Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Potential Consequences:
In August 2021, my son went to open the front passenger door of his 2018 Hyundai Sonata. When opening the door, the handle came off in his hand. We reported the broken handle and asked if it was covered under the factory warranty. We were told by the local Hyundai Dealer that it was not. So we paid over $100.00 to have the handle replaced. Fast forward to January of 2022, I was packing my son's car for him to return to college and the back passenger door handle came off in my hand. That's two door handles in less than five months. There was no forced entry. No yanking or pulling above a normal opening the door process. My son is unable to access the passenger side of his car and has to crawl across the back seat. When the front passenger handle fell off, the passenger front seat was unusable. I have done research online and this seems to be a problem. Our car is not the first one to have this happen. I placed a claim with Hyundai Motor America and was guaranteed a call back within 3-5 business days. I have since placed four more calls in to the customer service line and have yet to hear from anyone regarding fixing this issues. It has been over two weeks. I have photographs to upload but the system will not allow the upload although they meet all criteria.
Corrective Action:
In August 2021, my son went to open the front passenger door of his 2018 Hyundai Sonata. When opening the door, the handle came off in his hand. We reported the broken handle and asked if it was covered under the factory warranty. We were told by the local Hyundai Dealer that it was not. So we paid over $100.00 to have the handle replaced. Fast forward to January of 2022, I was packing my son's car for him to return to college and the back passenger door handle came off in my hand. That's two door handles in less than five months. There was no forced entry. No yanking or pulling above a normal opening the door process. My son is unable to access the passenger side of his car and has to crawl across the back seat. When the front passenger handle fell off, the passenger front seat was unusable. I have done research online and this seems to be a problem. Our car is not the first one to have this happen. I placed a claim with Hyundai Motor America and was guaranteed a call back within 3-5 business days. I have since placed four more calls in to the customer service line and have yet to hear from anyone regarding fixing this issues. It has been over two weeks. I have photographs to upload but the system will not allow the upload although they meet all criteria.
Additional Notes:
In August 2021, my son went to open the front passenger door of his 2018 Hyundai Sonata. When opening the door, the handle came off in his hand. We reported the broken handle and asked if it was covered under the factory warranty. We were told by the local Hyundai Dealer that it was not. So we paid over $100.00 to have the handle replaced. Fast forward to January of 2022, I was packing my son's car for him to return to college and the back passenger door handle came off in my hand. That's two door handles in less than five months. There was no forced entry. No yanking or pulling above a normal opening the door process. My son is unable to access the passenger side of his car and has to crawl across the back seat. When the front passenger handle fell off, the passenger front seat was unusable. I have done research online and this seems to be a problem. Our car is not the first one to have this happen. I placed a claim with Hyundai Motor America and was guaranteed a call back within 3-5 business days. I have since placed four more calls in to the customer service line and have yet to hear from anyone regarding fixing this issues. It has been over two weeks. I have photographs to upload but the system will not allow the upload although they meet all criteria.
Mfg Campaign: 11449365
Recall Date: Jan 29, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE OVERHEAD CONSOLE DOES NOT CLOSE. IT DOES IT ALL THE TIME. I KNOW THERE WAS A RECALL ON IT BUT NOT ON THE 2018 MODEL. IT IS A PROBLEM BECAUSE IT BLOCKS YOUR VIEW ON THE RIGHT SIDE THANK YOU
Corrective Action:
THE OVERHEAD CONSOLE DOES NOT CLOSE. IT DOES IT ALL THE TIME. I KNOW THERE WAS A RECALL ON IT BUT NOT ON THE 2018 MODEL. IT IS A PROBLEM BECAUSE IT BLOCKS YOUR VIEW ON THE RIGHT SIDE THANK YOU
Additional Notes:
THE OVERHEAD CONSOLE DOES NOT CLOSE. IT DOES IT ALL THE TIME. I KNOW THERE WAS A RECALL ON IT BUT NOT ON THE 2018 MODEL. IT IS A PROBLEM BECAUSE IT BLOCKS YOUR VIEW ON THE RIGHT SIDE THANK YOU
Mfg Campaign: 11448377
Recall Date: Jan 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated that after filling the engine with oil, approximately 2 months later it was discovered the engine oil level was extremely low. The contact indicated that the engine oil was being consumed at a very rapid pace. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 65,000. Consumer stated it was determined it was a valve cover gasket not pistons as a previous mechanic stated. So no need for recall.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated that after filling the engine with oil, approximately 2 months later it was discovered the engine oil level was extremely low. The contact indicated that the engine oil was being consumed at a very rapid pace. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 65,000. Consumer stated it was determined it was a valve cover gasket not pistons as a previous mechanic stated. So no need for recall.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated that after filling the engine with oil, approximately 2 months later it was discovered the engine oil level was extremely low. The contact indicated that the engine oil was being consumed at a very rapid pace. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 65,000. Consumer stated it was determined it was a valve cover gasket not pistons as a previous mechanic stated. So no need for recall.
