Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
114 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEV WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING. I HEARD SOME GRINDING AND A BELT SLIPPING. DIAGNOSED AS GENERATOR PULLEY GRINDING, ALIGNMENT MARKS NOT ALIGNED. IT TOOK FROM 08/31/18 TILL 09/07/18 FOR THE REPAIR TO BE COMPLETED.
Corrective Action:
HEV WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING. I HEARD SOME GRINDING AND A BELT SLIPPING. DIAGNOSED AS GENERATOR PULLEY GRINDING, ALIGNMENT MARKS NOT ALIGNED. IT TOOK FROM 08/31/18 TILL 09/07/18 FOR THE REPAIR TO BE COMPLETED.
Additional Notes:
HEV WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING. I HEARD SOME GRINDING AND A BELT SLIPPING. DIAGNOSED AS GENERATOR PULLEY GRINDING, ALIGNMENT MARKS NOT ALIGNED. IT TOOK FROM 08/31/18 TILL 09/07/18 FOR THE REPAIR TO BE COMPLETED.
Mfg Campaign: 11143355
Recall Date: Oct 27, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HEV WARNING LIGHT CAME ON WHEN I STARTED MY CAR. I HEARD A SUCKING AIR SOUND AT WHICH TIME I TURNED OFF THE CAR. I THEN RESTARTED AND NO WARNING LIGHTS WERE ON. LATER THAT DAY WHILE DRIVING HOME THE WARNING LIGHT CAME BACK ON. I PULLED THE CODES AND IT SHOWED P0105 AND P0107. DEALER INSPECTED AND FOUND THE EGR PIPE(C) SEPARATED FROM FLANGE CAUSING UNMETERED AIR LEAK. REPAIRS TOOK FROM 09/26/18-10/02/18
Corrective Action:
HEV WARNING LIGHT CAME ON WHEN I STARTED MY CAR. I HEARD A SUCKING AIR SOUND AT WHICH TIME I TURNED OFF THE CAR. I THEN RESTARTED AND NO WARNING LIGHTS WERE ON. LATER THAT DAY WHILE DRIVING HOME THE WARNING LIGHT CAME BACK ON. I PULLED THE CODES AND IT SHOWED P0105 AND P0107. DEALER INSPECTED AND FOUND THE EGR PIPE(C) SEPARATED FROM FLANGE CAUSING UNMETERED AIR LEAK. REPAIRS TOOK FROM 09/26/18-10/02/18
Additional Notes:
HEV WARNING LIGHT CAME ON WHEN I STARTED MY CAR. I HEARD A SUCKING AIR SOUND AT WHICH TIME I TURNED OFF THE CAR. I THEN RESTARTED AND NO WARNING LIGHTS WERE ON. LATER THAT DAY WHILE DRIVING HOME THE WARNING LIGHT CAME BACK ON. I PULLED THE CODES AND IT SHOWED P0105 AND P0107. DEALER INSPECTED AND FOUND THE EGR PIPE(C) SEPARATED FROM FLANGE CAUSING UNMETERED AIR LEAK. REPAIRS TOOK FROM 09/26/18-10/02/18
Mfg Campaign: 11143359
Recall Date: Oct 27, 2018
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Corrective Action:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Additional Notes:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Mfg Campaign: 11124591
Recall Date: Sep 5, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Corrective Action:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Additional Notes:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Mfg Campaign: 11124591
Recall Date: Sep 5, 2018
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Corrective Action:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Additional Notes:
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
Mfg Campaign: 11124591
Recall Date: Sep 5, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS INFORMED BY AN AUTO MECHANIC THAT HYBRID VEHICLES INVOLVED IN A COLLISION COULD EXPLODE WHEN THE CAR DOOR IS OPENED. HAVE YOU HEARD ANYTHING ABOUT THIS? COULD IT BE TRUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
I WAS INFORMED BY AN AUTO MECHANIC THAT HYBRID VEHICLES INVOLVED IN A COLLISION COULD EXPLODE WHEN THE CAR DOOR IS OPENED. HAVE YOU HEARD ANYTHING ABOUT THIS? COULD IT BE TRUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
I WAS INFORMED BY AN AUTO MECHANIC THAT HYBRID VEHICLES INVOLVED IN A COLLISION COULD EXPLODE WHEN THE CAR DOOR IS OPENED. HAVE YOU HEARD ANYTHING ABOUT THIS? COULD IT BE TRUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11111841
Recall Date: Jul 17, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Corrective Action:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Additional Notes:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mfg Campaign: 11094148
Recall Date: May 16, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Corrective Action:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Additional Notes:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT, ) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mfg Campaign: 11094148
Recall Date: May 16, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Corrective Action:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Additional Notes:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Mfg Campaign: 11067273
Recall Date: Feb 6, 2018
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Corrective Action:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Additional Notes:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Mfg Campaign: 11067273
Recall Date: Feb 6, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Corrective Action:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Additional Notes:
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
Mfg Campaign: 11067273
Recall Date: Feb 6, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
CAR HAS 10000 MILES. CAME TO A STOPLIGHT AND THE CAR DIED. RADIO WAS ON, DASH WAS DARK. TRIED TO RESTART, NO RESPONSE. TRIED 5 TIMES, ON THE 6TH TIME, ENGINE CAME TO LIFE. CAR HAS BEEN AT THE DEALER FOR THE LAST WEEK; NO FAULT CODE DETECTED ACCORDING TO DEALER. THEY ARE IN TOUCH WITH HYUNDAI.
