Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
114 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the dealer informed the contact that they would be able to perform the recall repair in approximately five months. The manufacturer was notified of the issue and advised the contact that they could assist with scheduling an earlier appointment with another dealer who was 40 miles away from the contact's residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the dealer informed the contact that they would be able to perform the recall repair in approximately five months. The manufacturer was notified of the issue and advised the contact that they could assist with scheduling an earlier appointment with another dealer who was 40 miles away from the contact's residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the dealer informed the contact that they would be able to perform the recall repair in approximately five months. The manufacturer was notified of the issue and advised the contact that they could assist with scheduling an earlier appointment with another dealer who was 40 miles away from the contact's residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11441966
Recall Date: Nov 29, 2021
Hyundai Motor America
Defect Description:
STEERING:COLUMN
Potential Consequences:
I lost the ability to steer my car any more than 15 to 20 degrees in any direction while traveling at a maximum speed of 25 mph and within approximately 300 yards of driving. Once steering control became limited a warning was displayed on my dash very briefly saying my high beams were not functioning properly. Then my dash showed 7 different warning icons. My safety and that of others was most definitely put at risk. The dealer told me they had to replace the steering column. He also told me that this type of malfunction only occurs on the Hybrid models of the Sonata.
Corrective Action:
I lost the ability to steer my car any more than 15 to 20 degrees in any direction while traveling at a maximum speed of 25 mph and within approximately 300 yards of driving. Once steering control became limited a warning was displayed on my dash very briefly saying my high beams were not functioning properly. Then my dash showed 7 different warning icons. My safety and that of others was most definitely put at risk. The dealer told me they had to replace the steering column. He also told me that this type of malfunction only occurs on the Hybrid models of the Sonata.
Additional Notes:
I lost the ability to steer my car any more than 15 to 20 degrees in any direction while traveling at a maximum speed of 25 mph and within approximately 300 yards of driving. Once steering control became limited a warning was displayed on my dash very briefly saying my high beams were not functioning properly. Then my dash showed 7 different warning icons. My safety and that of others was most definitely put at risk. The dealer told me they had to replace the steering column. He also told me that this type of malfunction only occurs on the Hybrid models of the Sonata.
Mfg Campaign: 11437102
Recall Date: Oct 18, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Potential Consequences:
The trunk will not open by any means, the button inside, the key fob, the mechanical key, the smart trunk open feature. Mine is the Hybrid and does not have fold down back seats. So there is no way to open it from inside or outside only via the inside of the trunk. It just has 28,045 miles. I called the dealer Bob King Hyundai and they did not know if it is under warranty and it will cost $130 just to look at it?
Corrective Action:
The trunk will not open by any means, the button inside, the key fob, the mechanical key, the smart trunk open feature. Mine is the Hybrid and does not have fold down back seats. So there is no way to open it from inside or outside only via the inside of the trunk. It just has 28,045 miles. I called the dealer Bob King Hyundai and they did not know if it is under warranty and it will cost $130 just to look at it?
Additional Notes:
The trunk will not open by any means, the button inside, the key fob, the mechanical key, the smart trunk open feature. Mine is the Hybrid and does not have fold down back seats. So there is no way to open it from inside or outside only via the inside of the trunk. It just has 28,045 miles. I called the dealer Bob King Hyundai and they did not know if it is under warranty and it will cost $130 just to look at it?
Mfg Campaign: 11420533
Recall Date: Jun 11, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Corrective Action:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Additional Notes:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Mfg Campaign: 11415348
Recall Date: May 5, 2021
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Corrective Action:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Additional Notes:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Mfg Campaign: 11415348
Recall Date: May 5, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Corrective Action:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Additional Notes:
