Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and Hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it.
Corrective Action:
White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and Hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it.
Additional Notes:
White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and Hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it.
Mfg Campaign: 11491845
Recall Date: Nov 1, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's son owned a 2018 Hyundai Sonata. The contact stated while her son was driving at 68 MPH with a passenger in the front passenger seat, he noticed a burning odor and he noticed smoke coming inside the cabin through the AC vents. There was no further information provided. The contact's son pulled into a gas station and saw fire underneath the hood. The contact's son and the passenger immediately exited the vehicle. The contact's son was able to extinguish the fire with the assistance of bystanders who used fire extinguishers. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle was then repossessed by the auto financing bank. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was caused by a missing oil cap. The failure mileage was unknown.
Corrective Action:
The contact's son owned a 2018 Hyundai Sonata. The contact stated while her son was driving at 68 MPH with a passenger in the front passenger seat, he noticed a burning odor and he noticed smoke coming inside the cabin through the AC vents. There was no further information provided. The contact's son pulled into a gas station and saw fire underneath the hood. The contact's son and the passenger immediately exited the vehicle. The contact's son was able to extinguish the fire with the assistance of bystanders who used fire extinguishers. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle was then repossessed by the auto financing bank. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was caused by a missing oil cap. The failure mileage was unknown.
Additional Notes:
The contact's son owned a 2018 Hyundai Sonata. The contact stated while her son was driving at 68 MPH with a passenger in the front passenger seat, he noticed a burning odor and he noticed smoke coming inside the cabin through the AC vents. There was no further information provided. The contact's son pulled into a gas station and saw fire underneath the hood. The contact's son and the passenger immediately exited the vehicle. The contact's son was able to extinguish the fire with the assistance of bystanders who used fire extinguishers. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle was then repossessed by the auto financing bank. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was caused by a missing oil cap. The failure mileage was unknown.
Mfg Campaign: 11491648
Recall Date: Oct 31, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We drive a 2018 Hyundai Sonata with Hyundai Quartz White Pearl (W8) paint. It has 62000, so just out of regular warranty. Last week I noticed that we were missing a huge chunk of paint on the roof. As a regular passenger of this car, neither of us noticed anything wrong with it until it was gone. It looked like it just bubbled up suddenly and peeled off. We took it into our local Hyundai Dealer and they told us it was out of the 36k mi. paint warranty. They didn't even look at it. We paid for an extended warranty because they served us so well on our other Hyundais up to that point. I called the consumer line like they suggested and found no recalls. When I tried to get a human, I was met with silence. No indication that the call had gone through. I went next door to there collision center and got an estimate anyway. The man there didn't have to see any more than one picture to know that it was a Hyundai. They service multiple of that owner's various different branded dealerships. Obviously, this wasn't his first rodeo with this problem. He quotes $1200 to put a bandaid on the problem. However, there are numerous incidents of consumers facing the same issue with there Hyundai/Kia vehicles. I have a friend who had the same problem on a similar year Acura with pearl paint. I'm filing this complaint because it is obvious that Hyundai/Kia are not going to own up to this. The first class action suit was dismissed and the problem persists. They are still using the paint to this day and the same delamination problems keep appearing. I do not want to be driving down the road and have a huge slab of paint fly off and hit someone else's windshield. This issue needs to be investigated before someone gets hurt, not after.
Corrective Action:
We drive a 2018 Hyundai Sonata with Hyundai Quartz White Pearl (W8) paint. It has 62000, so just out of regular warranty. Last week I noticed that we were missing a huge chunk of paint on the roof. As a regular passenger of this car, neither of us noticed anything wrong with it until it was gone. It looked like it just bubbled up suddenly and peeled off. We took it into our local Hyundai Dealer and they told us it was out of the 36k mi. paint warranty. They didn't even look at it. We paid for an extended warranty because they served us so well on our other Hyundais up to that point. I called the consumer line like they suggested and found no recalls. When I tried to get a human, I was met with silence. No indication that the call had gone through. I went next door to there collision center and got an estimate anyway. The man there didn't have to see any more than one picture to know that it was a Hyundai. They service multiple of that owner's various different branded dealerships. Obviously, this wasn't his first rodeo with this problem. He quotes $1200 to put a bandaid on the problem. However, there are numerous incidents of consumers facing the same issue with there Hyundai/Kia vehicles. I have a friend who had the same problem on a similar year Acura with pearl paint. I'm filing this complaint because it is obvious that Hyundai/Kia are not going to own up to this. The first class action suit was dismissed and the problem persists. They are still using the paint to this day and the same delamination problems keep appearing. I do not want to be driving down the road and have a huge slab of paint fly off and hit someone else's windshield. This issue needs to be investigated before someone gets hurt, not after.
