Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PASSENGER SIDE WINDSHIELD WIPER WORKS WHEN IT WANT TO WORK.
Corrective Action:
PASSENGER SIDE WINDSHIELD WIPER WORKS WHEN IT WANT TO WORK.
Additional Notes:
PASSENGER SIDE WINDSHIELD WIPER WORKS WHEN IT WANT TO WORK.
Mfg Campaign: 11414178
Recall Date: Apr 27, 2021
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
2018 HYUNDAI SONATA WAS IN MOTION, WITH A SPEED OF APPROXIMATELY 20 MILES PER HOUR, WHEN A VEHICLE IN FRONT OF THE HYUNDAI SONATA STOPPED SUDDENLY AND THE 2018 HYUNDAI SONATA REAR ENDED THE OTHER VEHICLE. THE 2018 HYUNDAI SONATA'S AIRBAGS DID NOT DEPLOY. DAYS PRIOR TO THE MOTOR VEHICLE ACCIDENT, THE THE OWNER DISCOVERED THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT TO CREATE TENSION AFTER INITIAL APPLICATION TO SECURE SEATBELT HOWEVER, TENSION OF THE SEATBELT WAS IDENTIFIED WITH APPLICATION OF THE BRAKES, WHILE LEANING FORWARD, AND WHILE 2018 HYUNDAI SONATA WAS IN MOTION. CONCERN IS THE FACT THE AIRBAG DID NOT DEPLOY APPROPRIATELY DURING A FRONT END COLLISION WHILE IN MOTION AT APPROXIMATELY 20 MILES PER HOUR; POSSIBLY RELATED TO NHTSA ACTION NUMBER EA19001, APRIL 19, 2019, REGARDING THE 'AIR BAG ACU ELECTRICAL OVERSTRESS' THAT IS CURRENTLY OPEN AND UNDER INVESTIGATION. SEE PICTURES ATTACHED.
Corrective Action:
2018 HYUNDAI SONATA WAS IN MOTION, WITH A SPEED OF APPROXIMATELY 20 MILES PER HOUR, WHEN A VEHICLE IN FRONT OF THE HYUNDAI SONATA STOPPED SUDDENLY AND THE 2018 HYUNDAI SONATA REAR ENDED THE OTHER VEHICLE. THE 2018 HYUNDAI SONATA'S AIRBAGS DID NOT DEPLOY. DAYS PRIOR TO THE MOTOR VEHICLE ACCIDENT, THE THE OWNER DISCOVERED THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT TO CREATE TENSION AFTER INITIAL APPLICATION TO SECURE SEATBELT HOWEVER, TENSION OF THE SEATBELT WAS IDENTIFIED WITH APPLICATION OF THE BRAKES, WHILE LEANING FORWARD, AND WHILE 2018 HYUNDAI SONATA WAS IN MOTION. CONCERN IS THE FACT THE AIRBAG DID NOT DEPLOY APPROPRIATELY DURING A FRONT END COLLISION WHILE IN MOTION AT APPROXIMATELY 20 MILES PER HOUR; POSSIBLY RELATED TO NHTSA ACTION NUMBER EA19001, APRIL 19, 2019, REGARDING THE 'AIR BAG ACU ELECTRICAL OVERSTRESS' THAT IS CURRENTLY OPEN AND UNDER INVESTIGATION. SEE PICTURES ATTACHED.
Additional Notes:
2018 HYUNDAI SONATA WAS IN MOTION, WITH A SPEED OF APPROXIMATELY 20 MILES PER HOUR, WHEN A VEHICLE IN FRONT OF THE HYUNDAI SONATA STOPPED SUDDENLY AND THE 2018 HYUNDAI SONATA REAR ENDED THE OTHER VEHICLE. THE 2018 HYUNDAI SONATA'S AIRBAGS DID NOT DEPLOY. DAYS PRIOR TO THE MOTOR VEHICLE ACCIDENT, THE THE OWNER DISCOVERED THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT TO CREATE TENSION AFTER INITIAL APPLICATION TO SECURE SEATBELT HOWEVER, TENSION OF THE SEATBELT WAS IDENTIFIED WITH APPLICATION OF THE BRAKES, WHILE LEANING FORWARD, AND WHILE 2018 HYUNDAI SONATA WAS IN MOTION. CONCERN IS THE FACT THE AIRBAG DID NOT DEPLOY APPROPRIATELY DURING A FRONT END COLLISION WHILE IN MOTION AT APPROXIMATELY 20 MILES PER HOUR; POSSIBLY RELATED TO NHTSA ACTION NUMBER EA19001, APRIL 19, 2019, REGARDING THE 'AIR BAG ACU ELECTRICAL OVERSTRESS' THAT IS CURRENTLY OPEN AND UNDER INVESTIGATION. SEE PICTURES ATTACHED.