Mfg Campaign: 11446522
Recall Date: Jan 6, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11446192
Recall Date: Jan 4, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's mother owns a 2018 Hyundai Sonata. The contact stated that while his mother was driving approximately 20 MPH, the vehicle started shaking inadvertently and would not exceed 25-30 MPH. The check engine warning light illuminated. The contact's mother was able to continue to drive the vehicle under 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,913.
Corrective Action:
The contact's mother owns a 2018 Hyundai Sonata. The contact stated that while his mother was driving approximately 20 MPH, the vehicle started shaking inadvertently and would not exceed 25-30 MPH. The check engine warning light illuminated. The contact's mother was able to continue to drive the vehicle under 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,913.
Additional Notes:
The contact's mother owns a 2018 Hyundai Sonata. The contact stated that while his mother was driving approximately 20 MPH, the vehicle started shaking inadvertently and would not exceed 25-30 MPH. The check engine warning light illuminated. The contact's mother was able to continue to drive the vehicle under 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,913.
Mfg Campaign: 11445983
Recall Date: Jan 3, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Corrective Action:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Additional Notes:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Mfg Campaign: 11442446
Recall Date: Dec 2, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Corrective Action:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Additional Notes:
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Mfg Campaign: 11442446
Recall Date: Dec 2, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN— Engine has been making noises, vehicle keeps breaking down (ENGINE ISSUES, alleged starter) and Hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn’t want to do any work because it was covered under bumper to bumper warranty until I threatened to call Hyundai USA with a lawyer and my engine problems were NEVER ADDRESSED or examined by the Hyundai Dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It’s doing it again and no one at anything Hyundai cares! I’ve been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the Engine was replaced in March 2019 and that was that..I was dismissed! No more questions asked when I made my complaint directly to Hyundai USA this time!
Corrective Action:
UNKNOWN— Engine has been making noises, vehicle keeps breaking down (ENGINE ISSUES, alleged starter) and Hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn’t want to do any work because it was covered under bumper to bumper warranty until I threatened to call Hyundai USA with a lawyer and my engine problems were NEVER ADDRESSED or examined by the Hyundai Dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It’s doing it again and no one at anything Hyundai cares! I’ve been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the Engine was replaced in March 2019 and that was that..I was dismissed! No more questions asked when I made my complaint directly to Hyundai USA this time!
Additional Notes:
UNKNOWN— Engine has been making noises, vehicle keeps breaking down (ENGINE ISSUES, alleged starter) and Hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn’t want to do any work because it was covered under bumper to bumper warranty until I threatened to call Hyundai USA with a lawyer and my engine problems were NEVER ADDRESSED or examined by the Hyundai Dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It’s doing it again and no one at anything Hyundai cares! I’ve been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the Engine was replaced in March 2019 and that was that..I was dismissed! No more questions asked when I made my complaint directly to Hyundai USA this time!
Mfg Campaign: 11442055
Recall Date: Nov 30, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my 2018 Sonata on 10/23/21 from South Point Austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 MPH while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for $789.26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid $241.14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous Sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all.
Corrective Action:
I purchased my 2018 Sonata on 10/23/21 from South Point Austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 MPH while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for $789.26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid $241.14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous Sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all.
Additional Notes:
I purchased my 2018 Sonata on 10/23/21 from South Point Austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 MPH while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for $789.26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid $241.14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous Sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all.
Mfg Campaign: 11441996
Recall Date: Nov 29, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure.
Corrective Action:
The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure.
Additional Notes:
The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure.
Mfg Campaign: 11438258
Recall Date: Oct 26, 2021
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by Hyundai Corp case still open.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by Hyundai Corp case still open.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by Hyundai Corp case still open.
