Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location
Corrective Action:
While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location
Additional Notes:
While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location
Mfg Campaign: 11585677
Recall Date: Apr 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back
Corrective Action:
The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back
Additional Notes:
The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back
Mfg Campaign: 11585311
Recall Date: Apr 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584662
Recall Date: Apr 23, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.
Corrective Action:
I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.
Additional Notes:
I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.
Mfg Campaign: 11584485
Recall Date: Apr 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Corrective Action:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Additional Notes:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Mfg Campaign: 11584184
Recall Date: Apr 20, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Corrective Action:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Additional Notes:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Mfg Campaign: 11584184
Recall Date: Apr 20, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Corrective Action:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Additional Notes:
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
Mfg Campaign: 11584184
Recall Date: Apr 20, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
UNKNOWN. Airbag light on for no reason
Corrective Action:
UNKNOWN. Airbag light on for no reason
Additional Notes:
UNKNOWN. Airbag light on for no reason
Mfg Campaign: 11581764
Recall Date: Apr 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My husband was driving the car on I95 yesterday, no lights on on the dashboard. Suddenly, the engine stalled and he had to pull out before it completely stopped. He could not get the car to start again. The only light on at that moment was a light indicating the key was not inside the car. He went home with a friend to get the other key, but it didn't started as well. The car spent the night at a shoulder on I95. This morning, he called an independent service center and after checking the car, they said the engine stalled because it run out of oil. There was no apparent leak and no lights indicating a problem with the engine oil. It was changed 2,000 miles ago only. The mechanic also mentioned that Hyundai had similar problems with other cars and that we should call them for that. Since there is no recall for the car, they wouldn't help at the dealer, unless we scheduled a service, which is available for April 21 only.
Corrective Action:
My husband was driving the car on I95 yesterday, no lights on on the dashboard. Suddenly, the engine stalled and he had to pull out before it completely stopped. He could not get the car to start again. The only light on at that moment was a light indicating the key was not inside the car. He went home with a friend to get the other key, but it didn't started as well. The car spent the night at a shoulder on I95. This morning, he called an independent service center and after checking the car, they said the engine stalled because it run out of oil. There was no apparent leak and no lights indicating a problem with the engine oil. It was changed 2,000 miles ago only. The mechanic also mentioned that Hyundai had similar problems with other cars and that we should call them for that. Since there is no recall for the car, they wouldn't help at the dealer, unless we scheduled a service, which is available for April 21 only.
Additional Notes:
My husband was driving the car on I95 yesterday, no lights on on the dashboard. Suddenly, the engine stalled and he had to pull out before it completely stopped. He could not get the car to start again. The only light on at that moment was a light indicating the key was not inside the car. He went home with a friend to get the other key, but it didn't started as well. The car spent the night at a shoulder on I95. This morning, he called an independent service center and after checking the car, they said the engine stalled because it run out of oil. There was no apparent leak and no lights indicating a problem with the engine oil. It was changed 2,000 miles ago only. The mechanic also mentioned that Hyundai had similar problems with other cars and that we should call them for that. Since there is no recall for the car, they wouldn't help at the dealer, unless we scheduled a service, which is available for April 21 only.
Mfg Campaign: 11581490
Recall Date: Apr 6, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have observed that my Hyundai sonata 2017 randomly lose power while driving. Also, sometimes the car vibrates when I am driving. I went to the mechanics few times for them to check it, and they requested to change the spark plugs as well as the coils, which I did but it continuously do that. I usually go to the Hyundai car dealership for oil change, and they will tell me whatever I need to change in the car, which I always do but still it does that. I believe this is not safe especially when you are driving over 50 miles an hour on a high way, and the car randomly loses power; this can cause a serious accident. I am requesting the intervention of your office in making sure that car company’s uphold to the safety of everyone plying the road.
Corrective Action:
I have observed that my Hyundai sonata 2017 randomly lose power while driving. Also, sometimes the car vibrates when I am driving. I went to the mechanics few times for them to check it, and they requested to change the spark plugs as well as the coils, which I did but it continuously do that. I usually go to the Hyundai car dealership for oil change, and they will tell me whatever I need to change in the car, which I always do but still it does that. I believe this is not safe especially when you are driving over 50 miles an hour on a high way, and the car randomly loses power; this can cause a serious accident. I am requesting the intervention of your office in making sure that car company’s uphold to the safety of everyone plying the road.
Additional Notes:
I have observed that my Hyundai sonata 2017 randomly lose power while driving. Also, sometimes the car vibrates when I am driving. I went to the mechanics few times for them to check it, and they requested to change the spark plugs as well as the coils, which I did but it continuously do that. I usually go to the Hyundai car dealership for oil change, and they will tell me whatever I need to change in the car, which I always do but still it does that. I believe this is not safe especially when you are driving over 50 miles an hour on a high way, and the car randomly loses power; this can cause a serious accident. I am requesting the intervention of your office in making sure that car company’s uphold to the safety of everyone plying the road.
Mfg Campaign: 11580355
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 30 MPH, the service brakes independently activated, and the vehicle stopped with a hard impact. The contact stated that the failure caused items within the vehicle to be thrown around inside. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 30 MPH, the service brakes independently activated, and the vehicle stopped with a hard impact. The contact stated that the failure caused items within the vehicle to be thrown around inside. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 30 MPH, the service brakes independently activated, and the vehicle stopped with a hard impact. The contact stated that the failure caused items within the vehicle to be thrown around inside. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000.