Mfg Campaign: 11405161
Recall Date: Mar 27, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ONE OF MY CONTINENTAL PURE CONTACT TIRES FAILED AT HIGHWAY SPEED AT 4,926 MILES. ALL FOUR TIRES WERE PURCHASED NEW FROM MY DEALER ON 11/25/20. MILEAGE AT THAT TIME WAS 47,314. ON1/21/21 WITH AN ODOMETER READING OF 52,240, ONE TIRE DEVELOPED A LEAK AT THE INTERSECTION OF THE SIDEWALL AND TREAD -- THERE WAS NOTHING STUCK IN THE TIRE INDICATING A PUNCTURE -- YET THERE WAS A HOLE IN THE TIRE. THE TIRE COULD NOT BE FIXED SO I HAD TO BUY A DIFFERENT BRAND TIRE TO REPLACE IT BECAUSE THE TIRE SHOP DID NOT CARRY CONTINENTAL TIRES. WITH THE RECENT RECALL OF MANY TIRES BY CONTINENTAL, I AM CONCERNED THAT MY THREE REMAINING CONTINENTAL TIRES MAY NOT BE DEPENDABLE. I CONTACTED CONTINENTAL DIRECTLY AND WAS TOLD THAT THE PURE CONTACT TIRE IN MY SIZE (215/55SR17) IS NOT INCLUDED IN THE RECALL WHILE OTHER SIZES ARE INCLUDED.
Corrective Action:
ONE OF MY CONTINENTAL PURE CONTACT TIRES FAILED AT HIGHWAY SPEED AT 4,926 MILES. ALL FOUR TIRES WERE PURCHASED NEW FROM MY DEALER ON 11/25/20. MILEAGE AT THAT TIME WAS 47,314. ON1/21/21 WITH AN ODOMETER READING OF 52,240, ONE TIRE DEVELOPED A LEAK AT THE INTERSECTION OF THE SIDEWALL AND TREAD -- THERE WAS NOTHING STUCK IN THE TIRE INDICATING A PUNCTURE -- YET THERE WAS A HOLE IN THE TIRE. THE TIRE COULD NOT BE FIXED SO I HAD TO BUY A DIFFERENT BRAND TIRE TO REPLACE IT BECAUSE THE TIRE SHOP DID NOT CARRY CONTINENTAL TIRES. WITH THE RECENT RECALL OF MANY TIRES BY CONTINENTAL, I AM CONCERNED THAT MY THREE REMAINING CONTINENTAL TIRES MAY NOT BE DEPENDABLE. I CONTACTED CONTINENTAL DIRECTLY AND WAS TOLD THAT THE PURE CONTACT TIRE IN MY SIZE (215/55SR17) IS NOT INCLUDED IN THE RECALL WHILE OTHER SIZES ARE INCLUDED.
Additional Notes:
ONE OF MY CONTINENTAL PURE CONTACT TIRES FAILED AT HIGHWAY SPEED AT 4,926 MILES. ALL FOUR TIRES WERE PURCHASED NEW FROM MY DEALER ON 11/25/20. MILEAGE AT THAT TIME WAS 47,314. ON1/21/21 WITH AN ODOMETER READING OF 52,240, ONE TIRE DEVELOPED A LEAK AT THE INTERSECTION OF THE SIDEWALL AND TREAD -- THERE WAS NOTHING STUCK IN THE TIRE INDICATING A PUNCTURE -- YET THERE WAS A HOLE IN THE TIRE. THE TIRE COULD NOT BE FIXED SO I HAD TO BUY A DIFFERENT BRAND TIRE TO REPLACE IT BECAUSE THE TIRE SHOP DID NOT CARRY CONTINENTAL TIRES. WITH THE RECENT RECALL OF MANY TIRES BY CONTINENTAL, I AM CONCERNED THAT MY THREE REMAINING CONTINENTAL TIRES MAY NOT BE DEPENDABLE. I CONTACTED CONTINENTAL DIRECTLY AND WAS TOLD THAT THE PURE CONTACT TIRE IN MY SIZE (215/55SR17) IS NOT INCLUDED IN THE RECALL WHILE OTHER SIZES ARE INCLUDED.