Mfg Campaign: 11436410
Recall Date: Oct 12, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coding P0507 Idle air control system Rpm higher than expected P0441 Evaporator emissions incorrect purge flow P0420 Catalyst system below threshold
Corrective Action:
Coding P0507 Idle air control system Rpm higher than expected P0441 Evaporator emissions incorrect purge flow P0420 Catalyst system below threshold
Additional Notes:
Coding P0507 Idle air control system Rpm higher than expected P0441 Evaporator emissions incorrect purge flow P0420 Catalyst system below threshold
Mfg Campaign: 11434136
Recall Date: Sep 23, 2021
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving, the oil warning light illuminated. The contact stated that he checked the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to the dealer where the failure was diagnosed as an oil plug needing replacement. The vehicle was repaired however, the failure continued. The vehicle was taken back to the dealer several times and the failure cause could not be determined. The contact stated that recently an oil consumption test was completed, and the dealer determined that to be the failure cause. The dealer contacted the manufacturer who stated that the failure cause was due to the owner's negligence and no solution was offered. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving, the oil warning light illuminated. The contact stated that he checked the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to the dealer where the failure was diagnosed as an oil plug needing replacement. The vehicle was repaired however, the failure continued. The vehicle was taken back to the dealer several times and the failure cause could not be determined. The contact stated that recently an oil consumption test was completed, and the dealer determined that to be the failure cause. The dealer contacted the manufacturer who stated that the failure cause was due to the owner's negligence and no solution was offered. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving, the oil warning light illuminated. The contact stated that he checked the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to the dealer where the failure was diagnosed as an oil plug needing replacement. The vehicle was repaired however, the failure continued. The vehicle was taken back to the dealer several times and the failure cause could not be determined. The contact stated that recently an oil consumption test was completed, and the dealer determined that to be the failure cause. The dealer contacted the manufacturer who stated that the failure cause was due to the owner's negligence and no solution was offered. The approximate failure mileage was 40,000.
Mfg Campaign: 11433038
Recall Date: Sep 15, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches, Lock Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches, Lock Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches, Lock Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11432727
Recall Date: Sep 13, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it’s open it will not close
Corrective Action:
I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it’s open it will not close
Additional Notes:
I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it’s open it will not close
Mfg Campaign: 11432649
Recall Date: Sep 12, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2018 Hyundai Sonata sport. Purchased vehicle 03/20/2021 and it has been in the shop 5 times for the same issue. Car starts to smoke and make a loud knocking noise, when checking the oil, it appears to have no oil in the engine at all. Every single time they have changed the oil and replaced it and within a 1,000 miles the oil has completely dissolved in the engine. They performed a consumption test and stated that they did a top engine cleaning for the combustion and that it should not happen again and if it did that they would reach out to Hyundai to start the process of replacing the engine. Took it back at the 1,000 mile mark and they stated that it was fine, but after only a few weeks to a month the car started smoking and knocking again, took it back and yes the engine was bone dry again no oil at all on the dipstick. This vehicle has been in the shop more than I was able to drive it. The oil light keeps jumping on and off and the dealer is aware of this issue and they stated that the manufacturer is aware of this issue as well. But it seems that they are refusing to rectify the issue with a new engine and just keep patching the problem, that I would have to keep taking back every 1,00 miles for a consumption test. The oil ight was present when they sold me the vehicle but the dealership stated that they had performed an oil change and it needed to be reprogrammed but that did not fix the problem.
Corrective Action:
2018 Hyundai Sonata sport. Purchased vehicle 03/20/2021 and it has been in the shop 5 times for the same issue. Car starts to smoke and make a loud knocking noise, when checking the oil, it appears to have no oil in the engine at all. Every single time they have changed the oil and replaced it and within a 1,000 miles the oil has completely dissolved in the engine. They performed a consumption test and stated that they did a top engine cleaning for the combustion and that it should not happen again and if it did that they would reach out to Hyundai to start the process of replacing the engine. Took it back at the 1,000 mile mark and they stated that it was fine, but after only a few weeks to a month the car started smoking and knocking again, took it back and yes the engine was bone dry again no oil at all on the dipstick. This vehicle has been in the shop more than I was able to drive it. The oil light keeps jumping on and off and the dealer is aware of this issue and they stated that the manufacturer is aware of this issue as well. But it seems that they are refusing to rectify the issue with a new engine and just keep patching the problem, that I would have to keep taking back every 1,00 miles for a consumption test. The oil ight was present when they sold me the vehicle but the dealership stated that they had performed an oil change and it needed to be reprogrammed but that did not fix the problem.