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Mfg Campaign: 11415348
Recall Date: May 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO SHUDDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF, GET OUT THE VEHICLE, AND CHECK AS AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER WHILE THE VEHICLE WAS BEING TOWED, THE TOW DRIVER INFORMED THE CONTACT THAT EVIDENCE OF FLAMES WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER SANSONE AUTOMALL (90-100 ROUTE 1 N, AVENEL, NJ 07001 (866) 328-3333) WHERE IT WAS DIAGNOSED AND DETERMINE THAT THE ROD BEARINGS NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED HOWEVER THE FAILURE RECURRED AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSED TEST WHICH DETERMINED THE ENGINE COOLANT CYLINDER FAILED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN AND YEAR OF THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER DID NOT COMPROMISE A SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO SHUDDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF, GET OUT THE VEHICLE, AND CHECK AS AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER WHILE THE VEHICLE WAS BEING TOWED, THE TOW DRIVER INFORMED THE CONTACT THAT EVIDENCE OF FLAMES WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER SANSONE AUTOMALL (90-100 ROUTE 1 N, AVENEL, NJ 07001 (866) 328-3333) WHERE IT WAS DIAGNOSED AND DETERMINE THAT THE ROD BEARINGS NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED HOWEVER THE FAILURE RECURRED AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSED TEST WHICH DETERMINED THE ENGINE COOLANT CYLINDER FAILED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN AND YEAR OF THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER DID NOT COMPROMISE A SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO SHUDDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF, GET OUT THE VEHICLE, AND CHECK AS AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER WHILE THE VEHICLE WAS BEING TOWED, THE TOW DRIVER INFORMED THE CONTACT THAT EVIDENCE OF FLAMES WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER SANSONE AUTOMALL (90-100 ROUTE 1 N, AVENEL, NJ 07001 (866) 328-3333) WHERE IT WAS DIAGNOSED AND DETERMINE THAT THE ROD BEARINGS NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED HOWEVER THE FAILURE RECURRED AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSED TEST WHICH DETERMINED THE ENGINE COOLANT CYLINDER FAILED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN AND YEAR OF THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER DID NOT COMPROMISE A SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mfg Campaign: 11397010
Recall Date: Feb 19, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO POWAY HYUNDAI (13910 POWAY RD, POWAY, CA 92064) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF THE CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO POWAY HYUNDAI (13910 POWAY RD, POWAY, CA 92064) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF THE CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO POWAY HYUNDAI (13910 POWAY RD, POWAY, CA 92064) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF THE CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mfg Campaign: 11386502
Recall Date: Jan 4, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE ACCELERATING, ESPECIALLY UP INCLINES, I WOULD HEAR A KNOCKING SOUND, FEEL VIBRATIONS, THE CHECK ENGINE LIGHT WOULD COME ON AND THE ACCELERATION WOULD NOT WORK. I WOULD COAST FOR A LITTLE BIT (UP TO ABOUT A MINUTE) BEFORE THE ACCELERATION WOULD WORK AGAIN PROPERLY. THIS CAUSES A VERY HAZARDOUS SITUATION AS OTHER VEHICLE BEHIND ARE STILL ATTEMPTING TO ACCELERATE WHILE I CAN NOT. THIS HAS HAPPENED TO ME AT LEAST 5 TIMES IN THE LAST MONTH AND A HALF. THE MANUFACTURERS SERVICE CENTER THAT I TOOK THE VEHICLE TO SAID THAT THEY COULDN'T REPRODUCE THE ISSUE SO THERE IS "NOTHING WRONG" WITH THE VEHICLE.
Corrective Action:
WHILE ACCELERATING, ESPECIALLY UP INCLINES, I WOULD HEAR A KNOCKING SOUND, FEEL VIBRATIONS, THE CHECK ENGINE LIGHT WOULD COME ON AND THE ACCELERATION WOULD NOT WORK. I WOULD COAST FOR A LITTLE BIT (UP TO ABOUT A MINUTE) BEFORE THE ACCELERATION WOULD WORK AGAIN PROPERLY. THIS CAUSES A VERY HAZARDOUS SITUATION AS OTHER VEHICLE BEHIND ARE STILL ATTEMPTING TO ACCELERATE WHILE I CAN NOT. THIS HAS HAPPENED TO ME AT LEAST 5 TIMES IN THE LAST MONTH AND A HALF. THE MANUFACTURERS SERVICE CENTER THAT I TOOK THE VEHICLE TO SAID THAT THEY COULDN'T REPRODUCE THE ISSUE SO THERE IS "NOTHING WRONG" WITH THE VEHICLE.
Additional Notes:
WHILE ACCELERATING, ESPECIALLY UP INCLINES, I WOULD HEAR A KNOCKING SOUND, FEEL VIBRATIONS, THE CHECK ENGINE LIGHT WOULD COME ON AND THE ACCELERATION WOULD NOT WORK. I WOULD COAST FOR A LITTLE BIT (UP TO ABOUT A MINUTE) BEFORE THE ACCELERATION WOULD WORK AGAIN PROPERLY. THIS CAUSES A VERY HAZARDOUS SITUATION AS OTHER VEHICLE BEHIND ARE STILL ATTEMPTING TO ACCELERATE WHILE I CAN NOT. THIS HAS HAPPENED TO ME AT LEAST 5 TIMES IN THE LAST MONTH AND A HALF. THE MANUFACTURERS SERVICE CENTER THAT I TOOK THE VEHICLE TO SAID THAT THEY COULDN'T REPRODUCE THE ISSUE SO THERE IS "NOTHING WRONG" WITH THE VEHICLE.