Mfg Campaign: 11399764
Recall Date: Mar 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Corrective Action:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Additional Notes:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Mfg Campaign: 11397590
Recall Date: Feb 23, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Corrective Action:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Additional Notes:
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Mfg Campaign: 11397590
Recall Date: Feb 23, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Corrective Action:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Additional Notes:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Mfg Campaign: 11394872
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Corrective Action:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Additional Notes:
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Mfg Campaign: 11394872
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WILL NOT START WHEN KEY TURNED IN IGNITION WITH NO SOUND WHEN THE WEATHER IS UNDER 30 DEGREES. HAD IT IN THE DEALER LAST WEEK AND THEY COULD NOT FIND THE PROBLEM. STILL HAPPENING SO ITS BACK IN THE DEALER FOR 3 CONSECUTIVE DAYS AND I CANNOT TALK WITH ANYONE IN THE SERVICE DEPARTMENT. PHONE JUST RINGS THEN CUTS OFF. HAVE DONE RESEARCH AND FOUND OTHER 2018 SONATA ES OWNERS WITH THE SAME PROBLEM AND THE SOLUTION HAS BEEN THE IGNITION STARTER AND SOLENOID. WHEN REPLACED THE STARTING PROBLEM WAS SOLVED. THREE DAYS NOW AND HAVE NOT HEARD FORM THE HYUNDAI REPAIR SHOP IN BOWIE, MD. STILL HAVE MY CAR. SUCH INEFFICIENTLY WITH MECHANICS NOW DAYS.
Corrective Action:
CAR WILL NOT START WHEN KEY TURNED IN IGNITION WITH NO SOUND WHEN THE WEATHER IS UNDER 30 DEGREES. HAD IT IN THE DEALER LAST WEEK AND THEY COULD NOT FIND THE PROBLEM. STILL HAPPENING SO ITS BACK IN THE DEALER FOR 3 CONSECUTIVE DAYS AND I CANNOT TALK WITH ANYONE IN THE SERVICE DEPARTMENT. PHONE JUST RINGS THEN CUTS OFF. HAVE DONE RESEARCH AND FOUND OTHER 2018 SONATA ES OWNERS WITH THE SAME PROBLEM AND THE SOLUTION HAS BEEN THE IGNITION STARTER AND SOLENOID. WHEN REPLACED THE STARTING PROBLEM WAS SOLVED. THREE DAYS NOW AND HAVE NOT HEARD FORM THE HYUNDAI REPAIR SHOP IN BOWIE, MD. STILL HAVE MY CAR. SUCH INEFFICIENTLY WITH MECHANICS NOW DAYS.
Additional Notes:
CAR WILL NOT START WHEN KEY TURNED IN IGNITION WITH NO SOUND WHEN THE WEATHER IS UNDER 30 DEGREES. HAD IT IN THE DEALER LAST WEEK AND THEY COULD NOT FIND THE PROBLEM. STILL HAPPENING SO ITS BACK IN THE DEALER FOR 3 CONSECUTIVE DAYS AND I CANNOT TALK WITH ANYONE IN THE SERVICE DEPARTMENT. PHONE JUST RINGS THEN CUTS OFF. HAVE DONE RESEARCH AND FOUND OTHER 2018 SONATA ES OWNERS WITH THE SAME PROBLEM AND THE SOLUTION HAS BEEN THE IGNITION STARTER AND SOLENOID. WHEN REPLACED THE STARTING PROBLEM WAS SOLVED. THREE DAYS NOW AND HAVE NOT HEARD FORM THE HYUNDAI REPAIR SHOP IN BOWIE, MD. STILL HAVE MY CAR. SUCH INEFFICIENTLY WITH MECHANICS NOW DAYS.
