Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.
Corrective Action:
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.
Additional Notes:
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.
Mfg Campaign: 11451099
Recall Date: Feb 9, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased this car brand new in 2017 from a Hyundai dealership. Started having issues with it 2 years later and up to now. The engine light is consistently illuminated, the oil light comes on within about a few weeks of having the oil changed with just local neighborhood driving and I have to have my oil changed every 4-6 weeks when even just driving no more than 20-30 miles a week, the mechanic who does my oil changes stated there is no oil leak but the oil stick keeps coming up BONE DRY which results in costly oil changes on a extremely regular basis. The engine has been and continues to do a very hard almost violent knocking that is so strong it can be seen from the outside of the vehicle and has affected the way i have to drive the car. The engine hesitates to take off and according to several mechanics who have looked at the vehicle it keeps misfiring because of oil pooling in the spark plugs that has been changed on a regular monthly basis now. There is a large amount of smoke that pours from the exhaust when accelerating. This vehicle is a hazard to drive and contacting Hyundai although this model and year is included in the engine recall, yields nothing but a pain as they have informed me, that my “Vin” out of all of the other 2017 Hyundai Sonata’s isn’t included in the nationwide recall of my particular vehicle…. Just my luck? I think not, Hyundai needs to acknowledge the multitude of hazards that they have manufactured and have out on road and properly offer assistance to these vehicle's owners to rectify this issue.
Corrective Action:
Purchased this car brand new in 2017 from a Hyundai dealership. Started having issues with it 2 years later and up to now. The engine light is consistently illuminated, the oil light comes on within about a few weeks of having the oil changed with just local neighborhood driving and I have to have my oil changed every 4-6 weeks when even just driving no more than 20-30 miles a week, the mechanic who does my oil changes stated there is no oil leak but the oil stick keeps coming up BONE DRY which results in costly oil changes on a extremely regular basis. The engine has been and continues to do a very hard almost violent knocking that is so strong it can be seen from the outside of the vehicle and has affected the way i have to drive the car. The engine hesitates to take off and according to several mechanics who have looked at the vehicle it keeps misfiring because of oil pooling in the spark plugs that has been changed on a regular monthly basis now. There is a large amount of smoke that pours from the exhaust when accelerating. This vehicle is a hazard to drive and contacting Hyundai although this model and year is included in the engine recall, yields nothing but a pain as they have informed me, that my “Vin” out of all of the other 2017 Hyundai Sonata’s isn’t included in the nationwide recall of my particular vehicle…. Just my luck? I think not, Hyundai needs to acknowledge the multitude of hazards that they have manufactured and have out on road and properly offer assistance to these vehicle's owners to rectify this issue.
Additional Notes:
Purchased this car brand new in 2017 from a Hyundai dealership. Started having issues with it 2 years later and up to now. The engine light is consistently illuminated, the oil light comes on within about a few weeks of having the oil changed with just local neighborhood driving and I have to have my oil changed every 4-6 weeks when even just driving no more than 20-30 miles a week, the mechanic who does my oil changes stated there is no oil leak but the oil stick keeps coming up BONE DRY which results in costly oil changes on a extremely regular basis. The engine has been and continues to do a very hard almost violent knocking that is so strong it can be seen from the outside of the vehicle and has affected the way i have to drive the car. The engine hesitates to take off and according to several mechanics who have looked at the vehicle it keeps misfiring because of oil pooling in the spark plugs that has been changed on a regular monthly basis now. There is a large amount of smoke that pours from the exhaust when accelerating. This vehicle is a hazard to drive and contacting Hyundai although this model and year is included in the engine recall, yields nothing but a pain as they have informed me, that my “Vin” out of all of the other 2017 Hyundai Sonata’s isn’t included in the nationwide recall of my particular vehicle…. Just my luck? I think not, Hyundai needs to acknowledge the multitude of hazards that they have manufactured and have out on road and properly offer assistance to these vehicle's owners to rectify this issue.
