HYUNDAI SONATA 2017

Complete listing of complaints and recalls for this vehicle

862
Complaints
4
Recalls

Complaints & Recalls

862 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 21V749000 SAFETY RECALL
469.4K Vehicles Affected
Recall Date: Sep 24, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

Potential Risk:
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
FREE Recall Solution:
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 210
Notice Date: Nov 19, 2021
Recall Date: Sep 24, 2021
Hyundai Motor America
NHTSA Campaign: 21V619000 SAFETY RECALL
348.2K Vehicles Affected
Recall Date: Aug 6, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Potential Risk:
A person inside the trunk compartment may become trapped, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 208
Notice Date: Dec 4, 2021
Recall Date: Aug 6, 2021
Hyundai Motor America
NHTSA Campaign: 16V956000 SAFETY RECALL
110 Vehicles Affected
Recall Date: Dec 30, 2016
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.

Potential Risk:
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 156
Notice Date: Feb 13, 2017
Recall Date: Dec 30, 2016

Consumer Complaints

862 Complaints
Hyundai Motor America
Campaign: 11594838 Other
Jun 17, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The cap on the shark fin antenna came loose in normal service and cannot be secured. If this part were to fly off at highway speeds it would pose a safety issue to following vehicles since it becomes a projectile capable of causing significant damage. This problem is similar to that documented in KIA TSB SA272 which Hyundai does not recognize, although both manufacturers share similar component designs.

Corrective Action:

The cap on the shark fin antenna came loose in normal service and cannot be secured. If this part were to fly off at highway speeds it would pose a safety issue to following vehicles since it becomes a projectile capable of causing significant damage. This problem is similar to that documented in KIA TSB SA272 which Hyundai does not recognize, although both manufacturers share similar component designs.

Additional Notes:

The cap on the shark fin antenna came loose in normal service and cannot be secured. If this part were to fly off at highway speeds it would pose a safety issue to following vehicles since it becomes a projectile capable of causing significant damage. This problem is similar to that documented in KIA TSB SA272 which Hyundai does not recognize, although both manufacturers share similar component designs.

Manufacturer: HYUNDAI
Mfg Campaign: 11594838
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Hyundai Motor America
Campaign: 11594287 Other
Jun 13, 2024
Defect Description:

STEERING

Potential Consequences:

Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.

Corrective Action:

Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.

Additional Notes:

Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.

Manufacturer: HYUNDAI
Mfg Campaign: 11594287
Notice Date: Jun 13, 2024
Recall Date: Jun 13, 2024
Hyundai Motor America
Campaign: 11593577 Other
Jun 10, 2024
Defect Description:

ENGINE

Potential Consequences:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Corrective Action:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Additional Notes:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Manufacturer: HYUNDAI
Mfg Campaign: 11593577
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Hyundai Motor America
Campaign: 11593577 Other
Jun 10, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Corrective Action:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Additional Notes:

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

Manufacturer: HYUNDAI
Mfg Campaign: 11593577
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Hyundai Motor America
Campaign: 11593267 Other
Jun 9, 2024
Defect Description:

ENGINE

Potential Consequences:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Corrective Action:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Additional Notes:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Manufacturer: HYUNDAI
Mfg Campaign: 11593267
Notice Date: Jun 9, 2024
Recall Date: Jun 9, 2024
Hyundai Motor America
Campaign: 11593267 Other
Jun 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Corrective Action:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Additional Notes:

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

Manufacturer: HYUNDAI
Mfg Campaign: 11593267
Notice Date: Jun 9, 2024
Recall Date: Jun 9, 2024
Hyundai Motor America
Campaign: 11592710 Other
Jun 5, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The rear passenger door will not open from the inside or the outside. This is a safety hazard in that an occupant cannot get out of the car in an emergency. There was no warning lamps, messages or other symptoms of the problem prior to the failure. In doing research about this issue, the problem is well documented on Hyundai internet forums since 2021 so there is no reason this shouldn't already be considered a safety recall. The dealer was contacted and advised that since this is not showing as a manufacturer issue or a NHTSA safety issue, there is nothing they can do.

Corrective Action:

The rear passenger door will not open from the inside or the outside. This is a safety hazard in that an occupant cannot get out of the car in an emergency. There was no warning lamps, messages or other symptoms of the problem prior to the failure. In doing research about this issue, the problem is well documented on Hyundai internet forums since 2021 so there is no reason this shouldn't already be considered a safety recall. The dealer was contacted and advised that since this is not showing as a manufacturer issue or a NHTSA safety issue, there is nothing they can do.

Additional Notes:

The rear passenger door will not open from the inside or the outside. This is a safety hazard in that an occupant cannot get out of the car in an emergency. There was no warning lamps, messages or other symptoms of the problem prior to the failure. In doing research about this issue, the problem is well documented on Hyundai internet forums since 2021 so there is no reason this shouldn't already be considered a safety recall. The dealer was contacted and advised that since this is not showing as a manufacturer issue or a NHTSA safety issue, there is nothing they can do.