Additional Notes:
We drive a 2018 Hyundai Sonata with Hyundai Quartz White Pearl (W8) paint. It has 62000, so just out of regular warranty. Last week I noticed that we were missing a huge chunk of paint on the roof. As a regular passenger of this car, neither of us noticed anything wrong with it until it was gone. It looked like it just bubbled up suddenly and peeled off. We took it into our local Hyundai Dealer and they told us it was out of the 36k mi. paint warranty. They didn't even look at it. We paid for an extended warranty because they served us so well on our other Hyundais up to that point. I called the consumer line like they suggested and found no recalls. When I tried to get a human, I was met with silence. No indication that the call had gone through. I went next door to there collision center and got an estimate anyway. The man there didn't have to see any more than one picture to know that it was a Hyundai. They service multiple of that owner's various different branded dealerships. Obviously, this wasn't his first rodeo with this problem. He quotes $1200 to put a bandaid on the problem. However, there are numerous incidents of consumers facing the same issue with there Hyundai/Kia vehicles. I have a friend who had the same problem on a similar year Acura with pearl paint. I'm filing this complaint because it is obvious that Hyundai/Kia are not going to own up to this. The first class action suit was dismissed and the problem persists. They are still using the paint to this day and the same delamination problems keep appearing. I do not want to be driving down the road and have a huge slab of paint fly off and hit someone else's windshield. This issue needs to be investigated before someone gets hurt, not after.
Mfg Campaign: 11489543
Recall Date: Oct 17, 2022
Hyundai Motor America
Defect Description:
FIRERELATED
Potential Consequences:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving, the vehicle caught fire without warning. No warning lights illuminated. The air bags did not deploy. The fire department was notified and was able to extinguish the fire. The origin of the fire was unknown. The contact sustained a burn to her inner left ankle. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The vehicle was deemed totaled by the insurance. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving, the vehicle caught fire without warning. No warning lights illuminated. The air bags did not deploy. The fire department was notified and was able to extinguish the fire. The origin of the fire was unknown. The contact sustained a burn to her inner left ankle. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The vehicle was deemed totaled by the insurance. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving, the vehicle caught fire without warning. No warning lights illuminated. The air bags did not deploy. The fire department was notified and was able to extinguish the fire. The origin of the fire was unknown. The contact sustained a burn to her inner left ankle. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The vehicle was deemed totaled by the insurance. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11489028
Recall Date: Oct 12, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Corrective Action:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Additional Notes:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Mfg Campaign: 11488598
Recall Date: Oct 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Corrective Action:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Additional Notes:
The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from Hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag.
Mfg Campaign: 11488598
Recall Date: Oct 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2018 Hyundai Sonata SEL-Cylinder Misfire with engine oil consumption. It is a hazard to drive a vehicle that can cut off or engine lock up while driving. The same applied to 2014 -2015 Hyundai and Kia vehicles. Hyundai and Kia were required to replace the motors in those vehicles. Due to vehicles been unsafe to drive. The vehicle is currently at the dealership now. First was told that engine was going to be replace under warranty. Due to problem of lack of compression. But will not replace engine.
Corrective Action:
2018 Hyundai Sonata SEL-Cylinder Misfire with engine oil consumption. It is a hazard to drive a vehicle that can cut off or engine lock up while driving. The same applied to 2014 -2015 Hyundai and Kia vehicles. Hyundai and Kia were required to replace the motors in those vehicles. Due to vehicles been unsafe to drive. The vehicle is currently at the dealership now. First was told that engine was going to be replace under warranty. Due to problem of lack of compression. But will not replace engine.
