Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
114 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I’m back with the same issues and the dealer basically saying they can’t see my car for a month then don’t know how long it’s going to take to fix the issues if the even. Nobody can really tell me what’s wrong with my car. This the second time it’s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and drivers around me because the vehicle has basically cuts off rapidly slowing the vehicle down
Corrective Action:
I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I’m back with the same issues and the dealer basically saying they can’t see my car for a month then don’t know how long it’s going to take to fix the issues if the even. Nobody can really tell me what’s wrong with my car. This the second time it’s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and drivers around me because the vehicle has basically cuts off rapidly slowing the vehicle down
Additional Notes:
I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I’m back with the same issues and the dealer basically saying they can’t see my car for a month then don’t know how long it’s going to take to fix the issues if the even. Nobody can really tell me what’s wrong with my car. This the second time it’s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and drivers around me because the vehicle has basically cuts off rapidly slowing the vehicle down
Mfg Campaign: 11546965
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Corrective Action:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Additional Notes:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Mfg Campaign: 11543751
Recall Date: Sep 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Corrective Action:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Additional Notes:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Mfg Campaign: 11543751
Recall Date: Sep 11, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Corrective Action:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Additional Notes:
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Mfg Campaign: 11543751
Recall Date: Sep 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car started shaking or not running smoothly back in May and then the check engine light came on. I immediately pulled over and inspected under the hood. I saw nothing wrong and the car started fine and check engine light went away. I drove a few more days without any problems but then the same thing happened again. The next day I called the dealership (Bob King Hyundai in Winston-Salem, NC) the earliest appointment was 26 days away. I had no choice but to keep driving it even thought I was terrified every time. It happened a few more times and I took it by Auto Zone and they gave me a DTCs Secondary code of P0303 Cylinder 3 misfire detected No Code(The gentleman informed me that to get a code the light would need to stay on. I told this to the dealership when I took it in for service and diagnosis on 5/30/2023 They called me on 6/1/2023 and told me the mechanic could not find anything and that it could be a vaccum leak and they can clear themselves. About 2 days latter it happened again. I called the dealership back and ask that the Service Manager call me and He still has not called me. I also reported this to corporate Hyundai and that Gentleman stated He could not get in touch with anyone about the issue either. I went ahead and made another appointment which is now scheduled for 8/10/2023. I took it to O'Rielys and they told me the same thing that Auto Zone did Cylinder 3 misfire. I have replaced the gas cap with Hyundai but that didn't help.
Corrective Action:
The car started shaking or not running smoothly back in May and then the check engine light came on. I immediately pulled over and inspected under the hood. I saw nothing wrong and the car started fine and check engine light went away. I drove a few more days without any problems but then the same thing happened again. The next day I called the dealership (Bob King Hyundai in Winston-Salem, NC) the earliest appointment was 26 days away. I had no choice but to keep driving it even thought I was terrified every time. It happened a few more times and I took it by Auto Zone and they gave me a DTCs Secondary code of P0303 Cylinder 3 misfire detected No Code(The gentleman informed me that to get a code the light would need to stay on. I told this to the dealership when I took it in for service and diagnosis on 5/30/2023 They called me on 6/1/2023 and told me the mechanic could not find anything and that it could be a vaccum leak and they can clear themselves. About 2 days latter it happened again. I called the dealership back and ask that the Service Manager call me and He still has not called me. I also reported this to corporate Hyundai and that Gentleman stated He could not get in touch with anyone about the issue either. I went ahead and made another appointment which is now scheduled for 8/10/2023. I took it to O'Rielys and they told me the same thing that Auto Zone did Cylinder 3 misfire. I have replaced the gas cap with Hyundai but that didn't help.
Additional Notes:
The car started shaking or not running smoothly back in May and then the check engine light came on. I immediately pulled over and inspected under the hood. I saw nothing wrong and the car started fine and check engine light went away. I drove a few more days without any problems but then the same thing happened again. The next day I called the dealership (Bob King Hyundai in Winston-Salem, NC) the earliest appointment was 26 days away. I had no choice but to keep driving it even thought I was terrified every time. It happened a few more times and I took it by Auto Zone and they gave me a DTCs Secondary code of P0303 Cylinder 3 misfire detected No Code(The gentleman informed me that to get a code the light would need to stay on. I told this to the dealership when I took it in for service and diagnosis on 5/30/2023 They called me on 6/1/2023 and told me the mechanic could not find anything and that it could be a vaccum leak and they can clear themselves. About 2 days latter it happened again. I called the dealership back and ask that the Service Manager call me and He still has not called me. I also reported this to corporate Hyundai and that Gentleman stated He could not get in touch with anyone about the issue either. I went ahead and made another appointment which is now scheduled for 8/10/2023. I took it to O'Rielys and they told me the same thing that Auto Zone did Cylinder 3 misfire. I have replaced the gas cap with Hyundai but that didn't help.