Manufacturer: HYUNDAI
Mfg Campaign: 11592710
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Hyundai Motor America
Campaign: 11592293 Other
Jun 3, 2024
Defect Description:

STEERING

Potential Consequences:

On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11592293
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Hyundai Motor America
Campaign: 11591675 Other
May 31, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency

Corrective Action:

driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency

Additional Notes:

driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency

Manufacturer: HYUNDAI
Mfg Campaign: 11591675
Notice Date: May 31, 2024
Recall Date: May 31, 2024
Hyundai Motor America
Campaign: 11590246 Other
May 22, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was able to be restarted and was taken to an independent mechanic and the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall campaign. The failure mileage was unknown. The VIN was not available.

Corrective Action:

The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was able to be restarted and was taken to an independent mechanic and the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall campaign. The failure mileage was unknown. The VIN was not available.

Additional Notes:

The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was able to be restarted and was taken to an independent mechanic and the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall campaign. The failure mileage was unknown. The VIN was not available.

Manufacturer: HYUNDAI
Mfg Campaign: 11590246
Notice Date: May 22, 2024
Recall Date: May 22, 2024
Hyundai Motor America
Campaign: 11589424 Other
May 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.

Corrective Action:

Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.

Additional Notes:

Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.

Manufacturer: HYUNDAI
Mfg Campaign: 11589424
Notice Date: May 18, 2024
Recall Date: May 18, 2024
Hyundai Motor America
Campaign: 11589042 Other
May 16, 2024
Defect Description:

ENGINE

Potential Consequences:

My car was eating up oil and there was no leak in it. Then the vehicle stopped working. I kept up the maintenance for the vehicle and when I reached out to Hyundai they told me to take it to my local dealership to get fixed and they stated that they could not fix it, but according to the class action suite I was suppose to get it fixed

Corrective Action:

My car was eating up oil and there was no leak in it. Then the vehicle stopped working. I kept up the maintenance for the vehicle and when I reached out to Hyundai they told me to take it to my local dealership to get fixed and they stated that they could not fix it, but according to the class action suite I was suppose to get it fixed

Additional Notes:

My car was eating up oil and there was no leak in it. Then the vehicle stopped working. I kept up the maintenance for the vehicle and when I reached out to Hyundai they told me to take it to my local dealership to get fixed and they stated that they could not fix it, but according to the class action suite I was suppose to get it fixed

Manufacturer: HYUNDAI
Mfg Campaign: 11589042
Notice Date: May 16, 2024
Recall Date: May 16, 2024
Hyundai Motor America
Campaign: 11588746 Other
May 14, 2024
Defect Description:

STEERING

Potential Consequences:

While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?

Corrective Action:

While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?

Additional Notes:

While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?

Manufacturer: HYUNDAI
Mfg Campaign: 11588746
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Hyundai Motor America
Campaign: 11587526 Other
May 7, 2024
Defect Description:

ENGINE

Potential Consequences:

WHEN I DRIVING MY CAR DROPPED 20 MPH DURING ENGINE RUNNING. HYUNDAI CAR CARE CENTER REPAIRED WITH $4825.35. AFTER 10 DAYS AFTER I PICKED MY CAR, I HAD SAME PROBLEM. I ALSO PAID $1864.67 TO TAKE CARE OF CAR PROBLEM. I THINK THIS PROBLEM HAS TO TAKE CARE OF RECALL. I REQUESTED HYUNDAI RECALL CAMPAIGN CENTER BUT NO ANSWER. I NEED YOUR HELP. HYUNDAI CASE NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

WHEN I DRIVING MY CAR DROPPED 20 MPH DURING ENGINE RUNNING. HYUNDAI CAR CARE CENTER REPAIRED WITH $4825.35. AFTER 10 DAYS AFTER I PICKED MY CAR, I HAD SAME PROBLEM. I ALSO PAID $1864.67 TO TAKE CARE OF CAR PROBLEM. I THINK THIS PROBLEM HAS TO TAKE CARE OF RECALL. I REQUESTED HYUNDAI RECALL CAMPAIGN CENTER BUT NO ANSWER. I NEED YOUR HELP. HYUNDAI CASE NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

WHEN I DRIVING MY CAR DROPPED 20 MPH DURING ENGINE RUNNING. HYUNDAI CAR CARE CENTER REPAIRED WITH $4825.35. AFTER 10 DAYS AFTER I PICKED MY CAR, I HAD SAME PROBLEM. I ALSO PAID $1864.67 TO TAKE CARE OF CAR PROBLEM. I THINK THIS PROBLEM HAS TO TAKE CARE OF RECALL. I REQUESTED HYUNDAI RECALL CAMPAIGN CENTER BUT NO ANSWER. I NEED YOUR HELP. HYUNDAI CASE NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11587526
Notice Date: May 7, 2024
Recall Date: May 7, 2024
Hyundai Motor America
Campaign: 11587528 Other
May 7, 2024
Defect Description:

ENGINE

Potential Consequences:

My car has been burning excessive amounts of oil for the past 6 months now. It is so bad there is excessive carbin built up in the piston rings that caused my engine to missfire 2 times in less than six months. Today 5-7-2024 to my car back to the dealer for that problem and they told me I need a new engine but unfortunately it was not coverd by the engine extended warranty. Please help me resolve this issue because I cannot afford a new engine or a car.