Corrective Action:
CAR HAS 10000 MILES. CAME TO A STOPLIGHT AND THE CAR DIED. RADIO WAS ON, DASH WAS DARK. TRIED TO RESTART, NO RESPONSE. TRIED 5 TIMES, ON THE 6TH TIME, ENGINE CAME TO LIFE. CAR HAS BEEN AT THE DEALER FOR THE LAST WEEK; NO FAULT CODE DETECTED ACCORDING TO DEALER. THEY ARE IN TOUCH WITH HYUNDAI.
Additional Notes:
CAR HAS 10000 MILES. CAME TO A STOPLIGHT AND THE CAR DIED. RADIO WAS ON, DASH WAS DARK. TRIED TO RESTART, NO RESPONSE. TRIED 5 TIMES, ON THE 6TH TIME, ENGINE CAME TO LIFE. CAR HAS BEEN AT THE DEALER FOR THE LAST WEEK; NO FAULT CODE DETECTED ACCORDING TO DEALER. THEY ARE IN TOUCH WITH HYUNDAI.
Mfg Campaign: 11063312
Recall Date: Jan 17, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR AGAIN IT WOULD NOT START. ALL OF THE INDICATOR LIGHTS ON THE DISPLAY PANEL WERE LIT BUT THE CAR WOULD NOT DRIVE AND THE SHIFT LEVER WAS LOCKED. RETURNED THE CAR TO THE DEALERSHIP AND THEY REPLACED THE HPCU MODULE. I GOT THE CAR BACK AT THE BEGINNING OF SEPTEMBER AND TWICE IT HAS FAILED TO START. EACH TIME THE DASHBOARD INDICATOR LIGHTS WILL LIGHT UP BUT THE ENGINE WILL NOT START.
Corrective Action:
WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR AGAIN IT WOULD NOT START. ALL OF THE INDICATOR LIGHTS ON THE DISPLAY PANEL WERE LIT BUT THE CAR WOULD NOT DRIVE AND THE SHIFT LEVER WAS LOCKED. RETURNED THE CAR TO THE DEALERSHIP AND THEY REPLACED THE HPCU MODULE. I GOT THE CAR BACK AT THE BEGINNING OF SEPTEMBER AND TWICE IT HAS FAILED TO START. EACH TIME THE DASHBOARD INDICATOR LIGHTS WILL LIGHT UP BUT THE ENGINE WILL NOT START.
Additional Notes:
WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR AGAIN IT WOULD NOT START. ALL OF THE INDICATOR LIGHTS ON THE DISPLAY PANEL WERE LIT BUT THE CAR WOULD NOT DRIVE AND THE SHIFT LEVER WAS LOCKED. RETURNED THE CAR TO THE DEALERSHIP AND THEY REPLACED THE HPCU MODULE. I GOT THE CAR BACK AT THE BEGINNING OF SEPTEMBER AND TWICE IT HAS FAILED TO START. EACH TIME THE DASHBOARD INDICATOR LIGHTS WILL LIGHT UP BUT THE ENGINE WILL NOT START.
Mfg Campaign: 11039502
Recall Date: Oct 25, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE - I AM VERY FORTUNATE NOT TO HAVE BEEN STRUCK AND KILLED IN THAT SITUATION.
Corrective Action:
DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE - I AM VERY FORTUNATE NOT TO HAVE BEEN STRUCK AND KILLED IN THAT SITUATION.
Additional Notes:
DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE - I AM VERY FORTUNATE NOT TO HAVE BEEN STRUCK AND KILLED IN THAT SITUATION.
Mfg Campaign: 10993312
Recall Date: Jun 5, 2017
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