Mfg Campaign: 11534107
Recall Date: Jul 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 70 MPH with the accelerator pedal depressed, the vehicle started to lose power with the Hybrid and check engine warning lights illuminated. The contact veered to the side of the roadway. The contact shut off and restarted the vehicle however, the vehicle stalled and was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced under TSB: 209. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 70 MPH with the accelerator pedal depressed, the vehicle started to lose power with the Hybrid and check engine warning lights illuminated. The contact veered to the side of the roadway. The contact shut off and restarted the vehicle however, the vehicle stalled and was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced under TSB: 209. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 70 MPH with the accelerator pedal depressed, the vehicle started to lose power with the Hybrid and check engine warning lights illuminated. The contact veered to the side of the roadway. The contact shut off and restarted the vehicle however, the vehicle stalled and was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced under TSB: 209. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11532106
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Corrective Action:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Additional Notes:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Mfg Campaign: 11531219
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Corrective Action:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Additional Notes:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Mfg Campaign: 11531219
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Corrective Action:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Additional Notes:
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Mfg Campaign: 11531219
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that on three separate occasions, the vehicle stalled. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact’s wife was unable to restart the vehicle. The contact stated that he was then notified by his wife of the failure and arrived at the scene to move the vehicle off the roadway. The vehicle was then towed to the dealer where it was diagnosed that the assembly generator failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed back to the dealer where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that three days later while driving at an undisclosed speed, there was a knocking sound coming from under the hood and the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken back to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that on three separate occasions, the vehicle stalled. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact’s wife was unable to restart the vehicle. The contact stated that he was then notified by his wife of the failure and arrived at the scene to move the vehicle off the roadway. The vehicle was then towed to the dealer where it was diagnosed that the assembly generator failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed back to the dealer where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that three days later while driving at an undisclosed speed, there was a knocking sound coming from under the hood and the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken back to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that on three separate occasions, the vehicle stalled. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact’s wife was unable to restart the vehicle. The contact stated that he was then notified by his wife of the failure and arrived at the scene to move the vehicle off the roadway. The vehicle was then towed to the dealer where it was diagnosed that the assembly generator failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed back to the dealer where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that three days later while driving at an undisclosed speed, there was a knocking sound coming from under the hood and the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken back to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11521045
Recall Date: May 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Corrective Action:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Additional Notes:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Mfg Campaign: 11520073
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Corrective Action:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Additional Notes:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Mfg Campaign: 11520073
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Corrective Action:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Additional Notes:
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Mfg Campaign: 11520073
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an unknown speed, the engine seized without warning. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an unknown speed, the engine seized without warning. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an unknown speed, the engine seized without warning. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Mfg Campaign: 11498593
Recall Date: Dec 22, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Mfg Campaign: 11497015
Recall Date: Dec 12, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Mfg Campaign: 11497015
