Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Corrective Action:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Additional Notes:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Mfg Campaign: 11459926
Recall Date: Apr 6, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Corrective Action:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Additional Notes:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Mfg Campaign: 11459926
Recall Date: Apr 6, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Corrective Action:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Additional Notes:
The Hyundai was started, feint knocking was heard. Progressed louder as vehicle accelerated, engine then stalled, check engine light and oil pressure light turned on and traction control disengaged as the vehicle erupted into a rolling blaze
Mfg Campaign: 11459926
Recall Date: Apr 6, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459702
Recall Date: Apr 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Corrective Action:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Additional Notes:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Mfg Campaign: 11459462
Recall Date: Apr 3, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Corrective Action:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Additional Notes:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Mfg Campaign: 11459462
Recall Date: Apr 3, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Corrective Action:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Additional Notes:
Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.
Mfg Campaign: 11459462
Recall Date: Apr 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Corrective Action:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Additional Notes:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Mfg Campaign: 11458689
Recall Date: Mar 28, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Corrective Action:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Additional Notes:
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
Mfg Campaign: 11458689
Recall Date: Mar 28, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.
Corrective Action:
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.
Additional Notes:
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.
Mfg Campaign: 11458273
Recall Date: Mar 25, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle seemed to burning oil. Losing oil a month after oil change. Emission issues, rattling and fumes when running.
Corrective Action:
Vehicle seemed to burning oil. Losing oil a month after oil change. Emission issues, rattling and fumes when running.
Additional Notes:
Vehicle seemed to burning oil. Losing oil a month after oil change. Emission issues, rattling and fumes when running.
Mfg Campaign: 11457639
Recall Date: Mar 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The oil burns way to fast in these cars because of the engine there should definitely be a recall to asses this situation as I’m not the only one with this problem. This is a problem for Hyundai owners as you have to replace your oil even when the car states you have about 3K MILES left before a refill.
Corrective Action:
The oil burns way to fast in these cars because of the engine there should definitely be a recall to asses this situation as I’m not the only one with this problem. This is a problem for Hyundai owners as you have to replace your oil even when the car states you have about 3K MILES left before a refill.
Additional Notes:
The oil burns way to fast in these cars because of the engine there should definitely be a recall to asses this situation as I’m not the only one with this problem. This is a problem for Hyundai owners as you have to replace your oil even when the car states you have about 3K MILES left before a refill.
Mfg Campaign: 11457292
Recall Date: Mar 18, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint Peeling Off - It's a 2017 Hyudai Sonata. It has about 55K miles. All of a sudden the paint started peeling off. The car is white. I did a bit of research and there a numerous complaints about the paint. Here is a reference of one of the websites that report the issue. https://www.hyundai-forums.com/threads/2017-sonata-paint-chipping.646195/
Corrective Action:
Paint Peeling Off - It's a 2017 Hyudai Sonata. It has about 55K miles. All of a sudden the paint started peeling off. The car is white. I did a bit of research and there a numerous complaints about the paint. Here is a reference of one of the websites that report the issue. https://www.hyundai-forums.com/threads/2017-sonata-paint-chipping.646195/
Additional Notes:
Paint Peeling Off - It's a 2017 Hyudai Sonata. It has about 55K miles. All of a sudden the paint started peeling off. The car is white. I did a bit of research and there a numerous complaints about the paint. Here is a reference of one of the websites that report the issue. https://www.hyundai-forums.com/threads/2017-sonata-paint-chipping.646195/
Mfg Campaign: 11457204
Recall Date: Mar 17, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
power steering went out, apparently this is common with this year/model but there is still not a recall on it
Corrective Action:
power steering went out, apparently this is common with this year/model but there is still not a recall on it
Additional Notes:
power steering went out, apparently this is common with this year/model but there is still not a recall on it
Mfg Campaign: 11456919
Recall Date: Mar 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
At just over 100,000miles my check engine light came on while driving down the highway and the vehicle went immediately into limp mode. Attempted to replace knock sensor, attempt did not remedy the issue.
Corrective Action:
At just over 100,000miles my check engine light came on while driving down the highway and the vehicle went immediately into limp mode. Attempted to replace knock sensor, attempt did not remedy the issue.
Additional Notes:
At just over 100,000miles my check engine light came on while driving down the highway and the vehicle went immediately into limp mode. Attempted to replace knock sensor, attempt did not remedy the issue.
Mfg Campaign: 11455053
Recall Date: Mar 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car was driving just fine then it wasn’t accelerating right and it went into limp mode. I was about 12 miles from home. I made it but the next day on the way to the dealership the engine just died about a mile from my house. Engine light came on. I always get my oil changes on time. Dealership says engine oil is sludged due to negligence. No negligence I believe faulty engine caused containments and have very bad oil consumption. My theta engine was left out of the campaign and my warranty was denied.
Corrective Action:
My car was driving just fine then it wasn’t accelerating right and it went into limp mode. I was about 12 miles from home. I made it but the next day on the way to the dealership the engine just died about a mile from my house. Engine light came on. I always get my oil changes on time. Dealership says engine oil is sludged due to negligence. No negligence I believe faulty engine caused containments and have very bad oil consumption. My theta engine was left out of the campaign and my warranty was denied.
Additional Notes:
My car was driving just fine then it wasn’t accelerating right and it went into limp mode. I was about 12 miles from home. I made it but the next day on the way to the dealership the engine just died about a mile from my house. Engine light came on. I always get my oil changes on time. Dealership says engine oil is sludged due to negligence. No negligence I believe faulty engine caused containments and have very bad oil consumption. My theta engine was left out of the campaign and my warranty was denied.