Mfg Campaign: 11390662
Recall Date: Jan 29, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS I A PARKING AND I OPENED THE TRUNK, AFTER THAT IT WAS IMPOSSIBLE TO CLOSE IT. THE TRUNCK LATCH FAILED. IT HAS A PLASTIC PART THAT BROKE. I HAD TO PURCHASE A NEW ONE.
Corrective Action:
I WAS I A PARKING AND I OPENED THE TRUNK, AFTER THAT IT WAS IMPOSSIBLE TO CLOSE IT. THE TRUNCK LATCH FAILED. IT HAS A PLASTIC PART THAT BROKE. I HAD TO PURCHASE A NEW ONE.
Additional Notes:
I WAS I A PARKING AND I OPENED THE TRUNK, AFTER THAT IT WAS IMPOSSIBLE TO CLOSE IT. THE TRUNCK LATCH FAILED. IT HAS A PLASTIC PART THAT BROKE. I HAD TO PURCHASE A NEW ONE.
Mfg Campaign: 11389160
Recall Date: Jan 21, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING CAR ON AN INTERSTATE HIGHWAY ENGINE POWER SUDDENLY DECLINED AND VEHICLE HAD NO PICKUP. I WAS UNABLE TO KEEP UP WITH THE HIGHWAY TRAFFIC, I HAD TO TOW THE CAR TO THE DEALERSHIP FOR REPAIRS. I WAS INFORMED BY THE HYUNDAI SERVICE DEPARTMENT THAT MY CAR REQUIRED A COMPUTER SOFTWARE UPGRADE TO CORRECT THE CONDITION. APPARENTLY THEY ARE AWARE OF THIS PROBLEM BUT THERE ARE NO RECALLS CONCERNING THIS PROBLEM.
Corrective Action:
WHILE DRIVING CAR ON AN INTERSTATE HIGHWAY ENGINE POWER SUDDENLY DECLINED AND VEHICLE HAD NO PICKUP. I WAS UNABLE TO KEEP UP WITH THE HIGHWAY TRAFFIC, I HAD TO TOW THE CAR TO THE DEALERSHIP FOR REPAIRS. I WAS INFORMED BY THE HYUNDAI SERVICE DEPARTMENT THAT MY CAR REQUIRED A COMPUTER SOFTWARE UPGRADE TO CORRECT THE CONDITION. APPARENTLY THEY ARE AWARE OF THIS PROBLEM BUT THERE ARE NO RECALLS CONCERNING THIS PROBLEM.
Additional Notes:
WHILE DRIVING CAR ON AN INTERSTATE HIGHWAY ENGINE POWER SUDDENLY DECLINED AND VEHICLE HAD NO PICKUP. I WAS UNABLE TO KEEP UP WITH THE HIGHWAY TRAFFIC, I HAD TO TOW THE CAR TO THE DEALERSHIP FOR REPAIRS. I WAS INFORMED BY THE HYUNDAI SERVICE DEPARTMENT THAT MY CAR REQUIRED A COMPUTER SOFTWARE UPGRADE TO CORRECT THE CONDITION. APPARENTLY THEY ARE AWARE OF THIS PROBLEM BUT THERE ARE NO RECALLS CONCERNING THIS PROBLEM.