Additional Notes:
2018 Hyundai Sonata sport. Purchased vehicle 03/20/2021 and it has been in the shop 5 times for the same issue. Car starts to smoke and make a loud knocking noise, when checking the oil, it appears to have no oil in the engine at all. Every single time they have changed the oil and replaced it and within a 1,000 miles the oil has completely dissolved in the engine. They performed a consumption test and stated that they did a top engine cleaning for the combustion and that it should not happen again and if it did that they would reach out to Hyundai to start the process of replacing the engine. Took it back at the 1,000 mile mark and they stated that it was fine, but after only a few weeks to a month the car started smoking and knocking again, took it back and yes the engine was bone dry again no oil at all on the dipstick. This vehicle has been in the shop more than I was able to drive it. The oil light keeps jumping on and off and the dealer is aware of this issue and they stated that the manufacturer is aware of this issue as well. But it seems that they are refusing to rectify the issue with a new engine and just keep patching the problem, that I would have to keep taking back every 1,00 miles for a consumption test. The oil ight was present when they sold me the vehicle but the dealership stated that they had performed an oil change and it needed to be reprogrammed but that did not fix the problem.
Mfg Campaign: 11431126
Recall Date: Aug 30, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings
Corrective Action:
1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings
Additional Notes:
1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings
Mfg Campaign: 11429927
Recall Date: Aug 20, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated that the change the oil was changed every 3,000 miles instead of ever 3,500. The contact stated that there was no oil leak found. The contact took the vehicle to the local dealer who was unable to determine the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was 37,291.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated that the change the oil was changed every 3,000 miles instead of ever 3,500. The contact stated that there was no oil leak found. The contact took the vehicle to the local dealer who was unable to determine the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was 37,291.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated that the change the oil was changed every 3,000 miles instead of ever 3,500. The contact stated that there was no oil leak found. The contact took the vehicle to the local dealer who was unable to determine the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was 37,291.
Mfg Campaign: 11425614
Recall Date: Jul 20, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
6/5/21 2018 Hyundai Sonata - less than 20K miles Turning left into parking lot at very low speed Car completely lost all power and brakes - all dashboard lights etc went out No warning of any kind - nothing evenly remotely like this has happened before Was able to glide into parking spot and stop but only with extreme pressure on brake Key was still in on position - put car in park, set parking brake, turned key to off Car started again and was able to drive about 1/4 mile back home Immediately called dealer from whom we purchased and had car towed No diagnosis as of yet
Corrective Action:
6/5/21 2018 Hyundai Sonata - less than 20K miles Turning left into parking lot at very low speed Car completely lost all power and brakes - all dashboard lights etc went out No warning of any kind - nothing evenly remotely like this has happened before Was able to glide into parking spot and stop but only with extreme pressure on brake Key was still in on position - put car in park, set parking brake, turned key to off Car started again and was able to drive about 1/4 mile back home Immediately called dealer from whom we purchased and had car towed No diagnosis as of yet
Additional Notes:
6/5/21 2018 Hyundai Sonata - less than 20K miles Turning left into parking lot at very low speed Car completely lost all power and brakes - all dashboard lights etc went out No warning of any kind - nothing evenly remotely like this has happened before Was able to glide into parking spot and stop but only with extreme pressure on brake Key was still in on position - put car in park, set parking brake, turned key to off Car started again and was able to drive about 1/4 mile back home Immediately called dealer from whom we purchased and had car towed No diagnosis as of yet
Mfg Campaign: 11419752
Recall Date: Jun 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE OIL CONSUMPTION IS OUT OF CONTROL FOR THEIR VEHICLES I'VE HAD MORE OIL CHANGES THAT I'VE EVER DONE ON A VEHICLE I'VE DONE OIL CONSTRUCTION TESTS AND THEY ALWAYS SAY IT'S JUST AT THE 1 QUART THAT THEY ALLOW WHO'S IS BULL I'VE CHECKED MY OIL COLD AND IT'S HARDLY ON THE STICK AND THE OIL LIGHT HAS COME ON NUMEROUS TIMES I'M NO GENUS BUT I DO KNOW IT'S MORE THAN A QUART LOW WHEN YOUR OIL LIGHT COMES ON. AT 1,100 MILES IT WAS 2.5 QUARTS LOW AND I WAS FORCED TO DO ANOTHER OIL CHANGE WHEN I ONLY HAD 1,100 MILES ON THIS ONE. THE FIRST PIC I'VE ATTACHED IS COLD OIL LEVEL AT 1,100 MILES AFTER OIL CHANGE. THE CAR ONLY HAS 53K ON IT AND I WANT TO KNOW HOW MANY TIMES DO WE HAVE TO DO OIL CONSUMPTION TESTS TO GET IT FIXED UNDER THE LIFETIME ENGINE REPLACEMENT AND FORGET ABOUT THE ROADSIDE ASSISTANCE FROM HYUNDAI THEY TOW 20 MILES THAT'S IT AND THE REST IS ON YOU HOW IS THAT FAIR WHEN IT'S NOT YOUR PROBLEM TO BEGIN WITH.