Mfg Campaign: 11579675
Recall Date: Mar 27, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Corrective Action:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Additional Notes:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Mfg Campaign: 11579523
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Corrective Action:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Additional Notes:
The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.
Mfg Campaign: 11579523
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
5-6 quarts of oil consumption between oil changes. Rattle noise with torque on engine or acceleration.
Corrective Action:
5-6 quarts of oil consumption between oil changes. Rattle noise with torque on engine or acceleration.
Additional Notes:
5-6 quarts of oil consumption between oil changes. Rattle noise with torque on engine or acceleration.
Mfg Campaign: 11579611
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Hyundai Sonata sport . I make payments on this vehicle. I have only had this vehicle since [XXX] it just hit 100,000 miles. I was on my way to work and the check engine light came on.. I heard a ticking and knocking sound. Then the car shut off. A few mechanics have looked at the car.. I was told about the defects from shaving not being properly cleaned out.. This has never happened before and this is my only transportation. It’s currently at the Hyundai dealership here in Fredericksburg Virginia. But they of course are telling me it will take up 4 to 6 weeks before even doing an engine inspection on the vehicle and they can’t provide me with a rental. It’s obvious that this is an engine malfunction. I would like to be treated fair in this situation and simply have the engine replaced along with any other vehicle updates or at least another vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Hyundai Sonata sport . I make payments on this vehicle. I have only had this vehicle since [XXX] it just hit 100,000 miles. I was on my way to work and the check engine light came on.. I heard a ticking and knocking sound. Then the car shut off. A few mechanics have looked at the car.. I was told about the defects from shaving not being properly cleaned out.. This has never happened before and this is my only transportation. It’s currently at the Hyundai dealership here in Fredericksburg Virginia. But they of course are telling me it will take up 4 to 6 weeks before even doing an engine inspection on the vehicle and they can’t provide me with a rental. It’s obvious that this is an engine malfunction. I would like to be treated fair in this situation and simply have the engine replaced along with any other vehicle updates or at least another vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Hyundai Sonata sport . I make payments on this vehicle. I have only had this vehicle since [XXX] it just hit 100,000 miles. I was on my way to work and the check engine light came on.. I heard a ticking and knocking sound. Then the car shut off. A few mechanics have looked at the car.. I was told about the defects from shaving not being properly cleaned out.. This has never happened before and this is my only transportation. It’s currently at the Hyundai dealership here in Fredericksburg Virginia. But they of course are telling me it will take up 4 to 6 weeks before even doing an engine inspection on the vehicle and they can’t provide me with a rental. It’s obvious that this is an engine malfunction. I would like to be treated fair in this situation and simply have the engine replaced along with any other vehicle updates or at least another vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11578485
Recall Date: Mar 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Corrective Action:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Additional Notes:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Mfg Campaign: 11577958
Recall Date: Mar 18, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Corrective Action:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Additional Notes:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Mfg Campaign: 11577958
Recall Date: Mar 18, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Corrective Action:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Additional Notes:
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Mfg Campaign: 11577958
Recall Date: Mar 18, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It has happened twice now that check Hybrid system turn of engine comes on. HEV ! And i have to call a tow truck because i cant drive the car.
Corrective Action:
It has happened twice now that check Hybrid system turn of engine comes on. HEV ! And i have to call a tow truck because i cant drive the car.
Additional Notes:
It has happened twice now that check Hybrid system turn of engine comes on. HEV ! And i have to call a tow truck because i cant drive the car.
Mfg Campaign: 11576716
Recall Date: Mar 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2017 Hyundai Sonata brand new. At only 37,000 miles, it literally ran out of oil without any prior warning on [XXX], stranding me on the side of the road. The Hyundai dealership has required two oil consumption tests and a combustion chamber cleaning, but the problem continues. This excessive oil consumption issue is well known and well documented by thousands of other Hyundai owners whose vehicles have a Theta II 2.4L engine. Hyundai requires the engine to completely fail before it qualifies for an engine replacement. A friend of mine's Hyundai Sonata caught on fire due to this very same issue while going over the Sunshine Skyway Bridge in St. Petersburg, FL in June 2023. If that isn't a safety issue, I don't know what else is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased my 2017 Hyundai Sonata brand new. At only 37,000 miles, it literally ran out of oil without any prior warning on [XXX], stranding me on the side of the road. The Hyundai dealership has required two oil consumption tests and a combustion chamber cleaning, but the problem continues. This excessive oil consumption issue is well known and well documented by thousands of other Hyundai owners whose vehicles have a Theta II 2.4L engine. Hyundai requires the engine to completely fail before it qualifies for an engine replacement. A friend of mine's Hyundai Sonata caught on fire due to this very same issue while going over the Sunshine Skyway Bridge in St. Petersburg, FL in June 2023. If that isn't a safety issue, I don't know what else is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased my 2017 Hyundai Sonata brand new. At only 37,000 miles, it literally ran out of oil without any prior warning on [XXX], stranding me on the side of the road. The Hyundai dealership has required two oil consumption tests and a combustion chamber cleaning, but the problem continues. This excessive oil consumption issue is well known and well documented by thousands of other Hyundai owners whose vehicles have a Theta II 2.4L engine. Hyundai requires the engine to completely fail before it qualifies for an engine replacement. A friend of mine's Hyundai Sonata caught on fire due to this very same issue while going over the Sunshine Skyway Bridge in St. Petersburg, FL in June 2023. If that isn't a safety issue, I don't know what else is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576225
Recall Date: Mar 8, 2024
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