Mfg Campaign: 11451291
Recall Date: Feb 9, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had my 2017 since July of 2017. Specifically, I have a petal white Hyundai Sonata sport. Over this past summer I started to notice that there was paint chipping on my roof directly above the passenger side window. It has progressively gotten worse. The paint is peeling off in sheets as I am driving down the high way. I explored my options on how I can go about fixing this and have notice that this is a country wide issue with this specific color and make of car. I have been compiling information because I am currently over the 36,000 warranty. I see similar cars in my neighborhood and we all have the same issue. Additionally, my dolphin antenna flew off while driving. Which could have caused damage to others around me. Prior to this, it was a bit lose. But again this is another issue that seems to be more common in this model and make of car.
Corrective Action:
I have had my 2017 since July of 2017. Specifically, I have a petal white Hyundai Sonata sport. Over this past summer I started to notice that there was paint chipping on my roof directly above the passenger side window. It has progressively gotten worse. The paint is peeling off in sheets as I am driving down the high way. I explored my options on how I can go about fixing this and have notice that this is a country wide issue with this specific color and make of car. I have been compiling information because I am currently over the 36,000 warranty. I see similar cars in my neighborhood and we all have the same issue. Additionally, my dolphin antenna flew off while driving. Which could have caused damage to others around me. Prior to this, it was a bit lose. But again this is another issue that seems to be more common in this model and make of car.
Additional Notes:
I have had my 2017 since July of 2017. Specifically, I have a petal white Hyundai Sonata sport. Over this past summer I started to notice that there was paint chipping on my roof directly above the passenger side window. It has progressively gotten worse. The paint is peeling off in sheets as I am driving down the high way. I explored my options on how I can go about fixing this and have notice that this is a country wide issue with this specific color and make of car. I have been compiling information because I am currently over the 36,000 warranty. I see similar cars in my neighborhood and we all have the same issue. Additionally, my dolphin antenna flew off while driving. Which could have caused damage to others around me. Prior to this, it was a bit lose. But again this is another issue that seems to be more common in this model and make of car.
Mfg Campaign: 11450978
Recall Date: Feb 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine lost power as driver was getting ready to go onto a major toll way, then when was able to regain a little power, was unable to go over 30mph. When was able to get to an independent repair shop to check it, engine knock code appeared, the check engine light only came on once the engine lost power, not prior to. The shop checked oil and the dipstick came out dry! They did not see any obvious leaks, and suggested it be towed to dealership. When towed to nearest dealership the car has been sitting for a week and a half and still not be looked at. The oil had been changed a few months prior and was not close to the miles needed for next change. This could have caused a fire for the car, it could have caused an accident if was not able to get to side of road. This is similar If not exactly the same that has happened to other Hyundai Sonata owners and is causing a lot of hardship for our family to be without this car or a loaner! This appears to be the recall on Hyundai engines that’s happening to similar models.
Corrective Action:
The engine lost power as driver was getting ready to go onto a major toll way, then when was able to regain a little power, was unable to go over 30mph. When was able to get to an independent repair shop to check it, engine knock code appeared, the check engine light only came on once the engine lost power, not prior to. The shop checked oil and the dipstick came out dry! They did not see any obvious leaks, and suggested it be towed to dealership. When towed to nearest dealership the car has been sitting for a week and a half and still not be looked at. The oil had been changed a few months prior and was not close to the miles needed for next change. This could have caused a fire for the car, it could have caused an accident if was not able to get to side of road. This is similar If not exactly the same that has happened to other Hyundai Sonata owners and is causing a lot of hardship for our family to be without this car or a loaner! This appears to be the recall on Hyundai engines that’s happening to similar models.
Additional Notes:
The engine lost power as driver was getting ready to go onto a major toll way, then when was able to regain a little power, was unable to go over 30mph. When was able to get to an independent repair shop to check it, engine knock code appeared, the check engine light only came on once the engine lost power, not prior to. The shop checked oil and the dipstick came out dry! They did not see any obvious leaks, and suggested it be towed to dealership. When towed to nearest dealership the car has been sitting for a week and a half and still not be looked at. The oil had been changed a few months prior and was not close to the miles needed for next change. This could have caused a fire for the car, it could have caused an accident if was not able to get to side of road. This is similar If not exactly the same that has happened to other Hyundai Sonata owners and is causing a lot of hardship for our family to be without this car or a loaner! This appears to be the recall on Hyundai engines that’s happening to similar models.
