Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 221/010G
Recall Date: Mar 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 191
Recall Date: Apr 9, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 190
Recall Date: Feb 28, 2020
Consumer Complaints
198 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I took my vehicle into the dealership when it was under 12,000 miles for another issue and mentioned a problem with the headlight on the right fogging up with moisture. I was immediately told that this had to be seen with their eyes because light cost more than $1,000. It has continued for over 1 1/2 years. Early this month, I took a picture at night and in the morning. The service manager wanted to add another hoop; can you get a picture of the water in it? The water is droplets on the light, decreasing visibility on the road. Pictures are attached. There is one picture that shows the left headlight with no issue.
Corrective Action:
I took my vehicle into the dealership when it was under 12,000 miles for another issue and mentioned a problem with the headlight on the right fogging up with moisture. I was immediately told that this had to be seen with their eyes because light cost more than $1,000. It has continued for over 1 1/2 years. Early this month, I took a picture at night and in the morning. The service manager wanted to add another hoop; can you get a picture of the water in it? The water is droplets on the light, decreasing visibility on the road. Pictures are attached. There is one picture that shows the left headlight with no issue.
Additional Notes:
I took my vehicle into the dealership when it was under 12,000 miles for another issue and mentioned a problem with the headlight on the right fogging up with moisture. I was immediately told that this had to be seen with their eyes because light cost more than $1,000. It has continued for over 1 1/2 years. Early this month, I took a picture at night and in the morning. The service manager wanted to add another hoop; can you get a picture of the water in it? The water is droplets on the light, decreasing visibility on the road. Pictures are attached. There is one picture that shows the left headlight with no issue.
Mfg Campaign: 11497838
Recall Date: Dec 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Corrective Action:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Additional Notes:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Mfg Campaign: 11489948
Recall Date: Oct 19, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Consequences:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Corrective Action:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Additional Notes:
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO GRINDING NOISE WHILE DRIVING. THE CONSUMER STATED UPON INSPECTION BY TOYOTA, IT WAS DISCOVERED THAT THE UNDERSHIELD HAD COME LOOSE AND DRAGGING.
Mfg Campaign: 11489948
Recall Date: Oct 19, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
2020 Sonata......Steering wheel has started to make a raspy, rubbing noise when turned. When researching this problem on U tube, it is apparently a fairly common problem with Hyundai vehicles. The fix requires that a bearing in the steering be replaced. If not replaced I would imagine that the bearing would eventually seize up and the car could not be steered. I checked with local dealership and they were not aware of the problem and couldn't tell me if it would be covered by my warranty. I only have 9500 miles on the vehicle.
Corrective Action:
2020 Sonata......Steering wheel has started to make a raspy, rubbing noise when turned. When researching this problem on U tube, it is apparently a fairly common problem with Hyundai vehicles. The fix requires that a bearing in the steering be replaced. If not replaced I would imagine that the bearing would eventually seize up and the car could not be steered. I checked with local dealership and they were not aware of the problem and couldn't tell me if it would be covered by my warranty. I only have 9500 miles on the vehicle.
Additional Notes:
2020 Sonata......Steering wheel has started to make a raspy, rubbing noise when turned. When researching this problem on U tube, it is apparently a fairly common problem with Hyundai vehicles. The fix requires that a bearing in the steering be replaced. If not replaced I would imagine that the bearing would eventually seize up and the car could not be steered. I checked with local dealership and they were not aware of the problem and couldn't tell me if it would be covered by my warranty. I only have 9500 miles on the vehicle.
Mfg Campaign: 11488279
Recall Date: Oct 6, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The Panoramic sunroof has a line fracture crack which exploded for unknown reasons. A rock or any foreign object DID NOT hit the sunroof to cause it to shatter. Residue from the glass shattering got into my eyes. Freeman Hyundai stated that an object hit the sunroof it would not be covered under their warranty. A object did not hit the sunroof and it looks like Hyundai has a history of sunroof shattering unexpectedly. There were no warning signs prior to the sunroof shattering.
Corrective Action:
The Panoramic sunroof has a line fracture crack which exploded for unknown reasons. A rock or any foreign object DID NOT hit the sunroof to cause it to shatter. Residue from the glass shattering got into my eyes. Freeman Hyundai stated that an object hit the sunroof it would not be covered under their warranty. A object did not hit the sunroof and it looks like Hyundai has a history of sunroof shattering unexpectedly. There were no warning signs prior to the sunroof shattering.