Recall Date: Dec 12, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that the vehicle was taken to a Kia dealer for oil change and brake fluid flush; however, upon test driving the vehicle after the service, the brake pedal was depressed but went to the floorboard, and the vehicle responded with a significant delay. The Kia dealer was notified of the failure, but the vehicle was not repaired. The contact stated that the failure persisted while driving. There was no warning light illuminated. Additionally, the contact stated that the Kia dealer had diagnosed that the parking brake was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that the vehicle was taken to a Kia dealer for oil change and brake fluid flush; however, upon test driving the vehicle after the service, the brake pedal was depressed but went to the floorboard, and the vehicle responded with a significant delay. The Kia dealer was notified of the failure, but the vehicle was not repaired. The contact stated that the failure persisted while driving. There was no warning light illuminated. Additionally, the contact stated that the Kia dealer had diagnosed that the parking brake was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that the vehicle was taken to a Kia dealer for oil change and brake fluid flush; however, upon test driving the vehicle after the service, the brake pedal was depressed but went to the floorboard, and the vehicle responded with a significant delay. The Kia dealer was notified of the failure, but the vehicle was not repaired. The contact stated that the failure persisted while driving. There was no warning light illuminated. Additionally, the contact stated that the Kia dealer had diagnosed that the parking brake was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
Mfg Campaign: 11494109
Recall Date: Nov 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Mfg Campaign: 11492626
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Mfg Campaign: 11492626
Recall Date: Nov 7, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicles could not pass. A prominent feel in the steering wheel of clicking, clunking, and play in the wheel accompanies these incidents. I had to, as others, to turn the car off and restart to carefully, amidst clicking and clunking, to return the car to our driveway where it will sit until we take frontage roads to our dealer. We recently received a notice from Hyundai that the steering wheel mechanisms' warranty has been extended 15 years from the ending date of the original warranty. The notice indicated that our Sonata Hybrid "may exhibit reduced power steering assist and/or motor driven power driven steering (MOPS)." We believe this is suggesting that MANY complaints have been sent to various authorities regarding this same issue. We now have a much delayed (due to our dealership's backed up service appointments) appointment to again address this problem which they say is not happening because they cannot replicate it. Many online comments indicate that people are scared that themselves, loved ones or others will be involved in a fatality due to this "intermittent" problem. We could not find a Hyundai Regional Manager with whom to correspond. We feel abandoned by Hyundai but hopefully not by the NHTSA.GOV. We are scared and disappointed. Is Hyundai really "committed to providing vehicles of outstanding quality and value" as its August, 2022, EXTENDED WARRANTY NOTIFICATION said. Please help. Hyundai dealers won't.
Corrective Action:
My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicles could not pass. A prominent feel in the steering wheel of clicking, clunking, and play in the wheel accompanies these incidents. I had to, as others, to turn the car off and restart to carefully, amidst clicking and clunking, to return the car to our driveway where it will sit until we take frontage roads to our dealer. We recently received a notice from Hyundai that the steering wheel mechanisms' warranty has been extended 15 years from the ending date of the original warranty. The notice indicated that our Sonata Hybrid "may exhibit reduced power steering assist and/or motor driven power driven steering (MOPS)." We believe this is suggesting that MANY complaints have been sent to various authorities regarding this same issue. We now have a much delayed (due to our dealership's backed up service appointments) appointment to again address this problem which they say is not happening because they cannot replicate it. Many online comments indicate that people are scared that themselves, loved ones or others will be involved in a fatality due to this "intermittent" problem. We could not find a Hyundai Regional Manager with whom to correspond. We feel abandoned by Hyundai but hopefully not by the NHTSA.GOV. We are scared and disappointed. Is Hyundai really "committed to providing vehicles of outstanding quality and value" as its August, 2022, EXTENDED WARRANTY NOTIFICATION said. Please help. Hyundai dealers won't.
Additional Notes:
My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicles could not pass. A prominent feel in the steering wheel of clicking, clunking, and play in the wheel accompanies these incidents. I had to, as others, to turn the car off and restart to carefully, amidst clicking and clunking, to return the car to our driveway where it will sit until we take frontage roads to our dealer. We recently received a notice from Hyundai that the steering wheel mechanisms' warranty has been extended 15 years from the ending date of the original warranty. The notice indicated that our Sonata Hybrid "may exhibit reduced power steering assist and/or motor driven power driven steering (MOPS)." We believe this is suggesting that MANY complaints have been sent to various authorities regarding this same issue. We now have a much delayed (due to our dealership's backed up service appointments) appointment to again address this problem which they say is not happening because they cannot replicate it. Many online comments indicate that people are scared that themselves, loved ones or others will be involved in a fatality due to this "intermittent" problem. We could not find a Hyundai Regional Manager with whom to correspond. We feel abandoned by Hyundai but hopefully not by the NHTSA.GOV. We are scared and disappointed. Is Hyundai really "committed to providing vehicles of outstanding quality and value" as its August, 2022, EXTENDED WARRANTY NOTIFICATION said. Please help. Hyundai dealers won't.
Mfg Campaign: 11484986
Recall Date: Sep 17, 2022
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