Mfg Campaign: 11450892
Recall Date: Feb 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Bought the car in June ‘21 and in Oct it started having engine problems (very low oil , shaky idle and hard transitioning gears) When I took to Hyundai Suntrup, 1 spark plug had bust and was covered in oil and dealership couldnt tell why . They replaced spark plug ran air induction service and sent me on my way . Come end of december and car was still having issues w low oil and shakey gear transitions so they gave me a upper engine cleaning service as well as an oil change . Now my oil pressure light keeps going off and I steadily burn through oil . At almost 2x the normal rate because when I last got the oil changed was only 1.5k miles ago .
Corrective Action:
Bought the car in June ‘21 and in Oct it started having engine problems (very low oil , shaky idle and hard transitioning gears) When I took to Hyundai Suntrup, 1 spark plug had bust and was covered in oil and dealership couldnt tell why . They replaced spark plug ran air induction service and sent me on my way . Come end of december and car was still having issues w low oil and shakey gear transitions so they gave me a upper engine cleaning service as well as an oil change . Now my oil pressure light keeps going off and I steadily burn through oil . At almost 2x the normal rate because when I last got the oil changed was only 1.5k miles ago .
Additional Notes:
Bought the car in June ‘21 and in Oct it started having engine problems (very low oil , shaky idle and hard transitioning gears) When I took to Hyundai Suntrup, 1 spark plug had bust and was covered in oil and dealership couldnt tell why . They replaced spark plug ran air induction service and sent me on my way . Come end of december and car was still having issues w low oil and shakey gear transitions so they gave me a upper engine cleaning service as well as an oil change . Now my oil pressure light keeps going off and I steadily burn through oil . At almost 2x the normal rate because when I last got the oil changed was only 1.5k miles ago .
Mfg Campaign: 11450700
Recall Date: Feb 6, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a failing engine that excessively consumes oil at the rate of approximately 1qt per 500 miles. The notorious theta2 2.4ltr sonata engine has spewed so much oil into the top half of engine that it had infact so severely damaged the catalytic converter that it became a plug in the exhaust system. The oil consumption issue has destroyed the entire cars engine system and it was infact a ticking time bomb that Hyundai has denied multiple times to repair. After the catalytic converters reached 1700' and Hyundai indicated that it was fine nothing to worry about, we had to physically remove the catalytic converter packing and alow for the engine fumes to exit the car properly, they previously had mainly entering the passenger cabin or they were pushed back into the engine. I according to Hyundai have no warranty on the car, I owe money to my bank Hyundai and the dealership have been paid they have no problem letting me get stuck with a lemon. It's been to the dealership multiple times, campaign 953 engine knock sensor was done on 10/08/21 it has mysteriously found its way out of my car records. Tampering editing, falsifying documents are all illegal and wrong. Since the papers showed that it was done it should have extended the warranty to 10 yes/ 120,000 and I should be reimbursed for my rental fees for being unable to drive my car any distance thousandths of dollars into oil, not being able to get a safety inspection. missing multiple days of work, depreciation ( the dealership that sold me this car 18mo ago valued it at $17,000 09/20, and on 10/08 gave me a $6,000 trade in value) lastly a car in good running condition that is safe for us to use. HYUNDAI IS SELLING DEFECTIVE PRODUCTS AND GETTING AWAY WITH IT EVEN AFTER BEING TAKEN TO COURT AND HAVING MILLIONS OF DOLLARS IN FINES AND PAYOUTS. They are stealing from hard working family's that are already struggling to get by.
