Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above “L”. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I’m driving, I’ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I’m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it’s a matter of time before it leaves me stranded on the highway again.
Corrective Action:
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above “L”. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I’m driving, I’ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I’m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it’s a matter of time before it leaves me stranded on the highway again.
Additional Notes:
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above “L”. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I’m driving, I’ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I’m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it’s a matter of time before it leaves me stranded on the highway again.
Mfg Campaign: 11587000
Recall Date: May 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Corrective Action:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Additional Notes:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Mfg Campaign: 11586305
Recall Date: May 1, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Corrective Action:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Additional Notes:
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Mfg Campaign: 11586305
Recall Date: May 1, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle was losing forward momentum. The contact depressed the accelerator pedal but the vehicle was still losing forward momentum and then stalled. The contact stated that he was able to coast to the side of the road. The contact attempted to restart the vehicle but was unable after several attempts. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a hole in the valve. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle was losing forward momentum. The contact depressed the accelerator pedal but the vehicle was still losing forward momentum and then stalled. The contact stated that he was able to coast to the side of the road. The contact attempted to restart the vehicle but was unable after several attempts. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a hole in the valve. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle was losing forward momentum. The contact depressed the accelerator pedal but the vehicle was still losing forward momentum and then stalled. The contact stated that he was able to coast to the side of the road. The contact attempted to restart the vehicle but was unable after several attempts. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a hole in the valve. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11584666
Recall Date: Apr 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle eventually started. The failure had been persistent since December 2022. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee. The contact declined to pay the diagnostic fee because the vehicle was under warranty at the time. The contact purchased a new battery, and the battery was replaced; however, the failure reoccurred. In addition, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle eventually started. The failure had been persistent since December 2022. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee. The contact declined to pay the diagnostic fee because the vehicle was under warranty at the time. The contact purchased a new battery, and the battery was replaced; however, the failure reoccurred. In addition, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle eventually started. The failure had been persistent since December 2022. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee. The contact declined to pay the diagnostic fee because the vehicle was under warranty at the time. The contact purchased a new battery, and the battery was replaced; however, the failure reoccurred. In addition, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Mfg Campaign: 11583875
Recall Date: Apr 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I had just taken my 2018 Hyundai Sonata through the brushless car wash at Marion Ford-Hyundai in Marion, Illinois. As I exited the car wash, I noticed that the engine light had come on. When I took the car out on the highway, it accelerated very slowly and would only reach a speed of about 50 miles per hour. I called the service department at the dealership about what had happened and they told me the knock sensor had shorted out and for safety to the engine, would only allow me to go about 50 miles per hour, and to drive it as little as possible until it was repaired. They said that they had several other Sonatas in the shop with the exact same problem. The car was, and still is, under warranty, so it was repaired for free. It took about a month for them to get to my car, due in part to the other Sonatas waiting for the same problem to be repaired. The second time it happened I was driving home and went through some water on the highway at about 55 miles per hour, and the engine light came on and the car instantly decelerated to about 45 miles per hour. Same problem. The dealer again repaired the car for free. My two biggest concerns are how much it's going to cost me to have the repair done after the car's warranty expires, and, more importantly, what if the problem occurs in fast city traffic, such as in Covington, KY, where you have to drive 80 mph to keep from being a traffic hazard, or some other similar situation, such as interstate highway travel. Rapid deceleration in fast traffic can be deadly, and I don't like the thought of being killed or stranded in the middle of nowhere due to a design flaw by Hyundai. Can't Hyundai be made to fix the problem at no cost to the vehicle owners, to make the cars safer? I hardly drive the car in the rain any more. By the way, I don't have the exact dates these incidents occurred, only that they were, the best I can remember, in 2022 and 2023.
Corrective Action:
I had just taken my 2018 Hyundai Sonata through the brushless car wash at Marion Ford-Hyundai in Marion, Illinois. As I exited the car wash, I noticed that the engine light had come on. When I took the car out on the highway, it accelerated very slowly and would only reach a speed of about 50 miles per hour. I called the service department at the dealership about what had happened and they told me the knock sensor had shorted out and for safety to the engine, would only allow me to go about 50 miles per hour, and to drive it as little as possible until it was repaired. They said that they had several other Sonatas in the shop with the exact same problem. The car was, and still is, under warranty, so it was repaired for free. It took about a month for them to get to my car, due in part to the other Sonatas waiting for the same problem to be repaired. The second time it happened I was driving home and went through some water on the highway at about 55 miles per hour, and the engine light came on and the car instantly decelerated to about 45 miles per hour. Same problem. The dealer again repaired the car for free. My two biggest concerns are how much it's going to cost me to have the repair done after the car's warranty expires, and, more importantly, what if the problem occurs in fast city traffic, such as in Covington, KY, where you have to drive 80 mph to keep from being a traffic hazard, or some other similar situation, such as interstate highway travel. Rapid deceleration in fast traffic can be deadly, and I don't like the thought of being killed or stranded in the middle of nowhere due to a design flaw by Hyundai. Can't Hyundai be made to fix the problem at no cost to the vehicle owners, to make the cars safer? I hardly drive the car in the rain any more. By the way, I don't have the exact dates these incidents occurred, only that they were, the best I can remember, in 2022 and 2023.