Mfg Campaign: 11359875
Recall Date: Sep 18, 2020
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Corrective Action:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Additional Notes:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Mfg Campaign: 11299316
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Corrective Action:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Additional Notes:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Mfg Campaign: 11299316
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Corrective Action:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Additional Notes:
ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I WAS UNABLE TO STEER CAR. TOOK TO DEALER ON 12/29 AFTER IT HAPPENED A SECOND TIME IN TWO DAYS. THERE WERE UNABLE TO LOOK AT VEHICLE THAT DAY AND TOLD ME TO BRING BACK NEXT DAY. IT STALLED AGAIN WHILE I WAS LEAVING PARKING LOT, I ASKED THE MAINTENANCE TECH TO COME AND LOOK TO SEE WHAT WAS HAPPENING, HE REFUSED. DROPPED CAR OFF ON 12/30. ON 1/2/20, DEALER CALLED TO SAY NO ERROR CODES FOUND, AFTER DRIVING 100 PLUS MILES, WERE UNABLE TO DETERMINE CAUSE OF PROBLEM AND I SHOULD PICK UP MY VEHICLE. I EXPLAINED THIS IS UNACCEPTABLE. THEY CALLED ME BACK LATER CLAIMING IT IS THE ELECTRIC STEERING COLUMN PORTION OF MOTOR CONTROL POWER STEERING RACK AND WANT $1800 TO FIX. THIS IS A MAJOR SAFETY ISSUE, LOOSING COMPLETE POWER AND ABILITY TO STEER WHILE DRIVING. DEALER HAS DONE NOTHING TO REASSURE ME THAT THIS IS THE ACTUAL PROBLEM.
Mfg Campaign: 11299316
Recall Date: Jan 14, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Mfg Campaign: 11287127
Recall Date: Dec 5, 2019
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Mfg Campaign: 11287127
Recall Date: Dec 5, 2019
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
Mfg Campaign: 11287127
Recall Date: Dec 5, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING TO WORK WHEN I HEARD A RATTLING NOISE AND ENGINE LIGHT CAME ON & OFF, THEN I SMELLED AND SAW SMOKE, SO IMMEDIATELY PULLED OUT OF THE FREEWAY TO THE NEAREST EXIT LUCKILY A PARKING LOT BEFORE THE CAR BURST INTO FLAMES.
Corrective Action:
DRIVING TO WORK WHEN I HEARD A RATTLING NOISE AND ENGINE LIGHT CAME ON & OFF, THEN I SMELLED AND SAW SMOKE, SO IMMEDIATELY PULLED OUT OF THE FREEWAY TO THE NEAREST EXIT LUCKILY A PARKING LOT BEFORE THE CAR BURST INTO FLAMES.
Additional Notes:
DRIVING TO WORK WHEN I HEARD A RATTLING NOISE AND ENGINE LIGHT CAME ON & OFF, THEN I SMELLED AND SAW SMOKE, SO IMMEDIATELY PULLED OUT OF THE FREEWAY TO THE NEAREST EXIT LUCKILY A PARKING LOT BEFORE THE CAR BURST INTO FLAMES.
Mfg Campaign: 11244736
Recall Date: Aug 18, 2019
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.
Corrective Action:
MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.
Additional Notes:
MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.
Mfg Campaign: 11233915
Recall Date: Jul 22, 2019
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
MY CAR DOES NOT HAVE ANY WARNING SIGN OR SOUND WHEN AN ADULT PASSENGER DOES NOT HAVE THE SEAT BELT ON. I BOUGHT THE CAR AS NEW JAN LAST YEAR AND I DO NOT RECALL THAT THIS EVER WORKED. I DOUBLE CHECKED THE EXISTENCE OF THE PROBLEM DRIVING SLOWLY WITHIN THE CUL-DE-SAC. I HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW TO CHECK THE ISSUE. IT IS POSSIBLE THAT MANY OTHER CARS LIKE MINE HAVE THIS PROBLEM AND THIS MIGHT BE A CASE FOR A RECALL.
Corrective Action:
MY CAR DOES NOT HAVE ANY WARNING SIGN OR SOUND WHEN AN ADULT PASSENGER DOES NOT HAVE THE SEAT BELT ON. I BOUGHT THE CAR AS NEW JAN LAST YEAR AND I DO NOT RECALL THAT THIS EVER WORKED. I DOUBLE CHECKED THE EXISTENCE OF THE PROBLEM DRIVING SLOWLY WITHIN THE CUL-DE-SAC. I HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW TO CHECK THE ISSUE. IT IS POSSIBLE THAT MANY OTHER CARS LIKE MINE HAVE THIS PROBLEM AND THIS MIGHT BE A CASE FOR A RECALL.