Corrective Action:
I have a failing engine that excessively consumes oil at the rate of approximately 1qt per 500 miles. The notorious theta2 2.4ltr sonata engine has spewed so much oil into the top half of engine that it had infact so severely damaged the catalytic converter that it became a plug in the exhaust system. The oil consumption issue has destroyed the entire cars engine system and it was infact a ticking time bomb that Hyundai has denied multiple times to repair. After the catalytic converters reached 1700' and Hyundai indicated that it was fine nothing to worry about, we had to physically remove the catalytic converter packing and alow for the engine fumes to exit the car properly, they previously had mainly entering the passenger cabin or they were pushed back into the engine. I according to Hyundai have no warranty on the car, I owe money to my bank Hyundai and the dealership have been paid they have no problem letting me get stuck with a lemon. It's been to the dealership multiple times, campaign 953 engine knock sensor was done on 10/08/21 it has mysteriously found its way out of my car records. Tampering editing, falsifying documents are all illegal and wrong. Since the papers showed that it was done it should have extended the warranty to 10 yes/ 120,000 and I should be reimbursed for my rental fees for being unable to drive my car any distance thousandths of dollars into oil, not being able to get a safety inspection. missing multiple days of work, depreciation ( the dealership that sold me this car 18mo ago valued it at $17,000 09/20, and on 10/08 gave me a $6,000 trade in value) lastly a car in good running condition that is safe for us to use. HYUNDAI IS SELLING DEFECTIVE PRODUCTS AND GETTING AWAY WITH IT EVEN AFTER BEING TAKEN TO COURT AND HAVING MILLIONS OF DOLLARS IN FINES AND PAYOUTS. They are stealing from hard working family's that are already struggling to get by.
Additional Notes:
I have a failing engine that excessively consumes oil at the rate of approximately 1qt per 500 miles. The notorious theta2 2.4ltr sonata engine has spewed so much oil into the top half of engine that it had infact so severely damaged the catalytic converter that it became a plug in the exhaust system. The oil consumption issue has destroyed the entire cars engine system and it was infact a ticking time bomb that Hyundai has denied multiple times to repair. After the catalytic converters reached 1700' and Hyundai indicated that it was fine nothing to worry about, we had to physically remove the catalytic converter packing and alow for the engine fumes to exit the car properly, they previously had mainly entering the passenger cabin or they were pushed back into the engine. I according to Hyundai have no warranty on the car, I owe money to my bank Hyundai and the dealership have been paid they have no problem letting me get stuck with a lemon. It's been to the dealership multiple times, campaign 953 engine knock sensor was done on 10/08/21 it has mysteriously found its way out of my car records. Tampering editing, falsifying documents are all illegal and wrong. Since the papers showed that it was done it should have extended the warranty to 10 yes/ 120,000 and I should be reimbursed for my rental fees for being unable to drive my car any distance thousandths of dollars into oil, not being able to get a safety inspection. missing multiple days of work, depreciation ( the dealership that sold me this car 18mo ago valued it at $17,000 09/20, and on 10/08 gave me a $6,000 trade in value) lastly a car in good running condition that is safe for us to use. HYUNDAI IS SELLING DEFECTIVE PRODUCTS AND GETTING AWAY WITH IT EVEN AFTER BEING TAKEN TO COURT AND HAVING MILLIONS OF DOLLARS IN FINES AND PAYOUTS. They are stealing from hard working family's that are already struggling to get by.
Mfg Campaign: 11450329
Recall Date: Feb 4, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Ive tried twice unsuccessfully to have my hyundai sonata recall repairs fixed. First time they said that they were going to order the part, this was around november 2021. Never did get that call. So I called them again to set up an appointment, they gave me an appointment date of 01/26/2022. On that day they told me that they had to cancel because once again they have to order the part.In the mean time my car is running bad with a dealership neglecting this situation, without any concern to how serious and dangerous the outcome could be as described in the court order. The dealership is in Modesto ca. Central Valley Hyundai.
Corrective Action:
Ive tried twice unsuccessfully to have my hyundai sonata recall repairs fixed. First time they said that they were going to order the part, this was around november 2021. Never did get that call. So I called them again to set up an appointment, they gave me an appointment date of 01/26/2022. On that day they told me that they had to cancel because once again they have to order the part.In the mean time my car is running bad with a dealership neglecting this situation, without any concern to how serious and dangerous the outcome could be as described in the court order. The dealership is in Modesto ca. Central Valley Hyundai.