Additional Notes:
I had just taken my 2018 Hyundai Sonata through the brushless car wash at Marion Ford-Hyundai in Marion, Illinois. As I exited the car wash, I noticed that the engine light had come on. When I took the car out on the highway, it accelerated very slowly and would only reach a speed of about 50 miles per hour. I called the service department at the dealership about what had happened and they told me the knock sensor had shorted out and for safety to the engine, would only allow me to go about 50 miles per hour, and to drive it as little as possible until it was repaired. They said that they had several other Sonatas in the shop with the exact same problem. The car was, and still is, under warranty, so it was repaired for free. It took about a month for them to get to my car, due in part to the other Sonatas waiting for the same problem to be repaired. The second time it happened I was driving home and went through some water on the highway at about 55 miles per hour, and the engine light came on and the car instantly decelerated to about 45 miles per hour. Same problem. The dealer again repaired the car for free. My two biggest concerns are how much it's going to cost me to have the repair done after the car's warranty expires, and, more importantly, what if the problem occurs in fast city traffic, such as in Covington, KY, where you have to drive 80 mph to keep from being a traffic hazard, or some other similar situation, such as interstate highway travel. Rapid deceleration in fast traffic can be deadly, and I don't like the thought of being killed or stranded in the middle of nowhere due to a design flaw by Hyundai. Can't Hyundai be made to fix the problem at no cost to the vehicle owners, to make the cars safer? I hardly drive the car in the rain any more. By the way, I don't have the exact dates these incidents occurred, only that they were, the best I can remember, in 2022 and 2023.
Mfg Campaign: 11583123
Recall Date: Apr 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle is disposing oil really fast every 3 weeks I put 2 quarts in. A whole lot of dark smoke comes out when the car is 1st cranked up. Oil light flases constantly off and on in like a second. You would miss it if you blink twice. At least it should stay on to warn you of that their is no oil in the vehicle. Check the oil stick, bone dry. No leaks, no cracks, I took it to the shop and the repairs is really a 1 new motor
Corrective Action:
The vehicle is disposing oil really fast every 3 weeks I put 2 quarts in. A whole lot of dark smoke comes out when the car is 1st cranked up. Oil light flases constantly off and on in like a second. You would miss it if you blink twice. At least it should stay on to warn you of that their is no oil in the vehicle. Check the oil stick, bone dry. No leaks, no cracks, I took it to the shop and the repairs is really a 1 new motor
Additional Notes:
The vehicle is disposing oil really fast every 3 weeks I put 2 quarts in. A whole lot of dark smoke comes out when the car is 1st cranked up. Oil light flases constantly off and on in like a second. You would miss it if you blink twice. At least it should stay on to warn you of that their is no oil in the vehicle. Check the oil stick, bone dry. No leaks, no cracks, I took it to the shop and the repairs is really a 1 new motor
Mfg Campaign: 11580779
Recall Date: Apr 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine of my 2018 Hyundai Sonata has been losing oil at a significant rate. By the time I take my car in for a regular oil change the oil is either completely out or nearly out. I contacted Hyundai regarding an oil consumption test which is what was recommended to me by Hyundai corporate when I called to report the problem. Hyundai has completed the oil consumption test and although they stated that it is consuming oil at a higher than normal rate, it still meets their “standard” and the recommendation that they have was to fill up my oil every time I put gas in my car which is an unreasonable expectation . The safety risk is significant. Although Hyundai recognizes this is an issue, they have said that there is nothing they can do. For a vehicle that has only 79,000 miles on it, there is no indication of where the oil is leaking to. During my last oil change, valvoline stated that this is a known issue and that the oil leaks into the engine of the vehicle. Hyundai inspected the vehicle and again stated that although it is burning oil off at a higher than normal rate, their standards state that it is not burning off enough to warrant an engine repair. The oil warning light did appear just before my last oil change which was approximately January 2024. When the light came on, I immediately scheduled an oil change and that is when I was first made aware that this was a known issue with certain Hyundai models
Corrective Action:
The engine of my 2018 Hyundai Sonata has been losing oil at a significant rate. By the time I take my car in for a regular oil change the oil is either completely out or nearly out. I contacted Hyundai regarding an oil consumption test which is what was recommended to me by Hyundai corporate when I called to report the problem. Hyundai has completed the oil consumption test and although they stated that it is consuming oil at a higher than normal rate, it still meets their “standard” and the recommendation that they have was to fill up my oil every time I put gas in my car which is an unreasonable expectation . The safety risk is significant. Although Hyundai recognizes this is an issue, they have said that there is nothing they can do. For a vehicle that has only 79,000 miles on it, there is no indication of where the oil is leaking to. During my last oil change, valvoline stated that this is a known issue and that the oil leaks into the engine of the vehicle. Hyundai inspected the vehicle and again stated that although it is burning oil off at a higher than normal rate, their standards state that it is not burning off enough to warrant an engine repair. The oil warning light did appear just before my last oil change which was approximately January 2024. When the light came on, I immediately scheduled an oil change and that is when I was first made aware that this was a known issue with certain Hyundai models