Additional Notes:
MY CAR DOES NOT HAVE ANY WARNING SIGN OR SOUND WHEN AN ADULT PASSENGER DOES NOT HAVE THE SEAT BELT ON. I BOUGHT THE CAR AS NEW JAN LAST YEAR AND I DO NOT RECALL THAT THIS EVER WORKED. I DOUBLE CHECKED THE EXISTENCE OF THE PROBLEM DRIVING SLOWLY WITHIN THE CUL-DE-SAC. I HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW TO CHECK THE ISSUE. IT IS POSSIBLE THAT MANY OTHER CARS LIKE MINE HAVE THIS PROBLEM AND THIS MIGHT BE A CASE FOR A RECALL.
Mfg Campaign: 11202562
Recall Date: Apr 19, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER STOPPING AT A REST AREA ON 2 SEPARATE OCCASIONS, THE CAR REFUSED TO START AND A MESSAGE WAS DISPLAYED TO CHECK HEV SYSTEM. AFTER REPEATED TRIES TO START IT THE MESSAGE DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. EVENTUALLY, THE CHECK ENGINE LIGHT WENT OFF, THE CAR SEEMED TO BE WORKING PROPERLY AND WE RESUMED OUR TRIP. WE TOOK THE CAR TO THE DEALER AND THEY CHECKED FOR ERRORS AND FOUND NONE. WE ARE RELUCTANT TO PUT THE CAR ON ANY MORE TRIPS OUT OF TOWN.
Corrective Action:
AFTER STOPPING AT A REST AREA ON 2 SEPARATE OCCASIONS, THE CAR REFUSED TO START AND A MESSAGE WAS DISPLAYED TO CHECK HEV SYSTEM. AFTER REPEATED TRIES TO START IT THE MESSAGE DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. EVENTUALLY, THE CHECK ENGINE LIGHT WENT OFF, THE CAR SEEMED TO BE WORKING PROPERLY AND WE RESUMED OUR TRIP. WE TOOK THE CAR TO THE DEALER AND THEY CHECKED FOR ERRORS AND FOUND NONE. WE ARE RELUCTANT TO PUT THE CAR ON ANY MORE TRIPS OUT OF TOWN.
Additional Notes:
AFTER STOPPING AT A REST AREA ON 2 SEPARATE OCCASIONS, THE CAR REFUSED TO START AND A MESSAGE WAS DISPLAYED TO CHECK HEV SYSTEM. AFTER REPEATED TRIES TO START IT THE MESSAGE DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. EVENTUALLY, THE CHECK ENGINE LIGHT WENT OFF, THE CAR SEEMED TO BE WORKING PROPERLY AND WE RESUMED OUR TRIP. WE TOOK THE CAR TO THE DEALER AND THEY CHECKED FOR ERRORS AND FOUND NONE. WE ARE RELUCTANT TO PUT THE CAR ON ANY MORE TRIPS OUT OF TOWN.
Mfg Campaign: 11183267
Recall Date: Feb 28, 2019
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A HYUNDAI SONATA HYBRID 2017. THE BRAKING SYSTEM CREATES A HOWLING SOUND WHEN THE BRAKE IS APPLIED. IT HAPPENED INTERMITTENTLY. I SENT MY CAR TO THE HYUNDAI DEALER NEAR ME THREE TIMES. THE PROBLEM WAS NOT RESOLVED. ACCORDING TO THE DEALER TECHNICIANS, THEY WERE INFORMED BY HYUNDAI, THE MANUFACTURER THAT THE SOUND WAS NORMAL. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. I HOPE NHTSA CAN HELP ME TO RESOLVE THIS ISSUE. THANK YOU.
Corrective Action:
I HAVE A HYUNDAI SONATA HYBRID 2017. THE BRAKING SYSTEM CREATES A HOWLING SOUND WHEN THE BRAKE IS APPLIED. IT HAPPENED INTERMITTENTLY. I SENT MY CAR TO THE HYUNDAI DEALER NEAR ME THREE TIMES. THE PROBLEM WAS NOT RESOLVED. ACCORDING TO THE DEALER TECHNICIANS, THEY WERE INFORMED BY HYUNDAI, THE MANUFACTURER THAT THE SOUND WAS NORMAL. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. I HOPE NHTSA CAN HELP ME TO RESOLVE THIS ISSUE. THANK YOU.
Additional Notes:
I HAVE A HYUNDAI SONATA HYBRID 2017. THE BRAKING SYSTEM CREATES A HOWLING SOUND WHEN THE BRAKE IS APPLIED. IT HAPPENED INTERMITTENTLY. I SENT MY CAR TO THE HYUNDAI DEALER NEAR ME THREE TIMES. THE PROBLEM WAS NOT RESOLVED. ACCORDING TO THE DEALER TECHNICIANS, THEY WERE INFORMED BY HYUNDAI, THE MANUFACTURER THAT THE SOUND WAS NORMAL. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. I HOPE NHTSA CAN HELP ME TO RESOLVE THIS ISSUE. THANK YOU.
Mfg Campaign: 11152307
Recall Date: Nov 18, 2018
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