Mfg Campaign: 11387866
Recall Date: Jan 13, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING IN ANOTHER CITY AND MY CAR WENT INTO LIMP MODE. I HAD IT TOWED TO NEARBY DEALER AND THEY SAID I WAS LOW IN OIL, AFTER HAVING IT CHANGED AN MONTH BEFORE. THEY DID OIL CONSUMPTION TEST AND FOUND IT TO BE 1 QUART PER 1000 MILES AND LEFT THERE AND 2 MONTHS LATER HAD ANOTHER CONSUMPTION TEST DONE AFTER SEEING MY CAR WAS ONE IN THE CLASS ACTION ON ENGINE AND BEARINGS. THEY FOUND THIS ONE TO BE 1.1 QTS PER 1000 MILES. DEALER SAID NO WAY WILL THEY SEND INFO TO GET A NEW ENGINE UNDER WARRANTY. A QT A 1000 MILES SEEMS VERY EXCESSIVE. DEALER SAID THAT YOU NEED TO BE AT 1.5 QT PER 1000 WHICH WOULD BE ALMOST NO OIL WHEN I GO HAVE AN OIL CHANGE. THE VEHICLE IS ONLY 3 YEARS OLD AND 100000 MILES. THIS SEEMS LIKE TOO MUCH OIL TO BE BURNT. AND THEY KNOW THEY HAVE ENGINE ISSUES AND WILL NOT RECTIFY
Corrective Action:
I WAS DRIVING IN ANOTHER CITY AND MY CAR WENT INTO LIMP MODE. I HAD IT TOWED TO NEARBY DEALER AND THEY SAID I WAS LOW IN OIL, AFTER HAVING IT CHANGED AN MONTH BEFORE. THEY DID OIL CONSUMPTION TEST AND FOUND IT TO BE 1 QUART PER 1000 MILES AND LEFT THERE AND 2 MONTHS LATER HAD ANOTHER CONSUMPTION TEST DONE AFTER SEEING MY CAR WAS ONE IN THE CLASS ACTION ON ENGINE AND BEARINGS. THEY FOUND THIS ONE TO BE 1.1 QTS PER 1000 MILES. DEALER SAID NO WAY WILL THEY SEND INFO TO GET A NEW ENGINE UNDER WARRANTY. A QT A 1000 MILES SEEMS VERY EXCESSIVE. DEALER SAID THAT YOU NEED TO BE AT 1.5 QT PER 1000 WHICH WOULD BE ALMOST NO OIL WHEN I GO HAVE AN OIL CHANGE. THE VEHICLE IS ONLY 3 YEARS OLD AND 100000 MILES. THIS SEEMS LIKE TOO MUCH OIL TO BE BURNT. AND THEY KNOW THEY HAVE ENGINE ISSUES AND WILL NOT RECTIFY
Additional Notes:
I WAS DRIVING IN ANOTHER CITY AND MY CAR WENT INTO LIMP MODE. I HAD IT TOWED TO NEARBY DEALER AND THEY SAID I WAS LOW IN OIL, AFTER HAVING IT CHANGED AN MONTH BEFORE. THEY DID OIL CONSUMPTION TEST AND FOUND IT TO BE 1 QUART PER 1000 MILES AND LEFT THERE AND 2 MONTHS LATER HAD ANOTHER CONSUMPTION TEST DONE AFTER SEEING MY CAR WAS ONE IN THE CLASS ACTION ON ENGINE AND BEARINGS. THEY FOUND THIS ONE TO BE 1.1 QTS PER 1000 MILES. DEALER SAID NO WAY WILL THEY SEND INFO TO GET A NEW ENGINE UNDER WARRANTY. A QT A 1000 MILES SEEMS VERY EXCESSIVE. DEALER SAID THAT YOU NEED TO BE AT 1.5 QT PER 1000 WHICH WOULD BE ALMOST NO OIL WHEN I GO HAVE AN OIL CHANGE. THE VEHICLE IS ONLY 3 YEARS OLD AND 100000 MILES. THIS SEEMS LIKE TOO MUCH OIL TO BE BURNT. AND THEY KNOW THEY HAVE ENGINE ISSUES AND WILL NOT RECTIFY
Mfg Campaign: 11382856
Recall Date: Dec 10, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING FROM A STOPPED POSITION THE VEHICLE SHUDDERS OR STUTTERS BEFORE PROPER ACCELERATION IS ACHIEVED. I OWNED A FORD FIESTA THAT DID THE SAME THING AND IT TURNED OUT TO BE THE CLUTCH. IS THAT A POSSIBILITY WITH MY SONATA?
Corrective Action:
WHEN ACCELERATING FROM A STOPPED POSITION THE VEHICLE SHUDDERS OR STUTTERS BEFORE PROPER ACCELERATION IS ACHIEVED. I OWNED A FORD FIESTA THAT DID THE SAME THING AND IT TURNED OUT TO BE THE CLUTCH. IS THAT A POSSIBILITY WITH MY SONATA?