Additional Notes:
The Panoramic sunroof has a line fracture crack which exploded for unknown reasons. A rock or any foreign object DID NOT hit the sunroof to cause it to shatter. Residue from the glass shattering got into my eyes. Freeman Hyundai stated that an object hit the sunroof it would not be covered under their warranty. A object did not hit the sunroof and it looks like Hyundai has a history of sunroof shattering unexpectedly. There were no warning signs prior to the sunroof shattering.
Mfg Campaign: 11486490
Recall Date: Sep 26, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Corrective Action:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Additional Notes:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Mfg Campaign: 11485882
Recall Date: Sep 22, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Corrective Action:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Additional Notes:
The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.
Mfg Campaign: 11485882
Recall Date: Sep 22, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Corrective Action:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Additional Notes:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Mfg Campaign: 11483895
Recall Date: Sep 11, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Corrective Action:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Additional Notes:
Steering parts being replaced many times, and the engine oil is low after I just got an oil change a week ago. Excessive engine oil usage with no idea where it is going.
Mfg Campaign: 11483895
Recall Date: Sep 11, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Mfg Campaign: 11481137
Recall Date: Aug 25, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 Hyundai Sonata. The contact stated that while her husband was driving 75 MPH, the brake warning light appeared on the instrument panel as the vehicle began to hesitate upon depression of the accelerator pedal. The contact stated that the vehicle decelerated to 20 MPH as her husband pulled to the side of the highway and turned off the vehicle. The contact called the dealer and was given suggestions on how to correct the failure; however, none of the options worked. After some time, her husband restarted the vehicle and the vehicle resumed normal operation. The next day, the contact stated that the brake light returned upon start of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
Mfg Campaign: 11481137
Recall Date: Aug 25, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Corrective Action:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Additional Notes:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Mfg Campaign: 11477596
Recall Date: Aug 4, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Corrective Action:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Additional Notes:
When accelerating hard (pedal to the floor) from approximately 55 mph, the transmission may not downshift correctly and loses power causing a safety issue. When attempting to continue accelerate at full throttle, the RPMs hang while simultaneously losing vehicle speed. Other symptoms noticed were slight vehicle jerkiness from RPMs bouncing up and down a couple of hundred RPMs. When letting off of the accelerator to a "normal" depression level, the vehicle upshifts into an appropriate gear and will gain speed (though sluggish). In the same drive (meaning the ignition was not turned off then back on) , if attempting to push accelerator to the floor, the same results happen as stated before. Also in the same drive (after exiting the highway), from a stop at a red light I tested the issue again with the same results. No warning lights, messages, or other symptoms were present to indicate a malfunction. My safety was at risk because I merged onto the highway and noticed another vehicle approaching me at an unsafe pace. Due to the issue, the car had to hit their brakes hard to avoid a crash. This is also a safety risk because if it happens from a stop, the car may fail to accelerate appropriately when turning in front of traffic. The problem has not be reproduced, confirmed or inspected by anyone besides myself. A video of the issue as it occurred was recorded. This issue is not consistent and has happened twice in approximately 3 months. My Hyundai dealership's service department suggested the car may have went into "limp mode." Given the inconsistent nature of the issue, I did not schedule an appointment to have it looked at because I would have been charged if nothing was found.
Mfg Campaign: 11477596
Recall Date: Aug 4, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Corrective Action:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Additional Notes:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Mfg Campaign: 11475784
Recall Date: Jul 25, 2022
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Corrective Action:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Additional Notes:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Mfg Campaign: 11475784
Recall Date: Jul 25, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Corrective Action:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Additional Notes:
I first begin having an issue with the idle speed. It would jump up to 1,500 RPM, which is twice the normal 750 RPM level It started almost from the very beginning when I purchased this car new in early 2020. I mentioned it at first oil change at dealer at 3,500 miles. I was told it was normal. In the beginning it would come and go. Sometimes not happening for weeks in-between episodes. Then it started to have the check engine light come on after it would happen and stay on. I took it back while light was still on and they kept the car for several days. Said it was the EPV valve and replaced it. Car operated fine for a few days then started up again. It also started to idle up and down from 1500 down to 500 in a rapid succession. I was able to get it to stop sometimes by turning engine off and them back on. Again I contacted dealership and took car back in. They gave me a loaner car and kept my car for over a month. This time they replaced the computer they told me. I did not have car for more than a week before it started doing it again. It has gradually gotten worse and happens more often now. It has also started to have the Forward Collision Avoidance warning come on in addition to check engine light as well. Just this week it actually just died on me while driving and forced me to pull to side of road. Turn off the engine and restart the engine. This happen 3 times in succession. Dealership does not seem to have any idea on what is going on and have been not very helpful. 3 week wait to get an appointment to bring in and no loaner cars available. This problem with the 2020 vehicle is very dangerous. It can idle up at anytime and car will lurch, requiring forceful brakeing . Car dying while driving and losing power as well.