Corrective Action:

My car has been burning excessive amounts of oil for the past 6 months now. It is so bad there is excessive carbin built up in the piston rings that caused my engine to missfire 2 times in less than six months. Today 5-7-2024 to my car back to the dealer for that problem and they told me I need a new engine but unfortunately it was not coverd by the engine extended warranty. Please help me resolve this issue because I cannot afford a new engine or a car.

Additional Notes:

My car has been burning excessive amounts of oil for the past 6 months now. It is so bad there is excessive carbin built up in the piston rings that caused my engine to missfire 2 times in less than six months. Today 5-7-2024 to my car back to the dealer for that problem and they told me I need a new engine but unfortunately it was not coverd by the engine extended warranty. Please help me resolve this issue because I cannot afford a new engine or a car.

Manufacturer: HYUNDAI
Mfg Campaign: 11587528
Notice Date: May 7, 2024
Recall Date: May 7, 2024
Hyundai Motor America
Campaign: 11587120 Other
May 6, 2024
Defect Description:

STEERING

Potential Consequences:

tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.

Corrective Action:

tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.

Additional Notes:

tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.

Manufacturer: HYUNDAI
Mfg Campaign: 11587120
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Hyundai Motor America
Campaign: 11585740 Other
Apr 29, 2024
Defect Description:

ENGINE

Potential Consequences:

The engine was the part which failed. While driving the engine stalled and would not go forward. A foul smell was coming from the engine and the engine was rattling. The floor was wet on the passenger side interior. We let it cool down and took it to the dealer. They did not offer any explanation concerning why the car was not operating poorly or why the car smelled bad or why it stalled frequently and lost full power. Steve Taylor Hyundai service department quote "we don't know what's wrong with your car". It had 78383 miles on it. Taylor Hyundai said we can trade it in but you will have negative equity on your new loan. We were not credited for our trade in but we lost 4 or 5 thousand dollars on the trade-in. They did not cover the car with the warranty and did not repair it. The paperwork on the sale is quite confusing and does not make sense, but we know we lost money on the purchase of another car, and they did not honor the warranty. HELP

Corrective Action:

The engine was the part which failed. While driving the engine stalled and would not go forward. A foul smell was coming from the engine and the engine was rattling. The floor was wet on the passenger side interior. We let it cool down and took it to the dealer. They did not offer any explanation concerning why the car was not operating poorly or why the car smelled bad or why it stalled frequently and lost full power. Steve Taylor Hyundai service department quote "we don't know what's wrong with your car". It had 78383 miles on it. Taylor Hyundai said we can trade it in but you will have negative equity on your new loan. We were not credited for our trade in but we lost 4 or 5 thousand dollars on the trade-in. They did not cover the car with the warranty and did not repair it. The paperwork on the sale is quite confusing and does not make sense, but we know we lost money on the purchase of another car, and they did not honor the warranty. HELP

Additional Notes:

The engine was the part which failed. While driving the engine stalled and would not go forward. A foul smell was coming from the engine and the engine was rattling. The floor was wet on the passenger side interior. We let it cool down and took it to the dealer. They did not offer any explanation concerning why the car was not operating poorly or why the car smelled bad or why it stalled frequently and lost full power. Steve Taylor Hyundai service department quote "we don't know what's wrong with your car". It had 78383 miles on it. Taylor Hyundai said we can trade it in but you will have negative equity on your new loan. We were not credited for our trade in but we lost 4 or 5 thousand dollars on the trade-in. They did not cover the car with the warranty and did not repair it. The paperwork on the sale is quite confusing and does not make sense, but we know we lost money on the purchase of another car, and they did not honor the warranty. HELP

Manufacturer: HYUNDAI
Mfg Campaign: 11585740
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Hyundai Motor America
Campaign: 11585922 Other
Apr 29, 2024
Defect Description:

STEERING

Potential Consequences:

Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.

Corrective Action:

Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.

Additional Notes:

Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.

Manufacturer: HYUNDAI
Mfg Campaign: 11585922
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Hyundai Motor America
Campaign: 11585677 Other
Apr 28, 2024
Defect Description:

ENGINE

Potential Consequences:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Corrective Action:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Additional Notes:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Manufacturer: HYUNDAI
Mfg Campaign: 11585677
Notice Date: Apr 28, 2024
Recall Date: Apr 28, 2024
Hyundai Motor America
Campaign: 11585677 Other
Apr 28, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Corrective Action:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Additional Notes:

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

Manufacturer: HYUNDAI
Mfg Campaign: 11585677
Notice Date: Apr 28, 2024
Recall Date: Apr 28, 2024

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