Additional Notes:
WHEN ACCELERATING FROM A STOPPED POSITION THE VEHICLE SHUDDERS OR STUTTERS BEFORE PROPER ACCELERATION IS ACHIEVED. I OWNED A FORD FIESTA THAT DID THE SAME THING AND IT TURNED OUT TO BE THE CLUTCH. IS THAT A POSSIBILITY WITH MY SONATA?
Mfg Campaign: 11382760
Recall Date: Dec 9, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Corrective Action:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Additional Notes:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Mfg Campaign: 11378237
Recall Date: Dec 7, 2020
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Corrective Action:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Additional Notes:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Mfg Campaign: 11378237
Recall Date: Dec 7, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Corrective Action:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Additional Notes:
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Mfg Campaign: 11378237
Recall Date: Dec 7, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING NORTH ON INTERSTATE 530 IN ARKANSAS, ABOUT 40 MILES SOUTH OF CLINTON LIBRARY THERE WAS A SUDDEN EXPLOSION OF GLASS FROM THE SUNROOF. THE INTERNAL VISOR WAS OPEN AND GLASS BEGAN TO POUR INTO MY LAP, SHIRT AND THE OTHER SEATS IN THE VEHICLE. I SCREAMED IN FEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WERE NO OTHER VEHICLES IN FRONT OF OR BEHIND ME AT THE TIME.
Corrective Action:
DRIVING NORTH ON INTERSTATE 530 IN ARKANSAS, ABOUT 40 MILES SOUTH OF CLINTON LIBRARY THERE WAS A SUDDEN EXPLOSION OF GLASS FROM THE SUNROOF. THE INTERNAL VISOR WAS OPEN AND GLASS BEGAN TO POUR INTO MY LAP, SHIRT AND THE OTHER SEATS IN THE VEHICLE. I SCREAMED IN FEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WERE NO OTHER VEHICLES IN FRONT OF OR BEHIND ME AT THE TIME.
Additional Notes:
DRIVING NORTH ON INTERSTATE 530 IN ARKANSAS, ABOUT 40 MILES SOUTH OF CLINTON LIBRARY THERE WAS A SUDDEN EXPLOSION OF GLASS FROM THE SUNROOF. THE INTERNAL VISOR WAS OPEN AND GLASS BEGAN TO POUR INTO MY LAP, SHIRT AND THE OTHER SEATS IN THE VEHICLE. I SCREAMED IN FEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WERE NO OTHER VEHICLES IN FRONT OF OR BEHIND ME AT THE TIME.
Mfg Campaign: 11365459
Recall Date: Oct 20, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUNK LATCH LOCKING ARM CAN BREAK WITH FEW MILES ON THE ODOMETER. WHEN THE ARM BREAKS DUE TO IT BEING PLASTIC CONNECTING TO METAL VIA A STRONG TENSION SPRING, THE EMERGENCY TRUNK RELEASE LEVER IS DEFEATED AND THE TRUNK CANNOT BE OPENED, OR CLOSED IF IT BROKE WHILE OPEN.
Corrective Action:
TRUNK LATCH LOCKING ARM CAN BREAK WITH FEW MILES ON THE ODOMETER. WHEN THE ARM BREAKS DUE TO IT BEING PLASTIC CONNECTING TO METAL VIA A STRONG TENSION SPRING, THE EMERGENCY TRUNK RELEASE LEVER IS DEFEATED AND THE TRUNK CANNOT BE OPENED, OR CLOSED IF IT BROKE WHILE OPEN.
Additional Notes:
TRUNK LATCH LOCKING ARM CAN BREAK WITH FEW MILES ON THE ODOMETER. WHEN THE ARM BREAKS DUE TO IT BEING PLASTIC CONNECTING TO METAL VIA A STRONG TENSION SPRING, THE EMERGENCY TRUNK RELEASE LEVER IS DEFEATED AND THE TRUNK CANNOT BE OPENED, OR CLOSED IF IT BROKE WHILE OPEN.