Additional Notes:
Ive tried twice unsuccessfully to have my hyundai sonata recall repairs fixed. First time they said that they were going to order the part, this was around november 2021. Never did get that call. So I called them again to set up an appointment, they gave me an appointment date of 01/26/2022. On that day they told me that they had to cancel because once again they have to order the part.In the mean time my car is running bad with a dealership neglecting this situation, without any concern to how serious and dangerous the outcome could be as described in the court order. The dealership is in Modesto ca. Central Valley Hyundai.
Mfg Campaign: 11449433
Recall Date: Jan 30, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
For the past several months, my vehicle has been burning oil. The oil lamp would only come on when the oil was completely gone and that would happen at least a month before I was set to get another oil change. This morning my check engine light came on for the first time and I was barely able to make it to work without my car stalling. I have not been able to have it checked because it just happened and I'm not even sure it will start when I leave work today. After just a short search online, I have found that other vehicles of the same year, make, and model have been recalled for similar things happening. Unfortunately, my car was not included in that recall even though I am experiencing the same issues.
Corrective Action:
For the past several months, my vehicle has been burning oil. The oil lamp would only come on when the oil was completely gone and that would happen at least a month before I was set to get another oil change. This morning my check engine light came on for the first time and I was barely able to make it to work without my car stalling. I have not been able to have it checked because it just happened and I'm not even sure it will start when I leave work today. After just a short search online, I have found that other vehicles of the same year, make, and model have been recalled for similar things happening. Unfortunately, my car was not included in that recall even though I am experiencing the same issues.
Additional Notes:
For the past several months, my vehicle has been burning oil. The oil lamp would only come on when the oil was completely gone and that would happen at least a month before I was set to get another oil change. This morning my check engine light came on for the first time and I was barely able to make it to work without my car stalling. I have not been able to have it checked because it just happened and I'm not even sure it will start when I leave work today. After just a short search online, I have found that other vehicles of the same year, make, and model have been recalled for similar things happening. Unfortunately, my car was not included in that recall even though I am experiencing the same issues.
Mfg Campaign: 11448203
Recall Date: Jan 20, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that he would frequently replenish the engine oil due to rapid oil consumption. The failure worsened over time and oil needed to be added more frequently. The contact then took the vehicle to a dealer where he was informed that an oil consumption test needed to be performed. After the oil consumption test was performed, the contact was informed that the engine needed to be replaced. The contact was then informed that the dealer had placed an application to the manufacturer to have the engine replaced; however, the application was declined, and he was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that he would frequently replenish the engine oil due to rapid oil consumption. The failure worsened over time and oil needed to be added more frequently. The contact then took the vehicle to a dealer where he was informed that an oil consumption test needed to be performed. After the oil consumption test was performed, the contact was informed that the engine needed to be replaced. The contact was then informed that the dealer had placed an application to the manufacturer to have the engine replaced; however, the application was declined, and he was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that he would frequently replenish the engine oil due to rapid oil consumption. The failure worsened over time and oil needed to be added more frequently. The contact then took the vehicle to a dealer where he was informed that an oil consumption test needed to be performed. After the oil consumption test was performed, the contact was informed that the engine needed to be replaced. The contact was then informed that the dealer had placed an application to the manufacturer to have the engine replaced; however, the application was declined, and he was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.