Mfg Campaign: 11453968
Recall Date: Feb 25, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.
Corrective Action:
In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.
Additional Notes:
In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.
Mfg Campaign: 11452675
Recall Date: Feb 18, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check Engine light on,, throttle stuck/revving high in idle. Vehicle lunges forward without touching the gas pedal. Difficult to keep brake applied to stop it from lunging forward. Yet, little to no power over 25mph. Vehicle still under manufacturer, dealer and wrap warranty which was purchased at the dealership at point of sale. Vehicle affected by theta II engine safety campaign. Hyundai extended the powertrain warranties for all affected vehicles. Manufacturer and dealer notified of the safety issue on vehicle. Both unconcerned and uncooperative. Upon attempting to get my vehicle serviced; Was first told 8 weeks before my car can even be looked at. That no loaners are available(I am entitled to a loaner of a vehicle in the same class as mine per my warranty)I reiterated the safety concern. Hyundai and dealership failed & continue to fail to make this issue a priority. Explained that I could not drive the car for 8weeks. That it's dangerous, its going to kill myself or someone else. At the very least it will cause injury. Still no solution offered by manufacturer or dealership. Hyundai representative gave me an itinerary #(?) for reference. Also, attempted to sell me another warranty. I explained that my vehicle was covered by THREE warranties. I don't NEED another warranty. I NEED my car fixed and for someone to make this safety issue a priority! My car was a CPO purchased 5/28/20. Less than 30days after sale the check engine light came on & the car started misfiring. It was able to be serviced quickly, a loaner was given to me promptly and the issue was "fixed". This has now reoccured 6 times. Each of those 6 times my car was able to be brought in and serviced quickly, a loaner given to me. The dealership nor the manufacturer will resolve the current safety issue. The car is going to cause bodily harm and/or a fatality & they will have blood on their hands.
Corrective Action:
Check Engine light on,, throttle stuck/revving high in idle. Vehicle lunges forward without touching the gas pedal. Difficult to keep brake applied to stop it from lunging forward. Yet, little to no power over 25mph. Vehicle still under manufacturer, dealer and wrap warranty which was purchased at the dealership at point of sale. Vehicle affected by theta II engine safety campaign. Hyundai extended the powertrain warranties for all affected vehicles. Manufacturer and dealer notified of the safety issue on vehicle. Both unconcerned and uncooperative. Upon attempting to get my vehicle serviced; Was first told 8 weeks before my car can even be looked at. That no loaners are available(I am entitled to a loaner of a vehicle in the same class as mine per my warranty)I reiterated the safety concern. Hyundai and dealership failed & continue to fail to make this issue a priority. Explained that I could not drive the car for 8weeks. That it's dangerous, its going to kill myself or someone else. At the very least it will cause injury. Still no solution offered by manufacturer or dealership. Hyundai representative gave me an itinerary #(?) for reference. Also, attempted to sell me another warranty. I explained that my vehicle was covered by THREE warranties. I don't NEED another warranty. I NEED my car fixed and for someone to make this safety issue a priority! My car was a CPO purchased 5/28/20. Less than 30days after sale the check engine light came on & the car started misfiring. It was able to be serviced quickly, a loaner was given to me promptly and the issue was "fixed". This has now reoccured 6 times. Each of those 6 times my car was able to be brought in and serviced quickly, a loaner given to me. The dealership nor the manufacturer will resolve the current safety issue. The car is going to cause bodily harm and/or a fatality & they will have blood on their hands.
Additional Notes:
Check Engine light on,, throttle stuck/revving high in idle. Vehicle lunges forward without touching the gas pedal. Difficult to keep brake applied to stop it from lunging forward. Yet, little to no power over 25mph. Vehicle still under manufacturer, dealer and wrap warranty which was purchased at the dealership at point of sale. Vehicle affected by theta II engine safety campaign. Hyundai extended the powertrain warranties for all affected vehicles. Manufacturer and dealer notified of the safety issue on vehicle. Both unconcerned and uncooperative. Upon attempting to get my vehicle serviced; Was first told 8 weeks before my car can even be looked at. That no loaners are available(I am entitled to a loaner of a vehicle in the same class as mine per my warranty)I reiterated the safety concern. Hyundai and dealership failed & continue to fail to make this issue a priority. Explained that I could not drive the car for 8weeks. That it's dangerous, its going to kill myself or someone else. At the very least it will cause injury. Still no solution offered by manufacturer or dealership. Hyundai representative gave me an itinerary #(?) for reference. Also, attempted to sell me another warranty. I explained that my vehicle was covered by THREE warranties. I don't NEED another warranty. I NEED my car fixed and for someone to make this safety issue a priority! My car was a CPO purchased 5/28/20. Less than 30days after sale the check engine light came on & the car started misfiring. It was able to be serviced quickly, a loaner was given to me promptly and the issue was "fixed". This has now reoccured 6 times. Each of those 6 times my car was able to be brought in and serviced quickly, a loaner given to me. The dealership nor the manufacturer will resolve the current safety issue. The car is going to cause bodily harm and/or a fatality & they will have blood on their hands.
Mfg Campaign: 11452614
Recall Date: Feb 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Corrective Action:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Additional Notes:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Mfg Campaign: 11452325
Recall Date: Feb 16, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Corrective Action:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Additional Notes:
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Mfg Campaign: 11452325
Recall Date: Feb 16, 2022
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