Mfg Campaign: 11362550
Recall Date: Oct 3, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I TURNED ON MY CAR AND THE MALFUNCTION INDICATOR LIGHT TURNED ON MY DASH BOARD. I PUT THE CAR IN REVERSE AND IGNORED IT. KEPT DRIVING. THE CAR TURNED OFF COMPLETELY WHEN I WAS TURNINGIN IN A BUSY INTERSECTION. I TURNED IT ON AGAIN AND IT DIDN'T WANT TO EXCELERATE.
Corrective Action:
I TURNED ON MY CAR AND THE MALFUNCTION INDICATOR LIGHT TURNED ON MY DASH BOARD. I PUT THE CAR IN REVERSE AND IGNORED IT. KEPT DRIVING. THE CAR TURNED OFF COMPLETELY WHEN I WAS TURNINGIN IN A BUSY INTERSECTION. I TURNED IT ON AGAIN AND IT DIDN'T WANT TO EXCELERATE.
Additional Notes:
I TURNED ON MY CAR AND THE MALFUNCTION INDICATOR LIGHT TURNED ON MY DASH BOARD. I PUT THE CAR IN REVERSE AND IGNORED IT. KEPT DRIVING. THE CAR TURNED OFF COMPLETELY WHEN I WAS TURNINGIN IN A BUSY INTERSECTION. I TURNED IT ON AGAIN AND IT DIDN'T WANT TO EXCELERATE.
Mfg Campaign: 11361004
Recall Date: Sep 24, 2020
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT LENS HAS A PROJECTION IN THE MIDDLE OF THE LENS THAT INTERFERES WITH AND IS VERY DISTRACTING TO THE LIGHTED FIELD OF VISION. HYUNDAI MECHANICS HAVE TIOLD ME THEY'VE GOTTEN MANY COMPLAINTS FROM DRIVERS, BUT HYUNDAI REFUSES TO CORRECT IT. I FILED A FORMAL COMPLAINT WITH HYUNDAI, AND THEY GAVE A VERY DUBIOUS AND WEAK EXCUSE FOR THE DEFECT. THEY RESPONDED IN WRITING TO ME "THE BLACK HALF-MOON TRIANGULAR IMAGE IS DESIGNED TO PREVENT GLARE TO THE VEHICLE TRAVELING IN THE OPPOSITE DIRECTION. HYUNDAI MOTOR AMERICA IS UNABLE TO REPLACE THE HEADLAMP ASSEMBLY FOR CONCERNS RELATED TO THE HALF-MOON/TRIANGULAR SHADOW." THIS RESPONSE DEFIES LOGIC AND IT APPEARS TO BE AN AFTER THE FACT FABRICATED RESPONSE SO THAT THEY DON'T HAVE TO CORRECT THE DESIGN FLAW. THIS FLAW IS OBVIOUSLY ONLY OBSERVABLE DURING NIGHT DRIVING.
Corrective Action:
HEADLIGHT LENS HAS A PROJECTION IN THE MIDDLE OF THE LENS THAT INTERFERES WITH AND IS VERY DISTRACTING TO THE LIGHTED FIELD OF VISION. HYUNDAI MECHANICS HAVE TIOLD ME THEY'VE GOTTEN MANY COMPLAINTS FROM DRIVERS, BUT HYUNDAI REFUSES TO CORRECT IT. I FILED A FORMAL COMPLAINT WITH HYUNDAI, AND THEY GAVE A VERY DUBIOUS AND WEAK EXCUSE FOR THE DEFECT. THEY RESPONDED IN WRITING TO ME "THE BLACK HALF-MOON TRIANGULAR IMAGE IS DESIGNED TO PREVENT GLARE TO THE VEHICLE TRAVELING IN THE OPPOSITE DIRECTION. HYUNDAI MOTOR AMERICA IS UNABLE TO REPLACE THE HEADLAMP ASSEMBLY FOR CONCERNS RELATED TO THE HALF-MOON/TRIANGULAR SHADOW." THIS RESPONSE DEFIES LOGIC AND IT APPEARS TO BE AN AFTER THE FACT FABRICATED RESPONSE SO THAT THEY DON'T HAVE TO CORRECT THE DESIGN FLAW. THIS FLAW IS OBVIOUSLY ONLY OBSERVABLE DURING NIGHT DRIVING.