Corrective Action:
THE OIL CONSUMPTION IS OUT OF CONTROL FOR THEIR VEHICLES I'VE HAD MORE OIL CHANGES THAT I'VE EVER DONE ON A VEHICLE I'VE DONE OIL CONSTRUCTION TESTS AND THEY ALWAYS SAY IT'S JUST AT THE 1 QUART THAT THEY ALLOW WHO'S IS BULL I'VE CHECKED MY OIL COLD AND IT'S HARDLY ON THE STICK AND THE OIL LIGHT HAS COME ON NUMEROUS TIMES I'M NO GENUS BUT I DO KNOW IT'S MORE THAN A QUART LOW WHEN YOUR OIL LIGHT COMES ON. AT 1,100 MILES IT WAS 2.5 QUARTS LOW AND I WAS FORCED TO DO ANOTHER OIL CHANGE WHEN I ONLY HAD 1,100 MILES ON THIS ONE. THE FIRST PIC I'VE ATTACHED IS COLD OIL LEVEL AT 1,100 MILES AFTER OIL CHANGE. THE CAR ONLY HAS 53K ON IT AND I WANT TO KNOW HOW MANY TIMES DO WE HAVE TO DO OIL CONSUMPTION TESTS TO GET IT FIXED UNDER THE LIFETIME ENGINE REPLACEMENT AND FORGET ABOUT THE ROADSIDE ASSISTANCE FROM HYUNDAI THEY TOW 20 MILES THAT'S IT AND THE REST IS ON YOU HOW IS THAT FAIR WHEN IT'S NOT YOUR PROBLEM TO BEGIN WITH.
Additional Notes:
THE OIL CONSUMPTION IS OUT OF CONTROL FOR THEIR VEHICLES I'VE HAD MORE OIL CHANGES THAT I'VE EVER DONE ON A VEHICLE I'VE DONE OIL CONSTRUCTION TESTS AND THEY ALWAYS SAY IT'S JUST AT THE 1 QUART THAT THEY ALLOW WHO'S IS BULL I'VE CHECKED MY OIL COLD AND IT'S HARDLY ON THE STICK AND THE OIL LIGHT HAS COME ON NUMEROUS TIMES I'M NO GENUS BUT I DO KNOW IT'S MORE THAN A QUART LOW WHEN YOUR OIL LIGHT COMES ON. AT 1,100 MILES IT WAS 2.5 QUARTS LOW AND I WAS FORCED TO DO ANOTHER OIL CHANGE WHEN I ONLY HAD 1,100 MILES ON THIS ONE. THE FIRST PIC I'VE ATTACHED IS COLD OIL LEVEL AT 1,100 MILES AFTER OIL CHANGE. THE CAR ONLY HAS 53K ON IT AND I WANT TO KNOW HOW MANY TIMES DO WE HAVE TO DO OIL CONSUMPTION TESTS TO GET IT FIXED UNDER THE LIFETIME ENGINE REPLACEMENT AND FORGET ABOUT THE ROADSIDE ASSISTANCE FROM HYUNDAI THEY TOW 20 MILES THAT'S IT AND THE REST IS ON YOU HOW IS THAT FAIR WHEN IT'S NOT YOUR PROBLEM TO BEGIN WITH.
Mfg Campaign: 11414402
Recall Date: Apr 29, 2021
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