HAS REALLY GOT ME SCARED.
Corrective Action:
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 21ST. I AM STILL WAITING FOR THE DIAGNOSIS HOWEVER THE FAILURE WHILE DRIVING WAS THE SAME AS THE PREVIOUS OCCURRENCES. I DIDN'T FEEL SAFE DRIVING THE CAR AFTER THE SECOND AND THIRD TIME AND NOW HAVING IT HAPPEN A FOURTH TIME HAS REALLY GOT ME SCARED.
Additional Notes:
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 21ST. I AM STILL WAITING FOR THE DIAGNOSIS HOWEVER THE FAILURE WHILE DRIVING WAS THE SAME AS THE PREVIOUS OCCURRENCES. I DIDN'T FEEL SAFE DRIVING THE CAR AFTER THE SECOND AND THIRD TIME AND NOW HAVING IT HAPPEN A FOURTH TIME HAS REALLY GOT ME SCARED.
Mfg Campaign: 11397364
Recall Date: Feb 22, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
Mfg Campaign: 11396752
Recall Date: Feb 18, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
Mfg Campaign: 11394514
Recall Date: Feb 3, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
Corrective Action:
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
Additional Notes:
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
Mfg Campaign: 11394531
Recall Date: Feb 3, 2021
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