Additional Notes:
HEADLIGHT LENS HAS A PROJECTION IN THE MIDDLE OF THE LENS THAT INTERFERES WITH AND IS VERY DISTRACTING TO THE LIGHTED FIELD OF VISION. HYUNDAI MECHANICS HAVE TIOLD ME THEY'VE GOTTEN MANY COMPLAINTS FROM DRIVERS, BUT HYUNDAI REFUSES TO CORRECT IT. I FILED A FORMAL COMPLAINT WITH HYUNDAI, AND THEY GAVE A VERY DUBIOUS AND WEAK EXCUSE FOR THE DEFECT. THEY RESPONDED IN WRITING TO ME "THE BLACK HALF-MOON TRIANGULAR IMAGE IS DESIGNED TO PREVENT GLARE TO THE VEHICLE TRAVELING IN THE OPPOSITE DIRECTION. HYUNDAI MOTOR AMERICA IS UNABLE TO REPLACE THE HEADLAMP ASSEMBLY FOR CONCERNS RELATED TO THE HALF-MOON/TRIANGULAR SHADOW." THIS RESPONSE DEFIES LOGIC AND IT APPEARS TO BE AN AFTER THE FACT FABRICATED RESPONSE SO THAT THEY DON'T HAVE TO CORRECT THE DESIGN FLAW. THIS FLAW IS OBVIOUSLY ONLY OBSERVABLE DURING NIGHT DRIVING.
Mfg Campaign: 11360806
Recall Date: Sep 23, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I GET A HEV WARNING TELLING ME TO SHUTDOWN MY CAR. WHEN THIS HAPPENS MY VEHIVAL NO LONGER ENGAGES THE GAS PART OF MY MOTOR, THE CAR GIVES ME MULTIPLE DISTRACTING NOISES. AFTER TURNING THE CAR OFF AND BACK ON IMMEDIATELY THE GASOLINE SIDE OF MY MOTOR IS WORKING AGAIN.. P2600 POPS UP ON MY SCANNER AND THE CHECK ENGINE LIGHT REMAINS ON TILL ABOUT 4 IGNITION CYCLES WITH SOME DRIVE TIME. ALMOST ONCE, AND SOMETIMES TWICE A DAY FOR THE PAST THREE DAYS THIS HAS BEEN AN ISSUE.
Corrective Action:
I GET A HEV WARNING TELLING ME TO SHUTDOWN MY CAR. WHEN THIS HAPPENS MY VEHIVAL NO LONGER ENGAGES THE GAS PART OF MY MOTOR, THE CAR GIVES ME MULTIPLE DISTRACTING NOISES. AFTER TURNING THE CAR OFF AND BACK ON IMMEDIATELY THE GASOLINE SIDE OF MY MOTOR IS WORKING AGAIN.. P2600 POPS UP ON MY SCANNER AND THE CHECK ENGINE LIGHT REMAINS ON TILL ABOUT 4 IGNITION CYCLES WITH SOME DRIVE TIME. ALMOST ONCE, AND SOMETIMES TWICE A DAY FOR THE PAST THREE DAYS THIS HAS BEEN AN ISSUE.
Additional Notes:
I GET A HEV WARNING TELLING ME TO SHUTDOWN MY CAR. WHEN THIS HAPPENS MY VEHIVAL NO LONGER ENGAGES THE GAS PART OF MY MOTOR, THE CAR GIVES ME MULTIPLE DISTRACTING NOISES. AFTER TURNING THE CAR OFF AND BACK ON IMMEDIATELY THE GASOLINE SIDE OF MY MOTOR IS WORKING AGAIN.. P2600 POPS UP ON MY SCANNER AND THE CHECK ENGINE LIGHT REMAINS ON TILL ABOUT 4 IGNITION CYCLES WITH SOME DRIVE TIME. ALMOST ONCE, AND SOMETIMES TWICE A DAY FOR THE PAST THREE DAYS THIS HAS BEEN AN ISSUE.
Mfg Campaign: 11355668
Recall Date: Sep 17, 2020
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