Additional Notes:
The engine of my 2018 Hyundai Sonata has been losing oil at a significant rate. By the time I take my car in for a regular oil change the oil is either completely out or nearly out. I contacted Hyundai regarding an oil consumption test which is what was recommended to me by Hyundai corporate when I called to report the problem. Hyundai has completed the oil consumption test and although they stated that it is consuming oil at a higher than normal rate, it still meets their “standard” and the recommendation that they have was to fill up my oil every time I put gas in my car which is an unreasonable expectation . The safety risk is significant. Although Hyundai recognizes this is an issue, they have said that there is nothing they can do. For a vehicle that has only 79,000 miles on it, there is no indication of where the oil is leaking to. During my last oil change, valvoline stated that this is a known issue and that the oil leaks into the engine of the vehicle. Hyundai inspected the vehicle and again stated that although it is burning oil off at a higher than normal rate, their standards state that it is not burning off enough to warrant an engine repair. The oil warning light did appear just before my last oil change which was approximately January 2024. When the light came on, I immediately scheduled an oil change and that is when I was first made aware that this was a known issue with certain Hyundai models
Mfg Campaign: 11579635
Recall Date: Mar 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Corrective Action:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Additional Notes:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Mfg Campaign: 11578109
Recall Date: Mar 18, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Corrective Action:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Additional Notes:
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Mfg Campaign: 11578109
Recall Date: Mar 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Corrective Action:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Additional Notes:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Mfg Campaign: 11577822
Recall Date: Mar 17, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Corrective Action:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Additional Notes:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Mfg Campaign: 11577822
Recall Date: Mar 17, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Corrective Action:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Additional Notes:
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Mfg Campaign: 11577822
Recall Date: Mar 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failed, vehicle towed to Hyundai Daytona Beach Florida on [XXX], vehicle under warranty and part of class action suit. Multiple inquiries to dealer and complaint filed with Hyundai North America, Hyundai and dealer have failed to replace engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine failed, vehicle towed to Hyundai Daytona Beach Florida on [XXX], vehicle under warranty and part of class action suit. Multiple inquiries to dealer and complaint filed with Hyundai North America, Hyundai and dealer have failed to replace engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine failed, vehicle towed to Hyundai Daytona Beach Florida on [XXX], vehicle under warranty and part of class action suit. Multiple inquiries to dealer and complaint filed with Hyundai North America, Hyundai and dealer have failed to replace engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577862
Recall Date: Mar 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have an oil leak. After getting an oil change I have to add 1-2 quarts of oil before my next oil change. I do have my oil change as recommended. This has happened so far on the last 3 oil changes I’ve done.
Corrective Action:
I have an oil leak. After getting an oil change I have to add 1-2 quarts of oil before my next oil change. I do have my oil change as recommended. This has happened so far on the last 3 oil changes I’ve done.
Additional Notes:
I have an oil leak. After getting an oil change I have to add 1-2 quarts of oil before my next oil change. I do have my oil change as recommended. This has happened so far on the last 3 oil changes I’ve done.
Mfg Campaign: 11577784
Recall Date: Mar 16, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Corrective Action:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Additional Notes:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Mfg Campaign: 11577300
Recall Date: Mar 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Corrective Action:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Additional Notes:
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Mfg Campaign: 11577300
Recall Date: Mar 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576236
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576236
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576236
Recall Date: Mar 8, 2024
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