Mfg Campaign: 11475784
Recall Date: Jul 25, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
while driving to work on 05.20.2022 my sunroof exploded for no apparent reason. I called my insurance company and they told me to take it to my dealership. so I did.
Corrective Action:
while driving to work on 05.20.2022 my sunroof exploded for no apparent reason. I called my insurance company and they told me to take it to my dealership. so I did.
Additional Notes:
while driving to work on 05.20.2022 my sunroof exploded for no apparent reason. I called my insurance company and they told me to take it to my dealership. so I did.
Mfg Campaign: 11465621
Recall Date: May 22, 2022
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Whenever I am close to a Tesla in traffic or at a stoplight, my parking sensors go off. I believe that the frequency of my Sonata parking sensors is being interfered with by Tesla sensors. This could lead to unexpected braking in traffic. This problem has not been reproduced by a dealer or independent service center. It has not been inspected by the manufacturer, police, or insurance representatives. Warning sensors go off.
Corrective Action:
Whenever I am close to a Tesla in traffic or at a stoplight, my parking sensors go off. I believe that the frequency of my Sonata parking sensors is being interfered with by Tesla sensors. This could lead to unexpected braking in traffic. This problem has not been reproduced by a dealer or independent service center. It has not been inspected by the manufacturer, police, or insurance representatives. Warning sensors go off.
Additional Notes:
Whenever I am close to a Tesla in traffic or at a stoplight, my parking sensors go off. I believe that the frequency of my Sonata parking sensors is being interfered with by Tesla sensors. This could lead to unexpected braking in traffic. This problem has not been reproduced by a dealer or independent service center. It has not been inspected by the manufacturer, police, or insurance representatives. Warning sensors go off.
Mfg Campaign: 11465262
Recall Date: May 19, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Car is 20 months old and in that period the car has experienced on at least 3 occasions a problem with acceleration. After stopping and then attempting to accelerate the transmission had a problem engaging and increasing speed. It took probably 30-40 seconds to get from zero to 25 or so then engaged back to normal. Obviously dangerous if getting onto highway or turning in traffic. Dealership cannot replicate problem so they cannot analyze. Last instance was about 2 months ago March 2022. Similar to other incidents posted here.
Corrective Action:
Car is 20 months old and in that period the car has experienced on at least 3 occasions a problem with acceleration. After stopping and then attempting to accelerate the transmission had a problem engaging and increasing speed. It took probably 30-40 seconds to get from zero to 25 or so then engaged back to normal. Obviously dangerous if getting onto highway or turning in traffic. Dealership cannot replicate problem so they cannot analyze. Last instance was about 2 months ago March 2022. Similar to other incidents posted here.
Additional Notes:
Car is 20 months old and in that period the car has experienced on at least 3 occasions a problem with acceleration. After stopping and then attempting to accelerate the transmission had a problem engaging and increasing speed. It took probably 30-40 seconds to get from zero to 25 or so then engaged back to normal. Obviously dangerous if getting onto highway or turning in traffic. Dealership cannot replicate problem so they cannot analyze. Last instance was about 2 months ago March 2022. Similar to other incidents posted here.
Mfg Campaign: 11464341
Recall Date: May 12, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- Shifter system malfunction - Unable to use the shift buttons - Received system error on dashboard that read, "Shifter malfunction! Service immediately." Visited two dealership, who saw a photo of the system error message. Vehicle was inspected by the dealership; however, no support could be given due to the dealership not having a code for the issue. - Dealership was made aware of the issue back in November 2021; however, first available appointment with technician was not until January 2022.
Corrective Action:
- Shifter system malfunction - Unable to use the shift buttons - Received system error on dashboard that read, "Shifter malfunction! Service immediately." Visited two dealership, who saw a photo of the system error message. Vehicle was inspected by the dealership; however, no support could be given due to the dealership not having a code for the issue. - Dealership was made aware of the issue back in November 2021; however, first available appointment with technician was not until January 2022.
Additional Notes:
- Shifter system malfunction - Unable to use the shift buttons - Received system error on dashboard that read, "Shifter malfunction! Service immediately." Visited two dealership, who saw a photo of the system error message. Vehicle was inspected by the dealership; however, no support could be given due to the dealership not having a code for the issue. - Dealership was made aware of the issue back in November 2021; however, first available appointment with technician was not until January 2022.
Mfg Campaign: 11450977
Recall Date: Feb 8, 2022
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