Additional Notes:
2018 Hyundai Sonata SEL-Cylinder Misfire with engine oil consumption. It is a hazard to drive a vehicle that can cut off or engine lock up while driving. The same applied to 2014 -2015 Hyundai and Kia vehicles. Hyundai and Kia were required to replace the motors in those vehicles. Due to vehicles been unsafe to drive. The vehicle is currently at the dealership now. First was told that engine was going to be replace under warranty. Due to problem of lack of compression. But will not replace engine.
Mfg Campaign: 11487841
Recall Date: Oct 4, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.
Mfg Campaign: 11487017
Recall Date: Sep 29, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Corrective Action:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Additional Notes:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Mfg Campaign: 11486734
Recall Date: Sep 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Corrective Action:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Additional Notes:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Mfg Campaign: 11486734
Recall Date: Sep 27, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Corrective Action:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Additional Notes:
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Mfg Campaign: 11486734
Recall Date: Sep 27, 2022
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata equipped with Hankook Tires, Tire Line: Kinergy ST, Tire Size: 205/65/R16, DOT Number: (N/A). The contact stated that three of the four tires had failed. While the vehicle was in for a Vehicle State Inspection, it was discovered that the rear passenger’s side tire was deformed and wobbly which cause the vehicle to fail the inspection. Additionally, while driving approximately 70 MPH, the vehicle started shaking violently. The contact pulled over to the side of the road and stopped the vehicle. Upon inspection, it was discovered that the rear driver’s side tire had experienced a blowout. Additionally, the third tire was discovered to be deformed. The cause of the failure was not determined. The tire dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2018 Hyundai Sonata equipped with Hankook Tires, Tire Line: Kinergy ST, Tire Size: 205/65/R16, DOT Number: (N/A). The contact stated that three of the four tires had failed. While the vehicle was in for a Vehicle State Inspection, it was discovered that the rear passenger’s side tire was deformed and wobbly which cause the vehicle to fail the inspection. Additionally, while driving approximately 70 MPH, the vehicle started shaking violently. The contact pulled over to the side of the road and stopped the vehicle. Upon inspection, it was discovered that the rear driver’s side tire had experienced a blowout. Additionally, the third tire was discovered to be deformed. The cause of the failure was not determined. The tire dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2018 Hyundai Sonata equipped with Hankook Tires, Tire Line: Kinergy ST, Tire Size: 205/65/R16, DOT Number: (N/A). The contact stated that three of the four tires had failed. While the vehicle was in for a Vehicle State Inspection, it was discovered that the rear passenger’s side tire was deformed and wobbly which cause the vehicle to fail the inspection. Additionally, while driving approximately 70 MPH, the vehicle started shaking violently. The contact pulled over to the side of the road and stopped the vehicle. Upon inspection, it was discovered that the rear driver’s side tire had experienced a blowout. Additionally, the third tire was discovered to be deformed. The cause of the failure was not determined. The tire dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Mfg Campaign: 11485620
Recall Date: Sep 21, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Mfg Campaign: 11485497
Recall Date: Sep 20, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Mfg Campaign: 11485497
Recall Date: Sep 20, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Mfg Campaign: 11485497
Recall Date: Sep 20, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Corrective Action:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Additional Notes:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Mfg Campaign: 11485014
Recall Date: Sep 18, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Corrective Action:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Additional Notes:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Mfg Campaign: 11485014
Recall Date: Sep 18, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Corrective Action:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Additional Notes:
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Mfg Campaign: 11485014
Recall Date: Sep 18, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars .
Corrective Action:
This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars .
Additional Notes:
This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars .
Mfg Campaign: 11483398
Recall Date: Sep 7, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.
Corrective Action:
The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.
Additional Notes:
The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.
Mfg Campaign: 11480468
Recall Date: Aug 22, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
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