Mfg Campaign: 11447156
Recall Date: Jan 12, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost motive power. The contact was able to restart the vehicle; however, the gear shifter would not shift into (D) drive. Several unknown warning lights were illuminated. Additionally, the speedometer and gauges inadvertently moved up and down. The vehicle was towed to an independent mechanic and diagnosed with battery failure. The battery was replaced; however, the failure recurred. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The failure recurred and the vehicle was towed back to the dealer. The dealer diagnosed the vehicle with oil valve sensor leakage. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost motive power. The contact was able to restart the vehicle; however, the gear shifter would not shift into (D) drive. Several unknown warning lights were illuminated. Additionally, the speedometer and gauges inadvertently moved up and down. The vehicle was towed to an independent mechanic and diagnosed with battery failure. The battery was replaced; however, the failure recurred. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The failure recurred and the vehicle was towed back to the dealer. The dealer diagnosed the vehicle with oil valve sensor leakage. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost motive power. The contact was able to restart the vehicle; however, the gear shifter would not shift into (D) drive. Several unknown warning lights were illuminated. Additionally, the speedometer and gauges inadvertently moved up and down. The vehicle was towed to an independent mechanic and diagnosed with battery failure. The battery was replaced; however, the failure recurred. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The failure recurred and the vehicle was towed back to the dealer. The dealer diagnosed the vehicle with oil valve sensor leakage. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11446851
Recall Date: Jan 10, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021. After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please Advise my next best step(s)
Corrective Action:
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021. After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please Advise my next best step(s)
Additional Notes:
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021. After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please Advise my next best step(s)
Mfg Campaign: 11446901
Recall Date: Jan 10, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11445941
Recall Date: Jan 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Corrective Action:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Additional Notes:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Mfg Campaign: 11444222
Recall Date: Dec 18, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Corrective Action:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Additional Notes:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Mfg Campaign: 11444222
Recall Date: Dec 18, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Corrective Action:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Additional Notes:
The engine is stalling and shut off at a traffic light. Using oil on a weekly basis. Gas mileage is not efficient at all. No warning the oil pressure is low. The latch on trunk had to be replaced weeks after I purchased the car but I had to replace it cause it would not shut. And now there is a recall.
Mfg Campaign: 11444222
Recall Date: Dec 18, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.
Mfg Campaign: 11443880
Recall Date: Dec 15, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Corrective Action:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Additional Notes:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Mfg Campaign: 11443724
Recall Date: Dec 14, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Corrective Action:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Additional Notes:
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Mfg Campaign: 11443724
Recall Date: Dec 14, 2021
Hyundai Motor America
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel locked, and the vehicle lost motive power. The vehicle was taken to the dealer. The dealer reset the steering sensor however, the steering wheel felt loose. Additionally, the steering wheel inadvertently moved to the right and was stiff while making left turns. The vehicle was taken back to the dealer and diagnosed with rack and pinion failure. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the claim since the vehicle was out of warranty. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel locked, and the vehicle lost motive power. The vehicle was taken to the dealer. The dealer reset the steering sensor however, the steering wheel felt loose. Additionally, the steering wheel inadvertently moved to the right and was stiff while making left turns. The vehicle was taken back to the dealer and diagnosed with rack and pinion failure. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the claim since the vehicle was out of warranty. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel locked, and the vehicle lost motive power. The vehicle was taken to the dealer. The dealer reset the steering sensor however, the steering wheel felt loose. Additionally, the steering wheel inadvertently moved to the right and was stiff while making left turns. The vehicle was taken back to the dealer and diagnosed with rack and pinion failure. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the claim since the vehicle was out of warranty. The failure mileage was approximately 91,000.
Mfg Campaign: 11443748
Recall Date: Dec 14, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The electrical steering system lock up. If I cannot steer it a big safety problem for me and other drivers Will call dealer today (not sure if it must be towed) No inspection yet Yes I did get a waring lamp light but the streeing wheel could not be moved ( light came on after staring car
Corrective Action:
The electrical steering system lock up. If I cannot steer it a big safety problem for me and other drivers Will call dealer today (not sure if it must be towed) No inspection yet Yes I did get a waring lamp light but the streeing wheel could not be moved ( light came on after staring car
Additional Notes:
The electrical steering system lock up. If I cannot steer it a big safety problem for me and other drivers Will call dealer today (not sure if it must be towed) No inspection yet Yes I did get a waring lamp light but the streeing wheel could not be moved ( light came on after staring car
Mfg Campaign: 11443564
Recall Date: Dec 13, 2021
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